the nasw-aswb standards for technology practice in cyberspace
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The NASW-ASWB Standards for
TechnologyPractice in Cyberspace
Dr. Bob Vernon
Indiana University School of Social Wo
Dr. Darlene Lynch Ball State University
Dr. Peggy Pittman-Munke Murray State University http://hsmedia.biz
mailto:[email protected]:[email protected]:[email protected]://hsmedia.biz/http://hsmedia.biz/http://hsmedia.biz/http://hsmedia.biz/mailto:[email protected]:[email protected]:[email protected] -
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Wireless casework
Remote sensing
Artificial intelligence interventions
Geographic Information Systems (GIS)
Case Management Systems
Community wide coordination and planning
Coming soon to a futurenear you
http://www.familyandyouth.org/ilh/http://www.fearfighter.com/index.htmhttp://www.savi.org/http://www.clienttrack.ca/http://www.cicn.org/http://www.cicn.org/http://www.clienttrack.ca/http://www.savi.org/http://www.fearfighter.com/index.htmhttp://www.familyandyouth.org/ilh/ -
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Policy to the rescue.
Association of Social Work Boards
National Association of Social Workers
NASW-ASWBStandards for Technology and Social Work Prac
http://www.aswb.org/http://www.socialworkers.org/http://www.helpstartshere.org/Assets/Documents/Technology.pdfhttp://www.helpstartshere.org/Assets/Documents/Technology.pdfhttp://www.helpstartshere.org/Assets/Documents/Technology.pdfhttp://www.helpstartshere.org/Assets/Documents/Technology.pdfhttp://www.socialworkers.org/http://www.aswb.org/ -
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Just what technology are wetalking about?
Technology and social work practice,when used in these standards, is
defined as:
Any electronically mediated activityused in the conduct of competent andethical social work practice.
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What does this mean for you?
Standard I - Ethics and Values
Primacy of the NASW Code of Ethics
ASWB Model Social Work Practice ActNASW Delegate Assembly policies
NASW Professional Standards
Other professional associations
http://www.socialworkers.org/pubs/code/code.asphttp://www.aswb.org/Model_law.pdfhttp://www.socialworkers.org/resources/abstracts/default.asphttp://www.helpstartshere.org/http://www.abecsw.org/http://www.abecsw.org/http://www.helpstartshere.org/http://www.socialworkers.org/resources/abstracts/default.asphttp://www.aswb.org/Model_law.pdfhttp://www.socialworkers.org/pubs/code/code.asp -
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What does this mean for you?
Standard I - Ethics and Values
Other professional codes/interdiscipl
Misrepresentation,a two-way street
Working beyond technical andprofessional ability
http://www.iit.edu/departments/csep/http://www.wishingwellusa.org/HOME.asphttp://www.charitywatch.org/articles/childrenswish.htmlhttp://www.charitywatch.org/articles/childrenswish.htmlhttp://www.wishingwellusa.org/HOME.asphttp://www.iit.edu/departments/csep/ -
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Standard II - AccessMany Digital Divides
Crummy or non-existentequipment
Language barriers
Poor reading abilities
Disabilities
Restrictive access policies
Privacy/security needs
What does this mean for you?
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Standard II - Access
What does this mean for you?
Need for self advocacy
Need to advocate for clientsDisabilities!
Domestic violence cautions
Child access
http://www.heartsandminds.org/links/computers.htmhttp://ftp.arl.mil/ftp/historic-computers/jpeg/first_four.jpghttp://www.watchfire.com/http://www.securetactics.com/tracksecrethttp://yahooligans.yahoo.com/http://yahooligans.yahoo.com/http://www.securetactics.com/tracksecrethttp://www.watchfire.com/http://ftp.arl.mil/ftp/historic-computers/jpeg/first_four.jpghttp://www.heartsandminds.org/links/computers.htm -
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Standard III CulturalCompetencies andVulnerable PopulationsContinuous knowledge andunderstanding
History
Traditions
Values
Family systems
Artistic expressions
What does this mean for you?
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Standard III CulturalCompetencies andVulnerable Populations
What does this mean for you?
Culturally relevant practice models for online work
Geographically attuned practice models as well
Colorblind?
Multiple languages
What do the colors and graphics mean?The ever flashing gizmo
http://pub23.ezboard.com/fabcforumsfrm27.showMessage?topicID=20.topichttp://pub23.ezboard.com/fabcforumsfrm27.showMessage?topicID=20.topichttp://www.sawnet.org/http://www.ccchouston.org/http://www.ccchouston.org/http://www.sawnet.org/http://pub23.ezboard.com/fabcforumsfrm27.showMessage?topicID=20.topic -
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Standard IV TechnicalCompetenciesWorkers need to be proficient intechnical skills needed for the job
Keep current with emergingtechnologies
What does this mean for you?
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Standard IV TechnicalCompetencies
What does this mean for you?
You need to master all relevant agency programs for practice. Period.
Communications software and webpages
Virus software,spyware, patches
How to download, install plugins,debug
http://www.socialworksoftware.com/ct/index.htmlhttp://www.socialworksoftware.com/ct/index.htmlhttp://www.webbie.org.uk/papers/King-CWUAAT2004.htmhttp://us.mcafee.com/http://us.mcafee.com/http://us.mcafee.com/http://us.mcafee.com/http://us.mcafee.com/http://www.webbie.org.uk/papers/King-CWUAAT2004.htmhttp://www.socialworksoftware.com/ct/index.htmlhttp://www.socialworksoftware.com/ct/index.html -
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Standard V RegulatoryCompetenciesThe worker must contact all
regulatory boards and legallycomply with what what is required
What does this mean for you?
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Standard V RegulatoryCompetencies
What does this mean for you?
Awareness of licensure and certification la
How to contact the regulatorsClosest to anything national is HIPAA
Liability insurance coverage?
http://www.in.gov/legislative/ic/code/title25/ar23.6/ch4.htmlhttp://www.in.gov/pla/bandc/mhcb/licen_sw.htmlhttp://www.hhs.gov/ocr/hipaa/http://www.hpso.com/http://www.hpso.com/http://www.hhs.gov/ocr/hipaa/http://www.in.gov/pla/bandc/mhcb/licen_sw.htmlhttp://www.in.gov/legislative/ic/code/title25/ar23.6/ch4.html -
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Standard VI Identification andVerificationThe worker
Full name
Credentials
Licensure information
Physical location
Professional phone numbers
What does this mean for you?
Dont think folks are really doing this yet?Yet?Yet?Yet?
http://www.lzcybershrink.com/index.htmhttp://www.etherapycenter.com/index.htmhttp://www.etherapistsonline.com/http://www.christiancounselling.on.ca/index.htmlhttp://www.christiancounselling.on.ca/index.htmlhttp://www.etherapistsonline.com/http://www.etherapycenter.com/index.htmhttp://www.lzcybershrink.com/index.htm -
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Standard VI Identification andVerification
What does this mean for you?
Sleaseballs?
Self helpsor professionals?Fringies
Thieves, frauds and phishing
http://mywebpages.comcast.net/dbsocialwork/contact.htmhttp://therapistunlimited.com/rehabs/Articles/Alternative+Therapy/Online+Self-Help+Therapy/http://therapywithsusan.com/main2.htmlhttp://handcraftedpagan.com/pagansinrecovery/index.php?showtopic=177&view=getlastposthttp://handcraftedpagan.com/pagansinrecovery/index.php?showtopic=177&view=getlastposthttp://therapywithsusan.com/main2.htmlhttp://therapistunlimited.com/rehabs/Articles/Alternative+Therapy/Online+Self-Help+Therapy/http://mywebpages.comcast.net/dbsocialwork/contact.htmhttp://mywebpages.comcast.net/dbsocialwork/contact.htm -
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Standard VII Privacy,Confidentiality, Documentation,and SecurityBe aware of privacy risks,especially wireless, and protect
the client
State laws
Federal, especially HIPAA
Document!
Licensingbodies
Accrediting 3rd partybodies payers
Beware the Bermuda Triangle
What does this mean for you?
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Standard VII Privacy,Confidentiality, Documentation,and Security
What does this mean for you?
Awareness of encryption technologies
CHANGE THATPASSWORD!!qwerty06!Turn off the computer whenyouput the cat
out!
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Standard VIII RiskManagement
Document client disclosure/informedconsent
Set communications guidelines
Use security: encryption, firewalls,etc.
Measures to ensure fair andequitable fees
What does this mean for you?
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Standard VIII RiskManagement
What does this mean for you?
Risk management planning
Recovery and backup
Discovery and outing
Communications protocols
Know when you should say NO
http://www.chsomaha.org/images/files/b59_file12_49717.pdfhttp://sea.symantec.com/content/discipline.cfm?categoryid=22http://k.domaindlx.com/comingoutstories/http://www.nhschicago.org/content/page.php?cat_id=0&content_id=80http://www.nhschicago.org/content/page.php?cat_id=0&content_id=80http://k.domaindlx.com/comingoutstories/http://sea.symantec.com/content/discipline.cfm?categoryid=22http://www.chsomaha.org/images/files/b59_file12_49717.pdf -
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Standard IX PracticeCompetenciesAdvocacy and social action
Community practice
Administrative practice
Clinical competencies
ResearchSupervision
What does this mean for you?
Go to Standard X
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Standard IX PracticeCompetenciesAdvocacy and social action
What does this mean for you?
Policy practice
Legislation and bill tracking
Party politics
Lobby groups
Techniques
http://www.vote-smart.org/http://www.state.in.us/legislative/http://www.politics1.com/parties.htmhttp://www.childwelfare.com/kids/links.htmhttp://www.octobertech.com/october/handbook.nsfhttp://www.octobertech.com/october/handbook.nsfhttp://www.childwelfare.com/kids/links.htmhttp://www.politics1.com/parties.htmhttp://www.state.in.us/legislative/http://www.vote-smart.org/ -
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Standard IX PracticeCompetenciesCommunity practice
What does this mean for you?
Geographic Information Systems
Community Networks
Information and Referral
Wikis, Blogsand Listservs
http://www.indygov.org/eGov/County/ISA/Services/GIS/home.htmhttp://tcnet.org/http://www.imcpl.org/cgi-bin/irntop.plhttp://en.wikibooks.org/wiki/Strengths-Based_Social_Work_Practicehttp://blogger.com/http://www.lsoft.com/lists/listref.htmlhttp://www.lsoft.com/lists/listref.htmlhttp://blogger.com/http://en.wikibooks.org/wiki/Strengths-Based_Social_Work_Practicehttp://www.imcpl.org/cgi-bin/irntop.plhttp://tcnet.org/http://www.indygov.org/eGov/County/ISA/Services/GIS/home.htm -
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Standard IX PracticeCompetenciesAdministrative practice
What does this mean for you?
Access, permissions, use policies
Public relations, newsletters, website
Marketing, volunteers and fundraising
Grants,funder
reports, outcomes, accreditations
Acquisition and training on hardware andsoftware
http://www.techsoup.org/fb/index.cfm?fuseaction=forums.showSingleTopic&id=51470&forum=2000&cid=0http://www.elderslaw.org/Hotline/newsletter.htmhttp://www.christopherhouse.org/index.asp?target=homehttp://www.donorsforum.org/http://www.donorsforum.org/http://www.donorsforum.org/http://www.donorsforum.org/http://www.donorsforum.org/http://www.donorsforum.org/http://www.christopherhouse.org/index.asp?target=homehttp://www.elderslaw.org/Hotline/newsletter.htmhttp://www.techsoup.org/fb/index.cfm?fuseaction=forums.showSingleTopic&id=51470&forum=2000&cid=0 -
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Standard IX PracticeCompetenciesClinical competencies
What does this mean for you?
Electronic communications skills
Online contracting skills
Online assessment skills
Online interventions skills
Online group skills
Online termination skills
http://www.ismho.org/suggestions.htmlhttp://www.authentichappiness.sas.upenn.edu/http://www.spsfv.org/http://www.counselingseattle.com/resources/support-group.htmhttp://www.counselingseattle.com/resources/support-group.htmhttp://www.spsfv.org/http://www.authentichappiness.sas.upenn.edu/http://www.ismho.org/suggestions.html -
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Standard IX PracticeCompetenciesResearch
What does this mean for you?
Using materials without attribution
Gathering data and permission
Surveys, methods, resources
Assessment and evaluation
http://parenting.ivillage.com/baby/badoption/0,,9c13,00.htmlhttp://parenting.ivillage.com/baby/badoption/0,,9c13,00.htmlhttp://www.rslevinson.com/gaylesissues/comingoutstories/blcoming.htmhttp://www.surveymonkey.com/http://kerlins.net/scott/edresearchmethods.htmlhttp://www.socialresearchmethods.net/http://www.wmich.edu/evalctr/http://www.wmich.edu/evalctr/http://www.socialresearchmethods.net/http://kerlins.net/scott/edresearchmethods.htmlhttp://www.surveymonkey.com/http://www.rslevinson.com/gaylesissues/comingoutstories/blcoming.htmhttp://parenting.ivillage.com/baby/badoption/0,,9c13,00.htmlhttp://parenting.ivillage.com/baby/badoption/0,,9c13,00.html -
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Standard IX PracticeCompetenciesSupervision
What does this mean for you?
Clear messages regardless of tech
Check credentials
State compliance?
Online testing verification
Doorknob issues and referrals
Technical support and backup
http://www.onlinecounseling.org/index.htmlhttp://finance.ky.gov/ourcabinet/caboff/OAS/op/socwkbd/http://www.exambuilder.com/http://ky.allpages.com/mayfield/community-services/social-services-welfare/emergency-victim-services/http://ky.allpages.com/mayfield/community-services/social-services-welfare/emergency-victim-services/http://www.exambuilder.com/http://finance.ky.gov/ourcabinet/caboff/OAS/op/socwkbd/http://www.onlinecounseling.org/index.html -
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Standard X ContinuingEducation
If you use or provide onlineprograms
Must have technical support
Online scoring with feedback
Record permanencyAuthenticate user
What does this mean for you?
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Standard X ContinuingEducation
What does this mean for you?
Be wary consumers
Producer credibility?
Who is really giving theCEUs?
Content up to date?
Go to end
http://www.affordabledegrees.com/http://www.ce4alliance.com/http://www.niacc.cc.ia.us/rhec/ceus.htmlhttp://www.niacc.cc.ia.us/rhec/ceus.htmlhttp://www.niacc.cc.ia.us/rhec/ceus.htmlhttp://www.niacc.cc.ia.us/rhec/ceus.htmlhttp://www.niacc.cc.ia.us/rhec/ceus.htmlhttp://www.ce4alliance.com/http://www.affordabledegrees.com/ -
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A few survival skills
Finding stuff
Evaluating stuff
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Finding stuffbeyond Google
Guessing
WebRings
If you simplyMUSTGoogle
Google Scholar
IUPUI Library
Official State Websites
Search Engine Disneyworld
http://hsmedia.biz/http://www.webring.com/http://www.google.com/advanced_searchhttp://www.google.com/advanced_searchhttp://www.google.com/advanced_searchhttp://scholar.google.com/http://www.ulib.iupui.edu/http://www.state.in.us/http://searchenginewatch.com/http://searchenginewatch.com/http://www.state.in.us/http://www.ulib.iupui.edu/http://scholar.google.com/http://www.google.com/advanced_searchhttp://www.google.com/advanced_searchhttp://www.google.com/advanced_searchhttp://www.webring.com/http://hsmedia.biz/ -
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Evaluating stuffbeyond pretty
Who is thesponsor?NOT THE ISP OR TECKIE!
Who is theauthor?Not the webweaver!
How current is it?Ancient? Up to date?
What is the
scope?Narrow or broad?How accurate?Wikipedia, anybody?
How objective?Biases? Values?
Example ExampleExample Example
Example Example
Example Example
Example Example
Example Example
http://www.aphsa.org/http://www.chronicillnet.org/http://www.geocities.com/trampolineone/survive/srv001.htmhttp://mywebpages.comcast.net/dbsocialworkhttp://www.cnn.com/http://www.stresscure.com/hrn/readings.htmlhttp://www.aakp.org/http://www.kidney.org/professionals/CNSW/index.cfmhttp://147.129.226.1/library/research/AIDSFACTS.htmhttp://mywebpages.comcast.net/dbsocialwork/basics/accuracy2.htmhttp://www.ifsw.org/http://www.suntimes.btinternet.co.uk/intersite/swjokes.htmlhttp://www.suntimes.btinternet.co.uk/intersite/swjokes.htmlhttp://www.ifsw.org/http://mywebpages.comcast.net/dbsocialwork/basics/accuracy2.htmhttp://147.129.226.1/library/research/AIDSFACTS.htmhttp://www.kidney.org/professionals/CNSW/index.cfmhttp://www.aakp.org/http://www.stresscure.com/hrn/readings.htmlhttp://www.cnn.com/http://mywebpages.comcast.net/dbsocialworkhttp://www.geocities.com/trampolineone/survive/srv001.htmhttp://www.chronicillnet.org/http://www.aphsa.org/ -
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And as that wily settlement houseteckie
Amelia Earhart used to say
Happy landingsHappy landings
b t t th tb t t th t