AICPA EDMAX CommitteeThe State of Informal & Social Learning

November 10, 2010The Roosevelt Hotel

New Orleans, LA

Will the speed of change increase or decrease?Will things get more

complex or less complex?

CPAs and businesses are feeling

overwhelmed by the rapid and turbulent

pace of change

How can we thrive amidst rapid change and turbulence?

“As it relates to science and technology, the rate of change in the next decade, is likely to be 4 to7 times faster than in the last decade.  If it is 4x faster it would be like planning for 2010 in 1890, if it is 7x   faster it would be like planning for 2010 in 1670.”

‐Expert on Education Panel, The Aspen Institute

Re‐Set, Re‐Think, Re‐Imagine – The new normal won’t be like it was beforeAnticipation of a very large business model change amidst  rapid change – Steve King

There are two recessions – the obvious one and the not so obvious, the end of the industrial age where perfecting the model was the key. The new model will be completely different. – Seth Godin

#4 Rethinking the Business Model (25) from AICPA Major Firms Group

Welcome to the New Normal• The Loch Ness Monster Economy

• Tsunami of Regulations & Standards

• Globalization – growth comes from abroad

• Technology!• Workforce – 5 generations at work

The Big Questions

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What single word has best defined our ability to reshape society, technology, and business over the past 200 years?

What single word best describes the greatest challenge to our ability to innovate and to deal with uncertainty in the future? Source: Tom Kousopulos @tkspeaks

Photo: Pratt’s surfing page

“You can’t stop the waves, but you can learn to surf”- Jon Kabat-Zinn

Turbulent times require new skills and new ways of thinking

Is leadership changing in the new normal?

“What got you here won’t get you there.” – Emmanuel Gobillot - Leadershift

What Leadership does is the same…

• Engagement• Alignment• Commitment• Accountability

“First I get all of my men facing the same direction.”- Napoleon

From: Command & Control

To: Connect & Collaborate

How Leadership gets it done is changing!

The Eight Net Gen Norms that will transform business, education and government

1. Freedom – The freedom to work when and where you want

2. Customization – My job my life3. Scrutiny – I know what you did last night4. Integrity – Be a good company to work for5. Collaboration – Teamwork6. Entertainment – Work should be fun7. Speed – Let’s make things happen now!8. Innovation – Let me invent

“…when technology, demographics and global economics collide you are faced with a category six (6) business revolution”

– Don Tapscott & Anthony Williams - Wikinomics

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The Five Qualities of Extraordinary Leaders

1. Sight ‐ Ability to see emerging patterns and shift perspective when necessary

2. Insight ‐ Ability to learn faster than the rate of change in your industry

3. Create ‐ Ability to think strategically and creatively to gain insights that create new opportunities and foster innovation

4. Communicate ‐ Ability to collaborate inside and outside your organization and to build and sustain social networks of people engaged in the work

5. Inspire – Ability to mobilize support and engage others to join you in ACTION

“To keep pace in your industry, let alone excel as a leader, requires your rate of learning to be greater than, or equal to, the rate of change.”

Leadership in the new normalThree Critical Competencies

13AICPA Leadership Academy – October 4-7, 2010 – Meeting summary by Business Learning Institute

Network LeadershipBoundary Crossing

Strategic Thinking

Strengths-Based

LeadershipSelf-awarenessIn the moment

Built on strengthsand positivity

Future-mindedand flexible mindset

Collaborative andcurious with the abilityto ask powerful questions

Capable of engaging andInspiring people

Ability to make your thinking visible to others

The Networked Trainer – using social media & web 2.0

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Follow us on our journey of Web 2.0, Social Media and Second Life

We will answer these questions:1. What caused us to explore Web 2.0, social media & Second Life?2. How did we do it?3. What did we learn?4. What does it mean to you and all CPAs?

MACPA’s Social Media Journey

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“Tweetwall” from AICPA Leadership Academy

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Tweetbook from AICPA Leadership Academy (twapperzapper)

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Insights from DEVLEARnvia Twitter

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Just two sample tweets from DEVLEARN10 that was happening as I was presenting at EDMAX. A great way of “being in two places at the same time” and for sharing information from conferences back home…

Blogs supporting trainingwww.cpaisland.com www.slacpa.org

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CPA Learning 2.0 – The first self-directed learning tool for CPAs

• Got Permission from Helen Blowers at Library Association to borrow with attribution • Bill Sheridan & Tom Hood worked on exercises and used blog to support self-directed learning• Oct, 2007 Staff volunteered to “do it”• Feb, 2008 Staff completed (95% participation)• Opened up to the world

Twitter & MACPA

Building Relationships

Social media = social capitalreal world examples

MACPA social media efforts featured in J of A and win 3rd place in Mobbies

MACPA won 2 out of top 10

Biz blogs in MD

Great chart from C4LPT

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What Stuck Out for You?

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What Stuck Out for You?

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What Stuck Out for You?

What did we learn?

1.Relationships & the Network Effect

2.Listening & learning

3.Builds Social Capital (Whuffie)

4. Effective Communication Tool

We learned that social media can be a valuable leadership tool

Web 2.0

Association 2.0

Leadership 2.0

How can we make sense of the changing &

complex world?

How is the world

changing?

What does it mean to

us?

What possibilities do we see?

What direction should we go?

What new future can we

create?

Who do we need to enlist

to help us?

Five Things to Get You Started

1. Create a digital footprint

2. Start listening3. Make friends4. Create & Share5. Recognize & 

Reciprocate

35AICPA Peer Review Board – October 11 & 12, 2010 – Meeting summary by Business Learning Institute

The BLI Story

The BLI logo is a perfect symbol for our current challenges and opportunities – notice the subtle “e”? It represents all things digital (e as in e-learning, the web) that are enabling and disruptive, threat and opportunity. Then look at the tornado, the symbol of disruption, change, and the rapid technological forces that have been at work for the past decade. Finally, did you notice the people? They are sitting on top of the turbulence, collaborating and working together to stay away from the vortex at the bottom where disruption is most dangerous.

The Business Learning Institute is the national leader in providing strategic thinking, leadership and communication, and other “soft skills” training to leading CPA Firms, corporate finance teams, and other organizations. We have been recognized for innovative learning using virtual worlds (second life) and social media as we experience another mega-trend – the movement from e-learning to “we” learning. We also are the co-developer and owner of the I2A –Insights to Action and M2M – Mind to Matter strategic thinking and personal leadership development systems.

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Meeting Details

AICPA EDMAX CommitteeThe State of Informal & Social Learning

New Orleans, LANovember 10, 2010

For more information on the Business Learning Institute offerings or our Insights to Action™ Strategic Thinking System for strategic planning, leadership development:

Tom Hood, CPA.CITP Pam DevineCEO Business Development DirectorBusiness Learning Institute Business Learning Institutehttp://www.bizlearning.net/strategicplanning http://www.bizlearning,net(800) 888‐481‐3500 (800) 888‐481‐3500tom@bizlearning.net pam@bizlearning.net

MACPA resources• CPA Success, our daily blog

http://www.CPASuccess.com

• CPA Spotlight, our weekly podcasthttp://www.macpa.org/Content/23333.aspx

• Other MACPA blogs:• www.CPALegislativeInsider.com

• www.NewCPAs.com

• www.bizlearningblog.com

• www.cpaisland.com

• CPA Learning 2, a Web 2.0 playground by CPAs for CPAshttp://www.CPALearning2.com

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Second Life avatar name: Rocky Maddaloni