the prospect of coordination of information society development process

The prospect of coordination of information society

development process

Aurimas Matulis,Aurimas Matulis,Information society development committee Information society development committee

under the Government of the Republic ofunder the Government of the Republic ofLithuaniaLithuania

State priority

Development of information society Development of information society

– one of the common goals of – one of the common goals of

Lithuanian Government. Lithuanian Government.

Programme of the Government of the Republic of Lithuania for 2001-2004

The basic directions of Lithuania information society development

• To increase of people competence in IT range;To increase of people competence in IT range;

• To modernize Public Administration;To modernize Public Administration;

• To promote electronic business;To promote electronic business;

• Preservation of Lithuanian language and culture.Preservation of Lithuanian language and culture.

The Government Resolution "On the strategical plan of Lithuania information society development”

adopted on 10 of August 2001

•Processes of information society are horizontal – there is a

demand of close cooperation between institutions.

•Specific importance in organizational structure is layd on non

governmental organizations and businesses. Actions of them are

stimulating society interest of informations society processes, analyses

and performs various projects of information society.

Public administration of Lithuania information society development

Seimas Information Society Development

Committee

Office of Knowledge society council under

the President of Lithuania Republic

Government institutions

Information Society Development

Information Society Development

Commission leaded by Prime Minister

Information Society Development Committee under the Government of

Republic of Lithuania

The Ministry of the Interior

The Ministry of Transport and

Communications

Governance institutions

Association ”Infobalt”

Lithuanian Computer Society

Association “Knowledge society

council”

Private sector

Planning changes

“Lithuanian Information Society Development strategy” is prepared

– Information Society Development programme every 2 years. – Reports, based on achieved results, funds, dinamics

18,59

36,2

1,5

36,7

11,220,8

4,9

21,811,2

80,5

0,5

90,5

9,8

99,2

47,5

111

67,7

0

20

40

60

80

100

120

1996 1997 1998 1999 2000 2001 2002 2003 2004

Growth of state investments into information society projects, 1996-2004 (LTL mio)

State resources EU support

Increasing number of houhold computers and internet connections in 1996-2004

12 2 3

5

9

12

20

25

2,3 3,2

5,97,7

10,6

0

5

10

15

20

25

30

1996 1997 1998 1999 2000 2001 2002 2003 2004

Computers

%

Internet

connection

%

Source: Statistical department

Increasing number of household internet connections in 2001-2004

0%

5%

10%

15%

20%

25%

30%

35%

2001 2002 2003 2004

Year

Once a week

Once a month

Once a 6 month

Source: TNS Gallup

84,40%

65,50%

84,80%

68,50%

89,70% 89,70%

0,00%

10,00%

20,00%

30,00%

40,00%

50,00%

60,00%

70,00%

80,00%

90,00%

100,00%

2002 2003 2004

Dynamics of persentage of companies that use computers and Internet in their activities in 2002-2004

Persentage of companies that use computers

Persentage of companies that use Internet

Source: TNS Gallup

Concept of the Law on Information Society Services

• Service providers will be obliged constantly, directly and Service providers will be obliged constantly, directly and easily provide specific information for consumers, Will easily provide specific information for consumers, Will be defined Government authorized authority and other be defined Government authorized authority and other competent institutions.competent institutions.

• concrete requirements for commercial information, concrete requirements for commercial information, commercial information provided by e-mail, commercial commercial information provided by e-mail, commercial information about regulated professional practice.information about regulated professional practice.

Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004

• Will be defined what information service provider must Will be defined what information service provider must provide to consumer, consumer will be able to determine and provide to consumer, consumer will be able to determine and fix entry mistakes, requirements for contracts made in fix entry mistakes, requirements for contracts made in electronic way will be set;electronic way will be set;

• Will be settled responsibility of service providers, its limits, Will be settled responsibility of service providers, its limits, exceptions, illegal activity prevention. Service providers will exceptions, illegal activity prevention. Service providers will be in charge of information storage.be in charge of information storage.

• Concrete code requirements for business, trade and Concrete code requirements for business, trade and consumers associations or other organizations related to consumers associations or other organizations related to services of information societyservices of information society will be defined will be defined..



• Tools and ways of solving contentions that arises by Tools and ways of solving contentions that arises by providing electronic services between service providers and providing electronic services between service providers and consumers.consumers.

• Will be defined functions and rights of Government Will be defined functions and rights of Government authorized authority in cooperation with EU institutions, authorized authority in cooperation with EU institutions, member states and international organizations and member states and international organizations and performing supervision of electronic services provision.performing supervision of electronic services provision.

• Will be settled responsibility for breach of law, made offerWill be settled responsibility for breach of law, made offerss to Government and Minister of economy.to Government and Minister of economy.



Development of e-services

eGovernment is a tool for implementation of a Public Administration reform and State functions.

Based on IT – user-oriented, business model in Public Administration.

The objective of the Concept for eGovernment

• To develop effective means allowing to adapt public administration to the modern needs;

• To analyse and reform the decision-making process to such an extent that public administration would suit the modern management knowledge;

• To increase the speed of services of public institutions and improve their quality by applying IT for data processing, management and services delivery through digital channels.

The three levels of rulling eGovernment

Management of

eGovernment projects

Co-ordination of the development of

eGovernment projects

Supervision of eGovernment services

which are available on Internet

Government In the New Millennium

17

Source: Cisco Systems Inc 2003.

An institution provides public information via the Internet

An institutions provides to user partiallyautomated forms and questionnaires which my be filled in and printed by a user.

Level 1

Online information

service

Level 3

Partially interacting

Level 4

Fully interacting

A user’s identity is established within asystem. A user may present questionsAnd institutions answers. The service isdelivered non-electronically.

A user will submit a question by

electronic means and will be provided

with a valid electronic service.

Level 2

Partially transaction

Phases of services

Fully developed electronic public services

For citizenFor citizen

• Income tax declarationIncome tax declaration;;

• BrowsBrowsee for publications in for publications in public librariespublic libraries;;

• Search of vacancies (including Search of vacancies (including public administration);public administration);

• Interactive medical counselling Interactive medical counselling and registering with a doctor and registering with a doctor via reception offices;via reception offices;

For business

• Value added tax (VAT);Value added tax (VAT);

• Corporate taxesCorporate taxes;

• Customs declarationCustoms declaration;

• Social allowances to employeesSocial allowances to employees;

• Data provision of StatisticsData provision of Statistics;

• Public procurementPublic procurement;

Dynamics of persenatage of electronic public services in 2004

48,8%

75,0%

0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% 100,0%

Public services for citizen

Public services forbusiness

Source: TNS Gallup

Total index of electronic public services– 62 %.

Development of eGovernment

• Expansion of eGovernment portal.

• Development of eGovernment in regions.

• Infrastructure of e-signature.

Electronic gateway of government

Today this portal links up Today this portal links up 726 726 eleelecctronitronicc public servicespublic services, , which which according to interactive level divides according to interactive level divides into four phasesinto four phases..

Electronic gateway of government

Expansion of eGovernment portal

• Full interaction with person identification (3rd and 4th security level)

• Module of declaration of living location

• Strategy for Public Administration till 2010 (main goal – transparent, effective, citizen-centred system for Public Administration

Increasing number of users

• Privileges for citizens buying computers and Internet connection. Changes to the Law on Tax declaration are made.

• Points of Public Internet Accsses. By the end of year 2005 1000 points, all areas with population <1000.

The most requested e-services

• Job related e-services (51% of Internet users);

• Entry to High school (48% of Internet users);

• Health related e-services (44% of Internet users).

Development of eGovernment in regions

By encouraging eGovernment expansion in regions, the pilot

project “Digital community” was implemented in Jurbarkas

municipality in 2002-2003. On obtained experience base

recommendation for all municipalities on development of services

was formulated.

E-signature supervision

• Legal base Legal base for e-signature is created by for e-signature is created by ISDCISDC

• Standards Standards for e-siganature infrastructure is aproved byfor e-siganature infrastructure is aproved by Lithuanian Standards BoardLithuanian Standards Board

• Qualified Certificate Service ProvidersQualified Certificate Service Providers (in the near future): (in the near future):

““5Ci” and “Verslo tinklas” as CA, RA5Ci” and “Verslo tinklas” as CA, RA

Mobile operator “Omnitel” as RA of Mobile operator “Omnitel” as RA of ““SertifitseerimiskeskusSertifitseerimiskeskus” (Estonia)” (Estonia)

E-signature pilot project

Main GoalMain Goal – exchange of e-documents between governmental – exchange of e-documents between governmental institutions instead of paper onesinstitutions instead of paper ones

Beginning Beginning - May 17, 2004 - May 17, 2004

Achieved resultsAchieved results – heads and employees of institutions practically – heads and employees of institutions practically gets to use e-signaturegets to use e-signature

ProblemsProblems – additional precodures, excessive strain, non-intuitive GUI – additional precodures, excessive strain, non-intuitive GUI

of Document Exchange Module (DEM)of Document Exchange Module (DEM)

E-signature pilot project (requirements)

• Free Free e-signature verification (creation?) softwaree-signature verification (creation?) software

• Open StandardsOpen Standards (PKCS (PKCS#7)#7)

• Open ArchitectureOpen Architecture (XML, SMTP) (XML, SMTP)

• LegislationLegislation – ISDC has prepared “Policy Requirements for e- – ISDC has prepared “Policy Requirements for e-documents managment systems and exchange”documents managment systems and exchange”

• ISDC uses ISDC uses mobile e-signature mobile e-signature technology – project of m-signature technology – project of m-signature with “Omnitel”with “Omnitel”

E-signature pilot project (scheme)

PKCS#7, XML, SMPTDEM DEM

DEM

M-signature project (scheme)

User: initiator

Web-service

User

signer

Original data file

Signed document

E-signature pilot project (status)• From May 17, 2004From May 17, 2004 - patricipating 5 governmental institutions - patricipating 5 governmental institutions

(Government of the Republic of Lithuania, The Ministry of Transport (Government of the Republic of Lithuania, The Ministry of Transport and Communications, The Ministry of Economy, Lithuanian and Communications, The Ministry of Economy, Lithuanian Archieves Deparment and ISDC)Archieves Deparment and ISDC)

• By the end ofBy the end of 2004: 2004:

20 Govermental institutions 20 Govermental institutions Lithuanian ParlamentLithuanian Parlament

• Certification Authority (CA) - ISDC Certification Authority (CA) - ISDC

• By the end of By the end of 2007 2007 – – all all state institutions working with state institutions working with e-e-documentsdocuments and and e-siganturee-siganture

EU structural funds for the Information Society

• Information society is one of horizontal priority areas defined in Single Information society is one of horizontal priority areas defined in Single Programming Document;Programming Document;

• As well, there is a particular SPD measure dedicated for this area – As well, there is a particular SPD measure dedicated for this area – measure 3.3 “Development of information technologies services and measure 3.3 “Development of information technologies services and infrastructure”. It is aimed at public sector projects.infrastructure”. It is aimed at public sector projects.

• Modernization of public administration sectorModernization of public administration sector, in order to increase , in order to increase effectiveness and openness of public institutions, develop e-services effectiveness and openness of public institutions, develop e-services and on-line sources oand on-line sources off public information; public information;

• Increase of population’s competenceIncrease of population’s competence guaranteeing poss guaranteeing possiibility to bility to acquiacquirre ITT knowledge and skills and to apply them for professional e ITT knowledge and skills and to apply them for professional and other activities, to get information and learn;and other activities, to get information and learn;

• Installation of Lithuanian language in ITInstallation of Lithuanian language in IT, by localisation of software , by localisation of software and development of Lithuanian information resources. and development of Lithuanian information resources.

• Decreasing of social divide Decreasing of social divide by creating conditions for all inhabitants by creating conditions for all inhabitants of of tthe country to use IT and information resources without reference to he country to use IT and information resources without reference to their social position or place of livingtheir social position or place of living..

SPD measure 3.3 - objectives

~ 217,7 million Litas are allocated for SPD measure 3.3 “Development ~ 217,7 million Litas are allocated for SPD measure 3.3 “Development of information technologies services and infrastructure” for of information technologies services and infrastructure” for the the programming period programming period 2004-2006:2004-2006:

• „„Electronic infrastructure“Electronic infrastructure“ – – 84,3 million Litas;84,3 million Litas;

• „„Electronic government and e-services“ – 126,5 million Litas;Electronic government and e-services“ – 126,5 million Litas;

• „„Support for project preparation“ – 6,9 million Litas.Support for project preparation“ – 6,9 million Litas.

Calls of SPD measure 3.3

Aims for even development of electronic communications Aims for even development of electronic communications infrastructure, and especially of broadband communication, in all infrastructure, and especially of broadband communication, in all regions of the country, and safety of public sector e-infrastructure.regions of the country, and safety of public sector e-infrastructure.

LotsLots::

1. Public Internet Access Points;1. Public Internet Access Points;

2. Broadband networks;2. Broadband networks;

3. Infrastructure of safe information systems.3. Infrastructure of safe information systems.

Electronic infrastructure

Aims Aims tto create possibilities for all citizens and businesses of Lithuania o create possibilities for all citizens and businesses of Lithuania to use ITT for communication with public institutions and to modernize to use ITT for communication with public institutions and to modernize services of public sector.services of public sector.

LotsLots::

1.1. Interoperability;Interoperability;

2.2. Public procurement;Public procurement;

3.3. Culture and Lithuanian language;Culture and Lithuanian language;

4.4. Healthcare services;Healthcare services;

5.5. Public e-services.Public e-services.

Electronic governance and e-services

Aims to support financially preparation of documentation for Aims to support financially preparation of documentation for

projects that correspond to SPD measure 3.3 “Development of projects that correspond to SPD measure 3.3 “Development of

information technologies services and infrastructure”information technologies services and infrastructure”..

Support for project preparation

• Tentative tender for applications, organized in beginning of 2004, Tentative tender for applications, organized in beginning of 2004, showed that demand of financial support for projects of IT services and showed that demand of financial support for projects of IT services and infrastructure is more than 800 million Litas;infrastructure is more than 800 million Litas;

• For first phase of submission of applications until 15For first phase of submission of applications until 15 thth of September, 60 of September, 60 applications were submitted and total amount of requested support applications were submitted and total amount of requested support amounts to 258 million Litas.amounts to 258 million Litas.

What is the need?

• Increased availability of public services on-line;Increased availability of public services on-line;

• Developed broadband networks in the country;Developed broadband networks in the country;

• Availability of the Internet access in remote rural areas;Availability of the Internet access in remote rural areas;

• Developed healthcare services on-line;Developed healthcare services on-line;

• Created products that help non-English speakers to use IT and Created products that help non-English speakers to use IT and global global information resources.information resources.

What do we expect?

the prospect of coordination of information society development process

Documents