The Missouri Alliance for Home Care presents the

2020 Virtual Medicaid Conference

August 26th & 27th, 2020

A subset of the 2020 Annual Virtual Conference

and Home Care Exhibition

Wednesday, August 26

9:00 - 10:30 a.m. - Level of Care (LOC) Transformation and Quality InterRAI Assessments

10:35 a.m. - 12:00 p.m. - Consistent and Accurate Care Planning & Case Record Documentation

12:00 - 12:15 p.m. - Break

12:15 - 1:15 p.m. - REDCap and Person Centered Care Planning (PCCP)

1:15 – 1:30 p.m. - Attendee Networking & Discussion

Thursday, August 27 9:00 – 10:00 a.m. - HCBS Update: Change that Transforms – An Update from Missouri Medicaid Audit and

Compliance (MMAC) and the Division of Senior & Disability Services (DSDS)

10:00 - 11:00 a.m. - CDS Bill Regulations & Update

11:00 - 11:15 a.m. - Break

11:15 a.m. - 12:00 p.m. - Making the Report to MO Adult Protective Services

12:00 - 12:30 p.m. - Attendee Networking & Discussion

*Times are subject to change as needed

About This Conference

Conference Agenda

The Home Care industry continues to be faced with many changes and challenges. This year our 2020

Annual Conference and Home Care Exhibition - "A Season of Change" - brought with it many changes,

although they were certainly not the ones we were anticipating.

It was not an easy decision, however, due to COVID-19, cancellation of the April face-to-face conference

was necessary to ensure the health and well-being of all those involved. Despite this obstacle, MAHC

moved forward and offered our 2020 Annual Conference and Home Care Exhibition virtually. However,

due to the early disruptions & shifted priorities of state staff within the Division of Senior & Disability

Services (DSDS) & MoHealthNet, Medicaid specific sessions were postponed and not included in the

first virtual opportunity.

We are now pleased to bring you our 2020 Virtual Medicaid Conference. This conference will be LIVE

interactive sessions over a 2-day schedule. It will also include the opportunity for attendee networking

discussions at the conclusion of each day.

MAHC is committed to a safe and healthy conference experience, holding the health and wellbeing of

our attendees and speakers as top priority. This virtual event allows attendees to gain the high-quality

content, experience engaged networking, and hear updates on the industry – all from the comfort and

safety of your home or office.

In addition, several recorded sessions from our Virtual Annual Conference will also be included with

your registration.

This experience will still give you the opportunity to learn from industry leaders on a range of

must-hear topics to prepare you for those challenges and changes on the horizon. Don’t miss out on

this VALUABLE opportunity!

Wednesday, August 26

9:00 - 10:30 a.m. - Level of Care Transformation (LOC) and Quality InterRAI Assessments LOC/InterRAI – This session will provide the latest updates regarding the Level of Care Transformation. As we move to changing LOC it is important

ensure all assessors have a clear understanding of the InterRAI assessment. The new LOC algorithm is only as good as the assessment being

completed. In this session, we will walk through the most important parts of the InterRAI and those “tricky” scenarios sometimes encountered to

ensure consistent and accurate assessments across the state.

Jessica Schaefer, RN, Quality Unit Supervisor and Mercedes Vandyke, Senior Public Health Program Specialist, Division of Senior & Disability

Services (DSDS), Jefferson City, MO

10:35 a.m. - 12:00 p.m. - Consistent and Accurate Care Planning & Case Record Documentation In addition to consistent and accurate assessments, care planning and documentation should also align. Together we will discuss how all three aspects

of the case record should work hand and hand to paint one consistent picture to ensure the needs of participants are being met.

Rena Cox, HCBS Training Supervisor , Jessica Schaefer, RN, Quality Unit Supervisor and Mercedes Vandyke, Senior Public Health Program

Specialist, Division of Senior & Disability Services (DSDS), Jefferson City, MO

12:15 - 1:15 p.m. - REDCap and Person Centered Care Planning (PCCP)

This session will provide an overview of HCBS Intake and PCCP operations. The PCCP team (formerly REV) went to a statewide model late 2019 and

discussion on logic for the transition, operations and communication methods will be shared. REDCap will provide a demonstration of the online

portal that is in draft development for HCBS referrals and future care plan requests.

Venice Wood, MSW, HCBS Section Administrator, Travis West, Bureau Chief, and Jessica Bateman, Social Services Administrator , Division of

Senior & Disability Services (DSDS), Jefferson City, MO

1:15 - 1:30 p.m. - Attendee Networking & Discussion Join us as we wrap up the days information and discuss and/or answer any outstanding or additional questions participants may have.

Elisa Pellham, MAHC President, Integrity Home Care & Hospice, Lee’s Summit, MO

Thursday, August 27

9:00 - 10:00 a.m. - HCBS Update: Change that Transforms – An Update from Missouri Medicaid Audit and

Compliance (MMAC) and the Division of Senior & Disability Services (DSDS) Especially in Missouri, sometimes we experience all four seasons in one week! Those in Home & Community Based Services (HCBS) experience the

same constant change and at times it can be overwhelming and hard to keep up. Join the Directors of the Missouri Medicaid Audit & Compliance Unit

(MMAC) and the Division of Senior & Disability Services (DSDS) as they provide HCBS program updates. Topics will include issues currently affect-

ing the program, regulation updates and policy changes, including COVID-19.

Jessica Bax, Director, Division of Senior & Disability Services (DSDS) & Dale Carr, Director, Missouri Medicaid Audit and Compliance (MMAC),

Jefferson City, MO

10:00 - 11:00 a.m. - CDS Bill Regulations & Update

Leadership from DSDS and MMAC will join for an interactive session to co-develop the regulations for CDS quality language passed in HB

1682. Providers should come prepared to give their thoughts and feedback regarding regulatory language necessary to implement these program

improvements. It is recommended that participants read the HB language prior to the session.

Jessica Bax, Director, & Venice Wood, MSW, HCBS Section Administrator, Division of Senior & Disability Services (DSDS); Dale Carr, Director,

Missouri Medicaid Audit and Compliance (MMAC), Jefferson City, MO

11:15 a.m. - 12:00 p.m. - Making the Report to MO Adult Protective Services

So, you’re a mandated reporter, you have options in reporting adult abuse/neglect/exploitation in Missouri. This workshop will provide an overview

of MO APS, including mandated reporter responsibilities, as well as explore improvement efforts we are making at the Adult Abuse Hotline and

including on-line reporting!

Kathryn Sapp, MSW, Bureau of APS Policy and Staff Development and Nicole Gatlin, Bureau of APS Intake, Division of Senior and Disability

Services, Jefferson City, MO

12:00 - 12:30 p.m. - Attendee Networking & Discussion Join us as we wrap up the days information and discuss and/or answer any outstanding or additional questions participants may have.

Elisa Pellham, MAHC President, Integrity Home Care & Hospice, Lee’s Summit, MO

Session Descriptions

Access to the following 10 recorded session from our 2020 Annual Virtual Conference &

Home Care Exhibition are also included:

NAHC Update: A Look at the National Level Session attendees will hear from Home Care’s leading legislative and policy expert, National Association of Home Care and Hospice President, Bill

Dombi. Bill will provide an up-to-the-minute report on legislative, regulatory, and legal issues coming out of Washington, DC.

Bill Dombi, President, National Association of Home Care & Hospice, Washington, D.C.

Understanding and Complying with New Federal Wage-hour Regulation SESCO Management Consultants will provide participants with recommendations to ensure compliance with Wage and Hour regulations. As an

industry that is targeted by the Department of Labor - Wage-Hour Division, compliance is necessary to avoid significant financial fines and liabilities.

In this session, SESCO will address various types of pay plans and subsequent compliance to include per hour, travel time, kick back, pay per visit,

salary and overtime regulations.

Bill Ford, President & CEO, SESCO Management Consultants, Bristol, TN

Improving Staff Satisfaction and Retention: 10 Key Elements to Consider for Success Workshop attendees will learn about ten key elements for success that they can use to make improvements in staff satisfaction and retention. The

change elements are visible and accessible leadership; access to resources and support; teamwork in the continuum of care; quality safe ethical care

provision; streamlining workflow; autonomy and service recovery; organizational structure; continuous quality improvement and learning; alignment

of values and selection of the right technologies.

Cheryl Reid-Haughian, RN, MHScN, CCHN, VP Clinical informatics, CellTrak Technologies Inc, Cambridge, Ontario, Canada

How Agencies are Changing Management of Scheduling and Field Staff With recruitment, retention, and staff shortages plaguing the home health care industry, agencies are struggling to find and onboard new staff,

properly utilize existing staff, and increase efficiencies in the home office to keep operations as lean and efficient as possible. Learn about some of the

newest technologies that are reinventing the way agencies are approaching the traditional scheduling process. Communicate more effectively,

maximize caregiver potential, reduce overtime, and decrease turnover/ recruitment/onboarding costs.

Steve Pellito, Senior Vice President, Provider Sales and Marketing, Sandata Technologies, LLC, Port Washington, NY

Simple Solutions: improving Safety Awareness and Employee Buy-in Home care services CAN reduce injuries even during COVID-19 by implementing simple and achievable safety management practices. This session

will review the most common employee injuries and how safety awareness and daily safety activities can have positive results! We will also discuss

management commitment, training, ergonomics, assessing risk and safety plan must-haves.

Flint Walton, Technical Services and Training Specialist, Missouri Employers Mutual

Building a Cybersecurity and Privacy Program for Home Care Providers Home care providers have an abundance of patient data that needs to be kept private. Threats to patient data are constantly present and always

changing. External forces want patient healthcare and personal data for monetary gain, blackmail, destructive purposes, and sabotage. Internal

employees can present just as much risk, and can un-intentionally aid external attackers in gaining access to patient data. This session will describe

what can be at risk, methods of exploitation to gain access to data, and how to protect your organization from a breach of your data.

Timothy Grace, CISA, CISM, CRISC, CIA, Mueller Prost LC, St. Louis, MO

Leadership - Discover the road to Learning Your Professional Passion This session will help you learn to excel in your chosen field, developing skills to assess your awareness of what makes you be the best and most

passionate about the roles you hold throughout your career cycles. Learn to recognize where and when to shift gears to maintain that excitement and

continual growth. Recognize your passionate potential for both professional and personal growth.

Tiffany Karlin, Partner, Director of Healthcare, Mueller Prost, LC, St. Louis, MO

Medical Marijuana - what Home Care Agencies and Caregivers Need to know This session will provide home care agencies and their caregivers with information related to patients/clients with a medical marijuana card and what

licensed practitioners can and cannot do. Information to protect their practice, their licenses and their employers. Mike will give examples of possible

home care situations and how to handle them along with reviewing the medical marijuana laws, processes, current statistics and even an informative

and enlightening lesson on how marijuana is cultivated.

Michael Boeger, Administrator, Missouri Bureau of Narcotics and Dangerous Drugs, Jefferson City, MO

Your Safety Matters Your safety is important. Many caregivers go into homes alone and at all hours of the day and in some rough neighborhoods. Come learn about

Conditions of the Mind, situational awareness, pre-planning for bad things, de-escalation tips, and general safety. While you cannot be prepared for

every situation know your instincts, trust your instincts, and have a plan

Mike Valley, CPIP, investigator, Missouri Medicaid Audit & Compliance (MMAC), Jefferson City, MO

Compliant Data Security Our new reality: risks are on the rise. With data breaches in the last nine years affecting over 2,500 healthcare data breaches and more than 500 records.

Data breaches, resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019. Learn about the common

areas of vulnerability, the impact of data loss, key elements for protecting your organization, and ways to reduce risk.

Ricky Smith, Innovative Business Technologies, Grover, MO

Recorded Session Descriptions

Conference Cancellation Policy: Cancellations received on or after August 24, 2020 are eligible for a 50% refund. No refunds

granted for cancellations received after August 24, 2020. We will bill for unfulfilled reservations at the full rate.

2020 Virtual Medicaid Conference Registration Form

Company: ____________________________________________ Phone: ____________________________________________

Address: ________________________________________________ Fax: ____________________________________________

City, State, Zip: ___________________________________________________________________________________________

Attendance Selection MAHC Member Rate Non-Member Rate

Participant Name Email Address Fee

Mail Registration & Payment to:

Missouri Alliance for HOME CARE

2420 Hyde Park, Suite A

Jefferson City, MO 65109

abby@mahcmail.org

Phone: (573) 634-7772

Fax: (573) 634-4374

Total Fees Enclosed $_____________

Full Conference—1 Connection $119 Check/$123 Credit Card $238 Check/$246 Credit Card

Full Conference—2-5 Connections (each)* $99 Check/$102 Credit Card $198 Check/$204 Credit Card

Full Conference—6+ Connections (each)* $79 Check/$81 Credit Card $158 Check/$162 Credit Card

*To receive multiple-attendee discount, all registrants must be employed by the company listed above.

Now Two Ways to Pay! Check or Credit Card (Visa, MasterCard, Discover or AMEX) Discount applied if paying by check!

For security reasons, if paying via credit card please fax or mail (not e-mail) your registration form

Payable by check or credit card □ Check □ Credit Card

Name as it appears on card: ____________________________________________________________________________________________________________

CC#:__________________________________________________________________________________ □ Visa □ MC □ Discover □ Am. Express

Billing Address:__________________________________________________________City, State, Zip_________________________________________________

Exp. Date:____________ CVC(3 or 4 digit code):___________ Signature:___________________________________________________________________

Seating is Limited —

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2020VMAC

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IMPORTANT: Each paid connection will receive a link for each day of the conference and cannot be shared. Attendees will be

verified prior to entry into the conference.