the money advice service: a new approach paul frost debt advice programme manager money advice...
TRANSCRIPT
The Money Advice Service:a new approach
Paul FrostDebt Advice Programme ManagerMoney Advice Service
CfRC The Future of Financial Inclusion and Money Advice ConferenceCrowne Plaza Hotel, Birmingham NECWednesday 20 July 2011
Feel good about money
A new approach
Who we are
Independent of government
Funded by FSA levy
Focused on action
What we do
Face-to-face
Phone
Online
The health check
What we do
Face to face Phone Online In partnership
Debt advice
Our vision “People in financial difficulties know where and how to access an effective, multi-channel debt advice service that delivers consistent and fair outcomes for them and their creditors”
Debt advice priorities
• Secure funding for 2012-13
• Review existing delivery model
• Implement new model during 2013-14
