the subject of the course is ticketing and reservation on amadeus gds system lessons 21 each lesson...

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prepared by Nazih Mohamed The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours including 15 minutes break

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The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours including 15 minutes break. Mr. Nazih Mohamed instructor Airline Ticketing and Reservation On Galileo and Amadeus with the Ministry of Tourism in the National Project of Youth Development. - PowerPoint PPT Presentation

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Page 1: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours including 15 minutes break

Page 2: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

• Mr. Nazih Mohamed instructor Airline Ticketing and Reservation On Galileo and Amadeus with the Ministry of Tourism in the National Project of Youth Development

• Instructor _ Introduction

Page 3: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

Trainers _ Introduction

• please introduce your self • How did you hear about the course• Do you know anything about the

course• What do you expect from this

course?

Page 4: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course targets

• At the end of the course the trainers should:

• Building a complete PNR • Deal with the different needs of

passengers requests with least fares

Page 5: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

• The course targets PNR

Page 6: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

• The pre-requirements shouldtrainers have

• Fluent in English language • Computer knowledge • Personal skills

Page 7: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The General instructions

• The course is practical in most of its times

• Trainers must be committed with lectures time

Page 8: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

Introduction to the course • Welcome to Nazih’s introduction to Amadeus

course.• This course will teach you how to use the

Amadeus Global Distribution System (GDS). A GDS is a very powerful computer network that allows the travel agent or airline reservationists to retrieve information and make bookings for air travel, hired cars, hotels, and train travel.

Page 9: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 11 Signing in and out

2 Encoding and decoding cities, airports and airlines

Page 10: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 2

1 Introduction to the PNR

2 Retrieving a PNR from the Amadeus database

3 Retrieving a PNR from a similar name list

4 Displaying the subfields of a PNR

Page 11: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 3

1 Timetables

2 Basic flight availability

3 Access type indicators

Page 12: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 4

1 Return availability

2 Follow-up availability entries

Page 13: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 5

1 Flight sell

2 Name element

3 Telephone element

4 Ticketing element

5 Received-from element

Page 14: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 6 1 Practice building a complete PNRs

Page 15: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 7

1 Addresses

2 Frequent-Flyer element

Page 16: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 8

1 General remarks

2 OSI elements

3 SSR elements

Page 17: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 9

1 PNR management

2 Changing and deleting PNR data

3 Rebooking itinerary segments

Page 18: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 10 1 Seat requests and wishes

Page 19: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 11

1 seat maps

2 Specific seat request and seat wish

3 Canceling seating elements

Page 20: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 12 1 Booking a car at a passenger's destination

Page 21: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 13 1 Car terms

Page 22: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

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The course Outline

Lesson 14 1 Booking a hotel at a passenger's destination

Page 23: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 15

1 Additional hotel entries

2 Hotel segment modification

Page 24: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 161 Introduction to classes of

service and basic restrictions 2 Fare displays 3 Fare notes

Page 25: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 17 1 Itinerary pricing2 Entering fare elements 3 Ticketing

Page 26: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

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The course Outline

Lesson 18 Queues 1 PNR queues

Page 27: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

The course Outline

Lesson 19

1 Changing segment status

2 Working through a PNR queue

3 Waitlist assurance

Page 28: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

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The course Outline

Lesson 20 1 Miscellaneous Amadeus functions

Page 29: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

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The course Outline

Lesson 211 HELP system

2 AIS

Page 30: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

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The course Outline

• Final Test

Page 31: The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours  including 15 minutes break

prepared by Nazih Mohamed

بالدورة التعريف نمو ذجاالولى الدورة رقم تذاكر حجز

طيران الدورة اسمدوالر 150

للمستوى الدورة تكلفة 10 االيام عددالتاريخ القاهرة- مصر المكان

علمي بمستوى واعدادها الدورة هذه تصميم تمجيد ومهني مقدمة

الحياة وبين والتعلم التدريب بين المسافة غلقللمتدرب العملية الدورة اهداف

بشركات االمامية المكاتب في بالعمل للمهتمينوالسياحة الطيران

هذه لمنالدورة

باستخدام الطيران تذاكر لحجز متكامل برنامجوايضا التذاكر واصدار حجز لعمل اماديوس برنامج

والسيارات الفنادق حجزمحتويات

الدورة