May 20 – 21, 2019 | Easton Hilton | Columbus, Ohio

The Ohio Assisted Living Association

SPRING CONFERENCE & TRADE SHOW

SPRING CONFERENCE-AT-A-GLANCE – DAY ONE – MAY 20, 20199:00 – 10:30 LEGISLATIVE AND REGULATORY OVERVIEW – Jean Thompson

11:00 – 12:30 CRISIS MANAGEMENT IN THE AGE OF SOCIAL MEDIA – Bruce Hennes

IMPROVING CLINICAL DOCUMENTATION & REDUCING RISKS – Cora Butler

SERVICE, ASSISTANCE AND COMFORT ANIMALS – Sam Lillard

SERVSAFE LEVEL2 DIETARY CERTIFICATION

2-DAY PROGRAMRuns through both days

of the Conference(Separate Registration

required)

1:45 – 3:15 IMPROVING PERFOMANCE THROUGH LEARNING – James Lee

MANAGEMENT OF COMMON BEHAVIORS IN DEMENTIA – Dr. Douglas Scharre

REDUCE HOSPITALIZATIONS: END THE REVOLVING DOOR – Michelle Christiansen

3:45 – 5:15 KNOWING THE RIGHT COMMUNICATIONJennifer Brello

ODH REPORTING REQUIREMENTS Michele Conroy

IMPROVE LEAD QUALITYJanine Witte

DAY TWO – MAY 21, 20198:30 – 10:00 THE POWER OF "NOW" – Chad Willett

10:15 – 11:45 TAKE OFF YOUR "MASK"Chad Willett

ARE YOU ALIGNED? – RECRUITMENT &RETENTION – Maggie Keen

PROGRAMMING TO PERFORMANCERhonda Guzman

12:30 – 2:00 MAKING MANDATORY FUN!Erin Fullerman

WOUND CARE & REQUIREMENTSJosephine Notter

THE ART OF LIVINGFonda Figge

2:15 – 3:45 THE VITAL SIGNS TO MEASURE TRAININGErin Fullerman

SALUTE VETERANS – VA BENEFITSTimothy Jarvis / Stephen Berardino

EATING & SWALLOWING DISORDERSStella Wu / Molly Boulware

ASSISTED LIVING…CULTIVATING GREATNESS

D AY O N E — M AY 2 0 , 2 0 1 9 T R A D E S H O W T O D AY O N LY

8:30 – 9:00 WELCOME – Michael Haemmerle, OALA Chairman 2016-2019 Introduction of Andy Wade, OALA Vice Chairman Jean Thompson, OALA Executive Director

OALA ANNUAL MEETING

9:00 – 10:30 LEGISLATIVE AND REGULATORY OVERVIEW Jean Thompson Overview with Jean Thompson, OALA Director, the growth of Assisted Living in Ohio, its economic impact and 2018 regulatory compliance data.  Discuss the proposed State budget, its lack of an increase in reimbursement for the ALW and current advocacy efforts with legislators for an amendment.  Learn what you can do to help.  Also review other legislative initiatives and regulatory changes that are either currently impacting Assisted Living or will in the near future.  Discuss rule areas of confusion or increased scrutiny.  If time, take an AL quiz! 

10:30 – 11:00 Morning Break…Visit with Exhibitors, Network, Enter Prize Drawings!

C H O O S E O N E O F T H E F O L L O W I N G 3 M O R N I N G S E S S I O N S

11:00 – 12:30 CRISIS MANAGEMENT IN THE AGE OF SOCIAL MEDIA Bruce Hennes It’s a fact: controversies today are tried in the Court of Public Opinion more often than in any Court of Law.  Since it takes a lifetime to build a reputation and only seconds to destroy one, “crisis management” is a necessary skill set for health care executives and their attorneys.  This fast-paced talk will focus on a highly-strategic approach to communicating during a wide variety of situations, offering methods for establishing and maintaining “control of the message.”

11:00 – 12:30 IMPROVING CLINICAL DOCUMENTATION & REDUCING RISKS Cora ButlerAs the population grows older, becomes more fragile and has more medically complex profiles, there are vulnerabilities for Assisted Living communities and res-idents. Understand why documentation is critical for all involved and the importance of an effective audit program as a driver of complete, timely, and accurate documentation.

11:00 – 12:30 SERVICE, ASSISTANCE, AND COMFORT ANIMALS – WHAT’S REQUIRED? Sam LillardIt’s easy to see why RCFs would be confused about what to do when they are asked if it’s permissable to move an animal into your facility. Distinguish what laws are using similar terms but have different meanings, while identifying your rights and obligations. Learn about sample policies, what policies need to be modified and how to enforce these policies to avoid liability.

12:30 – 1:15 LUNCH BREAK – Enjoy lunch, network with other providers, and talk with vendor representatives.

1:15 – 1:45 Visit with Exhibitors, Collect Door Prize Tickets, Network!!

C H O O S E O N E O F T H E F O L L O W I N G 3 E A R L Y A F T E R N O O N S E S S I O N S

1:45 – 3:15 ENGAGEMENT VS. PARTICIPATION: INSPIRING PERFORMANCE THROUGH LEARNING James LeeMany leaders in senior living believe that their expertise in business alone will drive team performance yet it may not achieve the business results they seek. When leaders use learning models to complement their business acumen, they put themselves in a position to inspire and organize self-driven performance. Hone a different kind of competency: learning expertise.

1:45 – 3:15 MANAGEMENT OF COMMON BEHAVIORS IN DEMENTIA Dr. Douglas ScharreHear OSU Alzheimer’s Disease expert, Dr. Scharre, discuss common symptoms or behaviors and how they change or progress throughout the disease process. Explore how to identify the underlying cause of common behaviors and which ones are amenable to behavioral modification techniques versus those needing further treatment. Hear ways to manage behaviors within your community and tips to educate families and staff.

1:45 – 3:15 REDUCE HOSPITALIZATIONS: END THE REVOLVING DOOR Michelle ChristiansenReadmissions can be costly to providers and it’s hard on your residents! Take a look at the Ohio statistics on length of stay and resident turnover. How much are re-hospitalizations costing your community? Expand on efficient communication on all resident healthcare issues and engagement of employees in identifying changes in condition early. Learn how to develop an easy to implement, cost-effective readmissions program.

3:15 – 3:45 Afternoon Break – Last Chance to Visit with Exhibitors, Door Prize Drawings!

C H O O S E O N E O F T H E F O L L O W I N G 3 L A T E A F T E R N O O N S E S S I O N S

3:45 – 5:15 KNOWING THE RIGHT COMMUNICATION Jennifer Brello Communication is vitally important to understanding health and ensuring positive outcomes. Know the causes that impact communication and how to identify symptoms of those impacted. Learn specific strategies and techniques to support communication during healthcare discussions and take away resources for additional training and education for you and your staff.

3:45 – 5:15 ODH REPORTING REQUIREMENT Michele Conroy Renewed Ohio law clarifies definitions of abuse, neglect, misappropriation of property, and exploitation. Review the process and requirements for reporting to the Ohio Dept. of Health; are you reporting too much or too little? Learn more about the definitions and what reporting is required in RCFs.

3:45 – 5:15 IMPROVE LEAD QUALITY Janine Witte Business development continues to be the chosen solution for lead generation and lead quality issues, but little attention is given to the finesse required to create positive outcomes. Learn how to strategically know who to partner with and learn the art of creating impactful relationship, with a business return in mind.

C O N T I N U E D O N N E X T P A G E

D AY T W O — M AY 2 1 , 2 0 1 9

8:00 – 8:30 Network Over Rolls and Coffee

G E N E R A L S E S S I O N

8:30 – 10:00 THE POWER OF “NOW” Chad Willett How do you stop living in the past & get into the ‘NOW’? You determine what you want, and you go after it. When we aren’t focused on the present and don’t know what we want, we wander. Wandering allows us to live in the past, dwell on our failures, and waste energy. Here’s to moving forward and living in the NOW both personally and professionally!

10:00 – 10:15 Morning Break

C H O O S E O N E O F T H E F O L L O W I N G 3 M O R N I N G S E S S I O N S

10:15 – 11:45 TAKE OFF YOUR “MASK” Chad Willett Who really speaks their mind anymore? We live in a “PC” world which affects the way we communicate with one another. The casualty is communication. The “Mask” robs us of our individuality; we lose our voice and all that makes us unique. Be challenged to remove your mask and break free from the pack to share ideas that are different, transforming, and game changing!

10:15 – 11:45 ARE YOU CORRECTLY ALIGNED? – RECRUITMENT & RETENTION Maggie Keen A new Caregiver Trend Report shows a growing disconnect between how companies and caregivers think about work. This latest study uncovers how you can become better aligned to drive more effective recruitment and improve retention. Gain new, and important, insights to what will draw caregivers to work for you in assisted living and how to impact their retention.

10:15 – 11:45 PROGRAMMING TO PERFORMANCE Rhonda GuzmanIs your Dementia programming working? Dementia has various stages which displays different cognitive functioning, behaviors and levels of engagement. Discuss how a person-centered care approach can offer benefits through individualized and group programs. Learn new ways to engage your entire team to create positive impacts through interactions, approach, and programming.

11:45 – 12:30 L U N C H B R E A K – Enjoy lunch and visit with other attendees.

C H O O S E O N E O F T H E F O L L O W I N G 3 E A R L Y A F T E R N O O N S E S S I O N S

12:30 – 2:00 MAKING MANDATORY FUN! Erin FullermanHave you ever heard someone dread new hire orientation or other mandatory training requirements? Offering training in a way your audience will be engaged and will retain information is an art which leans heavily on trainers being fully invested. Find ways to win over staff and make the switch from dreaded requirement to anticipated event; as well as strategies to help employees feel responsible for their own learning.

12:30 – 2:00 WOUND CARE & REQUIREMENTS Josephine NotterWounds have different causes, characteristics and healing modalities. What does “unstageable” mean? Are these wounds permitted in AL? With changes in what is acceptable, the ability to distinguish between the different types is vital to the care and treatment of wounds. Learn more about staging; impact to skilled days; and enhance compliance with regulations.

12:30 – 2:00 THE ART OF LIVING Fonda Figge Address the gaps of healthcare…medications aren't always the answer. Learn the Art of Living through a creative path. Learn how Art is a means of com-munication, expression and exploration that can enhance residents’ lives. Discover innovative technology tools that can transition to the changing needs of residents and walk away knowing how to evaluate the success of your plan.

2:00 – 2:15 Afternoon Break

C H O O S E O N E O F T H E F O L L O W I N G 3 L A T E A F T E R N O O N S E S S I O N S

2:15 – 3:45 THE VITAL SIGNS TO MEASURE TRAINING Erin FullermanParticipant centered training will help you discover new ways to impact training results. Vital signs are important …checking your training vitals will help measure the effectiveness of your training program. Discover how to know if your content is truly participant centered and encouraging engagement. When your training vitals are healthy, retention and application improve dramatically.

2:15 – 3:45 SALUTE VETERANS – VA BENEFITS Timothy Jarvis / Stephen Berardino What VA benefits are available to current or potential assisted living residents? This session will cover the Veteran’s benefit, Aid and Attendance, for qualified veterans – and their spouses. Learn who can receive benefits under this program and new rules that apply! Discover the best ways to help residents and prospects apply, along with who to contact later if there are questions.

2:15 – 3:45 EATING AND SWALLOWING DISORDERS Stella Wu / Molly BoulwareReceiving nutrition and hydration is essential for your residents. Learn the many ways to diagnose and treat swallowing difficulties. In addition, identify other medical issues that could be impacting the normal swallowing cycle. Catching problems early and providing the right support will improve the quality of life for your resident.

GOLD SPONSORS SILVER SPONSORS

KEYNOTE SPONSORS

Charge to aCredit Card:

CONFERENCE REGISTR ATION Register and pay on-line at: www.ohioassistedliving.org (click on Attendee Events)

COMPANY _____________________________________________________________________________________

ATTENDEE NAME ___________________________________________ TITLE ________________________________

LNHA /NAB# ____________________________________ LSW# ________________________________________

ADDRESS ______________________________________________________________________________________

CITY, STATE, ZIP __________________________________________________________________________________

PHONE ( ) ________________________________ EMAIL ________________________________________

TWO-DAY CONFERENCE REGISTRATION (check one)Early Bird (Before April 22) (After April 22)

❑ $270 (OALA Member) ❑ $290 (OALA Member) _______________

❑ $355 (Non-member) ❑ $380 (Non-member) _______________

SINGLE-DAY CONFERENCE REGISTRATION (check one)Early Bird (Before April 22) (After April 22)

❑ $165 (OALA Member) ❑ $185 (OALA Member) _______________

❑ $200 (Non-member) ❑ $230 (Non-member) _______________

Check day that you will attend ❑ May 20 ❑ May 21

OALA is committed to keeping our conference rates as low as possible. To achieve this,attendees will now be able to choose from the following options:

❑ Receive the printed manual at the Conference for an additional fee, or $35❑ Access the manual electronically on my own electronic device at no additional charge $ 0

T O TA L E N C L O S E D _______________Two-Day Registrations cannot be split between two individuals.

ServSafe Level 2 Dietary Certifi cation (Certifi cation in lieu of CEUs) Full 2 Days $150 – Registration is separate and can be found online at: http://ohioassistedliving.org/dietary-course/

Acct # ___________________________________________________________

Exp. Date ________________ Security Code _____________________

Name on Card (please print) _____________________________________________

Or make check Ohio Assisted Living Association 1335 Dublin Rd, Ste 206A, Columbus, OH 43215payable & mail to: (614) 481-1950 • Fax (614) 481-1954

LOC ATIONHilton Easton HotelTo make hotel reservations contact Easton Hilton3900 Chagrin Dr., Columbus, OH 43219 (614) 414-5000 • www.hilton.com

Association Room Rate: $189 / Single or Double. FREE Parking.In order to receive Association rate, rooms must be reserved by April 27, 2019.

For your comfort, we suggest that you dress in layers.

REGISTRATION DEADLINE: May 14, 2019

Registration Includes: All seminars, lunches, breaks, & CEUs

Refund Policy – Refunds on or before registration deadline, 100% (less credit card processing fee). No refunds after deadline.

CEU INFORMATION6 CREDIT HOURS EACH DAY OF THE CONFERENCE – 12 credit hours for both days!

CREDITS (applied for)

• BELTSS – 12 hours (Nursing Home Administrators)

• NAB – 12 hours (National Administrator Board NHA/RCAL)

• NCCAP (Activity) – 12 hours

• NURSES – 12 hours(BELTSS approved programs are accepted by The Ohio Board of Nursing.)

• SOCIAL WORKERS – 12 hours**SW Board may approve less hours & only certain sessions.

This Conference off ers approved CEU credits for Assisted Living Administrators/Managers and Staff and provides credit hours for NHAs, Nurses, Social Workers and Activity Professionals.

Top copy of your attendance form is your CEU certifi cate. Get it punched at the end of each session.