THE OPERA APP’CMH2B

Aurora Chamalet

Change your guests servicesThe OPERA app’ (Property Management

system)

0 Helps to enhance performances and profitability

0 Increase professionalism and customer service,

0 Develop your brand vision and image 0 Is adaptable to your hotel needs and size0 Is available in for every hotel department

such as Sales & Catering ; Revenue Management ; Reservation System ; Customer Information …

HOUSEKEEPING & MAINTENANCE

The use of OPERA’s tablets and phone application allows:

0Check and change the room status (clean, dirty, out of order).

0Create and edit orders, add new pictures using the iPod or iPhone or use pictures from within the app.

0 Improve coordination services

0Check in, cancel or edit reservations0Using tablets to enable front desk personnel to room

the queue to relieve lobby congestion during peak times is another logical use.

0 Interactive lists of all reservations, arrivals, departures, in-house

Reservation System

Catering

0Providing tablets to guests or roaming restaurant employees can help automate the ordering of food and beverage while poolside.