the marksman feb'15
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FEBRUARY 2015 01
EDITOR’S NOTE
Dear Readers,
After saying goodbye to the winter, we welcome you to this February’s edition of
‘The Marksman’.
This month, we start off with a very interesting topic as our cover story
‘Marketing Warfare’. Although it sound aggressive and somewhat like ambush
marketing, with our cover story, we let you know the difference. Next on, we are
providing fodder for the sport-inclined when we uncover the secret behind the
phenomenon that takes 14 nations by storm every four years, the cricket world
cup!
We continue with the sports theme to our Hallmark campaign which is about
probably the only good ad this world cup; the ‘MaukaMauka’ campaign! With our
regular segments such as Tweets, Buzz, Bookworm, Ad-itude, Brand Markive and
Hallmark Campaign, we aim to provide to you an all-encompassing view of the
world of marketing. With our very own Square head, we have a political flavour this
month.
The world of marketing is huge and even with the variety that we have this month,
it is, but an iota of it. With this edition, we have tried to push the envelope a little
with our cover as well as the special story. Let us know your thoughts on them.
Connect with us on www.interfacesimsr.com/the-marksman. With this, we leave you to
enjoy this month’s edition.
Happy Reading
Team – Marksman
The Interface, The Marketing Club at SIMSR
@marksmansimsr
02 THE MARKSMAN
TWEETS
BRAND MARKIVE
BOOKWORM
SPECIAL STORY
World Cup of Brands
COVER STORY
Marketing Warfare: The
Ammunition for today’s
Marketers.
MARKETING FAUX PAS
22
BUZZ
IT’S ALL ABOUT AD-ITUDE
Hall-MARK CAMPAIGN 19
16
13
09
07
05
03
28
C O N T E N T S
PIONEER 20
17 TETE-E-TETE
REWIND 24
SQUAREHEAD 27
TWEETS
#NamastePOTUS
President Of The United States (POTUS) visited his Indian Counterpart &dear friend Narendra Modi on the 66th Republic day of India. Never before has a US President been welcomed with so much warmth and eagerness. An Esteemed convoy of Ministers welcomed Mr. Barack Obama, along with the social audience who participated massively as the picture uploaded by our PM garnered over 1 Lakh likes in less than 10 minutes.
#AIBKnockout – A Little too
Funny?
All India Bakchod fulfilled the most coveted dream of every entity, especially in the Entertainment Industry - To Grab HEADLINES. Moreover, they were very successful in bringing the ‘Roast’ format to India, which to all our anticipation will continue in the country. Ranveer Singh & Arjun Kapoor received a lot of unpopular criticism for the same.
FEBRUARY 2015 03
TWEETS
#INDvsPAK#CWC2015
India kick started the ICC World Cup
2015 championship with a resounding
victory over arch rivals & neighbours
Pakistan. As expected, Twitter
#BledBlue with tweets cheering the
Men in Blue on their victory. Everyone
including Narendra Modi, Sachin
Tendulkar, and Amitabh Bachchan
expressed their joy.
04 THE MARKSMAN
Big Boss 8– The best BB season
ever
The longest and the most successful
season of the Reality Show Big Boss came
to an end after extending 30 days of its
original schedule. Hosted by renowned
Bollywood actor, Salman Khan, and
Director Farah Khan, Gautam Gulati was
declared this season's winner. Big boss
oozed the much hyped media term called
‘In-show Integration’ with every task
integrated with a specific and relevant
brand. While Title sponsors got the cherry
on the cake with everything from Pillows
to Walls being branded with the
Company’s Logo. This was also the first
season, an RJ, Pritam Singh, was roped in as
a contestant, much to the liking of the
Audience, he finished in the Top Three
with estranged TV hottie KarishmaTanna
and Gautam Gulati. Another noticeable
fact was the exit of OPPO Smartphones
as a presenting sponsor in the extended
season. The same was taken up by
Panasonic Smartphones instantaneously.
What stole the show apart from the splendid victory of Indian Cricket team over Pakistan
team was this masterpiece ad by O&M. Pidilite Industries, launched its new TVC campaign
Fevikwik “TodeNahin, Jode”. Pidilite as a company has associated itself with games like
kabbadi and cricket which are integral to India. This year Cricket World Cup has been
broadcasted in six different languages making it even larger. And an India Pakistan cricket
match can be seen as, as big an opportunity as a Super Bowl match is in US for companies
to launch their advertisement campaigns. In line with Pidilite’s way of using humour in its TV
ads, the new TVC shows a witty angle on human bonding. The brand attribute of bonding
from a functional to emotional level has been wonderfully portrayed in this ad. The ad
creates the marching scenario at Wagha Border, where one soldier each from both sides is
seen parading, and how a slow motion replay reveals that the Indian soldier prevented loss-
of-face of the Pakistani soldier with the help of Fevikwik.
IT’S ALL ABOUT AD-ITUDE
Television Ad
FEBRUARY 2015 05
Client: Pidilite
Creative Agency: O&M
IT’S ALL ABOUT AD-ITUDE
This GarnierFructis campaign was designed by Publicis Switzerland and featured a trio of
tough looking rock star dudes with full length healthy beards. Publicis Switzerland creatively
positioned a girl, with the same exact hair colour as the man's hair, in front of the man at
just the right height. The man's beard is actually the back of the woman's head showing that
GarnierFructis' products are suitable for all hair type. Similarly, the ad copy “For Any Hair
Type” and the clever images used, promotes that GarnierFructis’ hair care products will
work great for both men and women.
Print Ad
Client: Garnier
Creative Agency: Publicis
06 THE MARKSMAN
BRAND MARKive Nivea
NIVEA is one of the world’s most trusted
skincare brands, but it took three minds
with one shared vision to make it happen.
It all began in 1911, when the pharmacist
and visionary entrepreneur Dr. Oscar
Troplowitz recognised the potential in
Eucerit, an emulsifier developed by the
chemist Dr. Isaac Lifschütz. Eucerit made
it possible to bind water and oil into a
stable cream, and was first intended for
use in the medical field. Dermatologist
Prof. Paul Gerson Unna appreciated
Dr.Lifschütz’s expertise in his field and
introduced him to Dr.Troplowitz, who
immediately recognized that the water-in-
oil emulsion would make the perfect
basis for a cosmetic skin cream. All it
needed now was a name. To find it,
Dr.Troplowitz didn’t need to look any
further than the cream itself. Inspired by
its snow-white
colour, he called it NIVEA – a name
derived from the Latin words nix
(snow) and nivis (of snow). Finally, the
years of research and creativity had
paid off. In December of 1911, NIVEA
was launched. The legacy of one of the
first skincare cream was born. From
the very start, it was Dr.Troplowitz’s
goal to develop high quality products
that were affordable to all. With
NIVEA’s vast product range, which
provides expert care no matter what
your skin needs, Dr. Troplowitz’s vision
has lived on.
During the 1930s, the parent company
Beiersdorf began producing such
products as tanning oils, shaving
creams, shampoo and facial toners.
The trademark "Nivea" was
expropriated in many countries
following World War II. Beiersdorf
completed buying back the confiscated
trademark rights in 1997. During the
1980s, the Nivea brand expanded into
a wider global market.
Before the beach ball, there was the
FEBRUARY 2015 07
BRAND MARKIVE
NIVEA ball. And it took the world by
storm. Originally created in the 1930s
as a 3D version of the NIVEA Creme
tin, the inflatable NIVEA Ball was
designed to help people make the
most of their leisure time outdoors.
While it was initially popular in
Germany, the NIVEA Ball really took
off in the 1950s, when post-war
prosperity gave people money to
spend on holidays and having fun. As
cars became increasingly affordable,
people began flocking to beaches and
the great outdoors – and the NIVEA
ball became the perfect holiday
accessory.
It was easy to pack and even easier to
inflate. And it was fun for the whole
family. By the 1960s, the NIVEA ball
had become a huge hit, and it remains
popular to this day. Nivea
has produced more than 20 million
balls over the last 40 years alone, and
people around the world know it and
love it.
And just like our skincare products,
the NIVEA ball brings people closer to
the ones they love. That’s why this
simple, inflatable rubber toy has been
one of their most active and
understated brand ambassadors for decades.
When NIVEA Creme was first introduced to
the world in December of 1911, the goal
was one thing: better skincare for everyone.
A 100 years later, the goal hasn’t changed.
The product range, however, has dramatically
expanded to give people more options for
the way they care for their skin. As the
demand for NIVEA Creme has grown over
the years, the company has grown with it.
Early on, new products were developed and
added to the product range to meet the
variety of skincare needs, including NIVEA
Soap in 1919 and a selection of hair care
products called NIVEA Hair Milk in 1920.
The company has increased the product
range according to the needs of the
customer in the last 100 years.
08 THE MARKSMAN
The term “War-fare” is synonymous with
artillery and forces primarily used to wage
a war against the opposition. It comprises
of various methods/techniques
incorporated in the strategy to overpower
the enemy. The usage of war-fare in war
differs based on circumstances. The war-
fare strategy can be of two kinds 1)
Offensive 2) Defensive. Each war that we
have heard of or read about in the past
involves a different approach. The War-fare
strategy in marketing is primarily a tactic
used to generate short- term influx at
crucial moments in a war. This is true in-
case of situations wherein any of the two
parties see themselves on a slippery slope
with regards to a previous strategy that
was put in use.
Marketing as a source of enhancing,
influencing and informing a target audience
has evolved over the years. Brands are
now looking at connecting with the
audiences at different levels and for this
they are making use of multiple mediums.
There are certain questions which are
continuously plaguing the minds of
Marketers.
COVER STORY Marketing Warfare: The Ammunition for today’s Marketers
1) Are the mediums used sufficient?
2) Should they make use of other
mediums?
3) Should there be an integration of
mediums?
4) What should be the frequency of
marketing?
5) Are the target audience being
tapped appropriately?
6) How should the marketing effort be
fragmented?
Answers to the above questions and
many more have been made possible by
the art of Marketing Warfare. The Art
of war is a tactic used to either
overcome the competition or pre-empt
the market and take appropriate
actions. The concept portrays the shift
in focus of firms from a customer-
oriented philosophy to a competitor
oriented philosophy. Marketing is
phenomenon which strives to build
value for brands and in turn enhance
their foothold in the market. The
commonly used practices which are a
part of marketing war-fare are as
follows.
Defensive Warfare
Offensive Warfare
Flanking Warfare
Guerrilla Warfare
FEBRUARY 2015 09
To understand this concept better let us
take an example of a Football game. The
Brands are the two teams and the players
are the various obstacles that are posed to
the firms. The Focus of the firm is score a
goal and only way they can do that is by
overcoming the obstacles. The market is
the playing field with the defined
boundaries. The strategy that firm can use
is any of the above four. The teams
comprise of 11 players and from these
players, various formations are created in-
order to fulfil and execute an appropriate
strategy. For example, the defence (Large
Firm) will be bolstered when the current
line of products/marketing campaign of a
firm needs to be safeguarded against the
overpowering competition. Similarly, the
attack (Small Firm) will be enhanced when
a firm would want to overwhelm another
to gain market-share.
One of the commonly used methods in
Attack or Defence is to use the path of
the Flanks. In this method, the firm will
focus more on the gaps left by the large
firm. The attacker will attack the markets
that have not yet
been targeted
by the firm/
brand. A defender,
on the other
hand, will focus
on sealing the
gaps in-order to
avoid leakage of business if any. This
phenomenon is mainly the approach
involved in the
Flanking warfare
strategy. This
COVER STORY COVER STORY strategy is primarily used by brands which
are trying to enter the market and the
barriers to entry are very high (Subject to
product category and Target audience).
Flanking is the medium used to surprise
the competition by suddenly encroaching
upon their market share or
dominating a new market.
For ex. Absolute v/s Smirnoff is a prime
example of the attack minded Flanking
warfare. Absolute realised a gap left by
Smirnoff in the premium segment and
attacked it by pricing its products 50%
higher, thus flanking the competition.
Attack is the medium used by most of the
new firms that a
re trying to grab
a piece of the
large pie.
Guerrilla warfare
technique is
widely used by
such firms as it
involves low
investments and
various new
forms of
marketing
10 THE MARKSMAN
COVER STORY COVER STORY
techniques that can be leveraged upon
such as the means of social media.
This method uses non-traditional means
of marketing which can reach the desired
target as well as communicate and inform
the audiences about the product
offerings.
Marketing is a medium by which the
firm/brand plans to create space in the
minds of the consumer. Guerrilla warfare
focuses on creating buzz about a
product/brand by using unconventional
marketing methods. For ex. Coca Cola is
a known for its guerrilla marketing
efforts. The concept of setting up kiosk
and vending machines in various locations
and communicating its message of
“spreading happiness” and connecting
with audiences via mediums of RFID,
Augmented reality etc.
This is a very popular method followed
by several brands. Ambush Marketing is
also a Guerrilla marketing strategy
which is widely used. New mobile-
phone manufacturers Xiaomi and One
Plus have used the method of guerrilla
warfare very well to create space for
themselves in the minds of the
consumer and have also made use of
unique selling techniques. This is also
now possible due to the ever growing
influence of social media and growth of
mobile technology.
Sun Tzu (The Art of War)
The concept of Marketing Warfare can
be understood on the basis of the 6
principles of Sun Tzu (Chinese Military
General and Strategist). Brands make
use of such warfare strategies (Art of
War) integrated with the business
practices of today to enhance foothold
in the market.
Below mentioned are the 6 principles.
FEBRUARY 2015 11
COVER STORY COVER STORY
Capture your market without
destroying it.
Avoid your competitors strength and
attack their weakness
Use foreknowledge and deception to
maximize the power of business
Intelligence.
Use speed and preparation to swiftly
overcome the competition.
Use alliance and strategic control
points in Industry to “shape” your
opponents and make them conform
to your will.
Develop your character as leader to
maximize the potential of your
employees.
In today’s world the pressure from
competition is increasing every
second. Countering such pressures is
a task that involves multiple
approaches. Marketing warfare has
made it possible for brands/firms to
withstand competition by adopting
various strategies and tactics. These
strategies are only going to evolve as
time passes by as the means of
responding to competition is going to
become more complex. These
complexities are similar to those
encountered in War of the modern
era.
12 THE MARKSMAN
SPECIAL STORY WORLD CUP 2015: WC OF BRANDS
FEBRUARY 2015 13
The third biggest spectacle in the world is
ongoing in the lands of kangaroos and kiwis.
Yes, it’s the cricket world cup 2015. India so
dominantly lifted the 2011 edition and
along with South Africa and Australia is in
the race to glory once again. Wooo woooo
wooo wooo. Hold on. Hold on. Is the WC
only about establishing cricket supremacy?
Is it just about diving into the patriotic
sentiments?? Absolutely not.
To begin with, let me shed some light on
statistics related to this grand saga. Give
some food for thought.
1. The India Pakistan match which
happened in Adelaide on February
15th, is hailed as the most watched
cricket match ever with more than 1
billion viewers.
2. Facebook said that globally, 9 million
people had 25 million Facebook
interactions related to the cricket
match.
3. Twitter commissioned a survey that
found that 74 percent of cricket fans
on the platform are under 35.
So, what does this all lead to? With such
a humongous viewership, the event
presents a perfect platform for brands
to establish their customer based brand
equity among the demographic audience.
STAR India which is the official
broadcaster of the ICC World Cup will
broadcast the tournament in six
languages, making it far more inclusive
than any other sporting tournament on
television: Bengali, Tamil, Malayalam and
Kannada, apart from English and Hindi
and this opens the possibility for brands
to engage with a very wide and diverse
audience.
Sanjay Gupta, COO, STAR India said,
“The World Cup is the biggest event for
Indian consumers. The last edition was
watched by 90 per cent of TV viewers in
the country, making it the largest
aggregation of consumers possible.”
SPECIAL STORY
Advertisement arena
STAR India is offering varied advertising
options for advertisers. It has created
multiple sponsorship and spot buying
options tailor-made for different feeds
allowing advertisers for the first time ever
to buy different cuts and air creative in
different languages to target their
audiences more sharply. It is estimated
that close to 1400 Indian advertisers will
be investing money on every possible
medium: TV, Radio and Digital.
The overall Indian advertising market is
expected to witness a growth of 10% in
2015, solely due to the Cricket World
Cup. In totality, advertisers are expected
to spend anywhere between Rs. 1200 and
Rs. 1500 crore on advertisements, which
constitutes stadium ads and
merchandising rights sold by the ICC. The
normal TV ad rates for this world cup is
between Rs. 4.5-6 lakh for 10 seconds.
But after India’s wins against Pakistan and
South Africa, the ad prices are shoring up,
and by the time semi-finals starts, it is
expected to reach a whooping Rs. 30-35
lakh.
Brand-scape
In light of the immense scope of brand
visibility, companies are leaving no stone
unturned to tap into the consumers mind
space. The on-ground brands of the WC
14 THE MARKSMAN
include as LG, Pepsi, Reebok, Hyundai,
Reliance Communication, MRF Tyres,
Emirates, Moneygram, Castrol and SAP.
Recently there were also a few other
brands that joined in as global partners
which included Hublot, ANZ, Victoria
Bitter, Matua, Wolf Blass Wines and Tui.
Uniform sponsorship: Here’s a glimpse of
the various team’s kit and jersey sponsors.
Most notably among these, Nike has
continued its association since 2005 with
Team India. Nike held off a
competing Adidas bid and re-upped with
Team India at more than $12 million per
year till 2016. This was a great strategic win
for Nike as there is no nation more cricket-
fanatic than India, making the national team
a veritable goldmine of publicity for any
brand.
Several first-time advertisers like Nestle,
Marico, Yepme.com, Paytm, Raymonds,
Pidilite, Lloyd and others signing on along
with the usual cricket partners.
SPECIAL STORY
Ecommerce: Ecommerce is the next big
thing in India. And this proposition is being
capitalized well by the companies. PayTm,
a mobile ecommerce company have
bought the Super 4’s property: so
whenever a boundary is hit, their logo
appears on the side screen and on TV.
Other ecommerce brands like Yepme,
Snapdeal, Flipkart, and Amazon are already
spending aggressively on TV ads.
FMCG: Existing advertisers such as Lay’s
have initiated a special campaign, aimed at
their new product. PepsiCo, which owns
Lay’s is the official snacks partner of
World Cup. Nestle and Marico have made
their debut and are banking heavily to
promote their offerings in this WC.
Consumer electronic: LG Electronics
has been a primary partner of ICC for a
long time now and is promoting the
popular sport of cricket among its scores
of passionate followers. Panasonic India
has said that they have increased their
overall advertisement spent by 15-20%,
due to the cricket world cup. Others
include Sony, Philips.
Automobile and related brands:
Hyundai, which is an aggressive advertiser,
started their ‘Fans of Brilliance’ campaign,
wherein they toured India with the World
Cup trophy. Maruti has signed as an on-air
sponsor for the WC and this certainly
sows seed for a huge competition.
FEBRUARY 2015 15
Hero MotoCorp, MRF tires are other
notable brands.
What we are witnessing in the WC is not
just cricketing teams competing against
each other, but also brands striving to
connect and engage with their TGs more
effectively than their competitors. As India
progresses ahead in the tournament, the
fever and competition among the
advertisers will reach a new pinnacle. This
edition has already seen a quantum jump
not only in the investment space but also
in the innovation and creativity domain.
We wish India “All the very best”
MARKETING FAUX PAS FORD by JWT
16 THE MARKSMAN
We all remember this disaster made by
JWT around March in 2013. This was
around the same time that the national
capital was hit by the cases of rape that
moved the entire nation. Coming out with
such a campaign, although in an
international context, was very
inappropriate at the time. This not only led
to a severe backlash for both Ford and
JWT within and outside the country, it lead
to a few top level managers at JWT to lose
their jobs. The advert, showing three
women bound and gagged in the boot of a
Ford Figo, appeared on a website. Mr
Berlusconi was shown in the driver's seat
with a slogan: "Leave your worries behind
with Figo's extra-large boot.." Ford came out clean in this faux pas when it was later revealed that the advert had been posted online without prior approval from Ford. However, campaigns that may make sense in a certain environment, may not necessarily work in other places.
The Indian market is lucrative for any
company now. So, it is perennial for a
company to choose its campaigns
carefully so as to not alienate anyone
from this booming economy.
JWT India released the statement: "After
an internal review, we have taken
appropriate disciplinary action with those
involved, which included the exit of
employees at JWT. These were necessary
steps owing to the direct accountability
of the individuals as we work to ensure
that both the right oversight and
processes are strictly enforced so that
this never happens again."
Ford is one of JWT’S biggest client across
the globe and luckily for JWT, they still
remain one. For an increasingly
competitive market like India, both Ford
and JWT needs to gather their wits and
ensure a similar faux pas in the future
does not lead to them losing some
hallowed ground.
Tete-a-Tete Mr. Rohit Onkar
FEBRUARY 2015 17
Q…And are the Indians equally
interested in it?
A: Absolutely. In fact, Indians are more
stingy and interested in numbers and
rather than focusing on a new concept or
technology, we are more concerned
about returns on our investments as it’s a
part of our baniya mentality. In US, it’s like
they think of it as an investment and that
they will get a return in 5-6 years and
that’s more the kind of horizon they have,
Indians believe in quick ROIs and are
measurement in real-time basis.
Q: As a part of online analytics, how
much of other tools do you use (other
than Google analytics)?
A: It depends on the kind of structure
you have at your workplace as, we are a
400-member team out of which 60%
work on Search Engine Optimization,
which is our main offering and a 10-
member standalone Analytics team.
Having said that, there are other people
too who work on other domains like
Social Media or SEOs or PPCs who use
analytics on a daily basis, so it’s not a
separate function per se but analytics is
used in each and every vertical of the
whole process.
Interview with Rohit Onkar, Project Manager-Social Media, SMG Convonix, the speaker at the Google Analytics Workshop, Navikaran ‘14-’15, SIMSR.
Q: What is the scenario for Google
Analytics in India? What portion of their
revenues is a company willing to spend in it?
A: Not only from an Indian perspective but
also from a global perspective, marketers
are willing to spend a lot of money on
measuring their marketing investments
(through Google analytics). If you spend 100
rupees on your digital marketing initiative,
you will spend 20 rupees on measuring your
performance because without measuring,
there is no point of doing it. Comparing it
from an offline perspective as well, you can
never make out the return on your
investment on a TVC or any other thing but
in the digital world, you can get records for
every penny spent because you can track to
the deepest level and it (digital) is still
cheaper as so as to measure the success of
your TVC’s return, you have to engage an
outside agency and come up with figures
and back study but in digital, you can
directly measure it correctly.
Tete-a-Tete
Q: And that is only Google Analytics or
all the other tools?
A: 90% of the people will use Google
Analytics because it’s free and less
complicated and there is not much
significant difference in using a paid tool,
there is as much of a 10% difference in
between Google Analytics and other paid
tools and the amount you end up paying
on a paid tool is far greater.
Q: While using Google Analytics, do you
get the data from your competitor as
well?
A: No. The only constraint with using
Google Analytics is that you need to be
the admin of your website or the master
of your website.
Q: How can one get competitor’s data?
A: There are other tools you can use.
Apart from that, from time to time,
Google will also come up with a study. So
let us say, if you are Flipkart you cannot
get Amazon’s data but you will get e-
commerce’s data as a category.
18 THE MARKSMAN
Q: Do you have a standalone server for
this data? How do you work on the
back-end of this?
A: This is all Google’s data and you do
need to have that on your machine.
Q If one is asked to think of making a
digital plan for a company or a product
the first thing that one comes up with is
using a hashtag and related stuff, so how
much of a part does that play in the
whole campaign?
A: It’s a very simple thing to do but the
concept is more important and if you
can get a conversation based on that
(then it may work). As I can think of the
example of Tata Tea and their Jaago Re
campaign. Their ads barely talk about
the tea, which I personally think is far
better than any other tea and they can
talk about sourcing the best of
Darjeeling tea leaves but they never do
that and talk about Jaago Re instead,
which is their hashtag and if somebody
comes to me talking about this, I do not
have to think twice about what it is
related to. So, that’s more important.
The World Cup season is on and it would
be a crime to not talk about brands,
especially being a marketing magazine.
Most brands are doing one (lame)
campaign or another, desperately trying to
gain visibility. But one campaign has
conspicuously caught everyone’s attention
and it is not by a car, chocolate, biscuit or
a telecom service provider. I’ll give you a
mauka to guess. Got it? (Sad attempt,
apologies for that one.)
Star Sports has achieved every brand’s and
advertising agency’s dream! The Mauka
campaign has gone viral. Everyone is
talking about it. It has trended on Twitter a
couple of times (campaign is getting
measured digitally now!). And it has also
managed to create UGC (User generated
content = The best thing a brand can
achieve digitally). Wait till you see the
shortlisted entries for GoaFest.
The campaign started with the most
coveted cricket match for every Indian,
more important than winning the World
Cup, the India v/s Pakistan match. And how
it has picked up from there!
What made the campaign a hit, apart from
very cleverly (read: conveniently) picking
up the streak where India won, was give
the masses a very relatable, easy to
remember line, Mauka…Mauka… It struck
a chord with the infamous Indo-Pak rivalry
and gave an opportunity to Indians to have
a good laugh.
Making every Mauka count!
Hall-MARK CAMPAIGN
It has a catchy ring to it. And the word
Mauka is as situational as it gets. At this
point, the campaign seems to be pretty
obvious, people-pleasing, mass-appealing.
The India v/s South Africa match was
when things got interesting. Star Sports
1 toyed with our emotions, mocking us
that India has never won against the
Proteas in the World Cup. But a very
smart or jobless cricket fan took it upon
himself to retaliate. The campaign has
now turned into a contest between Star
Sports 1 and the viewers.
So far, with India winning all the World
Cup matches, everyone is happy and
sporty about the ads. The UAE one
should give us a few more laughs. The
campaign has continuity to it and can be
extended. But what happens when India
starts to lose? Will Star Sports venture
to tease fans with the loss? Or would it
end with a cliché of still cheering the
team? The campaign so far gets a clear thumbs up for being refreshing and could possibly be as successful as the Britannia World Cup campaign: Britannia Khao, World Cup Jao! But to make it truly memorable, the brand will have to handle the losses with the same wit. Ignoring them could fizzle out the buzz created. What do you think about this campaign? Tweet us your thoughts @Interface_SIMSR!
FEBRUARY 2015 19
You may love him or you may hate him,
but you simply can’t ignore him. The man
with a midas touch and a lot more than
that, Shah Rukh Khan needs
no introduction especially to the well
charmed people of the yore or the crazy
fan following that he has.
Be it the Flirty Rahul from Kuch Kuch
Hota Hai or be it the serious Raj from
Mohabbatein or be it the Fun-loving Aman
from Kal Ho Na Ho, SRK has always done
justice to every character that he has
played.
Shah Rukh Khan is often referred to
as “King Khan” or “Badshah” by his
loved ones. With a fan-following
going beyond the country or
continent for that matter, Shah Rukh
Khan is not only one of Bollywood’s
biggest superstars but also one of the
biggest and pioneering brand across
the globe.
Shah Rukh Khan: Hail the Brand Badshah
PIONEER
He has got the charm. He has got the
looks. He is witty and smart. He is an
actor, a producer, a sports team owner,
a businessman and most importantly an
entertainer. Loved and praised by
millions of fans worldwide, he is surely
the heartthrob of the generation Y.
From cars to colas, from reality shows
to anchoring award shows and from
toothpaste to pens, computers to even
apparels, the man can endorse and sell
it all!
The most vital question is what makes
Shah Rukh so convincing? Is it just
about the looks, about his personality,
about his public image or the way he
carries himself on and off screen?
20 THE MARKSMAN
PIONEER
Or maybe it’s an ideal combination of all
this that brings up a perfect formula that
have helped SRK build an aura of strength
around himself a persona of inspiration to
become the most popular icon of the
country.
It’s been a long journey and people have
stayed glued to SRK on the big screen,
battling the most feared villains, being the
perfect son, affectionate son-in-law,
impeccable big brother not to mention a
lover to die for! Fans hate it when he is
down and out and they love it when he
conveys those romantic lines. Such is the
charm of SRK — a man without a
Bollywood connection with no godfather
to pull the strings and yet someone
whose fame and charm go way beyond
region, nation, age and gender.
FEBRUARY 2015 21
While it’s certainly uncertain to
replicate the lover boy he plays
on screen, it’s also equally difficult to
put on his marketing ways and wits that
he displays while interacting with the
media and fans.
Ask a Bollywood fan to make a choice
between the Khans of Bollywood,
there’ll always be a foregone
predicament that SRK is a bigger brand
than every other element in our film
industry.
He may be advertising brands, pushing
his cricket team or representing his
production house. He may be on a
media junket for his latest release or
doing voice-overs for a NFP
organisation. Whatever he puts his heart
and efforts in - Shah Rukh Khan is the
Badshah of Brands.
BOOK WORM Buyology: Truth and Lies about Why We Buy
-Martin Lindstorm
22 THE MARKSMAN
In other words, the craving for a smoke
increases, not curbed which was intended. Scary
isn’t it?
Written in a very engaging
narrative, Buyology provides a fascinating glimpse
into the world of neuro-marketing, fusing the
disparate disciplines of neurological science
with marketing and consumer behaviour. This
book is testimony to the hypothesis that
marketing as a field is more rooted in
psychology than in artistic creativity.
Consumer buying behaviour, impulse purchases,
brand perception and other such marketing
concepts are well explained with psychology
and neuroscience as the foundation.
That is what makes this book one of the must-
reads for marketers who have taken a liking to
the newly emerging field of neuro-marketing.
In Buyology, Lindstrom, who incidentally was
voted one of Time Magazine's most influential
people of 2009, presents the astonishing
findings from his ground-breaking, three year &
seven million dollar neuro-marketing study, a
cutting edge experiment that peered inside the
brains of over 2,000 volunteers from all corners
of the globe as they were subjected to various
ads, logos, commercials, brands, and products.
His startling results shatter to pieces much of
Imagine that you are a smoker. On
the front of a pack of cigarettes are
gory images – a haemorrhaged brain,
deformed baby, blackened lungs, and
ugly cancerous growth – coupled
with stern admonitions like
“SMOKING KILLS”. How then
would you react to these gruesome
warnings?
According to renowned marketer &
author, Martin Lindstrom in his
bestselling book Buyology, the so
called “craving spot” of the brain
would actually be stimulated by
those visceral warnings, not
deterred.
BOOKWORM
the status quo as to what we have
believed and about what seduces our
interest and drives us to buy.
The focus point of the book is that we
are irrational creatures when it comes to
shopping (insert sexist remark
here). Emotions triggered in the
subconscious mind make up 90% of our
“buy” decisions compared to the 10%
associated with our conscious rational
brain. Thus, we often can’t explain why we
prefer a particular brand of lipstick, a
sports shoe, or an electronic device,
beyond stating its obvious attributes.
Do you want to know the answers to
questions like:
Does sex actually sell? To what extent do
models in skimpy clothing and suggestive
poses persuade us to buy products?
Despite government bans, does subliminal
advertising still surround us?
Can "cool" brands, like Apple with their
iPods, trigger our mating instincts?
Can other senses – smell, touch, sound &
taste - be so powerful as to associate
them with a particular brand or product?
Do companies copy from the world
of religion and create rituals – like
drinking a Corona with a lime or dipping
an Oreo cookie in milk – to capture our
hard-earned dollars?
FEBRUARY 2015 23
If so, then Buyology is the book you
most definitely want to read. Filled with
entertaining inside stories about how
we respond to such well-known brands
as Nokia, Calvin Klein, Ford, and Wal-
Mart, Buyology is a fascinating and
shocking journey into the mind of
today's
consumer that will captivate anyone
who's been seduced – or turned off –
by marketers' relentless attempts to win
our loyalty, our wallet, and our minds.
In summary, Buyology offers a compelling
look – or relook rather – at what truly
makes us buy. By marrying medical
science with marketing, it provides a
fresh twist to our understanding of
consumer behaviour. Fans of Martin
Lindstrom who love his other books
like Brandwashed (covered in the
October 2013 issue of
Marksman), Brand Child and Brand
Sense will find this volume a compelling
addition to their bookshelves.
REwind Navikaran ‘14-’15
24 THE MARKSMAN
Case Study event of Navikaran, in
association with Choice (Investment
Banking and Management Consultancy
firm).
The participants had to suggest a
marketing plan to capture market &
expand considerably while giving cost
effective solutions. The event was a 3
stage event wherein the participants had
to send a write up for initial selection,
based on which teams from B-schools
across India were shortlisted. These
teams then had to submit a presentation
with the marketing plan. For the final
round (on-campus), the top 6 teams were
shortlisted and these teams had to
deliver their strategies which would help
Choice in their endeavour to capture a
larger market.
Our esteemed panel of judges comprised
of Mr. Amit Singh (VP- Institutional Sales
of Choice), Mr. Arjun Gill (The Marketing
Manager) and Mr.Sunil Kapoor (The HR
head of WhereIsMyPandit). While Christ
University took the runners-up award,
SIMSR was adjudged the winners of
MarkYudh’14-15.
The second day of Navikaran saw the
final round of RanNiti- the Flagship Case
Study event of Navikaran, in association
With great enthusiasm and hopes, began the
preparations for Navikaran’14-15, the
marketing fest of SIMSR, organized by Team
Interface. It was indeed a pleasure to get
associated with very innovative brands
namely WhereIsMyPandit and Choice equity,
on board as our primary sponsors with
associate sponsorships from Line, Ebay,
SaveMyPocketMoney and Kebabs Grill.
The build-up towards Navikaran’14-
15 began way before D-Day with a series of
online competitions and fun activities. To
celebrate Halloween with the beginning of a
new trimester, ‘Trick-o-Treat”, a
photography booth was organized. Diwali
was made more colourful and bright with
the MeraDiyaWalaSelfie contest- A
Photography competition using Instagram,
facebook and other social media platforms.
Continuing the last year’s trend, the event
this time also was a two-day affair. A week
prior to the main event large number of
diversified competitions were organised in
the campus with marketing being the buzz
word all over SIMSR. 30th and 31st of
January 2015 were the days that filled the
SIMSR with joy and spirit of Navikaran.
The first day of Navikaran was marked with
the final round of MarkYudh- the Flagship
REwind
with WhereIsMyPandit, one stop window
to access Panditji for Pooja, to Pooja
Samgri for Pooja. The participants had to
suggest a marketing plan to create brand
awareness and recommend cost effective
solutions for promotions and backend
operations. The event was again a 3 phase
event wherein the participants had to
send a write up for initial selection, based
on which teams from B-schools across
India were shortlisted. These teams then
had to submit a presentation with the
marketing plan. The event witnessed a
new level of ideation and entries were
received from most of the top B-schools
across the country out which the top 9
teams battled it out for the ultimate prize
in the final (on-campus) round. Our
esteemed panel of judges comprised of
Mr. Arun Poddar, CEO, WhereIsMyPandit,
Ronak Agarwal, Director, WIP and Shivani
Bansal, VP, WIP. While SIMSR took the
runners-up award, Goa Institute of
Management was adjudged the winners of
RanNiti’14-15
An exclusive workshop on Google
Analytics by Mr. Rohit Onkar, Project
Manager- Social Media at SMG Convonix
was appreciated by all, the student and
faculty and attracted participation from
various colleges across Mumbai. The
workshop was a first of its kind and
received a fabulous reception from all the
participants. The Analytics Workshop was
highly interactive and informative.
FEBRUARY 2015 25
Navikaran 2014-15, also witnessed the
launch of 2 new events– fresh and new
that was sure to enthral all marketing
enthusiasts: InfoGraphica and Elevator
Pitch. InfoGraphica - The Infographics
Design Competition, tested the
designing ability and creative thinking to
convey information in a manner that
leaves the viewer more informed, while
making sure that they are always
engrossed. It was an online event where
winners were judged based on their
creativity and innovative ideas. Elevator
Pitch- A twitter event, to test the
negotiation skills and art of selling of the
participants. The participants were given a
problem statement wherein the
participants had to give their proposal to
CEO of the company.
Brand Treasure Hunt - An on campus
event based on QR codes and clues
attracted a huge participation from the
SIMSR students. The teams enjoyed the
fun-filled and intellectual clues while
searching for Treasure all around the
campus.
The Valedictory Function witnessed all the
winners cherishing their awards which
concluded the fun filled journey of
Navikaran’14-15. It thus was a thumping
success in providing marketing enthusiasts
with a plethora of opportunities to display
their marketing skills and we hope that
next year it can be made even bigger and
grander.
REwind 10th SIMSR Global Marketing Conference
26 THE MARKSMAN
of Revenue and Marketing for motion
pictures at Multi Screen Media Pvt. Ltd.
And Mr. Madhukar Sabnavis, Vice
Chairman and Country Head, Discovery
and Planning, Ogilvy and Mather. They
spoke about their experiences in the
industry to a massive crowd, each of
whom wanted to make the most out of
this opportunity to interact with these
pioneers. Finally the big day arrived and
the SIMSR campus was filled with the
then unknown faces carrying papers
having the trends of tomorrow written
over them. The fresh morning air was
filled with the zeal of showcasing
acquired knowledge as well as the zeal of
acquiring the showcased knowledge.
Presentations smoothly ran through
seven sessions of the next two days with
the fourteen track-chairs questioning the
researchers at every turn leaving the
audience asking for more. Mr. Hitesh
Gossain, CEO, Onspon.com, was invited
as the keynote speaker for kicking off the
proceedings of the second day and so he
did with a session as interactive and
interesting as possible. The top three
research papers, evaluated on three
different parameters, were recognized
and awarded with respect and a small
amount of money, as a token of
appreciation. All the other delegates were
also appreciated and certified for their
participation.
The countdown had begun from 19th
September only, when the Professor of
marketing at ‘The Smeal College at Penn
State’, Dr. Arvind Rangaswamy conducted a
workshop on Marketing Analytics for
Developing Effective Marketing Strategies,
for the second leg of the SIMSR Global
Marketing Conference. Finally the wait got
over on 24th and 25th of February, 2015
when researchers not only from the
country but from the globe were invited to
present their research papers on
Engagement Marketing. The proceedings
began on 9th February 2015 when Prof
Venkatesh Shankar, Professor of Marketing,
Coleman Chair in Marketing and Director
of Research at the Center for Retailing
Studies at Mays Business School, Texas A&M
University was invited over for a half-day
workshop on e-retailing. Invites to delegates
to present their paper were sent weeks ago
and so high was the intensity of the
attractiveness of the event that entries
flooded in almost instantaneously. So as to
ensure a certain quality level, some of the
entries were even rejected. To create
awareness among the students a quiz and an
online social media competition were held
on the 8th of February. The quiz had
questions related to the past and current
associations of the esteemed guests invited
to inaugurate the event: Mr. Tarun Chauhan,
TCS Consulting, Mr. Vivek Krishnani, Head
SquAreheaD
FEBRUARY 2015 27
BUZZ
CLUES
PUZZLE
28 THE MARKSMAN
ACROSS
1. Which club began as Newton
Keath LYR in 1878 and became what
its is known as today only in 1902?
3. In Latin it means ‘I Roll’. Which
famous car brand are we talking
about?
5. Which brand got its name from
the founder, Harry Pickup?
7. Identify the logo of this
homegrown Pharmaceutical brand
8. Who claimed responsibility for a
series of attacks in Egypt that killed
atleast 27 people?
DOWN
1. Where did a gas truck explode
outside a maternity hospital?
2. Who was the CEO of Mc Donald’s
Corp who just resigned?
4. Which celebrity endorses Fastrack,
Flying machine jeans and Fair &
Handsome for men?
6. Name this women’s co-operative
that has 650 crores worth of sales and
29 crores worth exports.
Answers:
1A. Manchester United 1D. Mexico City
2. Don Thompson 3. Volvo
4. Virat Kohli 5. Harpic
6. Lijjat 7. Piramal 8. ISIS
1 A 1 D
2
3 4 5
6 7 8
Call for ARTICLES
CALL FOR ARTICLES MARCH 2015
Articles can be sent on any one of the following topics*:
*Please ensure that there is no plagiarism and all references are
clearly mentioned.
The best adjudged article will be given a Winner’s Certificate.
Deadline for the submission of article will be : 20th March 2015
1. One article can have only one author.
2. Your article should be approximately 800-850
words and MUST be replete with relevant
pictures that can be used to enhance the
article.
3. Font Type: Gill Sans MT
4. Font Size: 14.
5. Send your article in .doc/.docx format to
6. Subtitle line: Your name_Institute
Name_Course Year
7. Kindly name your file as : Your name_Topic
1. Brand Kejriwal takes Delhi by storm to win the
elections.
2. Minimalistic designs: The new trend in
advertising.
3. Persuasive techniques in advertising.
FEBRUARY 2015 29
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THE TEAM
TWEETS by Parth Shah
It’s all about AD-itude by Kapil Maggo
Brand MARK ive by Alakh Krishnani
COVER STORY by Aditya Basrur
SPECIAL STORY by Amit Kumar Prasad
HALLMARK CAMPAIGN by Jaspreet Sandhu
FAUX PAS by Asheeb Singh Raina
PIONEER by Aman Dua
REWIND by Rishika Saxena
Abhijit Sharma
TETE-A-TETE by Abhijit Sharma
BOOKWORM by Dylan Menezes
SquAreheaD by Prashanti Kasinathan
BUZZ by Shweta Panikker
PROOF READ by Dylan Menezes
Asheeb Singh Raina
DESIGNING by Ritika Bramhe
Aman Dua
Niharika Srivastava
The MARKSMAN is the
newsletter of INTERFACE, the
Marketing Club at K.J. Somaiya
Institute of Management Studies
and Research, Mumbai.
Images used in THE
MARKSMAN are subject to
copyright. THE MARKSMAN
does not take any responsibility
of any kind of plagiarism in the
articles received from students
of other colleges.
The TEAM
30 THE MARKSMAN