the Public the Public Library Library

Administration Administration SeriesSeriesStatisticsStatistics

Colleen HamerColleen Hamer

From the From the Montana State Library Montana State Library

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Statistics Timeline

Statistics are superior marketing and continuous improvement tools!

Let’s work together to get quality data and use it!

process

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• Print Input Form(s)

• Manual logs throughout July – June

• Circulation, Accounting, Service Provider Reports

Gathering Values

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• September to November

• Extensive documentation and resources; use the blue ?’s

• Input edits and National edits• 5 on-line pages plus branches• 2-10 hours to gather values– 1 hour or less to complete data entry

Data Entry

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–DIRECTIONAL AND PROCEDURAL TRANSACTIONS – GONE; ONLY REFERENCE TRANSACTIONS REMAINS–CIRCULATION OF ELECTRONIC MATERIALS– STAFF FTE–BROADBAND SUBSCRIBED SPEED– ELECTRONIC SERVICES PURCHASED

BEYOND STATEWIDE DATABASES

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Data entry- new 2012-13

• Reports

• Charts

• Maps

• Brochures, Posters, Bookmarks

Output tools – on MSL statistics web page

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• Report out on a surprising/interesting/useful/questionable data find for your library– Guess what your average attendance per program is; is it higher or lower than

previous year?; did the number of programs increase?– Guess if your collection turnover rate is higher or lower than a comparable

library– Guess by what percentage has your e-book collection grown over the years?

Print?– Guess whether the state’s visits per capita were higher, average or lower than

national average for rural libraries in 2010– Generate and view a poster for your library

• Consider your issues and goals; challenge your resources to improve an area and have it reflected in the data!

Data Challenge

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• 100’s of questions are asked annually amongst State Data Coordinators– We must ask questions so that we will build

consensus, knowledge and produce good data

• Use and analyze the data!• Provide feedback on all aspects of data

collection and output.

Ask questions/give suggestions

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• Documents:– Statistics Manual– Collection Worksheet– Input Form– Outlet Input Form

• Website: http://libraries.montanastatelibrary.org/library_development/ • Contacts:

– Sarah McHugh, SLR Director– Statewide Library Consultants, Lauren McMullen & Suzanne Reymer– Colleen Hamer, Data Technician

Resources

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THANK YOU.