the official corporate newsletter of pr gaz haus...

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OCTOBER 2007 1 Aiming at leadership position in the local liquefied petroleum gas (LPG) industry, PR Gaz Haus held its major corporate event for the year last May 7 at the Discovery Suites in Ortigas Center, Pasig. Dubbed Trailblaze ’07, the event featured the unveiling of the PR Gaz Haus corporate communications and marketing tools: the corporate newsletter PR Gazette; the improved corporate website, the 3rd generation Suki ni Gazman Suki Card, a customer loyalty program that utilizes mobile swipe-card technology; and the corporate video entitled The Trailblazer. The event also featured the awarding of the Franchise of the Month citation to PR Gaz Haus from the publication FRANCHISE Today, and the ceremonial signing of the franchise credit facility agreement between PR Gaz Haus and Plantersbank, the country’s largest development bank. Attending the event were representatives from the top players in the LPG industry, banking and the franchising sectors. PR Gaz Haus franchisees also graced the affair. Atty. Mike Toledo was the event’s special host. The Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC. OCTOBER 2007 PR Gaz Haus holds 2007 franchise conference Luzon franchise network expanding Gazman joins Mc Donald’s- Rizal anniversary celebration COO-Franchising completes CFE program p.3 p.4 p.5 p.6 Inside PR Gazette PR Gaz Haus top executives and Plantersbank representatives signing the partnership agreement FRANCHISE Today editors award the Franchise of the Month citation to PR Gaz Haus chief operating officer for franchising Siu Ping Par and CEO Nelson Par PR Gaz Haus franchisees Atty. Mike Toledo leads the ceremonial toasting with PR Gaz Haus top officials Unveiling of the corporate newsletter, the PR Gazette Unveiling of the Suki in Gazman Suki Card PR Gaz Haus stages big corporate event PR Gaz Haus CEO Nelson Par delivers his welcome remarks at the well-attended event

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OCTOBER 2007 1

Aiming at leadership position in thelocal liquefied petroleum gas (LPG)industry, PR Gaz Haus held its majorcorporate event for the year last May 7at the Discovery Suites in OrtigasCenter, Pasig.

Dubbed Trailblaze ’07, the eventfeatured the unveiling of the PR GazHaus corporate communications andmarketing tools: the corporatenewsletter PR Gazette; the improvedcorporate website, the 3rd generationSuki ni Gazman Suki Card, a customerloyalty program that utilizes mobileswipe-card technology; and thecorporate video entitled TheTrailblazer. The event also featured theawarding of the Franchise of the Monthcitation to PR Gaz Haus from thepublication FRANCHISE Today, andthe ceremonial signing of the franchisecredit facility agreement between PRGaz Haus and Plantersbank, thecountry’s largest development bank.

Attending the event wererepresentatives from the top players inthe LPG industry, banking and thefranchising sectors. PR Gaz Hausfranchisees also graced the affair. Atty.Mike Toledo was the event’s special host.

The Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC. OCTOBER 2007

PR Gaz Haus holds 2007franchise conference

Luzon franchisenetwork expanding

Gazman joins Mc Donald’s-Rizal anniversarycelebration

COO-Franchisingcompletes CFEprogramp.3 p.4 p.5 p.6

InsidePR Gazette

PR Gaz Haus top executives and Plantersbankrepresentatives signing the partnership agreement

FRANCHISE Today editors award the Franchise of theMonth citation to PR Gaz Haus chief operating officerfor franchising Siu Ping Par and CEO Nelson Par

PR Gaz Haus franchisees

Atty. Mike Toledo leads the ceremonial toasting withPR Gaz Haus top officials

Unveiling of the corporate newsletter, the PR Gazette

Unveiling of the Suki in Gazman Suki Card

PR Gaz Haus stages big corporate eventPR Gaz Haus CEO Nelson Par delivers his welcome remarks at the well-attended event

2 OCTOBER 2007

MESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMAN

CORPORATE ROUND-UP

PR Gazette is a quarterly publication of:

PR Gaz Holdings Inc.Unit 1604, 16/F The Orient Square Bldg., F. Ortigas Jr. Road(formerly Emerald Ave.) Ortigas Center, Pasig City, Metro Manila, PhilippinesTel. (632) 687-7418, 687-1767, 687-1677 • Email: [email protected]

Copyright 2006 by PR Gaz Holdings Inc.All rights reserved.

Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC.

EDITORIAL BOARDNelson Par, Chairman • Siu Ping Par, Executive EditorExcite Media Solutions, Editorial Services/Layout & Design

System-wide accounting automation nearing completionEnhancement of the accountingdepartment’s operational processes is nownearing full completion. Integration of thesoftware system has already reachedoptimum point.

For the payroll system, 100%implementation has been achieved acrossall sectors. While for the inventory system,Head Office is now enhanced at 95%, PR1 at98%, PR2 at 90%, PR3 at 85% and PR4 at 85%.Sales and Marketing, on the other hand, hasreached 75% completion system-wide.

Our business is on the move. With dynamism and corporatestrength, PR Gaz Haus is growing to a strong, thrivingorganization with deep roots in customer service and theprocesses and resources to get the job done right. Strictadherence to standards and outstanding customerservice has enabled us to earn and maintain a high degreeof customer satisfaction for many years, now. Simplyput, customer service and satisfaction is our number one

priority.Aware of changing times and challenges

in our society, we are steadfastly committedto source and supply the best qualityproducts available at competitive prices.For our franchisees and our customers,we will always strive to respond to yourneeds timely and efficiently. Thereliability of our service and the integrityof our products will be uniquelyvaluable to our success.

As we enter the final stretch ofthe year 2007, we are continuallymoving forward as a strong anddetermined force in the industry,banking on the gains of the programsand projects we have initiated early

on. Notable of which, by year end,we expect to have completelylaunched the 3rd Generation Suki Cardin all our company-owned stores. Wealso hope to achieve full integrationof this pioneering innovation in ourentire network in the soonest

possible time. With its technologicalfeatures, the Suki Card will empower our

customers with more efficient delivery ofservice and improved ease in availing ourproducts. This “customer first” approach isdesigned to ensure a smooth transaction

from start to finish. Whether making an inquiry orpurchasing a product, our specially trained andknowledgeable team will provide the personal careour customers deserve. It’s a responsibility andcommitment we embrace daily.

In addition, enhancement of our operationalprocesses will also continue—the impetus ofwhich we have already put into motion with thelaunching of our revitalized corporatecommunications resources and the automation ofsome of our vital support structure functions.

With these objectives in mind, our businessphilosophy will always center on the importanceof quality customer service and client satisfaction—building personal relationships while utilizing currenttechnology to maximize our efficiency andproductivity.

Our constant attention and enduringcommitment to providing the highest level ofcustomer service in a courteous, responsive andpersonal manner are what keep our customerscoming back, cylinders after cylinders. PR GazHaus is a company that cares—about everyemployee, every franchisee and every customer.

With the skills and talents of our managementteam and the people that make up our infrastructure,coupled with our expansion strategy to date, I amconfident that we will further develop newopportunities for PR Gaz Haus as we look forwardto a great future.

Together, let us be proud of our collective gains.Together, let’s continue moving forward.

Your CEO,

NELSON PAR

Area accounting staff undergoing training on the system at the head office.

OCTOBER 2007 3

PR Gaz Haus, the country’s first liquifiedpetroleum gas convenience store,recently held its annual franchiseconference at the Pontefino in BatangasCity. Franchisees from Laguna, Cavite,Pangasinan, Zambales, Bataan and MetroManila participated in the two-dayevent.

On the first day, franchiseesparticipated in team-building activitiesdesigned to foster stronger camaraderiewithin the franchise network andenhance leadership and organizationskills. Highlight of the gathering wasthe forum and general meeting on thesecond day were PR Gaz HausManagement briefed the franchisees oncompany developments. PR Gaz Hausofficials also discussed concerns withinthe franchise network.

In recognition of the remarkable growthof its franchise network, PR Gaz Hauswas adjudged one of the FastestGrowing Franchises in the 2007 selectionof Entrepreneur magazine’s AnnualFranchise Awards.

For the fastest growing franchisecitation, the magazine acknowledged PRGaz Haus’ exceptional growth afterventuring into franchising. The awardalso cites the company’s “successfulfranchise system that enabled it topenetrate new markets.”

Of the total 146 franchises that made

PR Gaz Haus cited fastest-growing franchise

OCTOBER 2007 3

it to the pre-qualifying round, 27 landedin the list of awardees in the magazine’sfive competition categories. Businessviability, system stability, growthpotential, and extent of franchisor supportwere the criteria used to rate the franchises.Years in the business and in franchising,start-up costs, percentage of terminations,litigation, and membership in franchiseassociations were also taken intoconsideration.

Last year, PR Gaz Haus got the MostPromising Franchise award fromEntrepreneur’s 1st Franchise Awards.

PR Gaz Haus holds 2007 franchise conference

4 OCTOBER 2007

Luzon franchise network expandingThe PR Gaz Haus’ franchise network isgrowing in Luzon. More franchised storesopened in Quezon City, Mandaluyong,Zambales and Bataan, while anotherfranchisee recently signed up in Biñan.

For Metro Manila, business partnersAldrin Uy and Eugene Saw were the first toopen their franchised store among the latestbatch of franchisees. Operating the outletin Mayon Street, Quezon City, the partnerslearned about the franchise offering from acopy of the franchise publicationFRANCHISE Today they got from a 24-hourconvenience store. In Mandaluyong, coupleDien and Melissa Do was the next to open aPR Gaz Haus outlet.

Says Melissa, “We were looking foranother business and we wanted somethingvery new in the market. PR Gaz Haus has agood niche. We liked the business concept.It’s not the sari-sari store kind, and the priceof the products is lower than that of majordistributors.” Before getting the LPGfranchise, Melissa and her husband Dien arealready franchisees of another conveniencestore concept, owning two outlets in Makati.

Going north to Zambales, George andCarmen Detubio got the store in Botolan—their second in the province. They are nowthe first multi-unit franchisees of PR GazHaus in Zambales. Their first outlet islocated in the town of Iba. The husband-

and-wife franchisees acquired the company-owned store in Botolan through a franchisefinancing program.

PR Gaz Haus Holdings, Inc., the companyoperating the PR Gaz Haus network, has amulti-million financing line agreementwith Planters Development Bank, thelargest development bank in the country.New applicants and first-time entrepreneursand existing franchisees eyeing more unitscan avail of collateral-free loans inacquiring a PR Gaz Haus franchise.

Among the latest to join the batch of newfranchisees, couple Atoy and PilaBuenaventura acquired the PR Gaz Hausoutlet in Bataan which used to be company-owned. The Buenaventura couple is PR GazHaus’ first franchisee in the area.

An overseas Filipino worker in SaudiArabia, Mr. Buenaventura found out aboutPR Gaz Haus through the internet and askedhis wife to contact the LPG company andinquire about its franchise offering. Whenhe arrived in the country for a vacation, heand his wife then visited PR Gaz Haus headoffice in Ortigas, Pasig to learn more aboutthe offer. The Buenaventura couple tookabout a year to finally decide to get thefranchise. An unsuccessful fish farm ventureprompted the couple to explore otherbusiness options.

Prior to franchising the store, the Balanga

Mandaluyong franchisees Melissa and DienDo with their daughter

At the opening of the latest franchised outlet in Botolan,Zambales are: (from left) PR Gaz Haus chief executiveoffice Nelson par, chief operating officer for franchising SiuPing Par, franchisees Carmen and George Detubio, and PRGaz Haus managers and officers.

store sells around 900 cylinders of the 11-kg. After almost three months of runningthe franchise, the franchisee couple was ableto increase sales to 1,150 cylinders.

Also signing up as a new PR Gaz Hausfranchisee is Bien Nieva. Operating theBiñan branch, Mr. Nieva is the VicePresident of Channel Group of CompaniesPR Gaz Haus’ business partner for the 3rd

Generation Suki Card Project. The projectfeatures a pioneering innovation in the LPGretail business with the integration of themobile P.O.S. system with the Suki Card.

To date PR Gaz Haus now operates achain on 78 outlets all over Luzon—abouthalf of the number is franchised while therest is company-owned. In the comingmonths, more PR Gaz Haus franchisedstores are expected to join the LPG storenetwork.

A turnkey package, investment in a PRGaz Haus franchise is under P1 million,including the franchise fee. The PR GazHaus store network is backed by an efficientlogistics support and a fleet of transportlorries which services the PR Gaz refillingplants in Cavite, Pangasinan, Zambales andNavotas. In addition, PR Gaz Hauscontinuously adds more innovations in itsmarketing strategy and upgrades plantfacilities and operational systems in supportof its expansion efforts.

Franchisee partners Aldrin Uy and EugeneSaw at the opening of their Mayon outlet inQuezon City

(From left) PR Gaz Haus business development managerRonie Badidles and chief operating officer for franchising SiuPing Par present the Franchise Operations Manual tofranchisee Bien Nieva and his wife Evelyn.

(From left) PR Gaz Haus business development managerRonie Badidles and chief operating officer for franchisingSiu Ping Par present the Franchise Operations Manual tofranchisee couple Pila and Atoy Buenaventura.

(Front row, from left) Leading the ribbon-cutting ceremonyare franchisee Pila Buenaventura, PR Gaz Haus chiefexecutive officer Nelson Par, Joan Buenaventura (daughterof franchisee), and business development manager RonieBadidles. Joining in are chief operating officer for franchisingSiu Ping Par and Gazman, the company’s official mascot.

OCTOBER 2007 5

PR Gaz Haus was recently invited tothe COMPUTERWORLD ExecutiveBriefing as a topic presentor. Withthe theme, “Technologies for SMEs:Managing Growth”, the event washeld at the AIM Conference Centerin Makati City last July 31, 2007.

PR Gaz Haus business developmentmanager Ronie Badidles attended theevent and made a presentation on PRGaz Haus and the latest technological

PR Gaz Haus participates in COMPUTERWORLD seminarinnovation the company utilizes in itsoperations. Included in thepresentation were the PR Gaz Hauscompany profile, business model, itsretail software and the 3rd GenerationMobile POS that employs card swipetechnology for the Suki ni Gazmanprogram.

COMPUTERWORLD is a leadingmagazine on informationtechnology in the country.

Radio guesting. PR Gaz Haus was invited to the radioprogram “Double A sa Double B” hosted by Ali Sotto andArnold “Igan” Clavio last June 29, 2007 to promote thePIFCE 2007. PR Gaz Haus business developmentmanager Ronie Badidles discussed on-air how tochoose the right franchise, how to know who is a legitfranchisor and what the franchise expo is all about.The radio guesting was made possible through thePhilippine Franchise Association. PR Gaz Haus business development manager Ronie Badidles delivering his presentation

McDonald’s-Rizal Branch in Olongapo Citykicked off its 4th anniversary celebration lastAugust 26. Highlight of the celebration is amotorcade featuring Ronald McDonald and therest of the mascots. PR Gaz Haus’ Gazman alsojoined the motorcade. The motorcade started fromOlongapo’s convention center and went aroundthe city proper before going back to the store.

PR Gaz Haus has been supplying the branch’sLPG needs since it opened. Curently, Sta. Ritafranchisee Irene Del Rosario renders service tothe said branch and McDonald’s 2nd outlet locatedalong Magsaysay Avenue.

The McDonald’s-Rizal anniversary will be atwo-month long celebration with PR Gaz Hauslending full support to the festivities. PR GazHaus is one of the major sponsors of the Mr. &Ms. Mc Idol - Kids Division with the awards nightslated on September 29.

Gazman joins Mc Donald’s-Rizal anniversary celebration

Branch in kgs.STA. RITA (OLONG 1) - 77,281.70SAN CARLOS (SCL) - 72,998.90MOLINO (BAC2) - 69,589.90CALASIAO (CLS) - 69,034.00SILANG (SIL) - 66,911.70

Congratulations to the following franchised stores for exceeding the50,000 kilograms mark in volume sales output for the 2nd quarter of 2007:

TUNASAN (SP2) - 65,732.80PACITA (SP1) - 64,204.80IBA (IBA) - 61,704.40IMUS 2 (IMS2) - 61,504.90CALAMBA (CAL) - 59,057.20BACOOR 2 (BAC2) - 50,102.60

2 more company stores added to chainAs its franchised store networkcontinues to grow, PR Gaz Haus isalso expanding its chain of company-owned outlets. Recently opened werethe stores in Rosales in Pangasinanand in Mambog in Cavite. TheRosales branch is PR Gaz Haus 22nd

LPG convenience store in theprovince of Pangasinan, while theMambog store brings the total to17 in Cavite.

To date, PR Gaz Haus nowoperates 51 company-owned storesin Luzon.

Company officials led by COO-franchising SiuPing Par and CEO Nelson Par lead the openingof the Rosales branch.

Mambog, Cavite branch

6 OCTOBER 2007OCTOBER 20076

PR Gaz Haus chief operatingofficer for franchising Siu PingPar is now a certified franchiseexecutive (CFE). Ms. Parearned the title aftercompleting the four modulesof the Mini-Masters inFranchise Management givenwithin a four-year period.Awarding rites were held atthe Dusit Nikko Hotel inMakati last July 5.

The Certified FranchiseExecutive program is aprofessional developmentprogram designed for franchiseexecutives. It offers an

COO-Franchising completes CFE programestablished curriculumspecific to franchising, taughtby recognized experts in thefield. It provides individualswith the opportunity forexpanded knowledge,industry recognition, andpeer-level networking.

In addition to obtainingCFE credits for workexperience and participation inInstitute of Certified FranchiseExecutives (ICFE)-approvedseminars and special sessions,candidates must earn CFEcredits by completing a courseof study.

COO-Franchising Siu Ping Par receiving the certificate. Joining her are (left) PhilippineFranchise Association past president Manuel Siggaoat and Roberts Consulting Servicesand FranchiseOperations.com founder Jennifer Roberts

FRANCHISE 2007FRANCHISE 2007FRANCHISE 2007FRANCHISE 2007FRANCHISE 2007 July 6-8, 2007World Trade Center

AFFI@10AFFI@10AFFI@10AFFI@10AFFI@10 July 6-8, 2007Megatrade Hall, SM MegamallThe 6th Filipino Franchise Show

The 15th Philippine International Franchise Conference & Expo

OCTOBER 2007 7

Mga galak na suki

Nuong nakaraang buwan ng Hunyo ay binuksan natin ang kauna-unahang branch ng PR GAZ HAUS sa Lungsod ng Mandaluyong. Itoay matatagpuan sa kahabaan ng Aglipay St. corner Kalentong St.

Makalipas lamang ng ilang araw matapos ito’y mabuksan ay maymga nag-walk-in na ditong SUKI NI GAZMAN na mula pa sa ibanglugar (ngunit kasalukuyan ng naninirahan sa nasabing siudad). Isana nga rito si Mr. Ramil Quebada na suki na natin mula pa sa PacitaComplex, San Pedro, Laguna. Ayon nga sa salaysay ng branchpersonnel ay dala-dala pa ng customer ang PR GAZ 11 kg. cylinderniya at tuwang-tuwa na may branch pala na malapit din sa kanya.Subok na raw kasi nila ang quality at service ng PR GAZ, kayanakakahinayang kung bibili sila sa iba. Ganito rin ang naging reaksyonng isa pa nating SUKI na taga Dasmarinas, Cavite na si Mr. RanulfoPizarro na kasalukuyang naninirahan sa Barangka drive.

Mga Testimonya mula sa aming SUKI…mula sa pangangalap ni GAZMAN

Ang wallet

Sa isang lugar dito sa siudad ngQuezon, isa sa ating libo-libong suki aymay isang magandang karanasan dulotng pagkakaroon niya ng Suki Card.

Buwan ng Mayo ng kasalukuyang taonay nakatanggap ng isang tawag ang PRGAZ HAUS-Damar Branch (Mauban St.,Bgy. Manresa, Quezon City). Ayon sasalaysay ng gulat na branch personnel:“Bungad nga po ng tumawag eh, ito bayung PR GAZ HAUS? customer ninyo basi Mr. Romeo Pingol?” Nang ma-kumpirmang naturang caller ng customer nga ng

branch si Mr. Pingol, sinalaysay na nito angpagkakapulot niya ng wallet ng customer at

nais na ito ay maisauli. Laking tuwa ng branchpersonnel na nakipagtulungan upang agaran at personal na maisauli ito.Laking galak at pasasalamat ng ating suki na si Mang Romeo ng maibaliksa kanya ng buong-buo ang kanyang wallet.

Hangarin po ng PR GAZ HAUS na maparami ang aming mgatindahan…upang kayong aming mga SUKI NI GAZMAN aymapaglingkuran….

Isa sa mga hamon na kinakaharapnamin sa ngayon ay ang pagdami ngmga tangkeng depektibo na patuloypa ring umiikot sa pamilihan. Kayaang ginagawa namin ay pagsasanaysa bawat empleyado upang masiguroang kaligtasan at kapakanan ng bawatcustomer. Hangad din namin angpagkakaron ng magandang samahansa aming mga masusugidna mamimili.

Sa mga nakalipas na buwan,patuloy ang pag-angat ng PR4

Hamon sa PR4 Team MarketingMula kina Eduard C. Quirimit at Jonifer F. Guillermo, PR4 Area Coordinators

WISH KO SIRTayong lahat ay may mga muntingkahilingan, lalo na ngayong nalalapitna ang kapaskuhan. Nais namingmarinig ang mga ito. Sulatan ninyokami at ipaalam kung bakit iyon anginyong napiling hilingin at kung itoay para sa inyo o para sa mga mahalninyo sa buhay. Huwag kalimutangilagay ang pangalan nyo at nginyong branch sa inyong liham.Ipadala ang inyong sulat sa:

Wish Ko SirPR Gaz Holdings Inc.Unit 1604, 16/F The Orient SquareBldg. F. Ortigas Jr. Road (formerlyEmerald Ave.), Ortigas Center,Pasig City, Metro Manila

Safety Seminarin Binmaley, Pangasinan

Pangasinan sa larangan ngpagbebenta. Kaakibat ngpagkakaroon ng mgakaragdagang tindahan atpagpasok ng mga bagongempleyado, lalong tumitibay angsamahan ng PR4 Team Marketing.Patunay dito ang pag-angat ngkabuuang benta ng grupo. Sapagpasok ng “ber” months, anghamon sa buong PR4 TeamMarketing ay ang mahigitan angsales performance nito ng 2006.

ACCOUNTING OFFICER- Male / Female 23 - 28 years old, CPA- 3 yrs. experience in general accounting; 1 year experience in -- supervisory capacity- 22k starting salary

ACCOUNTING STAFF- Male / Female, 22 - 28 years old- Graduate of BS Accounting or any related course- With 1 year working experience in General Accounting- Willing to be assigned in Manila, Trece Martirez, Cavite

AREA COORDINATOR- Male 25 - 35 years old- Graduate of any four-year course, preferably BS Commerce- Experience in handling customer service relations- Must possess good communication skills- Hardworking, honest, responsible, reliable- Willing to go on assignment anywhere in Luzon

ASSET MANAGEMENT STAFF- Male, 21-30 yrs. old- Graduate of BS Accountancy- With at least 1-year experience on the same field, can work w/- minimum supervision- With good moral character and good communication skills- Willing to be assigned in Cavite, Zambales and Pangasinan

STORE BRANCH HEADS / ASSISTANT BRANCH HEADS- Female (BH) graduate of any 4 year course- Male (ABH) at least college level; Residence from Pasig, Q.C,- Cavite, Laguna, Zambales, Bataan, Pampanga, Pangasinan- Flexible, responsible & can work w/ minimum supervision.- Team-player; goal oriented & has the passion to sell.- (For ABH): With professional driver’s license (code 1,2)

LORRY DRIVERS- Male, must be 25 - 38 years old; At least High School Graduate- At least 2 years experience driving (lorry);- Must be willing to be assigned anywhere in Luzon- With professional driver’s license (code 2,3,8)

PR GAZ HAUS HOLDINGS, INC.JOB OPPORTUNITIES !!!