THEPRESENTER HANDBOOK

Getting Started

So, you're looking to present a webinar? In this guide we will walk you through everything you need to know when it comes to using the Redback Platform.

What happens next?

Contact your webinar organiser to arrange access to the platform. If you would like online training, feel free to register for a complimentary online training session through Redback.

These sessions are designed to get you familiar with the webinar platform and introduce you to the features and functionality.

It’s your call.

Where do you want to present from? Redback HQ is based in Sydney’s CBD and we have professional webinar studios setup for your convenience. You are more than welcome to present from our studios – simply contact Redback to arrange it.

This Handbook

Preparing your presentation should be a stress-free task. In this handbook we’ll walk you through best practices when it comes to presenting online.

- Creating your presentation- The role of your facilitator- Creating engagement – polling- Hosting Q&A Sessions- Game Day Checklist

1. Keep presenter bios short - no longer than 1 minute!2. Don't sell - consider telling stories and using case studies3. Make your purpose clear - why should people listen to you?4. Provide value - free white papers, consultation services ..................

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The Platform

Tools

Documents

Webcam

SettingsPowerPointMedia Modules

ParticipantList

Chat

Below is a snapshot of the Redback platform from a Presenter View. The Layout is completely customisable and you have the ability to use as many or as little features as you like.

To better understand your role and what you and your participants have access to, simply download the guide below.

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Your role is to do what you do best - present! To get you started, here are some tips for creating your Presentation:

Your VideosYou are more than welcome to play videos throughout your presentation, in fact we encourage it.

However, please take note of the following:

Please do not embed video within your PowerPoint - they will be activated separately

Insert a slide where you want the video to be played. This will make for a clean background and prompt both you and the facilitator

Your PowerPointMicrosoft PowerPoint is the only format accepted. Your presentation will be uploaded into our webinar platform, therefore, the following is not compatible:

- Keynote- PDF's- PEG's

If you are using animations within your PowerPoint they will automatically upload into our webinar platform. One click of your mouse will result in one animation build.

If you are including links in your presentation feel free to hyperlink them. Any links embedded in your PowerPoint will be clickable by your online audience.

Once your presentation is uploaded into the platform it will appear in Presenter Mode. This means you will be able to view thumbnails of your slides (what's coming up next), and your notes - that't anything typed into the notes section when creating your PowerPoint presentation.

Your Presentation

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GIF's + Animations

While PowerPoint animations will work, GIF's (animated pictures)

may cause your presentation to lag or freeze so it is best to

avoid them.

The good, and the not so goodWhile most are familiar with creating a PowerPoint, we have a few tips on how to make a professional and engaging presentation in an online environment.

Information Layout

Limit the number of bullet points - this will maintain audience attention and engagement. Keep the bullet points to a maximum of 15 words.

Never place a large amount of information on top of a picture as this will make it hard to read.

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Keep it visual

A picture speaks a thousand words. Although it may seem obvious, the best way to make an impact is to show, not tell. Visualise what you are trying to say and as an alternative to bullet points, use a single image.

For example:

Formatting

Instead of sticking to traditional templates, why not try different shapes and formats? Get creative and consider displaying your information in bubbles, squares or other shapes.

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The good, and the not so good

The good,and the not so good

Work with your font sizes and backgrounds to make your presentation stand out. Consider colour blocks as backgrounds and images that resonate.

Add Colour

Everything is better with colour. Don't be scared to experiment with bright colours and use icons to illustrate your main talking points. Free icons and templates can be found on these sites: www.flaticon.com and www.canva.com

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The Roleof the Facilitator

A facilitator is there to ensure that everything behind the scenes is taken care of so you can focus on presenting.

Here is what the facilitator is responsible for:

How much or how little interaction your facilitator has is entirely up to you. If you have a goodrelationship with your facilitator and they know your content well, consider running the webinar‘interview style.’ It will break up your content and make for a nice change.

At the beginning of your webinar:Conducting house keeping rules: This includes advising attendees of how they can interact with the platform, ask questions and contact technical support

Introducing you as the presenter: This includes a brief bio and an agenda of what's to be discussed.

Throughout your webinar:

Moderating the chat box

Prioritising questions for the Q&A sessionActivating videos, polls and surveysTaking care of any technical issues

Considerrunningyour webinarin "interview style" to break itup and create engagement...

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CreatingEngagement

The Chat Box

Throughout your webinar, your audience will be able to ask questions via a live Chat Box. This feature can be set to either public or private.

Public Chat helps to:- Create a community- Allow for information sharing- Increase the flow of questions

If your topic is more sensitive or confidential, The Chat Box can be set on private which allows;

-Participants to feel comfortablesharing sensitive information-Participants to ask personal andspecific questions

Q&A Sessions

Q&A sessions are a great way to engage your audience and add substance to your event.

Depending on your content, we recommend a few short Q&A sessions following each section of your presentation or an extended Q&A session at the end.

Here are a few tips for your Q&A sessions:

-For short Q&A sessions betweensections, limit questions answered toaround 3 - 4.-For longer Q&A sessions, leave 10minutes at the end of yourpresentation.

Understand Your Audience

Who are you talking to? When presenting to a physical audience it's easy to sense how engaged people are - are they looking at their phones? Are they nodding?

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However, in the online world, how do you know? Short answer, you don't! It's therefore critical that you understand who you're talking to -here are some tips...

RegistrationsWhen people register ask them whatthey are hoping to learn. Then,make sure you try and cover thesepoints.

Who and WhatDo some research on the sectors you are talking to and use this as a conversation starter - what's happening in Government? What challenges are NFP's facing? It all counts!

CreatingEngagementPolls

Polls and Surveys are a great way to keep your audience engaged and receive feedback.

All poll results will be available to you once your event is over.

They can be used at any time and here are multiple settings to suit a range of purposes.

Some examples include:-Getting your audience familiar with lighthearted questions like ‘How is the weather inyour location? Good/Bad’

-Comparing opinions at the start and end ofthe presentation

Surveys

Engage your audience and gainvaluable feedback with extensive surveys. We suggest using a survey at the end of your presentation as a way to:

-Gain feedback on what your audiencethought about the content of the yourpresentation

-Find out whether your audience would likemore information about you or yourorganisation

-See what improvements can be made forfuture events

-Discover whether learning objectives weremet

PRESENTER TIPJust like you would for playing video, insert a slide where you would like

polls to go.

Create Two-Way Conversations

Presenting is one thing, but making sure your online audience comprehends the information is another.

How can you make sure this happens?-After certain sections launch aninspirational slide and allow for 2 minutesreflection time - silence is golden!

-Promote 5 participants and give themaccess to annotate on the white board ornotepad - it's virtual brainstorming and all theinformation can be saved and sent toeveryone after the session.

-For formal events, combine your webconference with an Operator AssistedTeleconference so they can ask verbalquestions one at a time.

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Game Day!

So the day has arrived! There are a few things you need to do before the presentation to make sure it runs smoothly.

Here is our Redback Checklist:

Presenting from the RedbackStudio?

Presenting from your ownoffice/space?

Arrive at least 30 minutes before the start of the presentation

Have your notes ready

Send your presentation to Redback 24 hours before you arrive

Setup your computer and ensure your phone and internet connections are good

Ensure others are aware that youare presenting - consider usinga 'Do Not Disturb' sign

Open the platform and load your presentation

Go through the PowerPoint and finalise any notes

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Redback ConnectPty Ltd Sydney |Melbourne

www.redbackconnect.com.au1800 733 416