the power of your most trusted it admin everywhere, all the time local management platform january...

The power of your most trusted IT admin everywhere, all the time

Local Management PlatformJanuary 2013

Uplogix Company Profile

We help our customers improve and modernize their management architecture with our patented local management solution. This reduces OPEX, increases security and improves service levels.

Large, Diverse and World Wide Customer Base.

Locations in US, EMEA, MexicoHeadquartered in Austin, Texas

Global 24x7 support Key Partners: Cisco, Sun, IBM

iDirect, WWT

2©2012 Uplogix, Inc. | uplogix.com

FinancialServices

Mfg. & Retail

MSP &Outsourcing

Healthcare & Enterprise Government

Education& Non-Profit Satellite Energy

Who is “Going Local” with Uplogix?


http://www.slb.com/index.asp

http://www.ercot.com/index.html

http://www.proactivecommo.com/default.asp

What is Local Management?

4

From the Enterprise to the Edge– Reduce operational expenses

– Maintain performance, availability & security

…for communications infrastructures including remote and difficult or expensive to access elements.

Uplogix Delivers– Remote Access: Cost effective and reliable with multiple OOB

channel options

– Access Control and Complete Audit: Fine grained roles based access for administration with no network AAA dependence.

– Configuration Management: Fail-safe automated changes and updates. Common interface for heterogeneous environments.

– Automated On-Site Support: Automate tasks normally requiring an on-site technician

– Monitoring: More intensive network independent without reliance on SNMP MIBs.

– Centralized Control and Reporting. Integration with centralized management systems.

A management platform located with and

directly connected to managed devices, complementing

centralized management tools

©2011 Uplogix, Inc. | uplogix.com 4

How We Are Different


What makes Uplogix different from traditional network management tools?

Directly connected | See more than SNMP, more reliably and without impacting the network at all (poll intensively)

Fail-safes making changes | Do more, automate more, more often without worry

Flexible automation | Through the same CLI access technicians use – robust change processes and run book automations, no limitations

Extends role-based management | Access and detailed “always” on audit to network devices

Complements existing centralized network management tools | Improves performance, reliability and capabilities

IT Infrastructure Trends & Implications

IT Infrastructure

ManagementChallenge

ManagementStrategy

Last 10+ Years Next 10+ Years

Client/Server & Web Access

Distributed Heterogeneous

Computing & Desktop Management

WAN/LAN Sensitivity and Utilization

IT InfrastructureServers – Network – Storage – Middleware –

Services - Applications

Centralized ManagementDoes everything – Network Dependent – Network

Performance Impact

Centralized Management

Local Management

IT InfrastructureServers – Network – Storage – Middleware –

Services - Applications

WAN

Cloud/Virtual/VoIP/TelePresence

WAN

©2012 Uplogix, Inc. | uplogix.com

A Robust Management Architecture Requires Both Central and Local Elements


Dashboards & Reporting

(Scorecards/SLAs)

Infrastructure Mapping & Discovery

Event Correlation

Inventory and Asset

Management

ServiceDesk

Real-TimeDevice

Monitoring

Network Configuration

Changes

Configuration Change Tracking

Security Compliance

Secure Remote Access

Network & Server

Recovery

Centralized – NOC Local – Field

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SSO &Directories

IdentityManagement

Access & ActivityLogging

IntrusionDetection

ConfigurationPlanning

Upgrade Packaging and

Testing



Dashboards & Reporting

(Scorecards/SLAs)

Infrastructure Mapping & Discovery

Event Correlation

Inventory and Asset

Management

ServiceDesk

Real-TimeDevice

Monitoring

Network Configuration

Changes

Configuration Change Tracking

Security Compliance

Secure Remote Access

Network & Server

Recovery

Centralized – NOC

8

SSO &Directories

IdentityManagement

Access & ActivityLogging

IntrusionDetection

ConfigurationPlanning

Upgrade Packaging and

Testing

Local – Field




Centralized – NOC Local – Field

9

PowerDistributionUnit

Uplogix in your Enterprise


Wide Area Network

Router

Switch

Other Device(s)

Data Center(s) orBranch Office(s)

WAN Accelerator

UplogixControl Center

Network Operations Center

Dashboard

Fault Management

Config. Management

Network Management

Trouble Ticketing & RBA

UplogixLocal Manager

Out-of-band:v.92, GSM/3G,

LEO Satellite, Ethernet


Uplogix in your Enterprise – Monitoring and Automated Remediation


Wide Area Network



Dashboard

Fault Management

Config. Management

Network Management


Router

Switch

Other Device(s)


WAN Accelerator

Polling every30 seconds Uplogix

Local Manager



Interface Protocol State is DOWN1. Clear Service Module2. Cycle Interface3. Show tech4. Reboot5. Cycle PowerInterface Protocol State is UPFrame Loss Seconds CLEAREDInterface Operational State UP

Dramatically Improve Service Levels


UNKNOWN IDENTIFICATION ISOLATION RESOLUTION

The Road to Recovery

EVENT RECOVERY

IDENTIFICATIONIDENTIFICATION

minutes or hours minutes or hours

ISOLATIONISOLATIONUNKNOWNUNKNOWN

0:00 min 5:00 10:00 15:00

Detection throughpolling and verification

Administrator begins fault isolation and resolutions attempt, or places service call

RESOLUTIONRESOLUTION

hours or days

Tech arrives on-site

SLA Timer StartsSLA Timer StartsStandard NSM Tools

With Uplogix

UNKNOWNUNKNOWN

0:00

Problem detected from local polling every 30 sec.

L1 & L2 run book actions automated,NOC notified, device recovered or escalated

0:30

IDENTIFICATIONIDENTIFICATION

2:001:301:00

ISOLATIONISOLATION

2:30 3:00 minutes

RESOLUTIONRESOLUTION

COMPLIANCE

With Uplogix:At all timesAll actions stored forcompliance reporting

With Standard NSM:Days or weeksCompliance is missingor requires manualresearch

Uplogix in your Enterprise – Efficient Configuration and Change


Wide Area Network

Router

Switch

Other Device(s)


WAN Accelerator



Dashboard

Fault Management

Config. Management

Network Management





Step 1: Select a Cisco IOS Software Image.

Step 2: Download the Cisco IOS Software image to the Uplogix Control Center.

Step 3: Schedule the job.

Cisco procedures that are automated:

Step 3: Identify the File System to Copy the Image

Step 4: Prepare for the Upgrade

Step 5: Verify that the TFTP Server has IP Connectivity

to the Router

Step 6: Copy IOS Image to the Router

Step 7: Verify the Cisco IOS Image in the File System

Step 8: Verify the Configuration Register

Step 9: Verify the Boot Variable

Step 10: Save the Configuration and Reload the Router

Step 11: Verify the Cisco IOS Upgrade

1





Dashboard

Fault Management

Config. Management

Network Management


Router

Switch

Other Device(s)


WAN Accelerator

Uplogix in your Enterprise – Safe Configuration and Change




Wide Area Network

RunningConfig

Inactivity Timer Starts

RunningConfig

RunningConfig

PreviousRunningConfigDIFFDIFF

RequestsTerminal Session

SurgicalRollbackSurgicalRollback

Roll backchanges

Confirm changesYes No

More Time

Confirm changesYes No

More Time


Uplogix in your Enterprise – Secure Remote Access


Wide Area Network

Router

Switch

Other Device(s)


WAN Accelerator



Dashboard

Fault Management

Config. Management

Network Management





Call HomeSSHv2IP Filtering


Uplogix in your Enterprise – Working with NSM


Wide Area Network

Router

Switch

Other Device(s)


WAN Accelerator



Dashboard

Fault Management

Config. Management

Network Management





Call HomeSSHv2IP Filtering

Service Level Verification



Dashboard

Fault Management

Config. Management

Network Management


Wide Area Network

Wide Area Network

Point to Point Test:• Simulated User• VoIP quality• HTTP & IP performance


Survivable Logging and AAA

18

Network-independent role-based management access

• Extend granular management policies to network devices and remote access

• TACACS/RADIUS integration in/out-of-band with offline caching

Network-independent authorization, audit & logging

• Remove shared passwords

• Maintain regulatory compliance regardless of the network state (e.g. PCI, SOX, HIPAA)

• Independent SLA validation of business applications


Secure access

• SSHv2 access with optional IPSEC

• Out-of-band uses dial-from remote to reduce war-dialing endpoints

Out-of-band:v.92, GSM/3G, LEO Satellite

Uplogix Control CenterCentral Control for the Enterprise


Router

WAN Accelerator

Switch

Other Device(s)



Data Center orBranch Office



Wide Area Network

Dashboard

Fault Management

Config. Management

Network Management


Polling every30 seconds



Centralized Control Element manager for Uplogix Local Managers:

• Grouping of similar sites for easier deployment

• Device management

• User management

• Label/tag end devices

• Push data & rules toall appliances


Centralized Control for LMS• Web-based GUI

• Real time data forUplogix Local Managers andmanaged devices

• Granular authorization

• Easy creation and modification of rules

• Browse logs and SLV tests

• Alarm & trap manager

• Reporting & audit engine


Dashboard

Fault Management

Config. Management

Network Management


SOX

PCIDSS

HIPAA

NERC/FERC

FISMA

GLBA

Uplogix Local Managers

Uplogix is Unique Combines elements of different hardware types into one device designed for

collocated connection Software innovatively and thoroughly exploits physical proximity

Extremely power efficient with low temperature emissions (as low as 14W to 30W depending on unit)

2X longer expected service life than most servers, no moving parts for maximum reliability

Broader range of operating environmental conditions (up to 45C, 95% humidity)

Console Server- Remote OOB Access (modem)- Direct Device Connection

+

Management Server(Intel Atom, 40GB storage)

+

Uplogix Local ManagerLocal Management Software

=

Platform Options:Local Managers to fit your needs

Uplogix 5000– Ideal for datacenters and expanding infrastructures– Manage up to 22 devices (including a power controller)

Uplogix 500– Ideal for branch offices– Manage up to 6 devices (including a power controller)

Uplogix on Cisco– Take advantage of investment in extensible Cisco

Integrated Services Routers with support for AXP Modules (SRE 700 or SRE 900)

LMS Software– Virtual LMS on your servers– Exploit in-place console servers– Virtual UCC


Cisco Implementation of Uplogix

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Intel® Core™2 1.86 GHz

2GB DRAM

500GB HD

2GB Flash

USB Ethernet

HWIC SerialPort Adapters

HWIC WirelessModem

Managed DeviceConsole Ports (48 max.)

UplogixControlCenter(OOB)

SRE 700

Cisco ISR

HWIC Slots

LAN

WAN (Uplogix Control Center)

Uplogix embedded in router onsite

SRE Slot(s)

RS-232

Router Recovery Connection


Summary


• Empower existing IT staff to manage growing environments, maintain service levels and improve security as IT infrastructures become more network sensitive

• Directly connected: See more than SNMP, more reliably and without impacting the network at all (poll intensively)

• Fail-safes change completely so you can do more, automate more, more often & without worry

• Flexible automation through the same CLI access technicians use – robust change processes and run book automations, no limitations

• Extends role-based management access and detailed “always” on audit to network devices

• Complements and improves existing centralized network management tools for better performance, reliability and expanded capabilities

Uplogix Local Management Platform

26

Thank You


How We Are Different

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• Located with and directly connected to end devices• Visibility – we can see more than SNMP• Reliability – FULLY functional when network is down• Footprint – No network impact (can poll intensively)

• We automate AND failsafe all changes• You cannot break things• Do more, automate more, worry less

• We can automate any administrative action• Same console port/CLI access as live technician• Run book automation• Power Control

• Secure OOB access• Reconnect your centralized management systems when WAN is down• Secure non-network based access for technicians from anywhere

• Secure Policy and Compliance Enforcement• Granular authorization model• IT audit compliance


the power of your most trusted it admin everywhere, all the time local management platform january...

Documents

configuration management

centralized management

centralized management

robust management architecture

rolebased management

time local management

uplogix different

network devices