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A survey conducted by

THE STATE OF HBCU CAREER CENTERS

The HBCU Career Services Survey was developed by The HBCU Career Center and shared with all 105 Historically Black Colleges and Universities (HBCUs) in 2018. The first version of this survey was conducted in 2012.

This survey is the first and only of its kind. The purpose of the survey was to establish the state of staffing, resources, structure and services at HBCU career centers. Additionally, survey questions sought to understand employer relationships with HBCU career centers.

Career centers at thirty four (34) colleges and universities submitted responses online via Survey Monkey.

The HBCU Career Center does not make any claims about the scientific nature of the survey, but guarantees that the results are as shared by the participating schools. Each survey participant received a copy of Resume Guide; How to Look Good on Paper and one participant received a $150 gift card.

ABOUT THE SURVEY

PARTICIPATING HBCU CAREER CENTERSAlabama A&M UniversityAlabama State UniversityAlbany State UniversityAlcorn State UniversityAllen UniversityBenedict CollegeBethune-Cookman UniversityBowie State UniversityClark Atlanta UniversityCheyney University of PennsylvaniaDelaware State UniversityElizabeth City State UniversityFayetteville State UniversityGrambling State UniversityHoward UniversityJackson State UniversityKentucky State University

Lane CollegeLangston UniversityLivingstone CollegeMississippi Valley State UniversityNorth Carolina Central UniversityNorth Carolina A&T State UniversityPhilander Smith CollegeSaint Augustine's UniversitySavannah State UniversityShorter CollegeTennessee State UniversityTougaloo CollegeUnersity of the District of ColumbiaUniversity of Virgin Islands on St. CroixVirginia Union UniversityVoorhees CollegeXavier University of Louisiana

Q1: The career service office is part of which unit on your campus?

*Enrollment Management (2 Responses); Institutional Planning and Research

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Student Affairs

Academic Affairs

Office of thePresident

Economic andWorkforce

Development

67.65%

17.65%

2.94%

0%

2.94%

0%8.82%

Advancement or Alumni Affairs

Human Resources

Other*

Q2: Do other departments on campus,provide their own dedicated career

service professionals?

* Honors Program; Experiential Learning; College of Pharmacy; School of Architecture and Computer Science; School of Communications; Law School, Biotechnology; College of Science and Technology; College of Engineering (2 Responses) and College of Business (6 Responses)

No, 68.75%

Yes, 31.25%*

Q3: Your campus career office provides career assistance to which of the

following groups?

* Back2Basics High School Club; Career Fair open to general community and high school students

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UndergraduateStudents 100%

29.41%

85.29%

91.18%

70.59%

29.41%

8.82%

Prospective Students

Graduate Students

Alumni

Campus Facultyand Staff

General Public

Other*

Q4: How many professional staff work in your office?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Only Me

2 to 3

4 to 6

23.53%

52.94%

20.59%

2.94%More than 6

Q5: The budget for your career services department is:

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DefinitelyAdequate 2.94%

26.47%

29.41%

41.18%

SomewhatAdequate

SomewhatInadequate

DefinitelyInadequate

Note: Some career offices indicated grant funding from the UNCF-Career Pathways Initiative and Department of Education Title III grants. Others mentioned corporate partnership funding.

Q6: Employers collaborate with your career services office in which of the

following ways? (choose all that apply)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

VisitClassrooms

ProvideInternships

AttendJob/internship Fairs

SponsorPrograms

Participate inOn-Campus Interviews

Serve onAdvisory Boards

Host StudentFieldtrips

97.06%

88.24%

100%

94.12%

52.94%

94.12%

50.00%

41.18%

70.59%Participate onPanels

ConductWorkshops

Q7: Does your office host employers for on-campus interviews?

Alabama A&M UniversityAlabama State UniversityAlbany State UniversityAlcorn State UniversityAllen UniversityBenedict CollegeBethune-Cookman UniversityBowie State UniversityClark Atlanta UniversityCheyney University of PennsylvaniaDelaware State UniversityElizabeth City State UniversityFayetteville State UniversityGrambling State UniversityHoward UniversityJackson State UniversityKentucky State University

Yes, 73.53%

No, 26.47%

Q8: If your office hosts employers for on-campus interviews, how many employers

conduct interviews each semester?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Less than 5Employers

Average 6 to 10Employers





Average 51+Employers

26.47%

29.41%

20.59%

14.71%

0%

2.94%

5.88%

2.94%

We Do NotHost on-campus

Interviews

Q9: Does your office have specific professional staff dedicated to the following?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

CareerCounseling

FreshmanCohort

GraduatingSeniors

Everyone isa Generalist

38.24%

29.41%

5.88%

44.12%

8.82%

5.88%

55.88%

Internships,Experiential

Education

EmployerRelations

AlumniServices

Q10: Does your office survey seniors or alumni about their career plans

after graduation?

Yes, 79.41%

No, 20.59%

Q11: With whom do you shareemployment data about seniors and alumni?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Faculty

Employers

Prospective Students

Enrollment Staff

High Schools

We Don’t Share

Other*

8.82%

55.88%

2.94%

2.94%0%

2.94%0%

0%

26.47%

* Institutional Research (3 Responses), Alumni Office or Academic Affairs collected employment data.

UniversityLeadership

AlumniOffice

Q12: Are the professional staff in your office members of any professional associations?

* National Association of Colleges and Employers National, State and Regional chapters, Chamber of Commerce, American Counseling Association, State Counseling Association, NCDA, NSEE, Center for Credentialing and Education, NASPA, ACDA, GCDA

No, 5.88%

Yes, 94.12%*

Q13: Identify all the services you providefor students. (choose all that apply)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Job/Internship Fairs or Networking Events

88.24%

100%

64.72%

91.18%

79.41%

82.35%

11.76%

50.00%

85.29%

100%

79.41%

Physical CareerLibrary with Books

ResumeDevelopment Services

Interview Coaching/Mock Interviews

EmployerOn-campus Interviews

CareerWorkshops

For-credit Career Class

Job/InternshipDatabase

Career Assessments (MBTI, Strong, etc.)

Printed Handoutsand Guides

Grad SchoolApplications

Q14: Identify all the services you providefor alumni. (choose all that apply)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Career Newsletter

5.88%67.65%

64.71%

50%

50%38.24%

44.12%

64.71%11.76%

26.47%5.88%

TelephoneConsultations

We Do NotOffer Services

ResumeDevelopment

EmployerOn-campus Interviews

CareerWorkshops

Career Assessments (MBTI, Strong, etc.)

NetworkingEvents

Career Counseling/Coaching

Virtual/Online Career Advising

Grad SchoolApplications

Q15: Of all the outreach methods you used to attract and maintain communication

with users of your program, which hasbeen most effective?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Working withFaculty

Flyers/Handouts

Campus Email

Social Media

23.53%

*Simplicity Software, Student Organizations,

17.65%

26.47%

8.82%

23.53%

70.59%Combination ofall of the above

Other*

Q16: Which of the following online social media services does your center use?

*Purple Briefcase; Our career center student workers use their social media accounts to help publicize our events; Pinterest

Facebook82.35%

Instagram70.59%

Twitter64.71%

Youtube, Vine,Periscope5.88%

Blog2.94%

Podcast2.94%

Google Hangouts11.76%

Snapchat23.53%

Messenger2.94%

LinkedIn26.47%

Not Yet UsingSocial Media0%

Other*8.82%

Q17: Career planning services are a priority for the executive leadership

of my university.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Strongly Agree

Somewhat Agree

Agree

Somewhat Disagree

Strongly Disagree

29.41%

32.35%

23.53%

11.76%

2.94%

Q18: My university President has visited the career center.

No, 47.06%

Yes, 52.94%

Q19: My office can count on support from campus faculty.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Strongly Agree

Somewhat Agree

Agree

Somewhat Disagree

Strongly Disagree 0%

23.53%

35.29%

26.47%

14.71%

Q20: Your career office regularly collaborates with which departments

on career services programs?Faculty

EnrollmentManagement

Advancement andExternal

AlumniRelations

Public Relations

HumanResources

Economic andWorkforce

MulticulturalServices

EntrepreneurshipCenter

HonorsProgram

First Year ExperienceProgram

OrientationServices

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

20.59%0%0%

5.88%0%0%

11.76%2.94%

0%

0%0%0%

Q21: Participants were asked to identify the top two resources that helped career

center users land jobs. Similar responses were grouped and numbers indicate how many times each resource was mentioned.

Networking Events (Job Fairs, Employer Meet-ups, Professional Association) 16

National Job Board Services 10

Utilizing the Suite of Services Provided by the Career Office 8

Social Media 6

Internships 4

Q22: How many career/job/internship fairs do you host on your campus each year?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

1 Fair

2 Fairs

3 Fairs

4 Fairs

5 Fairs

6 Fairs

20.59%

38.24%

17.64%

2.94%

17.64%

2.94%

Q23: Average number of organizations attending each career/internship/job fair on

your campus each semester?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

15-30* 41.18%

11.76%

35.29%

11.76%

50-70*

71-500*

*Range of average # of participants and percentage of respondents

31-49*

Thank you for reading our survey!

For further inquiries, contactDr. Marcia F. Robinson, SPHR, SHRM-SCP:

[email protected]

Learn more about The HBCU Career Center:thehbcucareercenter.com

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