the next generation roi: automated workflow & supply chain management damian scattergood

The Next Generation ROI: Automated Workflow & Supply Chain Management

Damian Scattergood

STAR Collaborative Enterprise Solutions

Design Considerations

• It’s about Supply Chain Management

• Its about money – What you pay for.

• Use Technology to control the spend (Cost Waste)

• Automation is the key

• Bottom Line – ‘More Translation Less Cost’

• Faster TTM, Better Quality – Controlled Cost


Localisation Supply Chain

Agency PM Translator

Content Producer

Translation Company(MLV/SLV)

Translator(s)

Where is your money spent?


Industry Cost Analysis• Total Localisation expenditure Internal Cost vs’ External Cost

• Software Publishers• 60/40 Split

• Localization Vendors• 30/70 Split

60 40

30 70

Industry Focuses on only 12% Spend

Source: Key Performance Solutions Study 2002

Top 20 MNC’s Software PublishersEuro 481 Million spendEuro 289 Million internal spend.


Where cost is incurred…

• Project Management

• Handoffs (Transfers, Checking)

• Quality (Testing, Bug fixing)

• Time

• Toyota Seven Wastes Defects, Transportation, Inventory, Overproduction, Waiting Times, Processing, Motion

“If it doesn’t add value its waste” – Henry Ford

• Touch points


Touch points

PM ENG

Content Producer

ENG QA

Vendor

Trans

Translator

Localisation Cycle Localisation Cycle Localisation Cycle

FTP FTP

How many times is a single file opened (Touched) in your process?


Touch points

• If someone touches it - there is a cost - To you.

• The next generation solutions…• Automate the process to remove touch points


Next Generation Workflow Solutions

• Key Focus• Automated Localization Supply Chain Management

• Brings• Cost Management across the chain.

• How does it work?• Automates “Across the Supply Chain”• Automates the localisation tasks.


Automated Supply Chain

Agency Dispatcher

PM Centre

Supplier Console

Content Producer

Translation Company(MLV/SLV)

Translator


Automated

Interface Tools


Automated Supply Chain Process

Agency Dispatcher

PM Centre

Supplier Console


Automated

Interface Tools

LeveragingQuotes

PM

CostingQuotes

TMTranskits

LeveragingTM

ManagementFile

Management

Automated Process

Tools

STAR-Transit, Alchemy Catalyst etc….


Different Supply Chain Models

producer

Translationcompany

Translators

MLV Approach

producer

Translationcompanies

Translators

SLV Approach


Benefits“More Translation Less Cost”

• Reduced Project Management Costs• Reduced Engineering Cost• Consistent Quality• Improved throughput

Tackle all the Costs

60 4030 70

“A dollar saved is a dollar to the bottom line” Ariba


ROI

Significant cost savings:• A large number of files (or continuous flow of small

documents)

• Translation into multiple language

• Multi-task jobs (translation, controlling, DTP, terminology, etc.)

• Better Quality

• Reduced Testing Time

• Faster Time to Market


Imagine…

• Improved TTM & throughput• 28 Million words in 24 hours

• Improved Quality• Testing hours reduced by 73%

• Reduced Cost• 45% reduction on internal costs

• These are all real cases using Automation.

Source: Key Performance Solutions Study 2002


Contact:

Star Technology Solutions Ltd.,

Docklands Innovation Park,

128-130 East Wall Road,

Dublin 3

Phone: +353-1-2401306

Fax : +353-1-2401310

http://www.star-ts.com

[email protected]

the next generation roi: automated workflow & supply chain management damian scattergood

Documents

supply chain managementits

supply chainautomates

cost wasteautomation

translation agency manager

job files

star proactive process

star technology solutions

project manager