the next generation analytics -...
TRANSCRIPT
Johnny Beyrouthy Head of Business Analytics – MDS ap Tech
www.mdsaptech.com
THE NEXT GENERATION ANALYTICS
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3
Eastern Europe
Middle East
Africa
Over 45 years of Experience in IT
Over 4500 Employees in 30 countries across 3 continents
Over 120 companies unified under the group
Over 100 top resellers awards from global IT Leaders
Leading Innovation & Customer satisfaction since 1967
A 3 billion USD Leader offering stability & high Integrity in
Technology & Solutions
MDSap Tech Overview
a MIDIS Group Company
Over 21 Years of in depth experiences helping customers Manage, Integrate, Analyze and Mobilize Business
Mission critical Data across the enterprise; Exceptional track record providing Turnkey IT Solutions across
Middle East & Europe.
A Unique Partnership with SAP; Implementing Excellence; Optimizing Application Management
Strategic long term partnerships with our customers; Focusing on Customer Satisfaction and Technology
Innovation
Help customers better use their data assets to improve business performance and make smarter decisions
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5
MDSap Tech
Corporate Background 1993 – Setup first Sybase Products Middle East (SPME) in UAE
1997 – SPME extended to 6 more countries in M.E.
1998 – SPTR, Extension to Turkey (Istanbul and Ankara)
2002 – SPCE, Expanding into CE (SK, HU, SR, HR, SI), then AT, CZ & PL
2010 – MDSap setup, Expanded our Portfolio to cover the Entire SAP Business Analytics portfolio
2013 – Derga Middle East Setup, Expanded our Portfolio to cover the Entire ERP, CRM, HCM, SCM
portfolio
100+ Business & Technical Consultants focusing on SAP Software Implementation and Support
400+ Customers covered by Support and Services in over 12 countries
Network of 25+ Partners, ISVs and OEMs in CE, TK and ME
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6
Data
Management
Data Integration
Business
Analytics
Business
Intelligence
Enterprise
Architecture
Tools & Mobility
• OLTP & Real Time
Database
• High Performance
Analytic database
• Data Archiving
• Data Replication
• Data Connectivity
• Security &
Auditing
• Disaster Recovery
• Big Data
• Change Data
Capturing
• Heterogeneous
Data Replication
• Data Integration &
Transformation
• Data Distribution
• Complex Event
Processing
• Data Streaming
• Data Quality
Management
• Business &
Analytical
Reporting
• Executive
Dashboards
• Predictive Analysis
• Data Discovery &
Visualization
• Enterprise
Performance
Management
• GRC
• Data Modelling
• Data Cleansing &
Quality
• Enterprise Data
Warehousing
• Metadata
Management
• Enterprise
Information
Management
• Data Modeling
• Business process
• Zachman
framework
• TOGAF
methodology
• Mobile Device
Management
• Device Security
• Development &
Deployment
platform
• Mobile Database
• Mobile
Applications
• 4GL Development
tool
MDSap Tech
Practices Overview
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7
Enterprise Information Management & Real-Time Data Movement
Transactional
Data
Management
In-Memory
Data
Management
Analytics
EDW Data
Management
Mobile
Device
Management
Co
mm
on
Desig
n &
Data
Mo
dellin
g
So
luti
on
s C
om
mo
n
Lan
dscap
e
En
viro
nm
en
t
Open APIs and Protocols
Enterprise Data Warehouse - Real Time Data Platform
Database Monitoring Solutions
Intelligence Business (BI) /
Performance Management
(EPM)
Mobile Platform &
Applications
Industry Specific Advisory
& Solutions
MDSap Tech
Practices Overview
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8
Strategy Management Planning, Budgeting,
and Forecasting
Profitability and Cost Management
Financial Consolidation
Enterprise Performance Management
Enterprise Data Warehousing
Data Mart Solutions High-performance Analytic Solutions
Data Warehousing
Reporting and Analysis
Dashboards and Visualization
Data Exploration Mobile
Business Intelligence
Enterprise GRC Access Risk Management
Global Trade Services Continuous Transaction Monitoring
Governance, Risk, and Compliance
Data Integration & Quality
Master Data Management
Event Processing
Information Governance
Enterprise Information Management
LOB Applications
By LoB Service, Sales, Marketing,
Procurement, Supply Chain
Finance, IT, HR, and more…
By Industry Financial Services, Telco,
Public Sector, Manufacturing
CPG, Retail and more…
MDSap Tech
Business Analytics Plays
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9
Our Unique offering - Pre-Built Analytics as RDS
• Banking Analytics, Financial Analytics, Profitability & Cost Analysis, Risk
Calculation & reporting and Islamic Banking Analysis, Insurance Analytics,
& Real time logistics & analysis. (Ports Activity Analysis)
• End to End Automated Regulatory Reporting Applications (FATCA, Central
Bank Reports, Quarterly & yearly Financial Disclosures, Investors
Relations, Publications, & XBRL Reporting and Sustainability reporting…
• Pre-built Analytics on top of Major ERPs in the Market; Oracle EBS,
PeopleSoft, JDE, & SAP
• EPM RDS for Budgeting, Planning & Forecasting, Financial Management
and Consolidation; Corporate Strategy Management & GRC
• ERP, CRM, SCM, HCM RDS for FSI, Retail / whole Sale, Utilities, logistics,
Healthcare, Manufacturing, Public Sector, and many more etc …
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10
Our Unique Pre-Built Banking Analytics
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11
Our Unique Pre-Built Analytics
» TRANSFORM » RENAME
» CUSTOMIZATION
» RENUMBER
Other Data
Sources
JD Edwards
PeopleSoft
E-Business
Sales Order Receipt
Invoice GL Transaction
Voucher
Work Order
Item Purchase Order Customer
Supplier Shipment
» TRANSLATE
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12
Fastest Time to Value
ERP Upgrade Protection Lowest Risk
Fixed Price
Days/ Weeks
Time To Value:
Define & Create Content
Training/Rollout
Real-Time Continuous Updates
Multi Source
Our Unique offering - Pre-Built Analytics as RDS
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13
Our Unique Pre-Built ERP Analytics
JD Edwards
GL\ Job Cost
AP
AR
Fixed Assets\ Asset
Lifecycle Management
Equipment Management
Sales Order
Inventory
Purchasing
Work Order
Manufacturing
Human Resources
Payroll
Property Management
Home Builder
Expense Management
Service Billing
Warehouse Management
Transportation Logistics
PeopleSoft
General Ledger
Human Resources
Accts Receivable
Accts Payable
Asset Management
Projects
Oracle EBS
GL
AP
AR
Inventory
Purchasing
Sales Order
Human Resources
Projects
Fixed Assets
Extracts and organizes all the transactional data, not just summary data
Continuously synchronizes the data with its sources
Minimal impact on the performance of source IT systems
Integrates data from multiple sources into a unified data model
Extensive portfolio of reports and dashboards and other output
Base install completed in as little as 10 days per subject area
Industry’s only fixed-fee implementation success guarantee
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14
Arab Bank Group
SIMAH (Saudi Credit Bureau)
UAE Central Bank
Abu Dhabi Islamic Bank
Kuwait Finance House
Boubyan Bank
ADCB
Habib Bank AG Zurich
Qatar Islamic Bank
Arab Banking Corp. Bahrain
Saudi Fransi Bank
Saudi British Bank
Al Rajhi Bank
SAMBA Financial Group
Commercial Bank of Dubai
UAE Exchange Centre LLC
SAMA
National Bank of Abu Dhabi
Emirates NBD
Gulf International Bank
Abu Dhabi Investment Authority
Abu Dhabi Investment Company
Bank Bahrain & Kuwait
Our Customers in the Middle East - Financial Services
And many more…
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15
Telco
• Etisalat, Wataniya, Du, Mobily, Batelco
•Saudi Telecom Company
Oil and Gas
•ARAMCO,
• ADNOC
• ADCO
• ADNOC FOD
•KGOC – Chevron
Other Verticals
King Fahad Medical City
• New Medical Center
• UAE Air force Air defense
• Pepsi Co.
• Kuwait Ministry of Education
• State Audit Bureau of Kuwait
• GAC, EIDA
• Abu Dhabi Municipality
• Abu Dhabi Police
• Ministry of Finance,
• Road and Transport Authority
• United Arab Shipping Co.
•Al Babtain Group
And many more…
Our Selected Customers in the Middle East
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16
Our Unique Pre-Built EPM Analytics
“The cost of sensors &
communications comes down
as storage capability &
processing speed increase,
Enormous data is being
collected & stored but remain
unused or underused.
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19
Digitally Connected
79% of customers spend at least 50% of
total shopping time researching
products online
Socially Networked
53% of customers abandoned an in-store
purchase due to negative online
sentiment.
Better Informed
59% of customers are willing to try a
new brand to get better customer
service.
2.4 BILLION brand-related conversions happen online everyday.
SOURCE – KELLER FAY GROUP
In Asia Pacific, 59% of consumers comment about brands online.
EVERY MINUTE OF EVERYDAY
Email messages
204,167,667
Google queries
2,000,000 Facebook shares
684,478 Consumers spend
$272,070
Apple app download
47,000 Facebook likes
34,722
57% of the buying
process is completed before a first interaction with sales.
SOURCE – CUSTOMER EXECUTIVE BOARD
“The Volume, Variety &
Velocity of data that are
collected & stored by the
second are in fact so HUGE”.
Calling it simply Big Data
seems somehow inadequate.
Big Data
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22
BIG DATA ACCELERATED DRAMATICALLY THE OBSOLESCENCE OF
IT LANDSCAPE
CRM data
GP
S
Demand
Spee
d
Velocity
Transactions
Op
po
rtu
nitie
s
Serv
ice c
alls
Customer
Sales orders
Inventory
E-m
ails
Tw
eets
Planning
M2M Mobile
Insta
nt m
essa
ge
s
Volume
Variety Velocity
Value
Veracity
COMPLEX
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24
TECHNOLOGY IS RE-SHAPING THE WORLD
Cloud Internet of Things Big Data Mobile
25 © 2013 SAP AG or an SAP affiliate company. All rights reserved.
Responsiveness • Proactive problem identification
and resolution
• Rapid delivery and execution
• Immediate response to customer needs
Convenience • Making my life easier
• Simple and fast interactions
• Any time, any place, any device
© 2013 SAP AG. All rights reserved.
Customer Expectations Continue to Rise
Reliability • Consistent experiences across
channels
• Exceptional customer service
• Accurate, on time delivery
• Personalized offers
• Tailored products and services
• Helpful information
• … based on individual needs
Relevance
3
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26
Companies Need to Rethink Customer
Experience
73% of organizations lack a 360 degree view
of their customer are unable to provide
a consistent experience across
products and channels. Source: SAP Performance Benchmarking
Customer Engagement With Real-time Insight is the New Business Imperative
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28
Gartner’s Predictions
Source: Gartner’s Predicts 2014 – Nov 2013
Major changes are imminent to the world of BI and analytics
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 34
Next Generation Analytics
Database Distributed or
Hybrid Database
In-Memory
Database
Streaming Data
Faster Speed, Faster Insights
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 35
Prepare
Automate
Manage
Acquire
Enterprise BI
Dashboards / Reports /
Share / Align
Predictive Intelligence
Predictive Alerts /
Embedded Intelligence
Agile Visualization &
Data Discovery / Advance
Analytics
Structured
Relational / Excel / MDX
In Motion
Streaming / MSG
Multi Structured
Content / No SQL
The Most Complete Business Analytics Platform
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 36
Data at Rest
Traditional Vs Next Generation Analytics
Database Distributed or
Hybrid Database
In-Memory
Database
Streaming Data
Query
Continuous
Query
Big Data
Social
Agile
Visualization Advanced
Analytics
Enterprise
Business Intelligence
Cloud Any
Device
Trust
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 37
Direct
real-time and
CEP
connectors
At the VELOCITY of Business
Access all
structured and
unstructured
data sources H
EA
T
MA
PS
C
HA
RT
S
TR
EE
MA
PS
Active MQ
Qpid
KDB+Tick
SAP Sybase CEP
Streambase
OSIsoft
Amazon Kinesis
IBM Streams
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 38
Modeled and
transformed
for analysis
Greatest data VARIETY
Structured, Relational and OLAP Sources
Hadoop and Emerging Sources
Semi-Structured Sources
38
Reports & Text
HTML XBRL EDI Streams ECM Documents Print Spools …
PDFs
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 39
Next Generation Analytics
Monitor,
Diagnose & Control
• Continuous queries
• Alerts when data
goes out of pre-
defined ranges
• Diagnose & Control
Manage &
Analyze
• Combine/enrich
streaming with intra-
day and historic data
for deeper
understanding
Take Action
& Optimize
• Users can initiate actions
that pass instructions and
parameters to other
applications
• Optimize
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 40
Return on Real-Time Analytics
Growth in New Pipeline
Increase in Cash Generated
Greater Operational Cost Reduction
Organizations utilizing real-time Analytics, and Data Discovery &
Visualization solutions have outpaced all others in several key metrics
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 41
The MDSAP & SAP Differentiator
41
MDSap with the best of breed SAP Business Analytics Platform
provides a complete agile Visualization & Analytics Solutions that
optimizes Any Data Variety, regardless of its structure, at Real-
Time Velocity, to deliver next generation analytics
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 42
Structured Unstructured
Hig
h
Lo
w
DATA VARIETY
DA
TA
VO
LU
ME
42
Traditional BI & Analytics
Next Generation Analytics
A complete Real-time
Business Analytics &
Visualization Platform
Coupled with a
superior consulting,
Implementation &
Support Services
team that forward-
thinking organizations
require.
The MDSAP & SAP Differentiator
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 45
Recommendations for IT
• Audit your unused data, find unutilized Dark Data / OT
• Map new data Sources to Business Opportunities
• Identify a High Value outcome Scenarios as a Pilot
Projects
• Align & Partner with LOB counterparts / leadership to
understand desired future state Business outcomes
• Develop Analytics use cases to deliver the necessary
intelligence to support this transformation
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 47
SAP HANA
platform (DRAM)
An innovative data
management and
application approach for
transactions, analytics and
custom development using
an in-memory platform
One in-memory atomic copy of data for
Transactions + Analysis
Eliminate unnecessary complexity and latency
Less hardware to manage
Accelerate through innovation and simplification
Re-think & Simplify with the SAP HANA platform Eliminate redundant data copies, materialization, models and wasted application code
Transact
ETL
Analyze
ETL
Accelerate
Cache
3 copies of data in different data models
Inherent data latency
Poor innovation leading to wastage
Separated Transactions + Analysis
+ Acceleration processes
“In-memory computing will have
a long-term, disruptive impact
by radically reducing overall
total cost of ownership – lower
power, cooling, floor space,
resources and fewer servers.”
Push down of
calculation to
database VS
Analyze & Answer any question in real-time
Analyze &
Transact in
Real-time
Tra
ditio
nal
Data
bases &
Solu
tions
SAP Real-time Hana
platform
Transact
Analyze OLAP
OLTP
The Power of SAP Real-time Data Platform
SAP
HANA
SAP
IQ
Real-time
Business
Results
from Big
Data
SAP: Real-time, with real results
One size does not fit all
Performance Data Volume
• Data is read and/or written frequently
• In memory
• No restrictions, all features available
• Infrequent access
• On disk, no need to keep in memory all the time
• No restrictions, all features available
• Sporadic access
• Not stored in HANA DB; stored in Near-line Storage
• Restricted to NLS capabilities
Providing lower TCO by optimized data volume management
Hot
Level 3
Warm
Level 2
Cold
Level 1
SAP
HANA
SAP
IQ
Real-time
Business
Results
from Big
Data
Computing Platform Data Lake
ANALYTICS + DATA SCIENCE
Social Contact
Intelligence (CEI)Demand Signal
ManagementFraud
Management
Account
Intelligence (CEI)
Manufacturing
(Operational Intelligence) Manufacturing
(Responsive
Manufacturing)
Audience Discovery
Sentiment Intelligence Customer Value
Intelligence (CEI)
The Most Comprehensive Big Data Solution Portfolio
In-
Memory
OMNICHANNEL
PLATFORM IoT PLATFORM
54 © 2013 SAP AG or an SAP affiliate company. All rights reserved.
QUESTIONS &
THANK YOU!
Johnny Beyrouthy Head of Business Analytics – MDS ap Tech
www.mdsaptech.com