the power of ucaas + sd-wan
TRANSCRIPT
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How can SD-WAN improve theUCaaS customer experience?
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of audio calls inenterprise are
conference calls –and its growing
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75%
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of audio calls inenterprise are
conference calls –and its growing
of users communicate at work with 3 or more
devices
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75% 75%
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of audio calls inenterprise are
conference calls –and its growing
of users communicate at work with 3 or more
devices
of IT Decision Makers have multiple PBX
vendors in production while 33% have 2 or more UC platforms
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75% 75% 75%33%
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SaaS MARKET SIZE IS POISEDTO EXPAND
SaaS has grown 20.3% in 2016 to $37.7 billion
Gartner
SaaS market is poised to surpass $112.8
billion by 2019IDC
Overall market will reach $164.29 billion
by 2022Transparency Market
Research (TMR)
2016 2019 2022
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This growth is due to organizations of all sizesbecoming comfortable with cloud software
SaaS market is poised to surpass $112.8
billion by 2019IDC
Overall market will reach $164.29 billion
by 2022Transparency Market
Research (TMR)
2016 2019 2022
SaaS has grown 20.3% in 2016 to $37.7 billion
Gartner
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Due to the real-time nature of VoIP, video-conferencing and other cloud applications, it is critical that the network delivers low and consistent latencies
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MPLS has been the go-to solution for enterprises looking to stabilize voice communications
Remote users by default have been using the public Internet as their mode of communication
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MPLS struggles with extremely long deployment timelines
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MPLSDEPLOYMENT TIMELINES
60DAYS
80DAYS
100DAYS
120 +DAYS
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HOW DOES MPLSEFFECT BUSINESSES?
• Impedes business expansion initiatives
• Limited connection to cloud applications
• High IT Expertise
• Expensive implementation and
maintenance
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Remote users can expect challenges with using public Internet
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CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
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CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
Congestion-based Packet Loss
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CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
Congestion-based Packet Loss
Delivering a subpar collaborative experience
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WHAT IS SD-WAN?
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Software-Defined Wide Area Network is a technology used to connect enterprise networks over large geographic distances. The solution provides local and global businesses with enterprise-grade, reliable performance for real-time applications like voice and video. It is also cloud-agnostic, enabling improved performance even when voice applications are hosted in any cloud environment.
WHAT IS SD-WAN?
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WHAT ARE THE BENEFITS?
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Lower Costs +MORE BUSINESS
More Bandwidth =
40% LOWER COSTS + 95% BANDWIDTH SAVINGS
Happy Customer =
BENEFITS
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IMPROVED CLOUDPERFORMANCE
More Cloud Options + Global Connectivity =WIN WIN
BENEFITS
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QUICKER IMPLEMENTATIONS
MORESOLUTIONS
DECREASEDCAPITAL EXPENSE
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KEY CONSIDERATIONS WHEN EVALUATINGUCaaS Solutions + SD-WAN
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The type of SD-WANdeployment model is criticalWhen evaluating solutions
KEY CONSIDERATIONS
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SD-WAN DEPLOYMENTMODELS
KEY CONSIDERATIONS
Appliance
ideal for customers that are still hosting many of their applications in their private data centers
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SD-WAN DEPLOYMENTMODELS
KEY CONSIDERATIONS
Appliance
Appliance + Cloud Gateway + Backbone
ideal for customers with applications that are latency and jitter sensitive, and spread across the globe
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SD-WAN & UCaaSPARTNERSHIPS
What type of relationship does the SD-WAN & UCaaS provider have?:
None Referral UCaaS Provider Resells SD-WAN
UCaaS Provider Hosts SD-WAN
KEY CONSIDERATIONS
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EVALUATING PROVIDER’SPAST PERFORMANCES
KEY CONSIDERATIONS
Pre-sales Proof of Concept Implementation Support
Discuss all phases of the process:
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THAT’S THE POWER OFUCaaS + SD-WAN