Per essere competitivi occorre essere internazionali

BUSINESS ENGLISHInstructor: Mr Phillip Carleton

Mrs Giusy Bomba

Marketing Coaching Inglese TedescoCorsi programmati per le esigenze del cliente, personalizzati ed a base degli obbiettivi.

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Introducing yourself

Good day Good morning Good afternoon Good evening Good nightThank you Cheers! Please It is a pleasure/ you’re welcomeHello/ Hi Good bye / See you Have a nice day Good luck I’m sorryNice to meet you It’s a pleasure How do you do This is John Excuse me

Ask your partner questions to find out the following information, for example you ask “What’s your name?” and he answers “My name is David” for the first one.Name David Peter Jill SallyAge 26 23 76 47Live Vienna Bologna Leeds BarcelonaCome from Munich Bari York GlasgowJob Graphic

designerManual worker

Doctor Sales Manager

Best part of job

Presenting new designs to customer

Team meetings and discussions

Analysing x-rays

Winning a deal

Status Married with Claire

Single Engaged with Lawrence

Married with Bob and has three children

Favourite pass time

Running and jogging

Latin American Dancing and cooking

Reading and theatre

Gardening and travelling

Languages German, French and some English

Italian, English and some Spanish

English and some Russia

Spanish, Spanish and some French

Favourite country

Greece Ireland France Spain

Like to do after work

Watch TV Eat and sleep Go to the gym

Play with the children

Normally do on the weekend

Gardening Pub and restaurant and sleep

Meet friends Clean house, go to the swimming pool and gardening

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ConversationConversation

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You, like, skiing.Do you like skiing? LONG ANSWER Yes, I like skiing.

SHORT ANSWER Yes, I do.LONG NEGATIVE ANSWER No, I do not like skiing.SHORT NEGATIVE ANSWER No, I don’t.

Bill, work, hard LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

You, drive, often LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

They, go swimming, Friday LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

You, can, come tomorrow. LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

She, have, brothers or sisters LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

We, have, enough time LONG ANSWER

QUESTION: SHORT ANSWER

LONG NEGATIVE ANSWERSHORT NEGATIVE ANSWER

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QuestionsQuestions

GrammarGrammar

Live

Work

Do first

breakfast

travel to work

do after work

travel to other contries

like job

free time

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Interview

One member of your team (A) can ask the questions The second member of the team (B) can reply

based on one of the options The third member of the team (C)can summaries

EG. Of the first questionA: Where do you live?B: I live in ParisC: He lives in Paris.

After five questions swap around.

What about you?

Talk about when you and your team mates..

Use often usually always sometimes

Wash up do the crossword clean your teethWake up watch TV have a showerLeave the house go to bed get upCatch a train get dressed come homeHave dinner have lunch have breakfast

One person can ask, another answer and the third can repeat it, like above.

A: What time do you get up?B: I get up at 7.30C: He gets up at 7.30

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RULEI always get up early.I am always late.Do you always arrive late?I don’t always arrive late

Do Director Reporter Producer

Go to work 20.00 5.00 17.00

finish work 17.00 14.00 2.00

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Who are you?

Now you need to interview a prospect for a job in your company.

NameAgeLiveWhat he knows about companyExplain last jobEducational historyHow he can benefit the companyHe wants from youType of characterRecent challenges he has hadHobbiesMarried / children / living with MotherOther interviewsAvailable now?Questions?Don’t call us we’ll call you!

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QuestionsQuestions

Practice

1. York is a beautiful old city in the north-east of England on the River Ouse. It is not far from Leeds. It is a very interesting place to live. It has many historical buildings and museums but it is most famous for its cathedral, called York Minster.

2. San Diego is a city in Southern California on the west coast of the USA, on the Pacific

Ocean. It is not far from Los Angeles. It has a big harbour, beautiful beaches and a famous zoo. Many people think it is the best place to live in Ca1ifornia.

3. My grandfather is very old. He lives in an old house in the historic part of Stratford-on-Avon. Stratford is famous for being the birth place of William Shakespeare and is quite close to Birmingham in the centre of England. The house is small and beautiful with a nice but wild garden. There are two bedrooms, a living room and a kitchen. He lives with my grandmother and together they are happy in their old house.

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AdjectivesDescribe what the following words mean. Use their opposite to help you understand.Beautiful Ugly Happy Sad

Noisy Quiet High LowHistorical Modern Hard SoftPeaceful Vibrant Hot Cold

Busy Free Cloudy ClearWild Controlled Nice HorribleBig Small Deep Shallow

Ancient State-of-the-art Short TallInnovative Normal Bright Dull

Huge Tiny Aggressive CalmFat Thin Dirty Clean

Your countryWrite a list of places in your country. Give the name of:

A tourist city _______________________________A big town in the north _______________________________An old university _______________________________A beautiful building _______________________________A boring town _______________________________A town near the sea _______________________________An industrial city _______________________________A small town in the south _______________________________A modern (new) university _______________________________An ugly building _______________________________An interesting town _______________________________

PlacesVillage, town, city, countryside, region, county, state, country/ nation.

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DescriptioDescriptionsns

DescriptioDescriptionsns

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Match the adjectives to their strong equivalents;

Base StrongBig Amazing

Tiring HideousFrightening Terrifying

Cold FascinatingUgly Brilliant/ wonderful

Surprising ImpossibleStrange Terrible/ awfulDifficult Exhausting

Interesting UncannyGood HugeBad Freezing

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Describe the pictures underneath

EMBED Word.Picture.8

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DescriptioDescriptionsnsDescriptioDescriptionsns

Some examples I was angry because Tom and Ann

were late. Now Robert is at work. At midnight

last light he wasn’t at work. He was in bed. He was asleep.

Some examples I could speak Russian when I was

very young. He could play football much better

when he was at school.

Some examples I did a lot of sport last week. They did all their reports on time

last month.

Some examples I had several visitors last month. She had little contact with

foreigners in her last job.

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Let’s look at Questions, Negations and Statements (+ve) one at a time.

QuestionsThink of some examples of questions in the Present Simple using the different auxiliaries (To Be, Can, To Have and To Do)

What about .....

Are you late? Can you swim? Have you got a car / OR / Do you have a car? Do you drive to work?

To create the Past Simple Question change the auxiliary from the present to the past.

The past of the verb TO BE (am/ is/ are) is was/ were:I/ he/ she/ it WASWe/ you/ they WERE

Are you late? / BECOMES / Were you late yesterday?

The past of the verb CAN is Could (for all subjects):

Can you swim? / BECOMES / Could you swim last year?

The past of the verb TO DO (Do / Does) is Did (for all subjects):

Do you drive to work / BECOMES / Did you drive to work last year?

The Past of the verb TO HAVE (have/ has)is Had BUT we cannot use HAD as an auxiliary;Have you got a car? / DOES NOT BECOME / Had you got a car last year?We need to use the “DO” version.Do you have a car? / BECOMES / Did you have a car last year?

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Past Past simplesimple

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Let’s look at some more examples;

What did you do yesterday evening?Where were you this morning?Why couldn’t he go to the meeting?Did he have the report with him on the plane?Where did you go for your last trip?

NegationsThink of some examples of negations in the Present Simple using the different auxiliaries (To Be, Can, To Have and To Do)

What about .....

I am not late! I can’t swim I have not got a car / OR / I do not have a car? I do not drive to work

To create the Past Simple Negations change the auxiliary from the present to the past.

The past of the verb TO BE (am/ is/ are) is was/ were:I/ he/ she/ it WASWe/ you/ they WEREI am not late! / BECOMES / I was not late yesterday

The past of the verb CAN is Could (for all subjects):I can’t swim. / BECOMES / I could not swim last year?

The past of the verb TO DO (Do / Does) is Did (for all subjects):I do not drive to work / BECOMES / I did not drive to work last year

The Past of the verb TO HAVE (have/ has)is Had BUT we cannot use HAD as an auxiliary;I have not got a car / DOES NOT BECOME / I had not got a car last yearWe need to use the “DO” version.I do not have a car / BECOMES / I did not have a car last year

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Past Past simplesimple

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Let’s look at some more examples;

I didn’t do anything yesterday eveningI wasn’t in my office this morningI couldn’t go to the meeting last weekHe did not have the report with him on the planeI didn’t go to the mountains yesterday.

Statements / positivespositive negative question

I HeSheIt

was

late.

I HeSheIt

was not(wasn’t)

late

Was

Ihesheit

late?

WeYou They

wereWeYou They

were not(weren’t)

Werewe youthey

Practice Last year Rachel …………….. 22, so she …………….. 23 now. When I …………….. a child, I …………….. afraid of dogs. We …………….. hungry after the journey but we …………….. tired. The hotel …………….. comfortable but it …………….. expensive. …………….. the weather good when you …………….. on holiday? Those shoes are nice. …………….. they expensive? Why …………….. the meeting end so late? What …………….. the reason for the management failure?

short answers

Yes,I/he/she/it was.

No,I/he/she/it wasn’t.

We/you/they were. we/you/they weren’t.

‘Were you late?’ ‘No, I wasn’t.’ ‘…………….. Ted at work yesterday?’ ‘Yes, he ……………... ‘…………….. Sue and Steve at the party?’ ‘No, they ……………...’

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Past Past simplesimple

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I very much ENJOYED the party. Mr Edwards DIED ten years ago. When I LIVED in Manchester, I WORKED in a bank.

Very often the past simple ends in –ed:

They watch television every evening. (present simple)

They watched television yesterday evening. (past simple)

work —worked clean —cleaned start —startedstay —stayed arrive —arrived dance —danced

We ………………. (invite) them to our party but they ………………. (decide) not to come.

The police………………. (stop) me on my way home last night.

She………………. (pass) her examination because she………………. (study) very hard.

Many important verbs are irregular. This means that the past simple does not end in –ED. Leave Left We all LEFT the party at 11 o’clock. Go Went Yesterday I WENT to London to see a friend of mine. Cost Cost This house COST £35,000 in 1980. I usually get up early but this morning I got up at 9.30. We did a lot of work yesterday. Caroline went to the cinema three times last week. Jim came into the room, took off his coat and sat down.

Practice I clean my teeth every morning. This morning I …………….. my teeth. Terry …………….. (to work) in a bank from 1986 to 1993. Yesterday it …………….. (to rain) all morning. It…………….. (stop) at lunchtime. We …………….. (enjoy) the party last night. We danced a lot and …………….. (talk)

to a lot of people. The computer system …………….. (fail) last night.

Practice Ann: DID you GO out last night, Tom?

Tom: Yes, I went to the cinema. But I DIDN’T ENJOY the film. When …………….. Mr Edwards DIE?

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Tom: Look! It’s raining again.Ann: Oh no, not again. It RAINED all day yesterday too.

RAINED is the past simple tense. We use the past simple to talk about actions or situations in the past.

watched is the past simple:

I/we/you/theyhe/she/it watched

NOTE:If a verb ends in a consonant + Y (-by,-ry, sy etc) Y changes to “i” before –ED:

hurrY / hurrIED studY / studIED applY / applIED trY / trIEDtry —tried copy —copied stop —stopped plan —planned

Past Past simplesimple

Past Past simplesimple

PronunciationFor verbs that end in a voiceless constanant the “ED” sounds like “D”

Washed – Wash”D” Died Die”D”For verbs that end in a voiced constanant the “ED” sounds like “T”

Walked – Walk”T” Stopped – Stopp”T”For verbs that end in “T” or “D” the “ED” sounds like “ID”

Started – start”ID” Decided – Decid”ID”attacked blamed promised waited liked decided helped pushed counted started watched lived avoided talked seemed

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What …………….. you DO at the week-end? We …………….. (Invite, not) her to the party, so she DIDN’T ……………..(come). Why DIDN’T you …………….. (supply) me with the steel sheets? Where …………….. you put the check-list of compents that need changing?

Practice

Gretna SceneEVEN for Gretna Green, this was a strange story. Marcus Lee-Curtis, 21, and Marie Schearer, 16, weren’t runaways. The bridegroom’s mother was at the wedding and so were twenty other guests. But the bride’s parents weren’t there. In fact, they didn’t know anything about the wedding until the following week, and then Mrs Schearer was so angry that she attacked Marcus’ mother.

Marie first met Marcus when she was only 13. They fell in love and when Marie was 16, she left home and lived with Marcus at his grandmother’s house. They decided to get married. But Marie was only 16 and her parents didn’t approve, so they went to Gretna Green.

A week later, Marie’s mother opened the local newspaper and saw a photograph of the bride and groom. She wasn’t happy and she blamed Marcus mother. She waited outside the Lee-Curtis’ house, and when Mrs Lee-Curtis came out, Mrs Schearer stopped her. She shouted at her and pulled her hair. When Marcus tried to help his mother, Mrs Schearer hit him in the stomach. Then she drove her car at Mrs Lee- Curtis and pushed her into a garden. In court to day Mrs Schearer apologised. When. they came out of court Marie smiled and said: “I hope that in time we can all get together.’

Write the questions, using this information. 1. When / Marie/ meet / Marcus2. When / she / leave / home

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In England you can get married when you are 16, but you need your parents’ permission until you are 18. In Scotland, however, you can get married at 16 without this. So young English people who want to get married without their parents’ permission often run away (elope) to Scotland. The traditional place for these weddings is Gretna Green, a village just over the Scottish border.

Past Past simplesimple

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3. Where / the wedding4. Why / you / not there5. How / you / find out / about it6. How / you / feel7. What / you / do8. Anyone / try / to stop you

PracticeThe Witch of Wall Street

Hetty Robinson learnt all about money when she was very young. As a child, she read the financial pages of the newspaper to her wealthy father. Her father died when Hetty was 30 years old and she inherited $1 million. When she herself died in 1916, she left a fortune of almost $100 million to her two children.

Hetty made her money on the New York stock exchange. She was a financial genius. She made money so easily that people called her the Witch of Wall Street. But although she was one of the richest women in the world, she was very mean. She counted every cent and she spent as little as possible. She didn’t own a house, because she didn’t want to pay property taxes. So she and her children lived in cheap hotels.

She spent almost nothing on clothes, and wore the same long black dress every day. She washed it herself, but to save soap she only washed the bottom of the dress, where it touched the ground. Other people had their own offices, but Hetty used a desk in the bank where she kept her money, because it didn’t cost anything. She sat in the bank and ate her sandwiches while she bought and sold stocks and shares. If the bank complained, she just moved all her money to another bank.

Hetty’s family paid the price for her meanness. When she was 33 she married a millionaire, Edward Green and they had two children. Green, however, lost all his money, so Hetty left him. When her son, Ned, injured his knee Hetty didn’t want to pay for a doctor, so she took him to a free hospital for poor people. Unfortunately the doctor knew that Hetty was rich and he asked for money. Hetty refused and took the boy away. His leg didn’t get better and two years later doctors removed it.

But eventually Ned got his revenge. At the age of 81 Hetty had an argument with a shop assistant about the price of a bottle of milk. She became so angry that she had a stroke and died. So Hetty’s meanness finally killed her. Ned inherited half his mother’s fortune, and he spent it all on parties, holidays and expensive jewellery. He even bought a chamber pot covered with diamonds!

Language focus: so ... that ...Look at these two sentences:

Hetty became angry. She had a stroke.The second sentence is the result of the first sentence. We can show it like this:Hetty became so angry that she had a stroke.

Join these sentences in the same way.1 Hetty was mean. She refused to pay for a doctor.

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PracticePractice

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2 Ned’s injury was bad. He lost his leg.3 Hetty was rich. She could buy anything.4 She was clever. She made millions of dollars.5 Hetty made money easily. People called her the Witch of Wall Street.

Customs

Create the questions which the customs ask. Full name? Spell it? Where from? Chinese? Date of birth? - When born? Address? You do here? Where live family? How long in England? Next of kin?

Customs question Your answerWhat is your full name?Where are you from?What nationality are you?What is your date of birth?What is your address in England?What are you doing in England?Where does your family live?How long are you staying in England?Can you give me your next of kin?

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Classic expressions

Have a nice timegood holiday

partymeetinglunchtrip

Enjoy the holidayyour party

meetinglunchtrip

Enjoy yourselfHave fun

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Seasons greetings

Happy BirthdayHappy EasterMerry Christmas (Xmas)Happy New Year

Examples of some classic expressions

Did you have a nice holiday?It was great!Did you enjoy the party?No, the music was awful.Did you have a good meeting?It was okay. It went on a bit, though.

How and What … like?

How is / are etc, is used to state the health or well being of a person or thing.What … like is used to ask to describe something.When the object has no health or well being the meaning of How and What … like is the same.

How is your brother? He is a lot better now, thanks.What is your brother like? Well, he is tall with dark hair and thin.How is your car? It is at the garage, it shouldn’t be too

expensive.What is your car like? It is big, and black. It has got power steering,

you know!

Sometimes the meanings are the same

How was your holiday? It was very niceWhat was your holiday like? It was very niceHow is the weather? It’s terrible!What is the weather like? It’s terrible!

Past examplesWhat was the meeting like? It was tough!How was the meeting? It was tough!How was your day? Normal, nothing much happened.What was your day like? Normal, nothing much happened.

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Talk about itTalk about it

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1 Tell me about yourself.2 How would you describe yourself? (character / personality)3 Are you married? Single? Do you have partner?4 What are your strengths / weaknesses?5 What do you do in your free time?What are your hobbies? / Do you have any hobbies?6 Why are you interested in working for our company?Why do you want to work for this company?7 What type of position do you think you are suited for / would suit you?8 How would you describe the position we have to offer?9 What aspects of the position are you most / least interested in?10 What would you like to find in this job that you didn't have in your previous job?11 How do you think you could develop the position?What would be your strategy to develop the position?12 What have you got to offer us?What could you contribute to our company?13 What do you think you gained by working in your last job?14 What were you responsible for?What did your job involve?15 What do you think of your (last) boss?16 Why do you want to leave your present job?Why do you want to change jobs?17 What are your salary requirements?How much would you hope to earn in this position?How much do you think you should be offered for this position?What salary would you expect (to be offered) for this position?18 Have you received any offers of a job?19 Why have you had to look for a job for so long?Why have you been looking for a job for so long?Why did it take so long to find a new job?20 How do your feel about your future in the profession?21 Have you had any failures? What failures have you had?Have you had any negative experiences?22 What sort of obstacles have you come across / encountered in your work?23 If you had to recruit colleagues, what qualities would you look for?24 Would you be willing to relocate/to move to another part of the country/to work abroad?25 Don't you think you have too much experience / you are over-qualified for this job?26 How long do you think you would stay with us?If we offered you this job, how long would you expect to stay with us?27 Which do you prefer : to work alone or in a team?Do you prefer working alone or with other people as part of a team?28 Do you know how to manage a team?Are you capable of leading a team?Do you think you have the ability to be a team leader?29 Why should I recruit you?How could you persuade me to recruit me?30 Do you have any comments to make, or any questions to ask?

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Interview Interview QuestionsQuestions

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Exclamations Fantastic Lovely Funny Strange Horrible-looking thing

How is used with an adjective as an exclamation. How lovely!

What is used with a noun group as an exclamation What lovely flowers! What a horrible looking thing.

Which exclamation represents the four descriptions on the right.I’m going to New York tomorrow. Oh, really! Surprise?I’ve got 25 cousins in France Goodness me! Interest?Peter’s had an accident. Oh no! Sadness?I’ve just won £20. That’s great! Excitement?

Match the appropriate exclamation.There’s been an accident. How lovely!I’m sorry, I can’t meet you tonight. What a pity!The radio isn’t working properly. What a

nuisance!My sister has just had twins. How awful!

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ExclamationsExclamations

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! = exclamation of interestChatting2 friends meet by chance in the streetPerson A Person BHello okay?Well – you do now? Walk , you?Buy shoes ! – good shops hereYes, do this evening? Go to pub, you?No plans. You come to pub?Yes, where? White horse, Coventry, you know it?Yes, near station rightWhen? 7.30pm! – who go? Jane, Dave and IBye Bye

At work 2 colleagues meet at the coffee machineColleague A Colleague BGood day? Yes, a lot of work, You?No, bad, production problems. ! – what?Miss a component ! – when arrive?Thursday – by special shipment Thursday okay?Yes, my boss angry – you work on? ABC Ltd deal – complicated! – big? Verydelivery date? first week January – I work 24/7 to

finishwant coffee? No teaMilk + sugar milk

Thank youWhere lunch you? Pub – sandwich – you come?Yes – bye bye

Formal chatAn important client has just flown in from the US ! Host VisitorHi Hi, okay?Very, you not badFlight? No problems, beautiful areaYes, mountains, sea, good food. LuckyDrink? No – breakfast beforeHow hotel? Okay – no swimming poolStart meeting? Yes

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ExclamationExclamationss

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Practice:This is my brother JohnHow old is your brother?My brother is 45 years old.What does he do?He is an accountant.

This is my mother How old is your mother?My mother is 80 years old. She is retired.

This is my cousin Jim.How old is Jim?Jim is 29 years old.What is his job?He is a manual worker in a factory.

This is my cousin Sharon. She is 25 years old.What does she do?She is a Sales person

Family SonMother DaughterFather ChildrenBrother ChildSister Brother-in-lawGrandmother Sister-in-lawGrandfather Mother-in-lawGrandson Father-in-lawGranddaughter CousinAunt NephewHusband WifeUncle Niece

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Child is “singular” and “children” is plural.

“Kid” or “Kids” is a slang word for child or children.

My brother’s wife is Mary. She collects paintings. Mary’s favourite paining is of her son’s rabbit. Her son has got two rabbits.My friend’s car is blue and very fast. His brother, Joe, has also got a car. Joe’s car is very long. His girlfriend’s car is pink!

Family Family manman

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A day in the life of …It was Thursday morning, the weather was better than I thought. I got up early, had a shower and put on some clean clothes, the best clothes I had. In order to manage my stress I like to have a walk in the morning, in all types of weather. I didn't go for a walk today though, I was too busy. I didn't have a car so I needed to take the bus. I had a heavy breakfast (a bit like brunch) as I didn't know when I would eat again. I may only have a snack for lunch. Dinner seemed a long time away. I had an appointment in Manchester city center at 11.30 to see a dress designer who was promoting his new collection, Jovani! He comes from Lanciano, the most beautiful city in Abruzzo. It was a tough week and I was looking forward to the weekend. Tomorrow was Saturday and I needed a rest. I just don't understand how come I was so tired' I have searched on the internet for information on Jovani and I have been analyzing him for some time. Jovani's designer dresses collection is unlike anything it has been in the past. With all new styles, fits, silhouettes and fabrics, Jovani's designer dresses spans over many different looks including classic and conservative, fashion-forward and trendy as well as simple and elegant. Al the moment he is very big in the USA. He should be a very useful contact to develop but a tough contact to convince. Jovani also promotes other people's designs, like some of my favorite brands. I would be happy to meet any of the designers. I create drawings and draw every day and live for design. I also like cooking, I can cook very well and it is nice to be able to do something which other people appreciate. Some of Jovani's customers are the most prestigious buyers in the business. I got to their offices early, so I had to wait. There were a lot of good cafés so I had a coffee and watched some TV alone. I love coffee but I don't like tea much. The area was full of factories and offices. It was very industrial. I lived most of my life on a farm so I was not used to industry. After the coffee I went for a walk and stopped at a local employment agency. There were a lot of jobs on offer. The people seemed friendly and the office was nice so I popped in. The meeting at the agency took just a few minutes and they seemed like professional people. They told me I will not have any difficulty finding a job. I found that difficult to believe in this climate, the worst climate for some time. I left them a copy of my CV and they told me they would call me. It was time to go to the designer's office, I didn't want to be late so I said goodbye and moved on. The high fashion sector is difficult but I find it so interesting. The offices were beautiful, much nicer than the employment agency's. They left me with a form to fill in which had a lot of personal questions.

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SummarySummary

SummarySummary

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I needed to go to the outskirts of the city. Before I went into Jovani's offices, I thought if there was anything else I needed to take in with me. No, I had my CV, and portfolio with me, so I carried on into the building. What else could he need ? I thought to myself. It is always useful to bring a note pad and pen to take notes of any details. I can not trust my memory as I often forget details. In fashion, from day to day, you feel like anything can happen. I also think I am better at designing short, casual dresses. An enthusiastic assistant called me over and I followed her to the marketing and sales department. She was full of energy with a striped T-shirt and a black pair of trousers. The marketing department was very clean, and light and some of the employees were acting quite silly. On the contrary, the Marketing Manager was really quite serious, he was wearing an elegant suit, glasses and his hair was very curly. I could see Jovani in the distance. He was quite an old designer, perhaps in his 50s. He was wearing a dark, clean cut suit with a pink lining, and shoulder pads from the 80's. His pockets were empty with the same pink trim. The material looked soft to touch but aggressive. The trousers and jacket were made out of the same material. It was a fantastic suit. He was deep in thought talking to a photographer. The marketing manager spoke clearly and came over as very professional but he had a French accent. I love France and I speak it very well. It is very useful to speak French in the world of high fashion. He asked me 'Shall we start?', and I smiled as an answer, as I felt a little nervous. He asked me 'Let's talk about your work experience.' So we started talking and we got on really well. We spent some time negotiating the deal, but at the end, we shook hands and we closed the deal. The meeting didn't take long. I will have a tough job meeting the agreed expectations, but I think I will have a good time trying. I do work hard and I care about my targets. I was very happy, my plans had come true, and this was a huge deal. I felt hot in my dress from the excitement, even though I looked really beautiful in it. Sooner or later everybody gets a break and this was mine. Jovani's team was very professional, and persuaded me to stay in a hotel for the night. I agreed, and heard the Hyatt had a room. The streets were dirty and noisy, with so much traffic. I'm not exaggerating.

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1 Tell me about yourself.

2 How would you describe yourself? (character / personality)

3 Are you married? Single? Do you have partner?

4 What are your strengths / weaknesses?

5 What do you do in your free time? What are your hobbies? / Do you have any hobbies?

6 Why are you interested in working for our company? Why do you want to work for this

company?

7 What type of position do you think you are suited for / would suit you?

8 How would you describe the position we have to offer?

9 What aspects of the position are you most / least interested in?

10 What would you like to find in this job that you didn't have in your previous job?

11 How do you think you could develop the position? What would be your strategy to

develop the position?

12 What have you got to offer us? What could you contribute to our company?

13 What do you think you gained by working in your last job?

14 What were you responsible for? What did your job involve?

15 What do you think of your (last) boss?

16 Why do you want to leave your present job? Why do you want to change jobs?

17 What are your salary requirements? How much would you hope to earn in this position?

How much do you think you should be offered for this position? What salary would you

expect (to be offered) for this position?

18 Have you received any offers of a job?

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Interview Interview QuestionsQuestions

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19 Why have you had to look for a job for so long? Why have you been looking for a job for

so long? Why did it take so long to find a new job?

20 How do your feel about your future in the profession?

21 Have you had any failures? What failures have you had? Have you had any negative

experiences?

22 What sort of obstacles have you come across / encountered in your work?

23 If you had to recruit colleagues, what qualities would you look for?

24 Would you be willing to relocate/to move to another part of the country/to work abroad?

25 Don't you think you have too much experience / you are over-qualified for this job?

26 How long do you think you would stay with us?If we offered you this job, how long would

you expect to stay with us?

27 Which do you prefer : to work alone or in a team?

Do you prefer working alone or with other people as part of a team?

28 Do you know how to manage a team?Are you capable of leading a team?Do you think

you have the ability to be a team leader?

29 Why should I recruit you? How could you persuade me to recruit me?

30 Do you have any comments to make, or any questions to ask?

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CutleryForkKnifeSpoonserving spoondesert fork and spoonNapkin or serviettenut crackerCake slicemeat knivesSoup spoonFish knifeTea-spoon

Types of foodPork Mushrooms wine beef water cheeseMilk Lamb eggs rice sausages bananasFish turkey sandwiches bacon grapes breadPasta potatoes cake tomatoes chicken Ham

DRINKS

MEAT

FRUIT

VEGETABLES

OTHER

MealsWhat do you eat for; Breakfast Lunch Dinner Snacks?When do you normally eat them? Do your habits change on the weekend?

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Serving dishPlateSoup dishBrandy or whisky glassRed wine glassWhite wine glassBrandy or whisky glassPort glassWine DecanterLiqueur or spirit decante

Business Business lunchlunchBusiness Business lunchlunch

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Timeless English Food HALIBUT FISH AND CHIPS Served with Lemon, tartar sauce and malt vinegar COLESLAWCabbage and carrot mixed with mayonnaise, brown sugar, vinegar, salt and pepper.

Savoury Puddings CHICKEN HAM & MUSHROOM PUDDINGA light pastry containing tender pieces of chicken, smoked ham and mushrooms in a creamy sauce. SAVOURY RATATOUILLE PUDDINGDelicious herb and savoury crust with a really tasty medley of Mediterranean vegetables in a spicy tomato sauce. (VEGETARIAN) STEAK & KIDNEY PUDDINGLean diced beef and kidney in a classic rich gravy STEAK, MUSHROOMS & ALE PUDDINGRich ale and fresh mushroom sauce with fine lean steak.

Individual Sponge Puddings STICKY TOFFEE PUDDINGA light sponge with sweet runny toffee topping over the top. TREACLE SPONGEA sponge base with treacle splashed. SPOTTED RICHARD (DICK) Sponge with raisons, served with custard.

Traditional Shepherd’s PieThe dish gets its name from the caretaker of one of England's most valued animals -- the sheep. It was sheep's wool that first brought England prosperity and commercial strength. From sheep comes mutton and lamb. Mutton is the meat of a sheep at least 2 years old, "prime" mutton is from a 4-year-old, and lamb is the meat of a sheep up to 1 year old. To be exact, shepherd's pie is not really a pie. Traditionally, it was a mixture of meat (usually minced cooked mutton), whatever vegetables were available, seasonings and a thickened stock, covered with a layer of mashed potatoes. When baked, the mashed potatoes developed a lightly browned crust, hence the likeness to a pie.

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Business Business lunchlunch

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I am going toI’m going to (do something) = I have decided to do it, my intention is to do it:In the morning “I’m going to watch TV this evening”

It is not an appointment, a fixed arrangement but something you intend to do. I’m going to buy some books tomorrow. Sarah is going to sell her car. I’m not going to have breakfast this morning. I’m not hungry. What are you going to wear to the party tonight? ‘Your hands are dirty.’ ‘Yes, I know. I’m going to wash them.’ Are you going to invite John to your party?

Something is going to happen

Something is going to happen = it is clear now that it is sure to happen: Look at the sky! It’s going to rain. (black clouds now —~ rain) Oh dear! It’s 9 o’clock and I’m not ready. I’m going to be late. (9 o’clock

now and not ready —~ late)

PracticeEducation in England and WalesChildren start primary school when they are 5 years old. From 11 to 16 they go to secondary school. When they are 16 they take the General Certificate of Secondary Education (GCSE) exams. At the age of 16 they can leave school or study for two more years in the sixth form. Here, they study three subjects for the qualification called A-levels. At the age of 18 they can go on to study at a university. Most university courses last three years. Students can apply to any university in the country and many young people choose to study away from home.

A year outYou’ve just finished your A levels and you’ve got a place at university, but you’d really like a break from the academic world. Why not think about taking a year out? While most students go straight from school to university, more and more young people today are choosing to spend a year at ‘the university of life’ first.

There are lots of things to choose from. You could work in a bank or do community work. You might even do something adventurous, such as joining an expedition to the Amazon rain forest. The experience will broaden your horizons and teach you new skills. It may also give you the chance to earn some money, which will be very helpful when you eventually start your studies.

If you’re interested in taking a year out, you must make sure that the university will hold your place for you till next year. Most are quite happy to do this, as they find that year-out students are more mature, confident, and independent. But don’t forget: it’s a year out not a year off. Your university will want to know what you’re going to do. They won’t be very pleased if you just want to do nothing for a year. So what would you do with a year out?

What are you going to do in your year out? Your plans for the near futureWhat would you do if you had a year out? Hypothetical discussionGoing to do something + willExample: A local factory has closed down. Write the plans that people have.1. Retire / buy a cottage.I’m going to retire. I think I’ll buy a cottage.

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Going to Going to dodo

Going to Going to dodo

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2. Look for new jobs / not be easy. We__________________________________________________________________________3. Look for something here / emigrate to Australia. I think I _____________________________________ but if I can’t find anything, I _________ _________________ probably ___________________________________________________ .4. Start a training course / be usefulThey __________________________________________________ next week. They are sure it __________________________________________________5. Join the army / take a holidayI _______________________________________________________________ but I think I ______________________________________________________________________ first.6. Travel around the world / leaveWe _______________________________________ . We ______________________________ on Monday.will and would Put in will (‘ll) or would (‘d).

1 A How would you spend a year out? B Oh, I ___________ go abroad.

2 It_____________ be sunny tomorrow.3 A _____________ you like a sandwich?

B That ___________ be nice.A OK. I _____________ make you one.

4 A What ________________ your perfect partner be like?B Oh, she_________________ have to be intelligent most of all.

5 A __________________ you prefer to eat in tonight?B No, I ________________ rather go out.A OK. I _________________ book a table.

6 A How _________________ you spend your ideal day?B I ___________________ spend it with my family.

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What can you see?

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Object Object namesnames

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The Past Continuous

The past continuous does not tell us whether an action was finished or not. Perhaps it was finished, perhaps not. Compare:

Tom was cooking the dinner. (past continuous) = He was in the middle of cooking the dinner and we do not know whether he finished cooking it.

Tom cooked the dinner. (past simple) = He began and finished it.

We often use the past continuous (I was doing) and the past simple (I did) together to say that something happened in the middle of something else:

Tom burnt his hand when he was cooking the dinner. I saw Jim in the park. He was sitting on the grass reading a book. It was raining when I got up. While I was working in the garden, I hurt my back.

But to say that one thing happened after another, use the past simple:

Yesterday evening Tom was having a bath when the phone rang. He got out of the bath and answered the phone.

Compare:

When Tom arrived, we were having dinner. (past continuous) = We had already started dinner before Tom arrived.

When Tom arrived, we had dinner. (past simple) = Tom arrived and then we had dinner.

There are some verbs (for example know) which are not normally used in continuous tenses.

The past simple and past continuous

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Yesterday Tom and Jim played tennis. They began at 10 o’clock and finished at 11o`clock.What were they doing at 10.30?They were playing tennis (at 10.30).

They “were playing” means that they were in the middle of playing tennis. They had started playing but they hadn’t finished.

This is the past continuous tense: I/ he/ she was

playingWe/ they/ you were }

We use the past continuous to say that someone was in the middle of doing something at a certain time. The action or situation had already started before this time but hadn’t finished.

This time last year I was living in Brazil.

What were you doing at 10.00 o`clock last night?

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Jack was reading a book. The phone rang. He stopped reading. He answered the phone.

What happened? The phone rang. (past simple)What was Jack doing when the phone rang (past continuous)He was reading a book. (past continuous)What did he do when the phone rang? (past simple)He stopped reading and answered the phone. (past simple)

Jack began reading before the phone rang. So: When the phone rang, he was reading.

He was reading

I started work at 9 o'clock and finished at 4.30. At 2.30 I was working. It was raining when we went out. (= it started raining before we went out) I saw Lucy and Steve this morning. They were waiting at the bus stop. Jenny fell asleep while she was reading.

An embarrassing incident

One day last summer I was walking through the local park. It was a hot day and I was eating an ice cream. As I was walking past the boating lake, I saw my friends, Carol and Jim. They were taking their dog for a walk. When we met, we stopped for a chat. While we were talking, the dog suddenly jumped up and tried to get my ice cream. I pulled my hand away and unfortunately the ice cream came out of the cone. Now there was a bald man behind me. The poor man wasn’t doing any harm. He was just sitting on a bench and reading a newspaper. Well, when I pulled my hand away, the ice cream flew through the air and it landed on the man’s head. I didn’t know whether to laugh or cry, but Carol and Jim did. When I looked at them, they weren’t just laughing, they were in hysterics. But I was terribly embarrassed.

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He began reading He stopped readingThe telephone rang He answered the telephone

past simple

A: What did you do yesterday morning?B: We played tennis. (from 10 to 11.30)

beginning (10 o’clock) end (11.30)

We played (complete action)

Jack read a book yesterday. (= from beginning to end)

Did you watch the film on television last night? It didn't rain while we were on holiday.

past continuous

A: What were you doing at 10.30?B: We were playing tennis.

Beggining (10 o’clock)

We were playing

Jack was reading a book when the phone rang. Were you watching television when I phoned

you? It wasn't raining when I got up.

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Old order, new orderTake 3, Unit 2, pg 7, no. 2

1945 Churchill – Iron curtain across Europe1968 Kennedy visits wall – Ich bin ein Berliner1962 New leaders for old in Prague1985 Russian tanks go in – end of Prague Spring

December 1989 Down comes the wall – one Germany!November 1989 Ceaucescu fallsNovember 1989 New leaders in USSR

New words

Unions invasion demonstration leaderReunification tanks revolution riot

Listen to the tape regarding experiences in Eastern Europe. For each situation,

Where were they? What did they witness? What were they doing at the time?

How important do you think the events were in Eastern Europe in1989? What is happening now?

While , as , when.Study the sentences below,- While I was typing a report, we heard that he was dead. He drove past as I was walking down the avenue. When people were fighting in the streets, everyone became very nervous.

Practice We ______________________ (hear) the noise when we ______________________(drive)

through the streets

While she ______________________ (write) the report, she ______________________ (receive) the fax from Berlin

They arrived in the city as the others______________________ (leave).

While I ______________________ (travel) to Poland by train, someone ______________________ (steal) my passport.

He ______________________ (read) the newspaper while he ______________________ (wait) for the bus.

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Practice1. Carol …………………….(break) her arm last week. It……………………. (happen) when

she……………………. (paint) her room. She……………………. (fall) off the ladder.

2. The train……………………. (arrive) at the station and Paula……………………. (get) off. Two friends of hers, John and Jenny, ……………………. (wait) to meet her.

3. Yesterday Sue ……………………. (walk) along the road when she ……………………. (meet) Jim. He……………………. (go) to the station to catch a train and he ……………………. (carry) a bag. They……………………. (stop) to talk for a few minutes.

East meets West

The events in Berlin in 1989 will live in people’s memories for years to come. At midnight on November 9, the division of the city by the Berlin wall ended after twenty-eight years.

East and West Berliners wept for joy and embraced each other as they climbed over the wall or crossed over the open checkpoints. Family and friends were reunited after years of separation and the celebrations lasted throughout the night. The streets were full of singing, dancing people.

Many Berliners had come prepared and began to attack the construction with hammers. Traffic came to a standstill, but no-one wanted to go anywhere else. These people were making history.

By dawn, small groups of Eastern and Western Berliners were sitting together, exhausted by their emotions and the celebrations. Their faces were full of the excitement of freedom and realisation that Berlin was one city again.

Used to

Before the wall came down, Germany used to be divided.

Used to describes something which was true in the past but is no longer true.Before 1989, life in the East used to be very hard.Until November 1989, the Wall used to separate families.

Practice Many people ____________________ three days a week, but now most of them work six.

He ____________________ to leave , but now he wants to stay.

We ____________________ where the government told us we had to, but now we can live where we want.

Most people never ____________________ abroard, but now they go on holiday to other countries.

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1 A:What ……were you doing…. (you/do) when the phone………rang…. (ring)? B:I ……was watching…. (watch) television.2 A: Was Jane busy when you went to see her? B: Yes, she……………………. (study).3 A: What time……………………. (the post / arrive) this morning? B: It ……………………. (come) while I……………………. (have) breakfast.4 A: Was Margaret at work today? B: No, she……………………. (not/go) to work. She was ill.5 A: How fast ……………………. (you/drive) when the police…………………….(stop) you? B: I don’t know exactly but I……………………. (not/drive) very fast.6 A: ……………………. (your team / win) the football match yesterday? B: No, the weather was very bad, so we……………………. (not/play).7 A: How……………………. (you/break) the window? B:We……………………. (play) football. I……………………. (kick) the ball and

it……………………. (hit) the window8 A:……………………. (you/see) Jenny last night? B: Yes, she……………………. (wear) a very nice jacket.9 A: The fuel hoes ……………………. (fall-off) at 2 o’clock this morning! B: Why ……………… the alarm go-off?.10 A: I ……………………. (lose) a nozzle segment from the low pressure turbine stator yesterday. B: ……………………. (you/find) a replacement? A: Yes, there ……………………. (be) one in the store room.

More Practicehide get into expect appeargo put down hear cleanhelp ring fall off not get dressedlook run put on stand

One afternoon I _______________ upstairs to have a bath. As I ________________ the bath, the telephone ________________ in the hall. I ________________ an important call, so I _________________ downstairs. There was nobody else at home, so I ________________ again. However while I _________________ in the hall with nothing on, I ________________ voices outside the front door. It was my teenage daughter and her friends, but I couldn’t get back upstairs in time. I ________________ the phone, ________________ into the living room and ________________ behind the curtains. Unfortunately, the window cleaner _________ the living room windows. When I suddenly ________________ the poor man ________________ his ladder. Fortunately, when my daughter and her friends ________________ the noise, they ________________ outside. When I ________________ out of the window, they ________________ the window cleaner. So I ________________ upstairs and _________________ a dressing gown. Luckily the window cleaner wasn’t hurt, but it was all very embarrassing.

Robin’s storyIt was nearly ten years ago, so I was about 22. I was working as a builder at the time and I was also

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the singer with a band in my free time. Anyway, we were building some houses near Farnham in Surrey. It was about half past ten in the morning and most of the other men were having their tea break. They were listening to the radio. I was working on the roof of one of the houses. There was another guy near me. He was painting the windows of the next house.

Katherine’s storyIt was two years ago now — about eight o’clock in the evening. We were sifting in the living room. My husband was sifting in an armchair. He was reading the paper, as he always did. I was sifting on the sofa. I was knifing. Our daughter was expecting a baby, you see — our first grandchild — and I was knitting a Iiftle cardigan for it. Yellow, it was. There was a quiz show on the TV. It was Strike it Lucky. Isn’t it interesting how you remember —these details? But we weren t really watching it. Well, as I said, we were I just having a normal evening at home, when suddenly

David’s storyOh yes, I can remember it as if it was yesterday. I was at work at the time — at the bank. I was having a meeting with my staff. We were all sitting around the big table in my office. It was a rather boring meeting, but most meetings are, I suppose. Anyway, while Sarah Harvey, the assistant manager, was speaking, my secretary came in and said, ‘There’s a phone call for you.’ Well, normally my secretary doesn’t interrupt meetings for phone calls. She takes a message. So I was surprised when she came in. ‘It’s your wife,’ she said. ‘She says it’s urgent.’ I was rather worried at this. My wife doesn’t panic easily.

More Practice

Last summer I was staying (stay) in London with my friends Sue and Dennis. One day Sue and Dennis ………………. (do) something outside and I was alone in the house. ………………. (decide) to have a bath. I ………………. (go) to the bathroom and ………………. (turn on) the taps. Then while the bath ………………. (fill up), ………………. (go) to the bedroom. Unfortunately while ………………. (lie) on the bed I ………………. (fall) asleep. I had a very strange dream. I ………………. (sail) a boat along a river, when sudden I ………………. (come) to a waterfall. The water ………………. (make) a tremendous noise. While ………………. (struggle) to stop the boat I ………………. (wake up).

I……………….(hear) a noise downstairs. Sue and Dennis ………………. (come) into the house. Then I ………………. (realize) that I could still hear the watefall. It was the bath, of course. I ………………. (jump) off the bed and ………………. (run) to the bathroom. There was water everywhere. As I …………... (rush) to turn off the taps, I………………. (slip) in all the water and ………………. (fall) down the stairs. So when Sue and Dennis……………….(come) into the hall, water ………………. (pour) down their stairs and I ………………. (lie) on the floor. They were not pleased and I felt terribly embarrassed.

The roof of the world

white water fit experiences bought modern colorful stop flew spectacular trek start trip sailed entered sightseeing journey city direct

flight comfortable rooms luxuries ship adventurous bored

If you’re………………. with beaches, but you aren’t ………………. or adventurous enough to ………………. through the Himalayas or the Sahara desert, try Alaska. Our ………………. to

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America’s largest and most northerly state was one of the greatest ………………. of my life.

First of all we………………. to Vancouver, in Canada. We spent two days in this very ………………. city, before we started our seven-day ………………. by ship along the Alaskan coast. The first ………………. was Ketchikan, where we all ………………. lots of souvenirs — ………………. blankets and shirts were the most popular things. From Ketchikan, we ………………. to Sitka Harbour and we ………………. a different world. The scenery with its mountains and volcanoes was ………………. , particularly the dramatic Columbia Glacier, over 80 metres high.

We spent our final day in Anchorage, Alaska’s largest……………….We took a……………….tour around the city and then went to the airport. There are no ………………. flights from

Alaska to London, so we flew to Seattle to pick up the ………………. home. The whole holiday was wonderful. The ship was very………………. . The………………. were quite small, but had lots of little………………. and the food was excellent. You spend most of your time on the………………. although the more ………………. tourists can try………………. boat rides through the rapids on some of the rivers. The holiday is quite expensive. Prices ………………. at about £1,100.

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