the new r's for engaging millennial learners
TRANSCRIPT
![Page 1: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/1.jpg)
The New “R”s For Engaging Millennial Learners
![Page 2: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/2.jpg)
Chat + Q&AThere will be a question
and answer period after the event.
RecordingThis recording will be
made available after the event.
PollingTell us what you think,
go ahead, don’t hesitate!
Housekeeping
Join The Conversation!
TwitterFollow: @AxonifyTweet: #MillennialLearning
![Page 3: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/3.jpg)
Dr. Christy [email protected]
![Page 4: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/4.jpg)
Please engage me!
![Page 5: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/5.jpg)
Engaging & Motivating Millennials
Traveling To Share Research.
![Page 6: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/6.jpg)
How do you really feel about corporate learning?
![Page 7: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/7.jpg)
2 to 5 Years, In The Swing Of Things
1st Year NewbieA
B
C6 to 10 Years, Seasoned
Poll #1 : How Many Years In The Biz?
C
11 to 15 Years, With Scars To Prove ItD
16+ Years, Many MoonsE
![Page 8: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/8.jpg)
Agree
Strongly AgreeA
B
CNeutral
Poll #2 : New employees/trainees have changed.
C
DisagreeD
Strongly DisagreeE
![Page 9: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/9.jpg)
In The Chat Window
List Your Top 3 Challenges or Concerns Related to Training Millennials
![Page 10: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/10.jpg)
![Page 11: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/11.jpg)
Baby Boomer [1943 – 1969] Ages 53 to 70
Silent [1925 – 1942] Ages 71 to 87A
B
CGeneration X [1961 – 1981] Ages 32 to 52
Poll #3 : What Generation Are You?
C
Millennial (Nexter, Gen Y, Echoboom) [1982 – 2002] Ages 11 to 31D
![Page 12: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/12.jpg)
Culture Clash: Boomer Employers & Millennial Employees
![Page 13: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/13.jpg)
Generational Differences
Boomers
VietnamCivil RightsCold War
EqualityChange
LatchkeyTelevision
Recessions
EducationExperience
HelicopterParents
Technology
TeamworkReinforcement
Gen X Gen Y
AmbitiousWorkaholic
FlexibleIndividualist
EntitledConfident
Letterhead Email Text
Annual Current Instant
Adapting Adept Select Savvy
Influences
Values
Traits
Comms
Timing
Tech
![Page 14: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/14.jpg)
Words To Live By
![Page 15: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/15.jpg)
Words To Live By
“Mom, if you help me clean up my toys, I’ll give you a sticker.”
![Page 16: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/16.jpg)
![Page 17: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/17.jpg)
![Page 18: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/18.jpg)
Just because we are transmitting information does not mean it is being received!
![Page 19: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/19.jpg)
“I failed a quiz because I didn’t realize he was teaching – I thought he was just talking.”
![Page 20: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/20.jpg)
Learners Are
ReadHear - Lecture
Images & Audio-VisualView a Demonstration
Participate in DiscussionHands-On Experience / Application
Design / Create / Present / Teach
Passive
Active
Source: Sousa (2011) How the Brain Learns
Research Based Methods
![Page 21: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/21.jpg)
![Page 22: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/22.jpg)
“If I only had one hour to liveI would spend it
with my professor…
![Page 23: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/23.jpg)
“If I only had one hour to liveI would spend it
with my professor…because he can make an hour seem like a
lifetime”
![Page 24: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/24.jpg)
The Brain is a Novelty SeekerUse varied training activities that actively involve learners.
Source: Sousa (2011) How the Brain Learns & Svinicki (2004) Learning & Motivation
![Page 25: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/25.jpg)
Stop For ProcessingSource: Bruff, D. (2009) Teaching with Classroom Response Systems
![Page 26: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/26.jpg)
Agree
Strongly AgreeA
B
CNeutral
Poll #4 : My workplace training is highly varied and interactive.
C
DisagreeD
Strongly DisagreeE
![Page 27: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/27.jpg)
Source: Sousa (2011) How the Brain Learns
Listening + Writing = Switch Tasking“The brain cannot carry out two cognitive processes simultaneously…
![Page 28: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/28.jpg)
Source: Sousa (2011) How the Brain Learns
Listening + Writing = Switch Tasking“The brain cannot carry out two cognitive processes simultaneously…what we refer to as multi-tasking is actually switch-tasking”
![Page 29: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/29.jpg)
E L E V T O R
VListening + Writing = Switch Tasking
Visual Input Taking Notes
Source: Sousa (2011) How the Brain Learns
Dual CodingInformation Processing
Verbal Input
![Page 30: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/30.jpg)
Vivid Images With Minimal
Text
![Page 31: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/31.jpg)
3 DAYS
3 DAYS
10% Retention
65% Retention
![Page 32: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/32.jpg)
“She acted like she knew more
than us.”
![Page 33: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/33.jpg)
“This learning experience was very easy.
I didn’t know what he was talking about
most of the time, but I still made an A.”
![Page 34: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/34.jpg)
Relevance
![Page 35: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/35.jpg)
Relevance
![Page 36: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/36.jpg)
![Page 37: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/37.jpg)
Source: Duarte, N. (2010) Resonate
![Page 38: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/38.jpg)
Trainee Mentor
Source: Duarte, N. (2010) Resonate
![Page 39: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/39.jpg)
Source: Duarte, N. (2010) Resonate
TraineeHero
Prevails Trainer Mentor
Encourages
Obstacles
The Call
Guide Trainees on a Hero’s Journey
![Page 40: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/40.jpg)
Contrast the what is with how it could be.
Source: Duarte, N. (2010) Resonate
Create Relevance With A Call To Action
![Page 41: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/41.jpg)
What is What is What is
Whatcould be
Whatcould be
![Page 42: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/42.jpg)
“She wants us to no
how to spell.”
![Page 43: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/43.jpg)
![Page 44: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/44.jpg)
RELAXED Learning Environments
Decline In Social Rules and Formality
![Page 45: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/45.jpg)
FLEXIBLE
Relaxed =Non-
Authoritarian
![Page 46: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/46.jpg)
Knowledgeable
ApproachableA
B
CFlexible / Not Rigid
Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5?
C
Nice / Caring / Friendly / HelpfulD
Alert To Whether Trainees UnderstandE
![Page 47: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/47.jpg)
Knowledgeable
ApproachableA
B
CFlexible / Not Rigid
Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5?
C
Nice / Caring / Friendly / HelpfulD
Alert To Whether Trainees UnderstandE
![Page 48: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/48.jpg)
Raised Central to their Parents Lives
Most Relational Generation
thus farExpect Us to Care
& Connect with Them
![Page 49: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/49.jpg)
Millennial learner comments suggest we have a rapport problem.
“Not only is the book a better teacher…
![Page 50: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/50.jpg)
Millennial learner comments suggest we have a rapport problem.
“Not only is the book a better teacher…it also has a better
personality!”
![Page 51: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/51.jpg)
5
Displays a sense of humor and is entertaining.
Millennials’ Ideal Educator/Trainer Countdown
![Page 52: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/52.jpg)
4
Energetic, Enthusiastic and Positive.
Millennials’ Ideal Educator/Trainer Countdown
![Page 53: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/53.jpg)
3
Open Minded and FlexibleNot Rigid
Millennials’ Ideal Educator/Trainer Countdown
![Page 54: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/54.jpg)
2
Alert As To WhetherLearners Understand
Millennials’ Ideal Educator/Trainer Countdown
![Page 55: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/55.jpg)
1
Nice, Friendly, Caring, Helpful and Approachable
Millennials’ Ideal Educator/Trainer Countdown
![Page 56: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/56.jpg)
Develop Positive Rapport.Every interaction we have with a learner / trainee will typically produce distance
or produce closeness.There Is Little Neutrality
![Page 57: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/57.jpg)
RELAXED Learning Environments
Greatest challenge is not assisting them in achieving outcomes, It’s getting them to WANT TO.
![Page 58: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/58.jpg)
RELAXED Learning Environments
Education is not the filling of a pail; it is the lighting of a fire.
– W.B. Yeats
![Page 59: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/59.jpg)
“So glad to be back in one of your classes. I
forgot how great the energy in
your class makes me feel.”
Create A Positive Emotional Experience With Your Training Sessions
![Page 60: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/60.jpg)
Ask Yourself…
Are my best training days ahead of me, or behind me?
![Page 61: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/61.jpg)
Summary of The New “R”s:
Research Based MethodsRelevanceRelaxedRapport
![Page 62: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/62.jpg)
Case Study
How Does Pep Boys Engage Learners?
![Page 63: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/63.jpg)
Issues
![Page 64: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/64.jpg)
Incidents increasing
Issues
• Shrink rate• Safety incidents
![Page 65: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/65.jpg)
No retentionIncidents increasing
Issues
• Shrink rate• Safety incidents
• Knowledge gaps• No operational transfer
![Page 66: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/66.jpg)
Solution
![Page 67: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/67.jpg)
Research-based
Solution
• Bite-sized• Spaced-repetition
![Page 68: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/68.jpg)
RelevanceResearch-based
Solution
• Bite-sized• Spaced-repetition
• Personalized• Adaptive
![Page 69: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/69.jpg)
Results
Loss PreventionAn increase in calls to theIntegrity Pays hot line of up to
60%
Safety Incidents & ClaimsDespite growing headcount a reduced claim count of
45%
ShrinkInventory shrink reducedby over
55%
![Page 70: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/70.jpg)
Results
Loss PreventionAn increase in calls to theIntegrity Pays hot line of up to
60%
Safety Incidents & ClaimsDespite growing headcount a reduced claim count of
45%
ShrinkInventory shrink reducedby over
55%
Over 19,000 Pep Boys Employees Engaged Daily
![Page 71: The New R's For Engaging Millennial Learners](https://reader036.vdocuments.net/reader036/viewer/2022062503/58ee178d1a28ab301a8b4577/html5/thumbnails/71.jpg)
Questions & [email protected] | axonify.com/blog