the kanban lens 20x20 (lkce17) - lean kanban central …€¦ · @andycarmich #lkce17 1 dr andy...

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@andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 See work as flow See workflow as knowledge discovery steps See knowledge work as a service See organizations as networks of services

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Page 1: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 1

Dr Andy Carmichael

The Kanban Lens… a way to see

@andycarmich #lkce17 1

• See work as flow • See workflow as knowledge discovery steps• See knowledge work as a service• See organizations as networks of services

Page 2: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 2

What is it? !

Page 3: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 3

?

Page 4: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 4

The Lean Flow Paradigm

ThisPhoto byUnknownAuthorislicensedunderCCBY-SA

A way of seeing!

Page 5: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 5@andycarmich #lkce17 5

knowledge work

work

workflow

organisations

Page 6: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 6@andycarmich #lkce17

The Kanban Lens

1. See work as flowfrom customer need, to needs met

Page 7: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

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See work as flow

Page 8: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 8

See work as flow

Page 9: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 99

2. See workflow as a sequence of

knowledge discovery steps

The Kanban Lens

Page 10: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 10

Discovery Development Validation DeploymentAnalysts Developers Testers Operations

See workflow as knowledge discovery

Page 11: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

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Discovery Development Validation DeploymentActivity 1 Activity 2 Activity 3 Activity 4

Kno

wle

dge

Dis

cove

ry

Time

See workflow as knowledge discovery

Page 12: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 12@andycarmich #lkce17

3. See knowledge work as a service

The Kanban Lens

Page 13: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 13

See knowledge work as a serviceWORK ERS

Page 14: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 14

See knowledge work as a service

Service

Customer

Page 15: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 15

See knowledge work as a service

Service

Customer

Internal Customer

Page 16: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

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4. See organizations as networks of services

The Kanban Lens

Page 17: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 17See organizations as networks of services

Page 18: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 18See organizations as networks of services

Multiple Services

Page 19: The Kanban Lens 20x20 (LKCE17) - Lean Kanban Central …€¦ · @andycarmich #lkce17 1 Dr Andy Carmichael The Kanban Lens … a way to see @andycarmich #lkce17 1 •See work as flow

@andycarmich #lkce17 19See organizations as networks of services

Whole Organisation KanbanKOrW

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References & CreditsAnderson, David J. 2011 “Understanding the Process of Knowledge Discovery”. DJAA blog: http://www.djaa. com/understanding-process-knowledge-discovery

Anderson, David J. 2013 “The Kanban Lens”. DJAA blog: http://www.djaa.com/kanban-lens

Anderson, David J., and Andy Carmichael. 2016. Essential Kanban Condensed. Lean Kanban University Press. http://leankanban.com/guide

Barracuadz. 2010. “Indian Call Centre” Photo, Flickr/ Creative Commons. https://www.flickr.com/photos/heimdahlrecounts/4344251652/

Carmichael, Andy. 2013. “How to Adopt Kanban”, Improving Projects. http://xprocess.blogspot.co.uk/ 2013/05/how-to-adopt-kanban.html

Carmichael, Andy. 2017. "Sample Kanban Board“, CC BY-SA 4.0 via Wikimedia Commons. https://commons.wikimedia.org/ wiki/File%3ASample_Kanban_Board.png

Ebbesen, Bill. “Lenses” Photo. Transferred from en.wikipedia, CC BY 3.0, https://commons.wikimedia.org/ w/index.php?curid=11430342

“Kanban (development)”. Wikipedia. Retrieved July 7, 2017, https://en.wikipedia.org/wiki/Kanban_(develop ment)

Kennedy, Michael. 2012. “Set-Based Decision Making”, Lean Software and Systems Conference, Boston, MA. Video: https://vimeo.com/42785298

USDA, “Large format camera” Photo. PD-USGov-USDA-ARS. https://commons.wikimedia.org/wiki/File%3A Large_format_camera_lens.jpg

Zheglov, Alexei. 2014. “Beyond VSM: Understanding and mapping your process of knowledge discovery”, Lean Kanban Central Europe. Slides: https://goo.gl/ay6P7U, Video: https://vimeo.com/ 114542264

Slides: slideshare

1. See work as flow (from customer need, to needs met)

2. See workflow as a sequence of knowledge discovery steps

3. See knowledge work as a service

4. See your organization as a network of services

Look at through the Kanban Lens

Whole Organisation KanbanKOrW

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