the second screen: connect your fans -- leila thabet, we are social us (breaking bad)

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hello. We are social

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realtime marketing business use case by Leila Thabet (@TweetingLeila), Managing Director, We Are Social US (Breaking Bad) at #RLTM Realtime Marketing Lab, October 14, 2013 at The Altman Building, NYC.

TRANSCRIPT

Page 1: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

hello.We are social

Page 2: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are a conversation agency

Page 3: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

Built from the ground We’re a new kind of agency built for the age of social media.

up

Page 4: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

New York

São Paulo Sydney

Singapore

Milan

MunichParis

London

380 staff in 8 offices around the world

4

Page 5: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

We help brands listenunderstandengage

…in conversations.

Page 6: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 7: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

The Final SeasonGO BIG OR GO HOME

Page 8: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

A completely fanatical audience

Page 9: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

So fanatical, they refer to themselves as addicts

Page 10: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

We knew they’d be talking…

Page 11: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

So how did we get them talking even more?

We knew they’d be talking…

Page 12: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

#BBaddictThe more you give, the more you get.

Page 13: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

#BBaddictIncentivizing fan engagement

Page 14: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 15: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 16: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 17: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 18: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

LimitationsMoving at the speed of everybody else

Page 19: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

No advanced scripts, screenings or plot points

We watched the season unfold in real time with everyone else

Page 20: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Weekly team brainstorms analyzed top themes, quotes and characters

to inform each week’s strategy

Page 21: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Tapping into existing conversations by creating content based on topics fans were already talking

about

Page 22: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 23: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

And creating original content that surprised and delighted our fans

Page 24: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 25: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Our #AwkwardGuacamole post became a part of the

zeitgeist of the show, setting the standard for how fans

referred to a pivotal scene of the series.

Page 26: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

The Final EpisodeIn the days before the series finale,AMC aired a Breaking Bad marathon

Page 27: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

We pulled out all the stops to take advantage of this momentous event

and drive tune-in

Page 28: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

We recruited some of the biggest Breaking Bad

fanatics to live-tweet the marathon to

their over 1.8M followers

Page 29: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

We gave our fans multiple ways to say #GoodbyeBreakingBad leading up to the finale

Page 30: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

And let our fans say goodbye to each character of this amazing series

WALT JESSE HANK SKYLAR

SAUL WALTER JR. MARIE TODD

Page 31: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

Page 32: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

we are social

ResultsWe Are Social

content received

150% more

engagement than any

content than had been

produced for the show

Over

125,000BBADDICTS

in the first month, who achieved

Nearly

DOUBLED

Twitter followers

In two monthsIncreased fans by

1,400,000

Across all platforms

21 millionpoints

Page 33: The Second Screen: Connect Your Fans -- Leila Thabet, We Are Social US (Breaking Bad)

Thank [email protected]