Phoebe’s Innovative TeleHealth ProgramOff ers Personalized

Medical Carefrom a Distance

Read More on Page 10

Volume 93, Issue 2 | News from Phoebe Ministries

MESSENGERThe Phoebe 1-800-453-8814 | www.phoebe.org

In this Issue:

Developing a Leadership Foundation for Phoebe’s Future

Where the Need is Greatest:The Benefi ts of Unrestricted Giving

Phoebe Appoints New Leadership

Register for the Fall Phoebe Institute on Aging Conference on Advocacy

Residents are Encouraged to Pursue their Interests at Phoebe

Volunteering Helps to Keep You Young

The Messenger is currently published three times a year by:Phoebe Ministries 1925 Turner Street Allentown, PA 18104 610-794-5132, 800-453-8814Fax: 610-794-5414 www.phoebe.org

Scott R. Stevenson, President and CEO

Martha C. DodgeChair, Phoebe Ministries Governing Board

Trina Johnson-Brady, Editor-in-ChiefContributors to this issue: Brynn Buskirk, Charles Fehr, Trina Johnson-Brady, Molly Kranzley Driscoll, Adam Marles, Rev. William Metzger, Larry Minnix, Mary Seip, Scott R. Stevenson,Maureen Suppan

Mission Statement: A community of faith, called by God, to serve the needs and to enhance the lives of our elders, their families and the broader community.

Phoebe-Devitt Homes is the offi cial name of the 501(c)(3) not-for-profi t corporation doing business as Phoebe Ministries. Founded in 1903 and incorporated as such in 1984, Phoebe-Devitt Homes is responsible for the supervision of facilities, long-range planning, development and fundraising for 16 communities. Together, these affi liates provide long-term care, housing and various support services to more than 7,500 individuals annually.

Phoebe Ministries is affi liated with the United Church of Christ and is a member of LeadingAge, LeadingAge PA, and the Council for Health and Human Services Ministries of the United Church of Christ.

The offi cial registration and fi nancial information of Phoebe-Devitt Homes, the foundation of Phoebe Ministries, may be obtained from the Pennsylvania Department of State by calling toll free within Pennsylvania at 1-800-732-0999. Registration does not imply endorsement.

Developing a Leadership Foundation for Phoebe’s Future

Dear Friends of Phoebe:

leadership

Scott R. Stevenson, President and CEO

www.phoebe.org

A signifi cant outcome from our Leadership approach is that key leaders on both the Ministry/Business Council and Leadership Development Forums work together on small project teams to research and solve real-world ministry and business challenges facing Phoebe. Projects completed or underway include:

“To know that I am part of an organization that values employees to this degree and is

focused on their growth is a truly wonderful feeling. This experience has led me to take inventory of my life and appreciate the leadership growth of

which I am capable. The opportunity to build trusting, meaningful relationships with other team members

has been invaluable. I believe this has also helped me be more effective in my role here at Phoebe.”

“I found that this forum was very interactive, insightful and most importantly helpful and translatable to everyday work situations. I think the mixture of interesting books, discussions, and project teams

made it far more appealing than other programs.”

Phoebe Installs Rev. Dr. Scott Brooks-Cope

The Ordination of Rev. Faith Williams

www.phoebe.org/pastoralcare

www.phoebe.org/cpe

New Leadership Announced Adam Marles Vice President of Marketing and Institutional Advancement Phoebe Ministries

Kelly O’Shea Carney, Ph.D., CMC, Executive Director of the Phoebe Center for Excellence in Dementia Care

Mary Kay McMahon, RN, NHA,Executive Director, Phoebe Berks,

Tracy Roman, RN, MBA, NHAExecutive Director, Phoebe Richland Health Care Center.

Sally Prior, NHA, PCHA,Assistant Administrator, Phoebe Allentown.

Phoebe’s Pastoral Care Department is shown here at Brooks-Cope’s installation with Rev. Alan Miller, PNEC Conference Minister (third from left).

Brooks-Cope and Rev. Corrine Dautrich, Phoebe Allentown

Chaplain, congratulate Rev. Faith Williams (center) at her

ordination.

Pastoral Care Staff Recognized

Over 225 donors contributed nearly $74,000 and tribute gifts are still coming in. There is still time to make a gift!

Pastor Chuck Galley Relaxation Garden Underway

The Galley Garden project’s original $80,000 price tag is expected to be insufficient due to the

drainage remediation required on the site. Additional contributions are still being gratefully

accepted by Phoebe’s Institutional Advancement Department.

If you would like to make a gift to honor Pastor Galley’s service, you can do so online by visiting www.phoebe.org/giving/donate-now.

In the comment field, please write “Galley Garden.” If you would prefer to

make a donation by mail, please send your checks to Phoebe Ministries, Attn: Galley

Garden, Institutional Advancement, 1925 Turner Street, Allentown, PA 18104.

We get you home faster! Our short-term rehabilitation services are patient-driven and designed for individuals needing an extensive rehabilitation program following an illness, surgery or injury. Our goal is to restore you to your prior level of functioning so you can return home quickly.

Learn more about our rehab programs by visiting phoebe.org/rehab.

PHOEBE Short-Term Rehab

A TRADITION OF EXCELLENCE. A PASSION FOR CARING.

By Larry Minnix, President and Chief Executive Offi cer, LeadingAge.

In light of these new developments, it is of vital importance for us to take up our responsibility as advocates.

We must engage in a new advocacy, and make the case for creating the right policy for the right reasons—policy based on our experience and the evidence that what we do is effective, effi cient and good for the economy; policy based on longstanding values.

This article is adapted from the January-February 2012 issue of Aging Today, copyright 2012 (“Goodbye to the New Deal? Advocacy in a new (dazed and confused) age”), and reprinted here with permission from the publisher, the American Society on Aging. www.asaging.org. Phoebe Ministries does not assume any legal liability nor endorse the content of this article.

Larry Minnix will be the keynote speaker at the 2012 Phoebe Institute on Aging Benefi t and Conference. Visit phoebe.org/piaconference to register.

An Advocate’s Responsibility

JOIN US FORAdvocacy: Th e Forgotten Responsibility

with Larry Minnix, President and Chief Executive Offi cer of Leading Agea national association for non-profi t senior housing and service organizations

Th e Phoebe Institute on Aging Benefi t

6:00 p.m. on Thursday, November 1, 2012Lehigh Country Club

Allentown

Th e Phoebe Institute on Aging Conference

8:45 a.m. to 5:00 p.m. on Friday, November 2, 2012 Community Services Center

Lehigh Carbon Community College

Larry Minnix will help us to explore the meaning of advocating on multiple levelsin order to improve the quality of life and enhance services for the aging and their families.

To register for the conference, visit www.phoebe.org/piaconference.For more information call 610-794-5135, e-mail hhaas@phoebe.org or visit www.phoebe.org/pia.

www.phoebe.org

�

“We applaud Phoebe Ministries for its

continued leadership of these vital advocacy

responsibilities in front of the community.

They are an example to all!”

Points of Pride Parade

Phoebe Allentown Resident Selected as Grand Marshal of Allentown’s 250th Parade

Peg Brennen attends Allentown’s 250th Anniversary Independence Day Fireworks at J.Birney Crum Stadium with other residents and staff from Phoebe Allentown, including Adrienne Dorward, Community Life Coordinator and resident Gladys Boyle. The event was sponsored, in part, by Phoebe Ministries.

Phoebe Berks Gift Shoppe Leadership Transition

Peg Brennen met Hollywood Actor, Clint Walker at one of Max Hess’ famous parties.

www.phoebe.org

Volunteering doesn’t just make you feel good, it also improves your health because it helps you make new contacts, develop new friendships, and feel connected to the greater community. Many studies have documented a correlation between volunteering and positive aging among older adults.

Phoebe’s volunteers provide essential services to our residents, helping us to accomplish our mission. Many of them continue to volunteer well into their 90’s and offer much of their time to our communities.

Phoebe Richland Volunteer Voted Volunteer of the Year

Allentown Campus Resident Still Giving Back at 97

Phoebe Apartments Resident Gives Time Day and Night

Volunteering Keeps You Young!

www.phoebe.org/volunteers.

Phoebe’s Innovative TeleHealth Program Provides Enhanced Care Options for Seniors

Benefi ts of TeleHealth One may think seeing a doctor in-person would be preferred for seniors; however, virtual doctors’ visits have many advantages over in-person visits:

Worried about travel? The stress of a three-to-fi ve hour transportation process required for an in-person visit can prevent residents and their family members from pursuing regularly scheduled appointments with their specialists. Virtual visits allow for regular appoint-ments and improved care.

Phoebe’s staff is “in the know.” Phoebe’s Chief Medical Offi cer, Dr. Thomas Renaldo, oversees the program and Phoebe’s staff has received specialized training for all aspects of the TeleHealth program.

Worried about the doctor not understanding the issues? As part of this program, the resident, family members, nurses, and therapists are interviewed prior to the TeleHealth session. This communication pro-cess allows the physician to receive a comprehensive picture of the resident’s progress. A licensed nurse is with the resident for the entire visit.

The program keeps our residents healthier. Outcomes seen at Phoebe include reduced readmissions to hospitals, reduced overall health care costs, and improved outcomes for patients.

ram keeps our residents healthier.tcomes seen at Phoebe include reduced

readmissions to hospitals, reduced overall health care out

Phoebe is one of only two skilled nursing facilities in the country to use this technology.

Dr. Thomas Renaldo, Chief Medical Offi cer for Phoebe is integral to Phoebe’s partnership with LVHN and the TeleHealth Program.

“As the nation’s healthcare system continues to evolve,

I believe Phoebe’s implementation of new technologies

will enhance the quality of life and outcomes for

those we serve. Medicare does not reimburse

Phoebe Ministries for any TeleHealth services we offer.

However, it’s the right thing to do as far

as senior healthcare goes, and Phoebe is known

for doing the right thing.”

Watch for more news in the future about the expansion of Phoebe’s TeleHealth service line!

www.phoebe.org

Phoebe Berks Musician

Writer at The Terrace at Phoebe Allentown

Phoebe Allentown Baseball Enthusiast

Phoebe Encourages Residents to Pursue Life-long Interests

Phoebe at Home Services Senior Expo Draws Attendees Even in Wet Weather

www.phoebe.org/athome.

Phoebe Ministries

IronPigs baseball

Phoebe Allentown Peach Festival

Phoebe Allentown National

Senior Health and Fitness Day

Phoebe Richland Phoebe Allentown

Highmark Walk for a Healthy Community

Phoebe Special Recognition

Quarter K Ranch

Phoebe Allentown

Phoebe Residents in the News

The Reading EagleRonnie Backenstoe’s

Phoebe Berks,

Furnace Creek Manor Roy Reifsnyder Berks County TV’s

Phoebe Apartments Donna FrackThe Morning Call’s

Robert H. Gangewere Wind Gap Manor

The Morning Call

Erin Garcia Kim Hinkley

Recent Staff Changes at Phoebe

www.phoebe.org

Shown in the photo (L-R) are Rob Eidle, Sales Representative, Morefi eld Communications; Joe Franco, Manager, Network Operations, Phoebe Ministries; Wes Kelly, Vice President of Services, Morefi eld Communications; and Jim Reibsane, Director of Technical Services, Berks Cardiologists.

Renovations and Celebrations at Devitt House Senior Apartments

Phoebe Ministries’ Benefi t Golf Tournament Raises Over $100,000 For Charitable Care

On Monday August 6, one hundred and thirty six golfers teed off at Berkshire County Club in the Phoebe

Ministries Golf Tournament, which raised over $100,000 for charitable care. Golfers played and participated in closest to the pin, longest drive, and straightest drive contests on the picturesque course.

The tournament raised over $100,000 for the second year in a row. All proceeds are used to support charitable care expenses at Phoebe. Since its founding in 1903, Phoebe has provided care to residents regardless of their ability to pay. For the second year in a row, charity care levels will exceed $8 million.

Cura Hospitality, Morefi eld Communications, and Stevens & Lee joined Phoebe Ministries as Principal Tournament Sponsors. Prizes were awarded to the top men’s and mixed foursomes. The fi rst place men’s team was represented by Xpedex/Georgia Pacifi c. The top fi nishing mixed foursome was represented by Highmark Blue Shield.

Residents, Juvie Heintzelman, Carol Conrad and Winnie Knouse enjoy their time in the newly renovated second fl oor library at Devitt House.

Where the Need is Greatest: The Importance of Unrestricted Giving

If you would like to fi nd out more about unrestricted giving please contact Charles Fehr, Director of Institutional Advancement, at 610-794-5153 or cfehr@phoebe.org. You can also learn more about giving options by visiting www.phoebe.org/giving and clicking on gift planning.

Charles L. Fehr, CFRE, Director of Institutional Advancement

Your donated funds will be applied to wherever they will most greatly impact Phoebe’s ministry.

the power to exercise critical options.

maneuverability

Help Phoebe where the need is greatest!

www.phoebe.org

1-800-453-8814www.phoebe.org

GO GREEN!If you would like to receive electronic

versions of our communications moving

forward, please email your name, address,

and preferred email address to

gogreen@phoebe.org.

CALENDAR OF EVENTS

Go to phoebe.org/events for more events and all the latest updates.

PHOEBE BERKS

Holiday Open HouseGive yourself the gift of worry free living!

December 3, 2-4:30 pmRSVP by calling 610-927-8567

OCTOBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11 Medicare Open Enrollment Information Session

11 & 12 Basket Social

20 Harvest Festival:

23 & 24 AAA Driver Improvement Program

27 Phoebe Berks Art Show – Meet the Artists

NOVEMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 Phoebe Institute on Aging Benefi t

2 Phoebe Institute on Aging Conference

13 Holiday Craft Bazaar

15 Neighborhood Thanksgiving Service

19 The Second Annual Chef ’s Challenge brought to you by Cura Hospitality in conjunction with Phoebe Ministries

DECEMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3 Celebration of Life with Still Small Voice

3 Phoebe Berks Holiday Open House

8 Breakfast with Santa

Non-Profit Org.US Postage

PAIDPermit No. 12Kutztown, PA