The Significant Benefits Of Having An IBM Managed Services ProviderAn increasing number of businesses are making the choice to hire a third-party IBM managed services provider to address the overwhelming demands of their business while incorporating the newest IBM technology into their processes.

There are a number of benefits to hiring a services provider with some of the more significant ones being:

•    Access to a Better Toolset – The services provider has a more mature toolset that allows them to track and react instantly to events. This leads to much greater efficiency than the systems used in-house.

•    Decreased Downtime and Risk – Not only are events tracked and responded to faster through an IBM managed services provider, they can often be prevented from ever getting past the remedial stage. They have the tools and the expertise to foresee an imminent

failure, allowing them to take the steps needed to prevent the event from occurring in the first place. This capability will reduce downtime and risk significantly.

•    Use of Data for Capacity Planning – Clients who use a managed services provider get the added benefit of receiving information that helps them in capacity planning. The provider uses their tools to continually monitor their system’s space, network bandwidth, size of the database and more. The client can take advantage of the acquired data to perform an analysis of the performance and/or capacity in relation to a specific database or device. This is an opportunity to make informed, educated decisions about how they can best meet IT capacity and performance in the future.

•    Custom Dashboards – A custom dashboard will allow various members of your organization to access historical data to determine how specific types of situations have been addressed in the past to develop solutions for similar situations now.

•    Keeping Patch Management Current – When the IT staff is working at firefighting, patch management is often neglected. To prevent downtime and the risk to security, managed service providers can operate to keep the patches current.

•    Periodic Reviews – The responsibilities of the IT team often allow little time for them to keep up with little details that could have a big impact on the company. A managed services provider is always on the lookout for problems that put the company at risk and then mitigating that risk. The provider can provide the client with periodic reviews that list all of the issues so that solutions can be determined before they become a problem.

The choice of an IBM managed services provider rings the tools, expertise and global delivery framework that provide businesses with solutions that go beyond the services of other providers. They foster innovation and help your company grow. Not only will you simplify managing your IT, you will enjoy a significant return on investment, greatly reduce downtime and network failures, increase productivity and efficiency and reduce your IT infrastructure costs. A full-spectrum of services from your IBM managed services provider means getting the best technology for the specific areas that you need to focus on to make your business grow.

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