the level of employees satisfaction ready made sector (rmg) sector in bangladesh

30
Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh University of Liberal Arts Bangladesh A new vision in higher education What are the levels of employees’ satisfaction of (RMG) sector in Bangladesh? A case study Employees satisfaction level of Ready Made Garments (RMG) sector in Bangladesh.

Upload: asif1991

Post on 01-Nov-2014

5.682 views

Category:

Business


1 download

DESCRIPTION

 

TRANSCRIPT

Page 1: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

University of Liberal Arts Bangladesh A new vision in higher education

What are the levels of employees’ satisfaction of (RMG) sector in Bangladesh?

A case study Employees satisfaction level of Ready Made Garments (RMG) sector in Bangladesh.

Page 2: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Assignment On Factors affecting Employees satisfaction levels Ready Made Garments sector in Bangladesh

Our Research The levels of employees’ satisfaction of RMG sector

Prepared for

Mehidi Rajeb

School of Business (ULAB)

Prepared by

Asif Mahmud Onik ID: 091011147

Rahatul Islam ID: 091011146

Afia Mahamuda ID: 091011115

Taraina Islam ID: 083011060

Jannatul Farjana ID: 083011045

Jannatul Farhana ID: 083011046

Rasheda Khanam ID: 083011013

Rubin Sultana ID: 081011076

Page 3: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Letter of Transmittal

13 August 2011

Mehidi Rajeb Faculty of Business Studies

University of Liberal Arts Bangladesh

Sub: Factors affecting Employees satisfaction Ready Made Garments sector in Bangladesh.

Sir,

We the undersigned students were assigned to prepare a report on “Factors affecting Employees

satisfaction Ready Made Garments sector in Bangladesh” we have prepared this report. In

preparing this report, we have followed your guidelines. As per your direction, we have added a

lot of information from the mentioned topic. From this report we have achieved a lot of basic

knowledge and we think ourselves that it will help us a lot in our future career. We sincerely

hope this report will fulfill the requirements suggested by you under the course Research

Methodology (BUS 308). We truly appreciated this report. We hope it will be accepted by you.

If you have any question after reading this report, let us know.

Sincerely Your.

Asif Mahmud Onik

ID: 091011147

(On behalf of the group members)

Page 4: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Acknowledgement

First we would like to great thank to our Allah who makes us and also gives us all capacity to do

something in every time.

We also thank our Honorable course teacher any time co-operation. He helps us by giving all

kinds of information regarding to our Report. We also thank other Teachers of our University

who helped us by some vital direction about our report.

Computer makes our work very easy and save our time. In the Lab we could use easily the

computer and completed our report as a result some time we face some problem about operating

the computer but us taking it easily by help of our friends. So we expressing our great thanks to

almighty and friends who are help and giving some information that was vital for my report.

At last, we express our sincere gratefulness to the class mates who give our important knowledge

regarding to our report.

Page 5: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Executive Summary

We work as a group to prepare our report. Our research title factor affecting employees’

satisfaction level Ready Made Garments (RMG) sector in Bangladesh. When started our

research, many people interested to help. But later time, cost and other document face some

problem. Like total employees, area wise factory etc. We analyzed what are the affect

employees’ satisfactions. We see what the opportunities for improve employees’ satisfaction

level features and also follow factory controlling system. We also discuss how to clearly survey

and improve employees’ happiness. At last we included some questions that the garments’

employees are asked this paper also include Research properly finish and submits time.

At last, we express our all member friendly to help and collect lot of information or give us

important knowledge a proper way to finish this part.

Page 6: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Topic:

The levels of employees’ satisfaction of Ready Made Garments (RMG) sector in

Bangladesh.

Research question:

What are the levels of employees’ satisfactions Ready Made Garments (RMG)

sectors in Bangladesh?

Title:

Factors affecting Employees satisfaction levels Ready Made Garments sector in

Bangladesh.

Page 7: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Introduction

The Ready-Made Garments (RMG) industry captures a unique position in the Bangladesh

economy. Ready-made garments are mass-produced finished textile products of the clothing

industry. The industry plays a key role in employment generation and in the provision/

distribution of income to the poor.

Employee satisfaction is a measure of how happy workers are with their job and working

environment. Epping moral high among workers can be of great benefit to any company, as

happy workers will be more likely to produce more ,take fewer days off ,and stay loyal to the

company .There are many factors in improving or maintaining high employee satisfaction ,which

wise employers would do well to implement .

To measure employee satisfaction ,many companies will have mandatory surveys or face-to –

face meetings with employees to gain information .Both of these tactics have pros and cons ,and

should be chosen carefully .surveys are often and anonymous ,allowing workers more freedom to

be honest without fear of impact Interviews with company management can fill intimidating but

if done correctly can let the worker know that there voice has been heard and their concerns

addressed by those in charge .surveys and meetings can truly get to the center of the data

surrounding employee satisfaction ,and can be great tools identify specific problems leading to

lowered morale.

Before liberation in 1970 in Bangladesh there was only one garment factory but now there are

4740 garment factory in Bangladesh. The number of workers in garments sectors is increased

day by day. In 1985-86 the total workers were 0.20 million. In 2007-08 the number of garments

workers in Bangladesh is 2.50 million 2011 around 4.5 million.

Job satisfaction means an attitude that reflects the extent to which an individual is gratified by or

fulfilled in his or her work. It’s indicated that personal factors such as an individual needs and

objective, determine this attitude along with group and organization factors, such as relationships

with coworkers and supervisor and working conditions work politics and compensation.

Page 8: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Ready-Made Garments is the largest exporting industry in Bangladesh, which experienced

phenomenal growth during the last 20 years. But Bangladeshi garments industry labour cost is

very poor than other country. The wages paid to RMG workers in Bangladesh are the lowest

even by the South Asian regional standard. Graph illustrates the comparative average hourly

wages in apparel industry of selected developed and developing countries.

0

2

4

6

8

10

12

12

10

8

6

4

2

0

Graph 1: Comparative Average Hourly Wage in Garments Industry (USD per hours)

Source: ILO and CPD Occasional Paper Series

Page 9: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

The sector has created jobs for about 4.5 million people of which 80 percent are women who

mostly come from rural areas. This industry of Bangladesh has been the key export division and

a main source of foreign exchange for the last 25 years. National labor laws do not apply in the

EPZs, leaving BEPZA in full control over work conditions, wages and benefits. Garment

factories in Bangladesh provide employment to 40 percent of industrial workers. But without the

proper laws the worker are demanding their various wants and as a result conflict is began with

the industry. Low working salary is another vital fact which makes the labor conflict. Worker

made strike, layout to capture their demand. Some time bonus and the overtime salary are the

important cause of crisis. Insufficient government policy about this sector is a great problem in

Garments Company.

Page 10: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Literature Review

Mohammad Salim Zahargier, Nimalathasan Balasundaram (2010) mentioned in their paper that

two main sources of economic growth of Bangladesh have been manufacturing and servicing,

both crucially dependent on the RMG sector. Thus any impact on RMG sector, will adversely

affect economic performance of the country and another paper already say Factors affecting

Employees’ Performance in Ready Made Garments (RMG) Sector in Chittagong, Bangladesh.

Several researchers were given emphasized on forecast or estimate export demand function.

Some other with mentioning is Ahmad et al (1993) and Razzaque (2004). Recently, Abdus

Salam Murshedy (2010-05-06) in his paper addresses to the task of assessing ready made

garment industry has emerged as the highest employment creating manufacturing sector of the

country,. And they found during GFC the performance of RMG and Remittance sectors are quite

satisfactory. M M Shahnewaz Kabir Shawon research Deeper look into RMG Sector of

Bangladesh (10th April, 2011) this paper include what are benefit our national economy in

garments sector, Recent export data and employees’ performances level. Syeda Sharmin Absar

analysis what are the problem surrounding wages, the RMG sector in Bangladesh and also discus

gender division of labour, wages, working hours or many important part why people like most

women work and suggest proper solution. Tahmina Haque published Journal of Business

Research, (vol. 5, 2003) this article focus A View over Discrimination and Harassment Situation

of Daily Unskilled Workers in Work Place in Bangladesh this paper track to see whether and

how unskilled workers were harassed by their employers and co-workers, most of the case effect

garments worker. Md. Nehal Ahmed and Md. Sakhawat Hossain (September 2006 ) Policy

Analysis Unit (PAU)Research Department, Bangladesh Bank analysis Future Prospects of

Bangladesh’s Ready-Made Garments Industry and the Supportive Policy Regime also include

how to improve Infrastructural Impediments and focus Labour Productivity.

On April 5th 2009 the Trade Related Assistance Center (TRAC) at the American Chamber of

Commerce in Egypt hosted a workshop titled “Improving Labor Productivity in Egypt’s Ready-

Made Garments Sector This report analyzes labor productivity in the ready-made garment sector

Page 11: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

in Egypt. Section 1 seeks to highlight and understand the constraints to labor productivity by

focusing on productivity challenges, limitations to growth and working conditions in the garment

sector. Syeda Sharmin Absar (Australian National University) publishes on journal, problem

surrounding wages and satisfaction the RMG sector in Bangladesh. This labour and management

in development journal (volume 2, number 7) analysis’ Bangladesh labour satisfaction level and

RMG sector/worker low Centre for Policy Dialogue (September, 2007) Published paper Gender

Dimension of Employment in the RMG Sector, Recent Evidence from the Field Survey (Trade

and Competitiveness Research Team, Institute of Economics, 27 Tran Xuan Soan, Hanoi,

Vietnam) this report focus explore the gender-differentiated effect of trade liberalisation in the

RMG sector in Bangladesh; and To investigate how the adjustments were taking place in

response to the new competitive global environment.

Yoon and Suh (2003) showed that satisfied employees are more likely to work harder and

provide better services via organizational citizenship behaviors. Employees who are satisfied

with their jobs tend to be more involved in their employing organizations, and more dedicated to

delivering services with a high level of quality. Yoon and Suh Previous research has also

suggested that loyal employees are more ready to and more capable of delivering a higher level

of service quality (Loveman 1998, Silvestro and Cross 2000). Researchers have argued that

service quality is influenced by job satisfaction of employees (e.g., Bowen and Schneider 1985,

Hartline and Ferrell 1996).

The argument that employee satisfaction improves worker confidence quality is grounded on the

theory of equity in social exchanges (Gouldner 1960, Homans 1961, Blau 1964, Organ 1977). In

the context of social exchange theory, when an employer offers favorable working conditions

that make its service employees satisfied.

Md. Rajib Hasan and Mohammad Abdul Alim (University of Gothenburg) published on research

paper, how to solve garments employees problem and motivate. This paper also include garment

environment, manager proper guideline. Institutional finances – IDRC/CIDA project (november

Page 12: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

2001) analysis of qualitative factors affecting competitiveness of textile and garment firms. This

report was prepared by a six-member Technical Group (TG) led by Vu Quoc Huy (Institute of

Development Studies, Hanoi National Economics University) and comprised of Nguyen Thanh

Ha, Cu Chi Loi and Nguyen Van Tien (Institute of Economics), Vo Tri Thanh (Central Institute

of Economic Management), and Nguyen Thang (Institute for Market and Price Research). The

Project was directed by Do Hoai Nam, Director of the Institute of Economics and Vice-

Chairman of National Centre for Social Sciences and Humanities (NSSSH), who also led its

Advisory Group this report focus how to improve and raise production or benefit this sector and

also say employees’ level. Pratima Paul-Majumder, Anwara Begum work Poverty Reduction and

Economic Management Network this time she research The Gender Imbalances in the Export

Oriented Garment Industry in Bangladesh and also focus In Bangladesh, worker employment in

export-oriented industry has Narrowed the gender gap in many spheres including participation in

labor force, social prestige, control over income and decision making. At the same time there is

common occupational segregation and gender discrimination in wage rates.

On April 5th 2009 the Trade Related Assistance Center (TRAC) at the American Chamber of

Commerce in Egypt hosted a workshop titled “Improving Labor Productivity in Egypt’s Ready-

Made Garments Sector This report analyzes labor productivity in the ready-made garment sector

in Egypt. Section 1 seeks to highlight and understand the constraints to labor productivity by

focusing on productivity challenges, limitations to growth and working conditions in the garment

sector. Syeda Sharmin Absar (Australian National University) publishes on journal, problem

surrounding wages and satisfaction the RMG sector in Bangladesh. This labour and management

in development journal (volume 2, number 7) analysis’ Bangladesh labour satisfaction level and

RMG sector/worker low.

Page 13: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Scope and Objectives of the report

The objective of the report is to develop our knowledge about Research method as well as to elaborate our thinking. Through this report, we will able to make our self at any situation when we got the any sort of assignment or task or making any report regarding Research area. It also help us for fulfillment our knowledge. The main objective of the report is to gather knowledge and information how an organization performs their task and what are the levels of employees’ satisfaction of (RMG) sector in Bangladesh.

Objective:

1. To Judge the level satisfaction among garment employees.

2. To identify the factors there are affecting the satisfaction level of garments employees.

3. Identify the major factor behind the satisfaction level of garments employees.

4. To identify the relationship between factors and employees’ satisfaction level.

5. To classify whether and how RMG worker were harassed by their factory manager or

other person.

Research Methodology

Methodology is the most important component in any study since it explains the procedure and methods through which a particular study was carried out. This paper includes Data / Information Collection, Study Population, Study Area, data collection, Sample Size, Allocation of sample and calculation etc. Data Data are the raw materials for any study. Relevant data for the study were collected from both secondary and primary sources. Secondary data were collected from BGMEA, National Encyclopedia of Bangladesh (NEB), Wikipedia, Labor and management in development journal volume 2, number 7 ETC.

Page 14: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Two types of primary data were collected in the study-quantitative and qualitative. 1. Quantitative data were gathered from survey and observation of worker active RMG

factories. 2. Qualitative data were collected from interview and projective techniques.

Limitations of the study

During the time of preparing this report I have been faced many problem. These are follows:

The period fixed for preparing the report was hard to meet. As a result, sufficient concentration could not be given which was needed for much better study.

To prepare this report I have faced a lot of problems such as Maintain confidentiality,

Unavailability of related books or document. Cost limitation. Limitation time etc. However, we are the student of mid level of B.B.A, so we have shortage of knowledge to make this report. But we try our best to make the report properly.

Data Collection Study Population: As the 2011 there are about 4.5 million worker work RMG sector. Out of them about 80% women and 20% man employees work this sector. But all garments employees are not satisfied around most of the worker are satisfaction level low. The active worker in readymade garments sector employees’ satisfaction level represent the main study population of our study. Study Area: The RMG factories constituting study population are mostly located around Dhaka and Chittagong. In Dhaka Region, the districts of Dhaka, Narayanganj and Gazipur are the concentration of RMG firms. The following graph prepared according to the address provided in the Directory of RMG sector total employees, and what percent man or woman.

Page 15: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

(Graph) Total Worker RMG sector Area wise.

Source: Year wise Number of Workers Employed in RMG Sectors (In Million) in Bangladesh, BGMEA/ Employees of Chittagong garment factory returning from lunch Courtesy Siria Lopez.

Sample Size: This study focuses on Dhaka area from high-contact garments industries in Bangladesh. We identified five area in Bangladesh (e.g., Dhaka, Narayanganj, Gazipur, Chittagong, Others/Subtotal Dhaka) and randomly selected some major garments from Dhaka area.

According to the term of References the survey should cover at list 8 garments and like total 0.25% worker active worker RMG sector in Dhaka in operate. There are 1, 20,000 worker work Dhaka RMG sector. Hence the sample size is 120,000 * 0.25% = 300.

As this research will be conducted by survey through interviews; it will not be possible to take a large sample because of limited time, money & man power. So the sample size will be not more than 300 RMG workers.

Area Man worker Women worker Total employees

Dhaka

Narayanganj

Gazipur

Chittagong

Others/Subtotal

Dhaka

1, 20,000

5, 80,000

24, 00,000

4, 50,000

5, 00,000

20% 80%

4.5 million Worker (Posted by Kauser bhuiyan 28 April 2011)

2.04 million Worker

Page 16: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Our group focuses 300 employees because:

To contact the whole population would be time consuming: Our group visit garments factory and wish to determine garments employees satisfaction level. A sample researcher using the regular employees and field interviews of professional researcher just focus one or two days finish work clearly and deeply. By using the same staff interviews and working Seven days a week it would taken nearly spend many days to contact all the voting population.

The physical impossible of checking all items in the population: The population of garments employees satisfaction like salary, bonus, security, working hours, Appointment paper, Additional services, health care facility, working environment, technological support or other this situation we make estimated using various technique such as focus all garments employees level, facilities, or other services but this limitation time, garments permeation, employees proper understand and guideline to clearly finish survey paper. And main effect all employees are not interested to faces any interview because some worker not clearly understands what I am saying and why I am use interview.

Allocation of sample and calculations: The samples for the survey were selected using three stages stratified sampling scheme (proportional allocation). In the first stage the sample was selected representation according to the gender decimation RMG in Dhaka. Because Dhaka is Bangladesh hart of the city. This area many garments situation or this area garments worker most of all know this satisfaction level, life style, or other facility. At the time other area employees work garments sector but this people don’t clearly know how to involve mordant area and what are the satisfaction levels, facility or face any effects. Our country some time read any newspaper or TV this time show garments worker violent, company force sexual harassment and properly don’t provide any facility this time only Dhaka area employees are involve many kind of violence, block road and some time create many unpredictable work. But other area likes Chittagong garments area employees are not involve any violence’s.

Survey was conducted over Eight (8) RMG factory and average load was calculated over eight factories and almost eight factory in total average 25% worker meet and told many question.. However the worker satisfaction level, worker list of RMG sector calculated and all calculation were done in accordance with area. Also calculated Worker Salary like bonus, payment, gender decimation. Security like working hours, Appointment paper. Additional services like transportation, house facility, health care services. Working environment like working place, technological support, sufficient light fan ventilators etc. Load of different items as above, were calculated from field survey data, study averaged 300 workers in work garments factory in Dhaka area.

Page 17: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Factor Analysis: Factor analysis is best expiations in the context of a sample. Employees’ satisfaction level RMG

sector in Bangladesh. This topic indicates 4 questions include employees’ salary, security,

additional services, working environment. Lets Y1, Y2, Y3 and Y4 represent what is the factor

affecting employees’ satisfaction in RMG sector. Table shown what factor is important and what

factor affects employees’ satisfaction.

Communalities:

Initial Extraction Salary 1.000 .538 environment 1.000 .830 Additional services 1.000 .962 Security 1.000 .801

Extraction Method: Principal Component Analysis.

Total Variance Explained:

Component

Initial Eigen values Extraction Sums of Squared Loadings

Total % of

Variance Cumulative

% Total % of

Variance Cumulative

% 1 2.116 52.901 52.901 2.116 52.901 52.901

2 1.014 25.350 78.251 1.014 25.350 78.251

3 .657 16.417 94.668

4 .213 5.332 100.000

Extraction Method: Principal Component Analysis.

Page 18: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Component Matrix (a):

Component

1 2 Salary .675 .286 environment -.903 .117 Additional services -.315 .929 Security .863 .238

Extraction Method: Principal Component Analysis. 2 components extracted.

In this RMG employee’s satisfaction, Salary and Security is highly quantitative, while working

environment and additional services have a strong qualitative orientation. Salary or security this

thing should help employer satisfaction, but not in working environment or additional services.

Health care services and working place should be helpful in environment or additional services

but not in Salary and Security.

Page 19: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Analysis:

Frequency distributions were obtained to check for data entry errors and to obtain descriptive

statistics. Data were then factor analyzed using principal components analysis with varimax

rotation. Factor analysis is a data reduction technique that allows grouping of variables under a

common theme or dimension (see figure 1). A rotated structure of some factors was expected

based on the four hypotheses. The four factors are Salary, Security, Working environment,

Addition services.

The final rotated solution with 20 items was retained. Four factors resulted from the final rotated

solution; each was easy to interpret and explained percent of the cumulative variation.

The four factors were Salary, Security, working environment and additional services. Each factor

was assessed for reliability using Cranach’s. The reliability coefficients (= 0.709) of these

four factors, along with the measures of credibility, exceeded the value of 0.5 recommended. To

assess the validity of the measures, the multiple items measuring each construct were further

factor analyzed. In each case, the items always loaded on one factor only, lending support to

their convergent validity. Thus, from the four hypotheses, we have tested all factors.

Page 20: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Salary:

1. Are you satisfied with your monthly salary?

2. Have you get your salary in due time?

3. Are you satisfied with your yearly increment?

4. In your garments are you face any gender discrimination?

5. Are you satisfying your occasional bonus?

Security:

1. Are you used your id card regularly?

2. Have you get any appointment letter which provided by your garments?

3. Are you satisfied with your overtime working payment?

4. Are you satisfied with your supervisor’s behavior?

5. Have you faced any sexual harassment in your factory?

6. As a woman have you get your family support for night shift?

7. Do you think your launce time break is sufficient for you?

Addition services:

1. Are you satisfied with your any transport support which provided by the company?

2. Is the company providing any housing facilities?

3. Are you satisfied your health care facilities?

4. Are you satisfied your training facilities which provided by your garments a before your

joining?

5. How much time are you getting maternal facility?

6. In your factory have you got any day care facility?

Page 21: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Working environment:

1. Your working places are appropriate for the work?

2. Are you satisfied your company technology support?

Figure 1: Measures of Variables in the Model Using 7-point Likert’ Scales

(Strongly agree 7 and strongly disagree 1)

Page 22: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

T-test:

One-Sample Statistics

N Mean Std. Deviation Std. Error

Mean Salary 90 3.6044 1.34214 .14147 environment 90 4.9167 2.09500 .22083 Additional services 90 4.6500 3.24557 .34211 Security 90 3.7873 1.08802 .11469

One-Sample Test

Test Value = 0

t df Sig. (2-tailed)

Mean Difference

95% Confidence Interval of the

Difference

Lower Upper Salary 25.478 89 .000 3.60444 3.3233 3.8855

environment 22.264 89 .000 4.91667 4.4779 5.3555 Additional services 13.592 89 .000 4.65000 3.9702 5.3298

Security 33.023 89 .000 3.78730 3.5594 4.0152

Page 23: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Descriptive Statistics:

Descriptive statistics reflecting the mean scores, standard deviations and reliability scores are

provided in Table 2. The results clearly indicate that employee’s satisfaction level RMG sector in

Bangladesh. Overall salary (the dependent variable), measured on a 7-point scale, rated a mean

score of 3.60 (s= 1.34). Working environment had a mean of 4.91 (s=2.09); Addition services

had a mean of 4.65 (s= 3.24); Security had a mean of 3.78(s=1.08).

Table2.Descriptive Statistics

N Minimum Maximum Mean Std. Deviation Salary 90 1.00 5.80 3.6044 1.34214 Working environment 90 1.50 7.00 4.9167 2.09500 Additional services 90 2.17 15.50 4.6500 3.24557 Security 90 1.86 5.29 3.7873 1.08802 Valid N (list wise) 90

Specially one of the variables, Additional services is not supposed to explain employees’

satisfaction level. The mean score suggests the need for large and medium scale improvements in

each of theses scope and bring to improve employees’ satisfaction level RMG sector in

Bangladesh.

Page 24: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Regression Model:

Variables Entered/Removed (b)

Model Variables Entered Variables Removed Method

1 Security, Additional services, Salary, Working environment(a)

. Enter

An All requested variables entered. B Dependent Variable: Are you satisfy

Model Summary

Model R R Square Adjusted R

Square Std. Error of the

Estimate 1 .535(a) .286 .252 2.38405

a Predictors: (Constant), Security, Additional services, Salary, environment

ANOVA (b)

Model Sum of Squares df Mean Square F Sig.

1 Regression 193.343 4 48.336 8.504 .000(a) Residual 483.113 85 5.684 Total 676.456 89

A Predictors: (Constant), Security, Additional services, Salary, environment B Dependent Variable: Are you satisfy

Page 25: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Coefficients (a)

Model

Unstandardized Coefficients

Standardized Coefficients

t Sig. B Std.

Error Beta 1 (Constant) 8.992 2.180 4.125 .000

Salary .074 .211 .036 .349 .728 Working environment -.840 .199 -.638 -4.227 .000

Additional services .006 .086 .007 .071 .944 Security -.443 .366 -.175 -1.211 .229

a Dependent Variable: Are you satisfy Results

This study suggests that several variables have major implications for employees satisfaction

level RMG sector in Bangladesh. The final regression model had an overall 294,5F value of 8.504

(P<0.001) with a 2R of 0.286 and adjusted 2R of 0.252. Considering that no prior scales and

measures were available for this particular research, the results explaining 32.8 percent of the

total variation in the dependent variable was very encouraging.

Three of the factors – Salary, Addition services and working environment were found to be

significant at the 1 percent significance level (). A four factor, security, was found to be

significant with the probability of making a type I error .366 of the time.

2R =0.286, 294,5F =8.504, P<0.001

Page 26: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Coefficients (a) summarize the regression results of the final model. The standardized beta ()

values indicate that the factor “Salary” had the greatest impact on employees satisfaction.

Apparently, the level of objectivity of employees satisfaction, maintained by the Bangladeshi

garments factory, is a major factor that leaves much to be done in attenuating perceived level of

employees satisfaction level RMG sector in Bangladesh.

With the exception of some garments ply better salary in their employees satisfaction, a major

portion of garments factory in Bangladesh have yet to achieve a better level of Salary is improve

employees satisfaction level. Respondents believe most of the garments factory does not pay

adequate attention to maintain a standard regarding salary. Salary satisfaction is a combination of

employees’ fact; preciseness and depth of employees’ satisfaction improve. From the data we see

48% of the respondents do not think that the employees’ satisfaction level facts are highly

accurate. Only 22.3% of the respondents believe that the garments employee details are

absolutely accurate. In Bangladesh, some of the garments often distort the facts mainly due to

unskilled reporting, lack of reliable sources etc. Employees’ satisfaction be more careful

presenting the facts. In case of information from the employees, only 18.3% believe that the

information is absolutely precise while 31.3% of the respondents think the information is not

precise or accurate. The depth of the RMG sector is a big issue in objectivity: 55.3% of the

garments worker believes there is much to develop in the employees’ satisfaction. In case of

working skill, the respondents were positive though 39% of the respondents believe there is

much to do in developing the satisfaction level. So improving garments employees satisfaction

level, preciseness and reliable employees sources will increase the salary of garments worked in

Bangladesh, thus will increase the perceived level of employees satisfaction level RMG sector in

Bangladesh.

Page 27: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

Conclusion: Employees’ satisfaction is the most power full part of increase productivity in any sector. It has

been seen that problems in labor satisfaction in Bangladesh ready-made garment sector Revolve

around a number of key issues that trace back to the essence employees’ satisfaction level or

other. Most Bangladeshi garment manufacturers have failed to see any causal connection between

labour satisfaction and productivity outcomes. As a consequence of their economic priorities,

many of them have become virulently anti-trade union, believing that trade unions would upset

Bangladesh’s low-wage employment structure, which is vital for maintaining. Workers’ limited

purchasing power and poor command over commodities define and shape their access to housing,

health and sanitation and transportation facilities. Lack of job security is compounded by low

wages, which in turn cause insecurity of life for women in urban areas. Still, garments employees

continue to work, and the reasons for this are open in the narratives. Most of the garments

workers are not properly satisfied but this people know just bear family financial and reduce

family problem but our survey and focus garments employees satisfaction level than see

garments employees don’t know labour law and other facility. This situation employees working

condition are very poor quality. Bangladesh garments factory don’t proper use any kind of

employees satisfaction or not properly mention working environment or other facility.

It is safe to assert, the study does not represent the perception of employees from other factory,

and this study provides the employees satisfaction level RMG sector in Bangladesh.

Page 28: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

References:

Book:

Syeda Sharmin Absar, Problem Surrounding wages ready made garments sector in

Bangladesh.

Ricky.w.Griffin-management the leading process.

Centre for Policy Dialogue (CPD), Gender Dimension of Employment in the RMG

Sector Recent Evidence from the Field Survey.

Mohammad Salim Zahargier and Nimalathasan Balasundaram, Factors affecting

Employees’ Performance in Ready-Made Garments (RMGs) Sector in Chittagong,

Bangladesh.

Internet:

BGMEA, Yearly wise growth of Garment Factories in Bangladesh.

Wikipedia, the free encyclopedia October2010.

National Encyclopedia of Bangladesh, Hafiz GA Siddiqi.

The Financial Express VOL 18 NO 168 REGD NO DA 1589 Dhaka.

Abdus Salam Murshedy-RMG sector past present & future.

Labour and management in development journal volume 2, number 7.

M M Shahnewaz Kabir Shawon, Deeper look into RMG Sector of Bangladesh.

This article is brought to you by www.bdresearch.org, A View over Discrimination and

Harassment Situation of Daily Unskilled Female Workers in Work Place in Bangladesh.

Page 29: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh

National Council of Applied Economic Research, Impact of Globalization on Bangladesh

garments Workers: A Study with Cge Analysis.

Trade related assistance center (TRAC) American Chamber of commerce host workshop

Improving Labor Productivity in Egypt Ready-Made Garments Sector”

Pratima Paul-Majumder and Anwara Begum Bangladesh Institute of Development

Studies, the Gender Imbalances in the Export Oriented Garment Industry in Bangladesh.

5920-garment-workers-heroic-rebellion-in-dhaka-bangladesh_files.

Bangladesh-garment-workers-protest files.

Based-exemption-scheme-ssi-garments-clarifications-simplification_files.

Garments exporters, garments manufacturers, readymade garments _files

Level-of-job-satisfaction-h-r-final-project files.

Project-Report-on-Readymade-Garment-Shop-Special files.

Problems-and-Prospect-of-Garments-Industry-in-Bangladesh-and-the-Supportive-Policy-

Regime-Current-State-of-Affairs_files.

RMG sector-in-bangladesh_files.

Page 30: The level of employees satisfaction ready made sector (rmg) sector in bangladesh

Asif Mahmud Onik, Student of University Of Liberal Arts Bangladesh