the new initiative michigan community college chief information officers january 2014

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The New Initiative Michigan Community College Chief Information Officers January 2014

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Page 1: The New Initiative Michigan Community College Chief Information Officers January 2014

The New Initiative

Michigan Community College Chief Information OfficersJanuary 2014

Page 2: The New Initiative Michigan Community College Chief Information Officers January 2014

MCCVLC - How it Works

A project which allows students from anywhere in Michigan to take any one of

the over 2100 courses from the on-line catalog; courses which may be offered by

one of the 26 “Provider” community colleges…

with the support of their “Home” college.

Page 3: The New Initiative Michigan Community College Chief Information Officers January 2014

https://vcampus.mccvlc.org/

Page 4: The New Initiative Michigan Community College Chief Information Officers January 2014
Page 5: The New Initiative Michigan Community College Chief Information Officers January 2014

What is Happening Now

Page 6: The New Initiative Michigan Community College Chief Information Officers January 2014
Page 7: The New Initiative Michigan Community College Chief Information Officers January 2014

The MCCVLC Next Generation Task Force:

The MCCVLC Next Generation Task Force Charge:• To determine the type and extent of currently provided

services of the MCCVLC.• To investigate the need for improvement in current

services and expansion of services.• To recommend the best methods for expanding and

improving services of the MCCVLC.• Define outcomes that provide substantive value for

students and member institutions.

Page 8: The New Initiative Michigan Community College Chief Information Officers January 2014

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Enrollment RequestsCompleted Enrollments

MCCVLC Enrollment HistorySummer 1999 – Winter 2012

Page 9: The New Initiative Michigan Community College Chief Information Officers January 2014

The MCCVLC Next Generation Task Force:

Assumptions revealed:• The current model is built for institutions and not for

students – the process is very fragmented in the students’ mind,

• Students view the MCCVLC as the last option to getting a course,

• There is increased competition in the market place,• Data shows an unmet need, • Institutions are not incentivized to grow their online

offerings, and• The name itself, Michigan Community College Virtual

Learning Collaborative, is obscure and students do not know what it means.

Page 10: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…MCCVLC Next Generation Task Force Outcomes

• Quality – Student focused• Collaboration – Resource maximization

strategy• Market Share – Shift from courses to

credentials of value and address the unmet/untapped potential

Page 11: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…New name – Michigan Colleges Online

• Micollegesonline.org• Michigancollegesonline.org• Michigancollegesonline.com

Funding for the Initiative:• $1.1 million from State budget• $100,000 from MCCA Reserves

Page 12: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…Governance• MCCA Board of Directors• MCO Advisory Board• MCO Operating Committee• Stakeholder Groups• Chief Academic Officers• Distance Learning Administrators• Business Officers• Student Services Administrators• Registrars/Enrollment Administrators• Librarians• Financial Aid Administrators• Chief Information Officers & IT ARB

Page 13: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…MCO Pilot Project Outcomes• Course Aggregator (MCO Course Extraction and Integration Tool) • Improved Infrastructure • Improved Analytics • Digital Credential Pathway Tool• Course/Object Repository• Collaborative Help Desk • Collaborative Early Alert System• Improved Financial Aid Process • Marketing • Improve ROI for Institutions• Human Resource Requirements• Certified Online Courses & Faculty• Rebranding • Improved Horizontal & Vertical Articulation • Professional Development

Page 14: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Course Aggregator – Software that will identify equivalent course sections that meet the requirements for multiple colleges and curricula, enable students to view real time course availability. The tool will integrate with the colleges’ registration system for course availability.Improved Registration Infrastructure – New robust registration system, that allows for automatic enrollments into desired courses through the MCO website.

Page 15: The New Initiative Michigan Community College Chief Information Officers January 2014

Course Aggregator • Review Legacy Interfaces• Real-Time Integration Widget• College Managed Course Inventory Control• Manages what “online courses” are shared with other colleges in

Michigan• Manages what MCO courses students can selected within the

registration process of their college SiS system• Online Course Request • Analytics • Selector Analytics Data Collector

• Trend Student Activity • Dashboard

Page 16: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Course & Program Analytics – Data warehouse that supports analytics to inform college strategic planning. Potential data reports could include course searches, enrollment requests/completions, top courses enrolled, closed courses and website analytics.

Page 17: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Digital Credential Pathway Tool - A career planning tool that enables a student to develop a personalized map for an academic path, skills path and experience path.

A system that answers “What’s Next” within the following contexts: Selecting a Career (program / major) Enroll in classes (Starting a Term) Complete classwork Starting the Next Term

Page 18: The New Initiative Michigan Community College Chief Information Officers January 2014

Student Pathway to Credential View

Demo Link: http://mcopoc.elasticbeanstalk.com/stupathways

Page 19: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Collaborative Early Alert System – A student relationship management system that supports the student engagement lifecycle. Develop a faculty dashboard that provides analytics and alerting tools to help shape student behavior.

Page 20: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Course & Object Repository – A Michigan-based learning object repository that supports instructional design processes through the discovery and integration of open-source content. Supports content scaffolding, peer discovery and collaboration and workspace sharing.

Page 21: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Collaborative Help Desk – A help desk that supports student inquiries by utilizing a shared service model.

Clarify core instructional supports needs. Is the adoption of Technology in HE shifting the support model?

Determine options for a service model Costing Saving within an aggregated model Helpdesk Ticketing System Proxy Password reset solution Common support repository for core systems Metrics

Page 22: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Improved Financial Aid Process – Upgrade the financial aid tool and process to allow for quicker enrollments of students with financial aid. Clarify core supports needs.

Establish critical information needs Develop common rules/standards Design functional support

Determine options for an integration tool.

Page 23: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…• Marketing – Develop specific marketing strategies for new

student populations including, veterans, dual-enrollment, non-credit opportunities as well as international students.

Clarify core support needs for college marketing specific to new populations. Website Print

Determine collaborative options for a service model Dual-enrollment Veterans Non-Credit opportunities International students

Page 24: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…• Improve ROI for Institutions – Refine the business model to

remove barriers to collaboration and identify intrinsic and extrinsic rewards at every level.

• Human Resource Requirements - Examine personnel needs and restructure staffing for the Initiative with an eye to meeting the commitments.

• Certified Online Courses & Faculty – Commitment to a revisited MCO Course Rubric and Certification for all offerings through the MCO.

Page 25: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…• Rebranding – Formally approve the name of the organization as

“Michigan Colleges Online”. As desired, each member of the organization could co-brand themselves College Name Online (i.e. Schoolcraft Online).

• Improved Horizontal & Vertical Articulation – Establish agreements that simplify the transferring of credits/courses between community colleges and with universities.

• Professional Development – Establish a Professional Development Management Team to create events, including campus-based and regional workshops, conferences, webcasts and learning objects to support faculty and staff development as needed across the state.

Page 26: The New Initiative Michigan Community College Chief Information Officers January 2014

Next Steps…• Stakeholder Input• Architectural Review Board• Request for Proposals• Development• Beta Test Sites• Roll out

Page 27: The New Initiative Michigan Community College Chief Information Officers January 2014

On the horizon…

Stakeholder Input

Perform vendor

/solution review and

select.

Evaluate vendors / solutions against criteria

Determine evaluation

criteria

Translate into

functional requirements

Determine business

requirements

Page 28: The New Initiative Michigan Community College Chief Information Officers January 2014

Stakeholder Input