The Lean Studio:Running a modern agencyJames Jeffries @jjeffries1Daniel Furze@furzeface
Who are we?
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Who are we?
James Jeffries Senior developer
@jjeffries1
Daniel FurzeSenior front end developer
@furzeface
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
A digital experience studio in the heart of Manchester
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
The traditional agency model
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
The traditional agency model
Projects not products
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Projects not productsDeliver fast at the expense of quality
The traditional agency model
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Projects not productsDeliver fast at the expense of quality
Build what the customer says to build
The traditional agency model
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
How are we changing?
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Long term partnerships
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Focus on value, not deadline/budget
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Fixed, cross functional teams
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Team operating costs
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Data & metrics
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Estimates
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Planning
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Architecture
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Continuous Delivery
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Discipline groups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Continuous improvement
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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User groups / meetups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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CodeUp MCR
User groups/meetups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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CodeUp MCRSoftware Craftsmanship
User groups/meetups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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CodeUp MCRSoftware Craftsmanship
North West Testers Gathering
User groups/meetups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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CodeUp MCRSoftware Craftsmanship
North West Testers GatheringNorthern Change Facilitators
User groups/meetups
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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lean.codecomputerlove.com
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Collaboration
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Building trust
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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Eating our own dogfood
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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codecomputerlove.com
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
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busyroomapp.com
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - us
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - us
Roles are changing
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Roles are changing More collaboration required
Challenges - us
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Roles are changing More collaboration required
Mindset
Challenges - us
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - clients
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - clients
Mindsets
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - clients
MindsetsCollaboration
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Challenges - clients
MindsetsCollaboration Building Trust
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
What’s next for Code?
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
What’s next?Keep momentum
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
What’s next?Keep momentumDesign thinking
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
What’s next?Keep momentum
Design thinkingBuild more products
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
What’s next?Keep momentum
Design thinkingBuild more products
Refine our pricing and billing
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
Takeaways
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
• Give people the time and space to learn and improve• Give them the space to experiment safely• Aim for an open culture where feedback and change is welcomed
Start with culture
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
• Collect data and use it to make decisions• Look for opportunities to improve• Be proactive and innovate
Use data
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
• Not on how much you get done or what you’ll get paid for doing• This applies to client work and continuous improvement• What’s the smallest thing we can do to get the most value?
Focus on value
THE LEAN STUDIO // @JJEFFRIES1 // @FURZEFACE // @COMPUTERLOVERS
The Lean Studio:Running a modern agencyJames Jeffries @jjeffries1