the savoy

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T H E S A V O Y

StrandLondon,United KingdomWC2R 0EU

TOLL FREE:International Numbers

TEL +44 (0)20 7836 4343

FAX +44 (0)20 7240 6040

E-MAIL [email protected]

G U E S T S E R V I C E S

Embodying The Savoy ethos of perfect service, naturally, The Savoy redefines luxury for the 21st century.

Having undergone the most ambitious restoration in British history, from the Savoy butlers to the hotel

concierges, from housekeeping to the bartenders, every member of The Savoys team is on hand to ensure each

stay becomes a treasured memory.

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R E S T A U R A N T S & B A R S

The familiar restaurants and bars that helped The Savoy make its name have been given a splendid new

life. The Thames Foyeris once again the beating heart of the hotel and a light, airy yet intimate place

for informal, all-day dining or to indulge in the famous, traditional afternoon tea. Savoy Tea, a new

addition to the hotel, offers guests the opportunity to purchase the hotels own teas and tea accessories

as well as watching the expert pastry chefs at work. The reinvigorated River Restaurant serves a

modern French menu in an elegant art deco setting with views over the sparkling River Thames.

The Savoy Grill, a favourite of figures such as Sir Winston Churchill, has reopened under the

management of Gordon Ramsay with a menu featuring classic Grill dishes. Another Savoy

institution, American Bar, continues to serve classic American cocktails while the new Beaufort Bar,

built on the hotels original cabaret stage, offers one of the widest choices of champagnes-by-the-glass.

For classic British cooking, Simpsons in the Strand is located just a few steps from the hotel.Please click here to view our new video about the bars & restaurants at The Savoy.

Created using fresh and nutritionally balanced ingredients, Fairmont Lifestyle Cuisine dishes

contribute to optimal health and wellness. Additionally, we are pleased to offer you Lifestyle Cuisine Plus,

nutritious meals catering to guests with specific diet-dependent conditions such as diabetes, heart

disease and gluten-free, as well as unique dietary preferences including, macrobiotic, raw and vegan

diets. Please request a special menu featuring our new Lifestyle Cuisine Plus selections when dining at

a Fairmont hotel.

y Overviewy

River Restauranty Savoy Grilly Simpson's In The Strandy American Bary Beaufort Bary Thames Foyery Savoy Teay Room Servicey General Servicesy Business Servicesy Health & Wellness

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The Business Centre, which is available 24 hours a day, is located on the second floor of The

Savoy and can be accessed with your guest room key.

The business centre has 3 PC computer stations, which have the following capabilities:

y High Speed Internet access

y

Black & white and colour printingy CD burning

y DVD playing

y Standard Microsoft applications

Guests can also connect their laptop to print, scan and copy as well as for high speed internet

access.

HE A L TH & W E L L N E SS

The beautifully designed Fitness Gallery at The Savoy is situated on the 3rd floor above

the historic Savoy Theatre. Directly beneath the central atrium, daylight filters down onto

the swimming pool. Restore health and vitality in the gym and try the wide range of

relaxing treatments and therapies on offer.

Hours ofOperations:

Monday to Friday: 6.30 a.m. to 9.00 p.m.

Saturday and Sunday: 8.00 a.m. to 8.00 p.m.

* Hours will vary during holidays

Please contact the Health Club directly for more information

Facilities at the fully equipped Health Club include:

y Electronic cardiovascular equipment with individual flat screen TV monitors

y Free weights and variable resistance machines

y Mens & womens changing rooms with showers, lockers, men's and women's steam

rooms and saunas as well as lounge areas

y Personal training programmes are available on request

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y Swimming tuition is available on request


LondonWeddings

The Savoy has always been one of Londons grandest and most romantic

addresses for a wedding. The hotel is the perfect location whether it is a small,

intimate ceremony or large scale reception. The Savoys team, including our

inhouse florist and exclusive entertainment specialist, Private Drama, are on

hand to advise and help plan every aspect of your special day down to the last

detail. All of the 3 Banqueting Rooms and 6 smaller Private Rooms hold wedding

licences and the hotel is fully equipped to cater for kosher celebrations. For

further information, please contact Carl Chapman, Director of Events at 020

7420 2380 [email protected]

Click here for further information on our exclusive entertainment specialist,

Private Drama

E N V I R O N M E N T A L P O L I C Y

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ENERGY & WATER CONSERVATION

Substantial investment in sustainable solutions and a carbon reduction

strategy implemented by The Savoys energy consultant, Evolve Energy,

will see the hotels carbon emissions permanently reduced in the long

term by 3,000 tonnes of CO2 per year and our energy consumption

reduced by at least 40%.

These solutions include the replacement of heating and cooling systems

with high efficiency ones and the installation of intelligent energy building

controls. We have installed a combined heat and power plant reducing

the hotel reliance on the energy grid by approximately 50%. In addition,

heat from all kitchen appliances is reclaimed and used to preheat the

domestic hot water. The automated energy management system

includes smart metering and 24 hour energy consumption monitoring.

Smart guestroom thermostats in all rooms and suites are designed to

control lighting and room temperature and use natural ventilation to

regulate the temperature inside the room.

Wherever possible we have introduced low energy lighting and low flow

water systems, whilst at the same time actively promoting responsible

practices throughout the hotel to preserve our natural resources.

www.evolveenergy.com

WASTEMANAGEMENT

Through a comprehensive programme of recycling, reusing and

reducing our colleagues have impacted our carbon reduction targets by

diverting hundreds of tonnes of waste from landfill year on year. Apart

from the main items of paper, glass, plastics and batteries, we have

introduced in-house schemes for recycling the more unusual items like

candles, spectacles and stamps. Even old computer and kitchen

equipment is donated to local community schemes and overseas

charities.

The Savoy continues to seek innovative solutions to help reduce excess

packaging waste and has joined with UKOS plc, our office stationery

supplier, in their launch of the Box4Life Project, a sustainable reusable

packaging option.http://www.ukosplc.com/news/2010/05/28/ukos-

box4life-project/

Using the latest technologies our waste contractor, Brewsters, ensures

that almost all of our waste is recycled on our behalf. They also provide

data that helps us monitor our carbon footprint.

www.brewsterswaste.co.uk

FOODWASTE TORENEWABLEENERGY

The Savoy recycles all of its food waste into renewable energy a

sustainable solution which is an integral part of our carbon reduction

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strategy. Teaming up with the UKs largest food waste contractor, PDM

Group, we ensure all our organic waste is reused in a positive way and

not sent to landfill. It is estimated the equivalent energy generated

provides sufficient power to light 20% of our guest rooms.

The Savoy also operates PDMs oil management system, Oilsense; a

solution that significantly reduces health and safety risks, improves

operational efficiency and ensures that our used kitchen oil is recycled

into biodiesel.

www.pdm-group.co.uk

PURCHASING POLICY

We actively continue to source products and services from companies

that endorse similar responsible purchasing practices, standards and

values.

SUSTAINABLEMENUOPTIONS

Sustainable menu options using produce that supports our local

growers, providing seasonal and organic options for our guests. As a

member of the Sustainable Restaurant Association, which launched in

March 2010, The Savoy is taking an active role in highlighting the

benefits of implementing a high standard of social and environmental

sustainable food practices. www.thesra.org.

LEADERSHIP THROUGHINNOVATIVEPROGRAMMES

The Savoy offers Fairmonts Eco-Meet and Conferencing Option giving

planners the opportunity to minimise their ecological footprint of

meetings and events through the reduction of waste and conservation of

valuable resources. The programme can be tailored to the individual

needs of the client in order to meet their environmental goals while

choosing how "green" they want to go.

For further information on Fairmonts environmental policy, please click

here.


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Boodles

www.boodles.com

British Fine Jeweller Boodles has a stunning boutique located in the Front Hall of The

Savoy. Boodles is a rare commodity in the world of today, a family owned, British

company established over 200 years ago and still producing forward thinking and

successful designs in-house, enjoyed by all ages.

A stunning emerald and tsavorite necklace, with matching earrings, has been created by

Boodles Head of Design - Rebecca Hawkins to celebrate the opening. The cushion cut

emeralds are of the finest quality from Columbia's El Chivor mine and caused quite a stir

when the doors opened on 10.10.10. They reflect the green of The Savoy sign above the

world-famous entrance and, in turn, create even more synergy between these two British

institutions. Renowned architect Eva Jiricna has once again been central in the design of

what is Boodles ninth store. The boutique showcases its jewels amongst glass and

polished steel to create the renowned cutting edge environment which Boodles is

famous for whilst remaining sympathetic to the history of the building.


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Savoy Butler Service

The Savoy has long had an ethos of personal service naturally and was the first

hotel to establish its own school to train hotel professionals. We have

reintroduced the unique Savoy Academy which has trained a new generation of

butlers who combine the discretion of a traditional English butler with the

efficiency of a 21st century personal assistant. Available to all guests staying in

suites, The Savoy Butlers will exceed expectations whether it to be arranging

dinner reservations, secretarial services, theatre tickets or a last minute request.

Butler services include . . .

y In-Suite check-in and orientation

y Welcome drink on arrival

y Packing service

y Complimentary pressing of 2 items

y Personalised wake-up call with tea & coffee

y Serving in-suite dining

y Expense Compiling

y Secretarial & Technological Services

y Personal Shopper

y Dressing Service

y Travel Consultant including arranging appointments & itineraries

y Facilitate and manage in-suite receptions or dinner parties

y Airport transfer, printing boarding passes and on-line check-in

y In-Suite check-out

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The Dorchester

Park Lane

London

W1K 1QA

England

Telephone: +44 20 7629 8888

Reservations: +44 20 7319 7139

Fax +44 20 7629 8080

E-mail: [email protected]


For toll-free numbers,

ABOUT THE DORCHESTER

CONCIERGE

TRANSPORTATION & DIRECTIONS

FLORIST

THEATRE DESK

CORPORATE RESPONSIBILITY

CONTACT US

COWORTH PARK

45 PARK LANE

Hotel Services

The Dorchester maintains the best of traditional values while continually

introducing new service standards and the latest technology as befits the modern

world. Guests have the assurance of friendly and highly professional staff

combined with the advantage of all the latest business and entertainment

systems, in rooms and throughout the hotel.

About The Dorchester

The Dorchester is one of the most desirable places in the world to stay. A luxury

Mayfair hotel of great repute, it embodies the highest of traditional values, withspacious rooms and suites of great charm, glorious dining and entertaining, and a

spa of exquisite indulgence. For over half a century the hotel has remained a

pinnacle of luxury and ease.

Superbly located in the heart of London's Mayfair on Park Lane, between Marble

Arch and Hyde Park Corner, The Dorchester is close to exclusive London shopping

in Bond Street and Knightsbridge and is within easy access of many London

attractions including Buckingham Palace, West End theatres, the Royal Albert Hall

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and the National Gallery.

History of The Dorchester

Historical Highlights at The Dorchester

The reputation of The Dorchester, among the great hotels of the world, is unique

in having established itself within a few months after the hotel's opening in 1931.

Ever since, The Dorchester's combination of elegant luxury, sumptuous decor and

unrivalled standards of personal service has made it more than a constant venue

for the famous and influential - for many it has become a regular 'home from

home'.

Royalty and political leaders, both British and foreign, have been frequent visitors.

Princess Elizabeth, the present Queen, attended a dinner party at The Dorchester

the day before her engagement was announced on 10th July 1947, and it was

here that Prince Philip celebrated his stag night on the eve of his wedding. He hassubsequently been a regular guest of honour and renowned after-dinner speaker

at events and charity functions held in the hotel, and on 26th October 1990,

unveiled a plaque commemorating the reopening of The Dorchester after a two-

year closure for refurbishment.

During the Second World War, several members of the government as well as

service chiefs moved into The Dorchester on a semi-permanent basis. General

Eisenhower, then occupied with the planning of the Normandy invasion, set up

headquarters in the hotel in 1944.

Early on, The Dorchester became a haven for figures from literary and artistic

circles. In addition to the famous Foyles Literary Luncheons, beginning in the

1930s, the hotel has also welcomed writers and artists such as novelist SomersetMaugham (a frequent guest up to his death), the poet Cecil Day Lewis and the

painter Sir Alfred Munnings. In more recent years, Jack Higgins and Jackie Collins

have been frequent guests.

The list of visitors to The Dorchester from the entertainment world is of prodigious

length. To name but a few: Danny Kaye, who originally appeared in cabaret at the

hotel for 50.00 a week in the 1930s, became a lifelong regular guest... Elizabeth

Taylor, always occupying a suite, came with a succession of husbands... Sir Ralph

Richardson, who tended to arrive by motorcycle, bringing his crash helmet into

lunch... Alfred Hitchcock, who viewed The Dorchester as ideal for a murder given

the scope for burying bodies in Hyde Park across Park Lane.

In the last decade, prominent guests have included Dr Mandela, Woody Allen,

Barbra Streisand, Diana Ross, Glenn Close, Karl Lagerfeld, Arnold

Schwarzenegger, Sharon Stone and many, many more. Glamorous patronage of

The Dorchester is only part of the legend...

The hotel has also been celebrated for:

The exceptional quality ofitscuisines. The Grill Room specialises in the best

ofBritish cooking, whilst China Tang at The Dorchester, offering Cantonese

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cuisine, is the most sought after Chinese restaurant in town.

Leading chefs have been responsible for The Dorchester's culinary renown. The

current Executive Chef is German Henry Brosi. His predecessors include the

internationally famed Anton Mosimann, fellow Swiss chefWilli Elsener, Eugene

Kaufeler and Jean Baptiste Virlogeux. One of the great chefs of his day,

Virlogeux's inventiveness was severely tested during the Second World War both

by food rationing and the government-imposed maximum price restriction of fiveshillings for a three-course meal.

Outstanding decor and design. Some of the key glories of The Dorchester were

only added in the 1950s by the theatrical designer Oliver Messel. The luxury

apartments on the 7th and 8th floors were his creation, and his name lives on in

the world-renowned, architecturally 'listed' Oliver Messel Suite. The London Plane

tree in the front garden was named one of the 'Great Trees of London' by The

London Tree Forum and The Countryside Commission in 1997. It was deemed to

be 'a memorable sight in London's Park Lane and a tree to give directions by'. In

the year 2000, the BBC dedicated an enti re programme to the tree, as part of its

series Meetings with Remarkable Trees.

Nor are more basiccomforts forgotten:Afternoon tea to live piano music in the glittering setting of The Promenade has

long been an institution among Londoners. In fact, The Dorchester was named

London's top 'Afternoon Tea Venue' by the Tea Council of Great Britain in August

2000 and 2003.

From the beginning, soundproofing at The Dorchester was of exceptional quality.

Bedroom floors and ceilings were lined with compressed seaweed and outside

walls with cork. The most recent refurbishment programme has reduced external

noise levels still further, particularly through the introduction of double glazing

throughout and triple glazing on the Park Lane side.

The Dorchester Bar is one of London's leading meeting points. When the bar was

rebuilt in 1938, Harry Craddock, one of the most famous barmen at the time,

produced three of the most popular cocktails of the day - the Martini, Manhattan

and White Lady - and sealed them in phials, which were set into the wall of the

bar 'for posterity'. When the bar was reconstructed in 1979, the cocktails, scroll

and recipes were found to be in excellent condition. The almost three to one ratio

of staff to guest bedrooms has few parallels among the world's great hotels, and is

backed by superb training. The resultant quality of personal service is one of the

features of The Dorchester most frequently commended by its guests.

Writing in The Dorchester's Renaissance magazine, television personality Alan

Whicker mentioned 'the warmth and welcome of The Dorchester and its

incomparable staff'; according to actor Charlton Heston, 'The butchers and bakers,

the clerks and porters, the maids and flower ladies, the bellmen ARE the Hotel';

Clarissa Mason, widow of the actor James Mason, viewed the uniqueness of the

hotel as 'its "Family", in other words, its staff'.

Concierge

The Dorchester's Concierges pride themselves on knowing London inside out. For

restaurant reservations or ideas on what to do and where to go, our Concierges

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know best and are always on hand to help.

Enquiries

If you have any further enquiries, please either call +44 20 7629 8888 or enter

your details in the following form: E-mail Us

Location

Heathrow Airport

y 45 minutes by car

y 50 minutes by the Piccadilly underground line

y 15 minutes by Express Link from Paddington Station (Paddington Station is

10 minutes by car)

Gatwick Airport

y 30 minutes by Gatwick Express from Victoria Station

(Victoria Station is 5 minutes by car)

St. Pancras Eurostar Terminal

y 10 minutes by car

The City

y 20 minutes by car .

Nearest London Underground Stations

y Marble Arch

y Hyde Park Corner

y Green Park

GPScoordinates

y 51 30 26 N

y 0 9 9 W

Florist

Whether it's a simple vase of white lilies or a floral display to fill a ballroom, The

Dorchester's team of florists can create arrangements to suit all occasions.

Flowers can be ordered by both guests and also non-residents with a small

number of exquisite arrangements available at Shop at The Dorchester, located in

The Promenade.

To purchase or for more information, please contact Florist at The Dorchester on

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+44 (0) 20 7629 8888 or e-mail us.

Theatre Desk

There are some amazing new shows on in London at the moment. If you are a

theatre buff and would like some help with choices and bookings please contact

Joe MacBean, our theatre desk manager and his team who will be happy to help.

For more information about this seasons playlist and seating plans please visit

the Albemarle theatre website.

Joe stresses that it is best to make your bookings directly with him and well in

advance as many of the most popular shows sell out a good few months ahead.

For bookings, please contact:

Joe MacBean

Theatre Desk Manager at The Dorchester

Park Lane, London,W1K 1QADirect Tel: +44 20 7319 7460


Corporate Responsibility

At the Dorchester, we recognise the responsibility we have provide the best

service we can in a way that embodies responsible behaviour. Demonstrating

responsibility to our guests, our staff, the wider community, and towards the

natural environment is an integral part of service excellence.

To lead our efforts, our dedicated Corporate Responsibility team is championing

action in our workplace, our marketplace, in the community and on the natural

environment.

The team draws on staff from across the hotel, exploring ideas for innovation and

reporting on progress through a member of the hotels executive management

team. Like all hotels in the Collection, we are developing our systems and

processes for managing these issues and sharing information on our performance

on a regular basis.

We have already taken a wide range of initiatives. To reduce energy use, we have

installed low-energy light bulbs and installed new refrigeration systems which use

about one-third the power of previous equipment. To save water, we have

installed sensor and push button taps. Our efforts to measure and manage ourcarbon emissions were recognized with a Silver Award as part of the Mayor of

Londons Green 500 initiative, which seeks to reduce carbon emissions among

leading London organisations. We are tackling other aspects of our operations

where we can reduce waste and ensure we use resources as efficiently as

possible.

We recognize the valuable role we can play to support the wider community

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offering our time, the skills and expertise of our staff, and providing our facilities

for charitable functions. We have worked this year to target our efforts in order to

achieve maximum benefit. While continuing to support a number of charities, our

staff in 2009 elected to focus fund-raising efforts in support of Cancer Research

UK. Fund-raising and other events are continuing throughout the year.

The Dorchester was awarded 'Considerate Green Team of the Year 2009/2010' bythe

Considerate Hoteliers Association (CHA)

Coworth Park

Coworth Park is a sister hotel to The Dorchester in London, set in 240 acres of

picturesque parkland on the borders ofWindsor Great Park, Coworth Park blends

the warmth and comfort of a traditional country house hotel with an eccentric

spirit that is undeniably English and irrefutably modern.

To visit the hotel's website pleaseclick here.

the savoy

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