The Taxi as Part of the Public Transport Chain: Results of the “Collecto” night taxi service in Brussels and prospects for the future

Kristof De MesmaekerAdvisor taxisCabinet minister Brigitte GrouwelsBrussels-Capital Region

• Context• Collective taxis: COLLECTO• Results• Prospects

Overview

Brussels-Capital Region

Brussels-Capital Region

Brussels-Capital Region

• 19 municipalities• 161 km²• 1,1 million inhabitants

• Noctis bus (STIB: public transport company of the Brussels Capital Region)

• Collecto = Collective taxis (a concession with a taxi dispatch)

Night public transport

• Only by reservation• Every night • 23 pm until 6 am• 200 Collecto departure points• Departure on the hour or at 30 minutes

past the hour• Regroupment of maximum 4 passengers

together in a taxi

COLLECTO

Collecto

• Clients pay 5 € (for the public transport cardholders) or 6 €

• The Brussels-Capital Region pays the difference between the turnover (the part that the customer pays) and the real price of the journey (according to the taxi meter)

• Cost by traveller Collecto: reduced from 7,5 € tot 5 €

Financial aspects

Results - Passengers

Results -Grouping of passengers

Cost per passenger

• Use of taxis in the public transport chain• Cost reducing for the authority• “best practice”• User satisfaction

Results

• New concession in 2013• Improving service• Budget control• Transport of people with reduced mobility

Prospects

Order Collecto?

Call at least 20 minutes in advance to 02/800.36.36

Thank you for your attention!