the psychology of passive candidate recruiting

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Based on Lou Adler’s Hire With Your Head John Wiley & Sons, 2007 © 2007. All Rights Reserved by Lou Adler. The Psychology of Sourcing & Recruiting Passive Candidates Performance-based Hiring sm

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ERE webinar from 1/15/2008 hosted by Lou Adler

TRANSCRIPT

Page 1: The Psychology of Passive Candidate Recruiting

Based on Lou Adler’s

Hire With Your HeadJohn Wiley & Sons, 2007

© 2007. All Rights Reserved by Lou Adler.

The Psychology of Sourcing & Recruiting Passive Candidates

Performance-based Hiringsm

Page 2: The Psychology of Passive Candidate Recruiting

You Need a System to Hire Passive Candidates

Page 3: The Psychology of Passive Candidate Recruiting

No?

Recruiting Passive Candidates

• The Law of Positive Energy– The more passive the

candidate the more active you need to be

• Recruiting Persistence– “No” means need more info– Don’t give up until candidate

has enough info to decide

• Recruiting Inflection Point– Point when candidate moves

from buyer to seller

Page 4: The Psychology of Passive Candidate Recruiting

Become Top Performer Focused

TOP PERFORMERSTech competentAchieves resultsSelf-motivatedTeamwork (EQ)Consistent

Why They Look1. Marginal job, weak boss2. Long term questionable3. Impact declining

How They Look – Differently1. Top down – not req-driven2. Company culture/strength3. Google, niche sites4. More selective – less time

Why They Accept : 30% PLUS

1. Better job/career match2. Hiring manager/Team3. Company & culture4. Competitive compensation5. Advisor’s reinforcement

Page 5: The Psychology of Passive Candidate Recruiting

Top EmployeesPERFORMANCETech competentAchieve resultsHard workingTeamwork (EQ)Consistent

ActiveActiveLess Less ActivActiv

ee

Semi-Semi-PassiPassi

veve

Sourcing Sweet SpotTraditional jobs

are not attractive to best

employees!

1st - OfferBetter Jobs

2nd - OfferBetter

Careers

What kind of jobs are you offering?

Another Job

Page 6: The Psychology of Passive Candidate Recruiting

Rank Your Sourcing Programs

Basic Sourcing Techniques

1.Creative & compelling advertising

2.Niche sites – reverse engineered3.SEO’d – ads can be found!4.Ad results tracked w/analytics5.Talent hubs or warm-ups – SEO’d6.Wow! & user-friendly career sites7.Creative campaigns for hi-

volume

8.Passive candidate recruiting • Proactive employee referrals• Googling for names• Business & social networks• Cold calling & networking• Recruiter networks

(BountyJobs.com)• Third-party recruiters

ActiActiveveLess Less

ActivActivee

Semi-Semi-PassiPassi

veve

Page 7: The Psychology of Passive Candidate Recruiting

Creative Campaigns

Virtual World

This is a Talent Hub

The Warm Up

Pro-Am Sell-A-Thon

Page 8: The Psychology of Passive Candidate Recruiting

Use Ads to Tell Stories

Traditional Boring Ad Creative Ad

Marketing Manager Playing Games to Win

You’ll own the marketing for our entire games product line top-to-bottom and we’ll give you the resources to grow it by 25% or better per year! You’ll need to build the marketing team and put a comprehensive plan in place to pull it off, but if you think you have the ability, let’s talk.

Page 9: The Psychology of Passive Candidate Recruiting

The 2007 Ad Contest Winner!

• Great title• Niche site• Instant results• Targeted• Candidate

focused• Tell stories!• Describe culture

Page 10: The Psychology of Passive Candidate Recruiting

Passive Candidate Advertising

• Be found• Target right audience• Be compelling• Stand-out titles• Follow 1st 10-sec rule• Max opportunity,

minimize disqualifiers• Be different• Be memorable

Don’t use Wal-Mart advertising techniques to attract Tiffany customers

- Lou Adler

Page 11: The Psychology of Passive Candidate Recruiting

Passive Sourcing MetricsMetrics Typical

CaseBest Case Comments

# 1st Calls 100, 20+ hrs

12, 4 hrs Don’t call a cold list!

% Return 20% = 20 80% = 10 Only call warm referrals!

% Yes 25% = 5 85% = 8 Ask “the YES question!”

% Worthy 25% = 1-2 90% = 7 Pre-qualify everyone!

# Referrals 0-1/yes = 5-6

2-3/yes = 20

You must get referrals

# Candidates

20% = 1-2 50% = 10 Don’t waste your time

Productivity < 1/day 3-4/day Networking is the key

• Calling passive candidates must be a planned process• Maintaining applicant control is the key to networking• Call only warm leads – they’ll call you back!

Page 12: The Psychology of Passive Candidate Recruiting

Voice Mail MagicVoice Mail Techniques• Direct Referral >80%• Magical Voice >50%• Recognized Expert

>35%• Multi-search >35%• Name/Info Dropper• The Direct Recruit• Confidential Referral• Creative Pestering• The Follow-up

Page 13: The Psychology of Passive Candidate Recruiting

Using Social Networks

Page 14: The Psychology of Passive Candidate Recruiting
Page 15: The Psychology of Passive Candidate Recruiting

The Basic Network Call• Networking call

disguised as recruiting call

• Short introduction• Confidential nature• Ask 99% question• Engage 5-10 mins• Get names & org

charts of people who aren’t looking!

Hi, my name is _____.Your name has been mentioned to me on a very confidential basis, as someone I should contact on a search effort I’m leading for a top ________. Let me ask you candidly, would you be open to explore a new career opportunity if it was clearly superior to what you’re doing today?

Page 16: The Psychology of Passive Candidate Recruiting

The Recruiter as PartnerHiring the Best is a Team Sport

Impact• More productive• More satisfying• More influentialBecoming a Partner• Know the job• Find top people• Recognize talent• Recruit and close• Provide

advice/insight

Hiring Manag

er

Corporate

0-?%

Contingent

10-50%

Retained

80%+

Page 17: The Psychology of Passive Candidate Recruiting

Recruiting Passive Candidates

• Make it systems w/rules!• No “no”s• Understand the “buying

criteria” of the passive candidate

• Sell opportunity, not $$• Use advertising to tell

stories• Maintain applicant

control – go slow, it’s a journey, not a race!

• Become a partner