the pure energy story
TRANSCRIPT
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The Pure Energy Story gy y
Pure Energywww.PureEnergyAudits.com
Who We Are►Pure Energy is a
l dileading energy conservation services provider serving the Northeast and the Rocky Mountain West.
Our Mission►Pure Energy's mission is to support everyone in
discovering ways to reduce energy usediscovering ways to reduce energy use.
►Since 1987, we have helped more than 40,000 households (mostly low-income) save energy and increase comfort.
►We focus energy saving efforts where they can do the most good.
What We Do►We offer residential energy
conservation and efficiency services Energy audits Third-party QA, final inspections, QC
for state and utility programs Program design consulting C t t d t i d Contractor and peer mentoring and
training Community education
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Pure Energy History► Founder began as an Energy Auditor for an electric utility in
Washington State in 1980.► Pure Energy founded in 1987.► Began expansion in 1995.► Opened Lancaster, PA training center in 2009.► Added commercial and industrial service area in 2010.► Created mobile combustion testing training lab in 2010.► Opening Montana training center in 2011.► We have served utilities, government entities, colleges, and
individuals in PA, OH, NJ, WA, MT, Puerto Rico and the U.S. Virgin Islands.
Important ProgramsUtilities and other entities hire Pure Energy
t i l t th i i t tto implement their important programs. WHY?
►We save them thousands of dollars each year as we discover contractor invoice mistakes
►We work smart “lean and mean”►We work smart – lean and mean
Pure Energy Current Contracts
►4 gas and electric utilities in PA►6 d l t i tiliti i N J►6 gas and electric utilities in New Jersey►1 sustainable energy fund in PA►1 non-profit consumer education group in PA►2 colleges►Many individual homeowners and rentersy
Credentials►BPI certified Building Analysts and Envelope
Specialists►BPI Affiliate Company►BPI Affiliate Company►RESNET HERS Raters►ENERGY STAR partner►PA Home Energy partner►Trained in alternative energy sources►Founding member of:►Founding member of: EfficiencyFirst Susquehanna Sustainable Business Network
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Pure Energy’s Philosophy►Become good at something and stick with it,
refer to it, believe it
►We are customer focused – especially relating to a family’s pattern of energy use
►Our business model avoids customer disappointment & maximizes profit
►And… we tell the truth, even when it might not be popular or make us money
Pure Energy’s Model for Third-Party QA
►Know more than the contractors whose work we i tinspect
►Have a good balance between technical and soft skills
►Be firm and thorough, but fair►Listen to all parties – there is always more than
one side to every story
Tools and Equipment►We use digital photography and thermal imaging
to document our findings a picture is worth ato document our findings – a picture is worth a thousand words
►Infrared thermography, air leakage testing (blower door diagnostics), duct testing, combustion testing, moisture metering, and kiloWatthour metering are all included in ourkiloWatthour metering are all included in our inspections
Pure Energy’s Business Model for Residential Energy Audits
► Win-Win-Win Approach ► Three Assessment Choices► Three Assessment Choices
1. Jiffy Audit: no site visit 2. Walk Through: no major diagnostics3. Comprehensive Audit: includes 1, 2 & full range of
appropriate diagnostic tests and maybe modeling
► Facilitation & referral ► S t & bl l i► Support & problem solving► Tracking Results
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Our Methods► Consistent approach We focus on energy use analysis personalWe focus on energy use analysis, personal
responsibility, and consumer choices
► We use the Coaching ModelTell the truth
I l d ll f il b Include all family members
Take personal responsibility
Simple, Consistent Message►“The more you learn, the easier it will be to decide
what YOU and YOUR FAMILY can do to meet your l ”goals”.
►“You will learn something if you read this article or watch this TV interview, or attend this workshop, and discover what you can do to meet your energy goals – and live a healthy and safe life”.
►From our experience, mothers are the eco-leaders
Pure Energy in the Media►Pure Energy is a recognized
national leader in energy conservation TV interviews
Featured in magazines
Quoted in newspapers
Courses, training sessions at national meetingsnational meetings
Frequent community workshops
Recent TV FeatureVideo: What Does an Energy Auditor Do? 2:16 min.
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Another TV FeatureVideo: How Could You Conserve Energy in Your Home? 4:02 min.
Tamasin Advised Obama!►In December 2009,
Tamasin was askedTamasin was asked to be one of 5 business people who advised the President regarding energy efficiency and yconservation issues!
How We Work►Use Analysis: The customer’s patterns of energy use drive measure
recommendation and energy education
The more energy they use, the more we have to work with – the greater the savings potential
►We analyze: Is there a problem with the building? Or the systems in the building? Or the occupants? Or a combination of these?
Case Study►A utility pilot auditing and weatherization
program High users, low income, bills subsidized Intense auditing and education and follow-up All but one case saved, and the savings ranged from
6% to 47% annually Savings are consistent for years Some were able to get off the subsidy
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Electricity Use Analysis, All Cases, Pre-Audit
80 000
Baseload Summer Winter
30,00040,00050,00060,00070,00080,000
Annu
al k
Wh
010,00020,000
Average
A
Cases
Pre- and Post-Audit Use
70,000
80,000
h
20,000
30,000
40,000
50,000
60,000
Pre-Audit1st Year Post-Audit2nd Year Post-Audit
otal
Ann
ual k
Wh
0
10,000
A B C D F H G E J K I
Customer
To
What Worked for Us►Taking enough time to: R ll t t ll d t d h t i i Really connect – to really understand what is going
on and why – “look, see, tell the truth, take authentic action” Explain purpose and benefits of your visit Know particulars about that household’s energy use,
program benefits, potential savings Technically correct – but use easy to understand
language
Testimonials ► “I now understand how my energy use impacts the
world”
► “I didn’t know I was using a lot of energy because I can afford to pay my bill (not my use)”
► “I now understand how to protect my family”
► “Everything about the training was great. We all had so much fun that we didn’t want to go home. We learned so much that week that will definitely help me in the field, as well as my clients and my agency. I will recommend you to anyone who needs training. The class was great!”
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ConclusionsI WIN – THEY WIN – EARTH WINS!
High and persistent energy savings areHigh and persistent energy savings are possible when: The family’s use is analyzed and Appropriate measures are taken and The time is taken to effectively and honestly
coach people.p p
Less energy use = better planet.
Why Pure Energy?►We are nationally recognized as a high quality, highly
ethical and fair company
►We care about our clients and customers►We care about our clients and customers
►We don’t represent other companies or sell products
►We take complex subjects and concepts and make them simple to understand
►Our deep experience enables us to offer the highest lit iquality services
►We stay ahead of the curve, anticipating industry trends so that, when clients have a need, Pure Energy is ready
ContactsA. Tamasin SternerPure Energy Main Office
717 293 [email protected]
www.PureEnergyAudits.com