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The New ABCs of Research Ben Shneiderman [email protected] @benbendc Founding Director (1983-2000), Human-Computer Interaction Lab Professor, Department of Computer Science Member, Institute for Advanced Computer Studies

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Page 1: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Ben Shneiderman [email protected] @benbendc

Founding Director (1983-2000), Human-Computer Interaction Lab

Professor, Department of Computer Science

Member, Institute for Advanced Computer Studies

University of Maryland

College Park, MD 20742

Page 2: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Interdisciplinary research community

- Computer Science & Info Studies

- Psych, Socio, Educ, Jour & MITH

www.cs.umd.edu/hcil

vimeo.com/72440805

Page 3: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Design Issues

• Input devices & strategies

• Keyboards, pointing devices, voice

• Direct manipulation

• Menus, forms, commands

• Output devices & formats

• Screens, windows, color, sound

• Text, tables, graphics

• Instructions, messages, help

• Collaboration & Social Media

• Help, tutorials, training

• Search

www.awl.com/DTUI

Sixth Edition: 2016

• Visualization

Page 4: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Children’s Hospital in DC: Trauma Bay

Page 5: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

EventFlow

Airway

BreathingCirculation

DisabilitySecondary

Survey

www.cs.umd.edu/hcil/eventflow

Page 6: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Children’s Hospital Trauma Care: EventFlow

Page 7: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Children’s Hospital Trauma Care: EventFlow

Page 8: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Children’s Hospital Trauma Care: EventFlow

Page 9: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research (Oxford, 2016)

• Guide for junior researchers

• Manifesto for senior researchers,

business leaders & funding agencies

• Reframe the research agenda & methods

Teamwork when done right

can produce high impact

http://ukcatalogue.oup.com/product/9780198758839.do

Page 10: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Immense

Problems

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 11: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 12: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 13: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

ABC Principle

Applied & Basic Combined

Combining applied with basic research

produces more rapid progress in both

Page 14: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

SED Principle

Blending

Science, Engineering & Design

produces higher-impact research

Page 15: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Science, Engineering, Design

https://books.google.com/ngrams

Page 16: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Scientist, Engineer & Designer

NY Times articles

http://chronicle.nytlabs.com/

Page 17: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 18: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Choose actionable

problems:civic, business

& global priorities

Apply observation,

intervention & controlled

experiments

Form teams with

diverse individuals

& organizations

Test ideas &

prototypes with

realistic interventions

Promote adoption

& assess impact

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 19: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Solutions

Theories

Choose actionable

problems:civic, business

& global priorities

Apply observation,

intervention & controlled

experiments

Form teams with

diverse individuals

& organizations

Test ideas &

prototypes with

realistic interventions

Promote adoption

& assess impact

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 20: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Solutions

Theories

Choose actionable

problems:civic, business

& global priorities

Apply observation,

intervention & controlled

experiments

Form teams with

diverse individuals

& organizations

Test ideas &

prototypes with

realistic interventions

Promote adoption

& assess impact

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 21: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Form teams with

diverse individuals

& organizations

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 22: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Form teams with

diverse individuals

& organizations

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 23: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teamwork is the New Norm

Percentage of publications by more than one author

Cooke & Hilton (Eds), Enhancing the Effectiveness of Team Science

http://www.nap.edu/catalog/19007/enhancing-the-effectiveness-of-team-science

Page 24: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: WHY?

• ???

Page 25: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Why work in teams?

To complete a substantial project in time

More ideas - Getting unstuck

Combine strengths/skills in different areas

Backup - redundancy

Motivating - responsibility to peers

Modularity helps - accountability

Learning

It’s fun! (potentially)

Page 26: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

What are the problems of working in teams?

People get in the way Disagreements

Communication gaps

Overstressed – not living up to expectations Inferiority complex

Fear of letting down peers

Dealing with messing up

Leadership troubles

Lack of trust- unbalanced contributions

Risk- of others not doing their share

Personality, working style conflicts

Page 27: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

How to work in teams?

Social structure Who sets the agenda/tasks/schedule

Who measures quality or approves results

What is the pacing- forms of coordination

Technology support Email

Chat

Phone

Video-conference or phone

F2F

Page 28: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Guidelines

• Previously successful collaborations

• Balanced teams

• Clearly defined goals & roles

Page 29: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Guidelines

• Previously successful collaborations

• Balanced teams

• Clearly defined goals & roles

• Explicit statements of who does what by when

• Regular and open discussions

• Good communication

Page 30: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Guidelines

• Previously successful collaborations

• Balanced teams

• Clearly defined goals & roles

• Explicit statements of who does what by when

• Regular and open discussions

• Good communication

• Collaboration readiness

• Technology readiness for remote teamwork

• Technology readiness for collaboration

Page 31: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Guidelines

• Previously successful collaborations

• Balanced teams

• Clearly defined goals & roles

• Explicit statements of who does what by when

• Regular and open discussions

• Good communication

• Collaboration readiness

• Technology readiness for remote teamwork

• Technology readiness for collaboration

• Trained experienced leadership

• Adequate administrative resources and services

• Use of effective brainstorming strategies

Page 32: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

National Academies Report (2015):

Enhancing the Effectiveness of Team Science

Dimension Low High

Diversity Homogeneous Heterogeneous

Disciplinary Integration Unidisciplinary Transdisciplinary

Team or group size Small (2-10) Mega (1000s)

Goal alignment Aligned Divergent

Permeable boundaries Stable Fluid

Proximity Co-located Globally

distributed

Task interdependence Low High

Cooke & Hilton (Eds), Enhancing the Effectiveness of Team Science

http://www.nap.edu/catalog/19007/enhancing-the-effectiveness-of-team-science

Page 33: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Winning Strategy

• Powers of Two (End of the Lone Genius) (Shenk, 2014)

• Teams: Difficult to form, hugely effective

• Takes practice to gain skills

• Clear goals, clear roles

• Trust, communication, recognition

• WJU2007: teams 2.1 times the impact

• Large teams need administrative support

scienceofteamscience.org www.teamsciencetoolkit.cancer.gov

Page 34: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Winning Strategy

• Powers of Two (End of the Lone Genius) (Shenk, 2014)

• Teams: Difficult to form, hugely effective

• Takes practice to gain skills

• Clear goals, clear roles: Who Does What by When

• Trust, communication, recognition

• WJU2007: teams 2.1 times the impact

• Large teams need administrative support

scienceofteamscience.org www.teamsciencetoolkit.cancer.gov

Page 35: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Teams: Winning Strategy

• Powers of Two (End of the Lone Genius) (Shenk, 2014)

• Teams: Difficult to form, hugely effective

• Takes practice to gain skills

• Clear goals, clear roles: Who Does What by When

• Trust, communication, recognition

• WJU2007: teams 2.1 times the impact

• Large teams need administrative support

• FUN!

scienceofteamscience.org www.teamsciencetoolkit.cancer.gov

Page 36: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Research Project: 2 parents, 3 children

Practical

Solutions

Refined

Theories

Guidance to

Future Researchers

Research

Project

Applied

Problems

Basic

Theories

Page 37: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Solutions

Theories

Choose actionable

problems:civic, business

& global priorities

Apply observation,

intervention & controlled

experiments

Form teams with

diverse individuals

& organizations

Test ideas &

prototypes with

realistic interventions

Promote adoption

& assess impact

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 38: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Promote adoption

& assess impact

Guiding Lifecycle New

Context Principles Strategies Knowledge

Page 39: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Promote Adoption & Assess Impact

• Clear writing begets clear thinking

• Story-telling trajectories

• Promote adoption

• Send Five & Thrive

• Papers, websites, videos, tweets, blogs

• Assess impact

• Citations, downloads, tweets, blogposts

• Best Paper Awards, testimonials, usage reports

Page 40: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

• Ideas travel through networks and relationships

• Cultivate champions.

• Present, Present, Present!

• Join relevant committees

& insert your findings into decision making

• Don’t wait for publication. Disseminate early

Promoting Adoption: Becker Model

https://becker.wustl.edu/impact-assessment/strategies

Page 41: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Online Services

• Open Research: arXiv.org, PLOS, Open Science

• Community Building Sites:

• Academia: platform for academics to share research papers…

to accelerate the world's research (19M users)

• ResearchGate: connect researchers

share scientific output, knowledge & expertise

• ORCID, VIVO, FORCE11, …

• Research Paper Managers:

• Mendeley: The best free way to organize your research

• Zotero: free, easy-to-use tool to help you collect, organize,

cite & share your research sources

• CiteULike: free service to help you to store, organise & share

the scholarly papers you are reading

Page 42: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

Applied & Basic Combined

Achieving Breakthrough Collaborations

Ask Bigger Cuestions

Analysis Based on Creativity

Actively Build Connections

Aspire to Be like Colwell

Page 43: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Books: Teamwork

• Nancy Cooke & Margaret Hilton (Editors), Enhancing the

Effectiveness of Team Science, National Academies Press,

Washington, DC (2015).

http://www.nap.edu/catalog/19007/enhancing-the-effectiveness-of-team-science

• Walter Isaacson, The Innovators: How a Group of Hackers,

Geniuses, and Geeks Created the Digital Revolution, Simon &

Schuster, New York (2014).

• Steven Johnson, Where Good Ideas Come From: A Natural History

of Innovation, Riverhead Publishers (2010).

• Joshua Shenk, Powers of Two: Finding the Essence of Innovation in

Creative Pairs, Houghton Mifflin Harcourt (2014).

Page 44: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

Books: Writing

• Mark J. Kuchner, Marketing for Scientists: How to Shine in Tough

Times, Island Press (2011).

• Steven Pinker, The Sense of Style: The Thinking Person’s Guide to

Writing in the 21st Century, Viking (2014).

• Joshua Schimel, Writing Science: How to Write Papers That Get Cited

and Proposals That Get Funded, Oxford University Press (2011).

• Turabian, K. L., Booth, W. C., Colomb, G. G., Williams, J. M., and the

University of Chicago Press Staff, A Manual for Writers of Research

Papers, Theses, and Dissertations: Eighth Edition (2013).

Page 45: The New ABCs of Research - University of Maryland, College ... New ABCs of Researc… · The New ABCs of Research Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director ... Books:

The New ABCs of Research

New

Technologies

Immense

Problems

Raised

Ambitions

Solutions

Theories

Choose actionable

problems:civic, business

& global priorities

Apply observation,

intervention & controlled

experiments

Form teams with

diverse individuals

& organizations

Test prototypes with

realistic interventions

Promote adoption

& assess impact

Applied &

Basic

Combined

Science,

Engineering

& Design

Guiding Lifecycle New

Context Principles Strategies Knowledge