The NHS Safety Thermometer10 Steps to Success Series!

Step 7

Training Staff

The NHS Safety ThermometerOrganising Data Collection

The data are wrong – “the definitions aren’t right”

Burden – “We already collect this data”

Prevalence – “we want to look an incidence”

Sample – “it’s not representative of the whole organisation and all harm as it is only on one day”

Community – “is this relevant to us?”

Key Message: This is measurement for improvement

What challenges should you expect?

The NHS Safety Thermometermeasuring ‘harmfreecare’ at the point of care

Measures patients that are ‘harm free’ at the point of care in a systematic way

Asks questions about four key outcomes:

Pressure ulcers Falls Urinary infection VTE

Integrates measurement into daily routines

Supports improvements in patient care and patient experience

Prompts immediate actions by healthcare staff

Allows us to measure in any setting where care is being delivered

Measures HarmFreeCare

A call to action for frontline healthcare professionals Salford Royal NHS Foundation Trust are one of 170 organisations that are currently using the NHS Safety Thermometer once per

month to rapidly review the proportion of patients free from harmwww.harmfreecare.org

What support is available?

Engage Staff with Data

Regional Support

Total fallsAll

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11

Pressure ulcers

0%

1%

1%

2%

2%

3%

3%

4%

4%

5%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11

Falls

0%

5%

10%

15%

20%

25%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11

Catheters

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11

VTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11Harm free care

Total number of patients surveyed to date:

26,861Safety Thermometer Results Dashboard- National level

All Total falls

Patients with a new VTE

0%

1%

1%

2%

2%

3%

3%

4%

4%

5%

Sep-10

Oct-10

Nov-10

Dec-10

Jan-11

Feb-11

Mar-11

Apr-11

May-11

Jun-11

Speak to your Quality Observatory and SHA Safety Thermometer leads to see

what support they can offer

Step by step guide to using the Safety Thermometer

http://www.ic.nhs.uk/services/nhs-safety-thermometer

NHS Information Centre

Follow this link for information, the submissions timetable and user guidance

E-learning: www.harmfreecare.org