Creating New Directions, Meeting New Expectations, Defining New Opportunities

New England Healthcare Assembly’s 29th Annual Trustee Conference

December 11-12, 2008Boston Marriott Copley Place

Spon

sore

d by

:

Bla

ckp

ms

2935

pm

s 63

9

NO

N P

RO

FIT

U.S

. PO

STA

GE

PAID

PE

RM

IT #

104

BU

RLI

NG

TON

, MA

New

Eng

land

Hea

lthca

re A

ssem

bly’

s

29th

Ann

ual T

rust

ee C

onfe

renc

eD

ecem

ber 1

1-12

, 200

8Bo

ston

Mar

riott

Cop

ley

Plac

e

REGISTRATION

fEE $415 Member Rate (Hospital & Health System members of state hospital associations: CT, MA, ME, NH, RI, VT)$365 Member Team Discount (4+ People)*$775 Non-Member Rate$695 Non-Member Discount (4+ People)*

Registrant Name

___________________________________________________________fIRST MI lAST

Title: ________________________________________________________

ACHE Designation if applicable: ____________________________________

Badge Nickname: _____________________________________________

Organization: _________________________________________________

Street Address: _______________________________________________

City/Town: ___________________________________________________

State: _______________________ Zip: _________________________

Phone: _______________________ fax: _________________________

E-mail: ______________________________________________________

Contact if different than registrant: ____________________________________

SESSIONS Please choose one for the morning.

SESSIONS Please choose one for the afternoon.

PAyMENT Please choose.Check payable to New England Healthcare Assembly (NEHA)

Credit card: Select one Visa Mastercard American Express

Card#: __________________________________________________

Expiration date: ______________________ CID Security# ________

Name as appears on card: _______________________________________

Cardholder Signature: _______________________________________

* Team discount: $50 off each registration when a group of 4 or more from the same organization register at the same time.

The Shifting Governance focus: Creating New Directions, Meeting New Expectations, Defining New OpportunitiesThursday, December 11th & friday, December 12th Boston Marriott Copley Place

1900W

A B C D

A B C D

New

Eng

land

Hea

lthca

re A

ssem

bly

5 N

ew E

ngla

nd E

xecu

tive

Par

kBu

rlin

gton

, MA

0180

3

The shifTing governance focus:

Blackpms 2935pms 639

THuRSDAy, DECEMBER 11, 2008 8-8:55 am Registration & Continental Breakfast

8:55-9 am Welcome & Introductions Lynn Nicholas, fACHE, President & CEO, Massachusetts Hospital Association Nancy Palmer, Interim Chair, MHA’s Trustees Advisory Council; Board Chair, Northeast Hospital Corporation9:00-10:15 am Governance as leadership: Reframing the Work of Nonprofit Boards Richard Chait, PhD, Research Professor, Harvard university Graduate School of Education, Cambridge, MA Overthepast20years,ProfessorChait’sresearchhasfocusedontrusteeshipandgovernanceofnonprofitorganizations.RichardChaitwilloffernewwaystothinkaboutnon-profitgovernance,andanewwaytothinkwhilegoverning.Thesessionwillexamineinprincipleandinpracticetheconceptofgovernanceasleader-shipwheretrusteesandseniorexecutivesworktogether.Inturn,organizationswillderivegreatervaluefromtheirboards,andtrusteeswillderivegreatermeaningfromtheirservice.

10:15-10:30 am BREAK

10:30 am-12 pm Concurrent Sessions – Please circle the one you wish to attend this morning. Each session will be repeated in the afternoon.

A. The Critical Role of Trustees As AdvocatesWilliam Kreisberg, Vice President, Schrayer & Associates, and consultant to AHA

B. Trustee’s Role in Quality and Patient Safety John Combes, MD, President & Chief Operating Officer, AHA Center for Healthcare Governance

C. Seeing and Seizing Emerging Opportunities: Redesigning the Board’s Thinking frameworks, Mental Maps and Meeting PracticesJ. Christopher Cutler, fACHE, President, Cutler & Co.

D. What every Trustee Needs to Know about Healthcare financeGeoffrey Coffman, Partner, PricewaterhouseCoopers, llP

12-1:20 pm luncheon and Presentation of NEHA Trustee leadership Award

1:20-1:30 pm BREAK

1:30-2:50 pm Running the Rapids: Emerging Trends in Governance and HealthcareMac McCrary, President, The McCrary Company, Morganton, NCEffectiveboardsperiodicallysurveytheenvironmentalcontextwithinwhichtheymustoperate.Whetherit’stheuninsured,mal-practicecosts,thependingbankruptcyofMedicare,providingcommunitybenefit,disruptivetechnologyorphysiciancompetition,today’sboardsareatthecenterofaconvergenceofmarketforcestheymustunderstandbeforetheycanbeexpectedtoperform.Inthispresentationtrusteeswilllearnaboutbothhealthcareindustryissuesandhealthcaregovernanceissuesthatarelikelytoimpacttheirorganizations,aswellashowtoaddressthemintheboardroom.

3-4:30 pm Concurrent Sessions – Repeated from the Morning

4:45-6:15 pm General Networking Reception

fRIDAy, DECEMBER 12, 20088-9 amNew England States’ Breakfasts

9-10:30 amOne Size Doesn’t fit All: An Overview of Healthcare Reform Initiatives in New EnglandModerator: Stephen Ahnen, President & CEO, New Hampshire Hospital Association Panelists:Bea Grause, President & CEO, Vermont Association of Hospitals & Health SystemsSteven Michaud, President & CEO, Maine Hospital Association Lynn Nicholas, fACHE, President & CEO, Massachusetts Hospital AssociationStephen Frayne, Senior Vice President, Health Policy, Connecticut Hospital AssociationEdward Quinlan, President & CEO, Hospital Association of Rhode Island

10:30-10:45 am Wrap and Adjournment

PROGRAM AGENDA Annual Trustee Conference KEyNOTE SPEAKERSSESSIONSConcurrent sessions will be offered in the morning and then repeated in the afternoon on Thursday, December 11, 2008

Richard P. Chait, PhD Dr.ChaitisaResearchProfessorattheHarvardGraduateSchoolofEducationwherehehasbeenafacultymembersince1996.PriortothathewasaProfessorattheUniversityofMaryland.Previously,hewastheMandelProfessorofNon-ProfitManagementatCase

WesternReserveUniversityandAssociateProvostofPennStateUniversity.Overthepast25years,ProfessorChaithasfocusedongovernanceandleadershipofnonprofitorganizations.Hehasco-authoredthreebooksonthesubjectincluding:Governance as leadership: Reframing the Work of Nonprofit Boards(Wiley,2005),whichhasreceivedthreeawards;Improving the Performance of Governing Boards(OryxPress,1996);andThe Effective Board of Trustees(OryxPress,1991).

ChaitteachesintheHarvardBusinessSchoolprogramonGoverningforNonprofitExcellence,andfourexecutiveeduca-tionprograms,includingtheInstituteforEducationalManage-ment(IEM)andtheSeminarforNewPresidents,attheHarvardGraduateSchoolofEducation.In2004,hewashonoredbythePresidentofHarvardasoneoftheUniversity’s“outstandingteachers.”Dr.ChaitisamemberoftheexecutivecommitteeoftheWheatonCollege(MA)boardoftrustees,andamemberoftheBoardofDirectorsofBoardSource.Heconsultswidelyongovernanceandleadership.

Mac McCrary TheMcCraryCompany(TMC)isagovernanceconsultingorganizationthatoffersacompleterangeofservicestoavarietyofnon-profithealthcareorganizations.Servicesincludethedesignandfacilitationofboardretreats,educationalpresentationsonnumeroustopics

andcustomizedconsultingengagements.MacMcCrary,PresidentofTMC,isanexperiencedhospital

trustee.Overtheyearshehasheldanumberofboardleadershippositions(chairman,treasurerandchairofnumerouscommit-teesandtaskforces)inhospitalsandotherhealthcarerelatedorganizations.Hehashands-onexperiencewithorganizationsthatwereexperiencingrapidgrowth,confrontingfinancialdifficulties,goingthroughaffiliations,changingCEOs,reorga-nizingtheirgovernancestructure,andfacingmanyotherissues.HewasappointedbytheGovernorofNorthCarolinatotheAcuteCareCommitteeoftheStateHealthCoordinatingCouncil(SHCC)in2001.HeservedasaboardmemberoftheNCHospitalAssociation(NCHA)from1996–1999andreceivedNCHA’sTrusteeServiceAwardin1997.HewasawardedNCHA’shighesthonor,theTrusteeMeritAward,in2001.

HeretiredfromWachoviaBankasaseniorofficerfollowing32yearsofservice.HewasaCityPresidentforWachoviafor23yearsandwasBusinessBankingsalesmanagerforwesternNCwhenheretired.HenowservesasExecutiveDirectorofBlueRidgeHealthcareFoundationinMorganton,NC.

The Critical Role of Trustees as AdvocatesWilliam Kreisberg, Vice President, Schrayer & Associates, and consultant to AHAHospitaltrusteesandpoliticaladvocacyareanaturalfit.Asdedicatedcommunityleaders,trusteeshavebuilt-incredibilityanduniqueperspectivestoeducate

andinformlawmakers.ThisinteractivesessionthateducateandmotivatetrusteesandCEOstobecomeeffectivegrassrootsadvocatesfortheissuesthataremostimportanttohospitalsandcommunities.

Trustee’s Role in Quality and Patient Safety John Combes, MD, President & COO, AHA Center for Healthcare GovernanceQualityofcareiscentraltothemissionofeveryhospitalandhealthsystem.Thissessionisdesignedto:

nPresentanoverviewoftheAHA/MHAQualityCurriculumforTrustees

nEnhanceBoardmembers’abilitiestomaketheclearconnectionsbetweentheirworkintheboardroom,theperformanceoftheirorganization,andthewellbeingofpatientsandthecommunity

nProvidethetoolsBoardmembersneedtoeffectivelydrivetheirhospitals’qualityandsafetyinitiatives

Seeing & Seizing Emerging Opportunities: Redesigning the Board’s Thinking frame-works, Mental Maps and Meeting PracticesJ. Christopher Cutler, fACHE, President, Cutler & Co. Thissessionisdesignedto:

nExplorethetrustees’leadershiproleas“generativethinkers”nWorkbeyondtheBoard’scomfortzoneintherealmoftheunknowablenStimulatemorethinking,exploringandsense-making:less

strategicplanningnGenerate“sharedmeaning”ontheBoardnIdentifywaystointegratetheBoard’sworkwithhealthcare’s

macroimperatives

What Trustees Need to Know about Healthcare financeGeoffrey Coffman, Partner, PricewaterhouseCoopers, llP Youwilllearnaboutkeyissuesthatpromoteeffectivefinancialstrategiesforyourhospital,including:

nHowhospitalsgetpaid–third-partypaymentmethodologiesnEssentialaspectsoffinancialstatementanalysisnAssessingthefinancialhealthofyourorganizationnTrendsinthehealthcarepublicfinancedebtmarket

Registration form on other side.

REGISTER Credit card: fax 781-272-0466

Check payable to NEHA Attn: Accounts Receivable 5 New England Executive Park Burlington, MA 01803

SPECIAl NEEDSfor ADA assistance, contact Eileen Velasquez at 781-262-6059 or e-mail evelasquez@mhalink.org

QuESTIONS? 781-262- 6059

lOCATION Boston Marriott Copley Place110 Huntington AvenueBoston, MA617-236-5800

DIRECTIONS www.nehaonline.com or call Boston Marriott Copley Place directly.

CANCEllATION POlICy Cancellations received in writing by November 26, 2008 will receive a full refund less a $50 administrative fee. No refunds available after this date. However, substitute attendees are wel-come. Payments must be received prior to program date to guarantee admission.

CEus MHA is authorized to award eight (8) hours of pre-approved Category II (non-ACHE) Continuing Education Credits for this program towards advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have continuing

education hours applied toward Category II credit should list their attendance when applying for advance-ment or recertification in ACHE.

Joinusatthisyear’sNewEnglandHealthcareAssemblytolookatthecriticalissuesandemergingtrendsthatcallfornewmodelsofhospitalgovernance.We’lllookatavarietyofdifferentareas,includingtheevolvingrolesanddistinctresponsibilitiesofmanagementandgoverningboardstoimprovequality,theethicaldilemmasfacingboards;andwe’llgaininsightsintonavigatingthedecision-makingprocessandsomeofthemoreinnovativegovernancepracticesthattranslateintoimprovedorganizationaloutcomes.

HOTEl RESERVATION

A

B

C

To Reserve your Room:1. Reserve your room early!2. Call Boston Marriott Copley Place

617-236-58003. Identify yourself as an attendee

at the NEHA Annual Trustee Conference

NEHA room rate $210Cut off November 13, 2008

NEHA ANNuAl TRuSTEE CONfERENCE SESSION OBJECTIVES

D