The Relational ChainThe Relational Chain

A templateA template

Objectives of the Relational Objectives of the Relational ChainChain

To assist families in framing their To assist families in framing their intentions and needs intentions and needs

To create programs that are more To create programs that are more fully responsive to the families and fully responsive to the families and communities we serve and those communities we serve and those who serve them.who serve them.

Relationship based practiceRelationship based practice

Current SituationCurrent Situation

PROBLEM STATEMENTPROBLEM STATEMENT

Must be succinct and accurateMust be succinct and accurate

CURRENT REALITYCURRENT REALITY

Elaborates on the issue.Elaborates on the issue.

OBJECTIVEOBJECTIVE

What do we want to achieve?What do we want to achieve?

Proposed ActionProposed Action

• ACTIVITIESACTIVITIES What could be done to improve the current situation?What could be done to improve the current situation?

• TARGET GROUPTARGET GROUP Who could benefit from these activities?Who could benefit from these activities?

• RESOURCESRESOURCES What resources would be needed to carry out these What resources would be needed to carry out these

activities?activities?

Anticipated OutcomesAnticipated Outcomes

CLIENT OUTCOMESCLIENT OUTCOMESWhat will this proposed action do for individuals, families What will this proposed action do for individuals, families and communities?and communities?

SYSTEMIC OUTCOMESSYSTEMIC OUTCOMESWhat will this proposed action do for the human service What will this proposed action do for the human service system?system?

ULTIMATE VISIONULTIMATE VISIONWhat would it look like in the end? What would it look like in the end?

WHAT DO YOU WANT TO WHAT DO YOU WANT TO KNOW?KNOW?

• Have you achieved the objective?Have you achieved the objective?

• What is the impact on clients? What is the impact on clients?

• What is the impact on the human What is the impact on the human services system?services system?

• Have you met your ultimate vision?Have you met your ultimate vision?

HOW WILL YOU KNOW IT?HOW WILL YOU KNOW IT?

• What information will you require in What information will you require in order to confirm what you want to order to confirm what you want to know?know?

Principles of the Relational Principles of the Relational ChainChain

Incorporates relational aspects of Incorporates relational aspects of human serviceshuman services

Balance of mind and heart Balance of mind and heart

Accessible to all levels of practiceAccessible to all levels of practice

Principles ContinuedPrinciples Continued

Enriches personal and professional Enriches personal and professional relationshipsrelationships

Promotes greater understanding Promotes greater understanding between communities, service between communities, service recipients, service providers, recipients, service providers, administrators and policy planners.administrators and policy planners.

Principle ContinuedPrinciple Continued

Can evaluate the effectiveness of services Can evaluate the effectiveness of services driven by social work values:driven by social work values:

Dignity ~ Self-worth ~ Respect ~ Self-Dignity ~ Self-worth ~ Respect ~ Self-determination ~ Acceptance ~ Belongingdetermination ~ Acceptance ~ Belonging

It is easily understoodIt is easily understood

Principles ContinuedPrinciples Continued

Transferable across organizational Transferable across organizational boundaries and hierarchies.boundaries and hierarchies.

It can inform policy, practice review, It can inform policy, practice review, and evaluation on an ongoing basis.and evaluation on an ongoing basis.

BENEFITSBENEFITS

more effective use of human and more effective use of human and fiscal resources. fiscal resources.

greater accountability to greater accountability to communities, including those who communities, including those who are being servedare being served