the mix - february 2015 - family health plan edition

CONNECTING YOUto

HEALTH CARE

Keeping it all together

What you think matters

Helpful bene�ts

Stay connected

FEBRUARY2 0 1 5

A Blend of Tips So You Can Be Your Best

Have a Question? Call Us. • Hours: Monday through Friday, 8 a.m. to 8 p.m.• ICP-Medicaid: 1-877-933-8480• MMAI-Medicaid and Medicare (Duals): 1-866-951-0264• Both: TTY users call 711 or 1-800-526-0844 (Illinois Relay).


Have a Question? Call Us. • Hours: Monday through Friday, 8:30 a.m. to 5 p.m.• FHP (Family Health Plan)-Medicaid: 1-877-633-2526

Tips on getting the most out of your Health Alliance Connect plan

1

Welcome toThe Mix

We’re here to help you be your best, so we have a lot to say. Read more for:

The Mix is our newsletter for Medicaid Members.It comes out four times a year.

Helpful services you can use

This is new for you, so here’s what you need to know.

We’ll tell you about yourHealth Alliance Connect

plan as we go, but here arethe basics to get you started.

At Health Alliance Connect, we help you and your doctor manage your health. That means you’ll get

a primary care physician (main doctor, also called PCP) to focus on

your total health care, community resources, rides to appointments and other support. Plus, all your health records stay in one place.

Ways to stay healthy or get in shape, like RallySM ―our new online wellness tool that gives you tips, goals and motivation to get healthy

Local events you can take part in




2

Welcome toThe Mix

We want your help.

We want to hear what you think.

Health Alliance Connect is looking

for members and caregivers to join

our advisory board. If you want to

share your ideas and opinions, email

[email protected] or

give us a call.

Mix it up.Don’t miss out on the chance to learn

more about your health and all the other

services you can use. Keep reading. See

something you think would work for you?

Try it. We’re here to help you meet your

goals and get the care you need.




3

Finding out you’re having a baby can make you feel excited and scared. You might

be worried about all you need to do to take care of yourself and the baby.

We can help. Join Sprout, our free prenatal (before birth) program.

When you sign up, a nurse care manager will call you to talk

about what you need. He or she will be there for you during your

pregnancy to answer your questions and help make sure you and

your baby get the care you need.

Help Your Little Grow

You can get rewards for going to your prenatal doctor visits.

We will give you cards to take to each visit. Have your doctor sign the card, and then send it to us to get:

A pack of diapers after each office visit

A stroller or swing if you go to all your visits

A gift card, which you can use at many major online stores, after six office visits

Prenatal care can save your

baby’s life. It’s that important.

Babies whose moms do not

get prenatal care are five times

more likely to die and three

times more likely to have a low

birth weight than babies born to

mothers who get care, according

to womenshealth.gov. Don’t risk

it. Get the prenatal care you and

your baby need.

Why do I needprenatal care?




Schedule an appointment to

see your doctor as soon as

you can. If you have questions

about your pregnancy, call

Health Alliance Connect at

1-877-633-2526.

Don’t use tobacco or drink

alcohol. It might be hard to

quit, but everything that goes

into your body also goes into

your baby’s body. Alcohol,

tobacco and other drugs can

hurt or even kill the baby. If you

need help quitting, call us at

1-877-633-2526.

Here are some things you can do to help you and your baby as soon as you know you’re pregnant.

4

Tips to get fit

Ways to track your exercise

Healthy missions, like drinking water and taking vitamins

Go to HealthAlliance.org to get started.

When you join

Sprout, you should

also sign up for Rally.SM

Rally is an online wellness tool that gives you:

Why do I needprenatal care?




?3

Take These Steps to Staywith Health Alliance ConnectEach year, the State looks at every Medicaid member’s case to see if he or she still meets the

rules for getting Medicaid. This is part of the Illinois Medicaid Redetermination Project (IMRP).

What YouNeed toKnow

Update Your AddressIf the State doesn’t have the right address for you, you won’t get the letter

or form, and you will stop getting your Medicaid benefits soon. Here are

some ways you can let the State know you’ve moved.

Update your address at a U.S. Post Office.

Go to dhs.state.il.us. Click the More for Customers link. Then choose the Change of Address, Income or Assets link under “Most Requested Services.”

Call 1-800-843-6154 (TTY: 1-800-447-6404).

Return the form by the date listed even if you don’t change anything. If you need more time or can’t find your form, call 1-855-458-4945 (TTY: 1-855-694-5458).

Watch for mail from IMRP, the Illinois Department of Human Services (DHS) or the Illinois Department of Healthcare and Family Services (HFS).

You’ll get a letter to let you know a form is coming soon.

About two weeks later, you’ll get a form with the latest info the State has about you.

Follow the directions on the form. Fix any wrong info, and send proof for any new info.

If you get All Kids assistance, you’re still a Medicaid member. You need to keep paying your

premium if you have one and fill out your redetermination form when you get it. If you get

food stamps or cash assistance, IMRP might not send you a letter. DHS will let you

know if you need to do anything.




6

Let’s Talk TeethTaking care of your teeth is important to

your overall health. Disease in your mouth

can put the rest of your body at risk.

As a Health Alliance Connect member, you

can go to the dentist for a cleaning each

year. And for members under 21, we have

extra dental services, like orthodontics.

Help your kids build good habits to protect

their teeth now and in the future. Here are

some things your family can do at home.

Babies Love BooksDouglass Branch Library | 504 E. Grove St.

Champaign, IL | Price: Free

Offered at the Main Library every Monday

at 9:45, 10:15, and 10:45 a.m. and at the

Douglass Branch every Thursday at 10:30 a.m.

Wednesday Afternoon at the MoviesWestville Public Library | 233 S. State St.

Westville, IL | Price: Free | 2-4 p.m.

Easter Egg HuntDetweiller Park (Dogwood Pavilion)

March 29, 2015 | Peoria, IL | 2 p.m.

For more community events, visit our website HealthAllianceConnect.org

St. Patrick’s Day Marching Band ParadeHistoric Downtown Springfield

March 14, 2015 | Noon

• Brush your teeth twice a day.• Floss each day. It prevents cavities and gum disease.• Drink more tap water. There’s

• Cut out soda. It has sugar and

Talk to your dentist to learn more, get

information on supplies, and make

healthy choices.

fluoride in it, which prevents cavities.

acids that eat at your teeth.

VEE NTCALENDAR

2015

Fight the FluIt’s not too late to get the flu shot.

301 South Vine StreetUrbana, Illinois 61801

Your flu shot is FREE, when you get it from an in-network provider or pharmacy.

Keep us in the Loop!Just like your friends and family, we need to know if you move or get a new phone number. That way we can keep in touch, send you important info about your plan and make sure you get your copy of The Mix.

You can also connect with us on social media. We’ll keep you in the loop on news and events, plus give you healthy living tips and info.

Facebook.com/HealthAlliance

Please call FHP-Medicaid: 1-877-633-2526 and tell us what changed (TTY users call 711). Or send an email with your name, member number, address and phone number to [email protected].

Twitter: @Health_Alliance

Pinterest.com/HealthAlliance

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the mix - february 2015 - family health plan edition

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