the teenager's guide to getting a job

8/3/2019 The Teenager's Guide to Getting a Job

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Eric Mayo


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2007 Eric Mayo

Published by Believe Publications

P.O. Box 1671Pleasantville, NJ 08232

www.BelievePublications.com

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any

means, electronic or mechanical, including photocopying, recording, or by any informationstorage and retrieval system, without expressed, written consent from the author.

The personages represented in this book are fictitious. Any resemblance to actual persons living

or dead is coincidental.

The suggestions in this book are without guarantee. As in all things, trust your own judgment.


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TABLE OF CONTENTS

Introduction I

Obtaining Documentation 1Preparing for the Job Search 2

Skills Assessment 9

The Resume 13

Employment Goals 18

Business Opportunities for Teens 19Finding Job Openings 22

Applications 39

Preparing for the Interview 46

Answers to your Toughest Interview Questions 50

The Interview 59Interview Killers 65

Staying Positive 66

Surviving the New Job 67


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I

INTRODUCTION

What does Bill Gates (CEO Microsoft), Michael Dell (Dell Computers), Russell Simmons

(Founder of Def Jam Records and Phat Farm Clothing) have in common? They all had jobs asteenagers. Some of the worlds most successful people got a head start before they were adults.

Getting a job while still a teenager, may very well be one of the most significant events in any

young persons life and is an important step between adolescence and adulthood. Teenagers whoget jobs are affected in many positive ways. Getting a job will allow them to:

Earn money for expenses which will help develop a greater appreciation for the value of

money.

Learn social skills and respect for leadership, authority, and property.

Develop a sense of responsibility and independence.

Develop self-discipline and self-esteem.

Develop work-related skills.

All of these will prepare you for the real world. Consider this. Those who have jobs as teens, not

only have lower instances of unemployment after graduation, but also find better jobs. They learnat a young age exactly what it takes not only to get jobs, but to keep them. Independent teens

become independent adults.

You have skills, and talents that would be valuable to the right employer. The challenge is finding

the right employer. Skills and the right attitude will get you a job!

Success will depend totally on your personal attitude and the tried and true methods outlined inthis book. This information comes from my own experiences as both a job seeker and an

interviewer. I have successfully helped hundreds of young people not only obtain employment,but get jobs that they love going to everyday.

This program has worked for countless people. How well it will work for you will depend on yourcommitment, self-discipline, attitude, and desire. Results will depend on mapping out a complete

plan of action. I can help you do that. What I cannot do however, is apply the time, preparation,

perseverance and effort necessary to be successful. Only you can do that.


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To get the most out of this book, read it through completely at least twice. Understand the entire

job search process before you begin. To achieve maximum success, follow each step carefully,

completing all of the exercises.

Now lets get started.

Throughout this book, you will find Money Making Tips which are powerful pieces of

inside information that will give you an advantage finding your next job. Use the MoneyMaking Tips to get the edge.

II


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1

OBTAINING DOCUMENTATION

You will need documentation to begin work legally. You will need certain documents that willdetermine your employment eligibility.

Work Permit

In most states, persons under 18 years of age are required to have a work permit in order to hold a

job. Teens can get a work permit from the school they attend (usually the guidance office.) Toget a work permit, the teen must first get an Intent to Employ Form from the school or their

employer. This form must be signed by their employer and parent/guardian. The signed form,

along with proof of age, is then returned to the school. Upon receipt of proof of age and the Intentto employ form, the school will issue the work permit.

Social Security Card

To obtain a copy of your Social Security card, contact your nearest Social Security Administration

office. It is listed in your telephone directory or dial 1(800) 772-1213 for the location of the officenearest you.

Birth Certificate

To obtain a copy of your birth certificate, contact the office of vital statistics in the city where you

were born. Some states may accept a baptismal certificate showing the teens date of birth and

place of baptism

Valid Drivers License

To obtain a copy of your drivers license, contact your local motor vehicle agency. It is listed inyour local telephone directory. Your local motor vehicle agency may even offer Identification

Only cards if you do not have a drivers license.

Photo Identification

Many county agencies provide photo identification cards.

Green Card or Visa (if applicable)

To obtain copies of your visa or alien registration card contact the office of Immigration and

Naturalization. To find the office nearest you call toll free 1 (800) 375-5283.


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2

PREPARING FOR THE JOB SEARCH

Successful job hunting is more than looking through the want ads and filling out applications.Getting the job you want is going to take planning, preparation time and commitment. You may

believe at this time that you do not have a job. Your job is to find your next job. Your results will

depend on how much time and effort you are willing to devote to finding a job. The truth is that ifyou are serious about getting a job you will have to spend at least 35-40 hours a week to get it.

Finding work is hard work. You are about to start a goal oriented sales and marketing programdesigned to identify buyers and convince them to buy your product.

Consider yourself a salesman with a product to sell. Your challenge is to understand exactly what

your product is and find a customer to buy it. Your product is your set of skills and work ethic.

You are about to begin a sales and marketing plan designed to get the most out of your efforts andsuccessfully sell your product.

To do any job right, you will need the right tools. I suggest the following:

Personal Data Sheet

Personal References

Legal Documents to Establish Eligibility toWork

Resume

Calendar

Address book

8.5x 11 envelopes

4 1/8 x 9 Size 10 envelopes

Professional Portfolio (for carryingnotepad, copies of resume etc.)

Index Cards

Dictionary

Personal Data Sheet

The personal data sheet is a good way to organize the information needed to properly completeemployment applications. Complete the form on the next page. Tear it out, and keep it in yourportfolio.

Personal References

Many applications ask for references. A reference is someone who is not related to you who

would say something positive about you. Former teachers, employers, clergymen, and prominent

members of your community would be good references. It is a good idea to ask before givinganyones name as a reference. You might say, I am looking for a job. Would you be a reference

for me? List your references on page six. Tear page five out and keep it in your portfolio.


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Personal Data Sheet

Applicants Name (Last) First Middle Initial Social Security Number- -

Mailing Address (Number) Street

City State Zip Code Home Telephone Number( )

EDUCATIONName of School Location of School Course of Study Date Completed

EMPLOYMENT HISTORY Begin with your most recent job. List each job separately.

Job Title From ______ To _______ Pay $ ______ Per _____

Name of Employer Name of Supervisor

Address:City State Zip Code

Telephone Number ( ) Reason for Leaving:

Duties Performed:





Duties Performed:





Duties Performed:





Duties Performed:


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PERSONAL REFERENCES: List the names of three references that employers may contact.

1) Name Telephone # ( ) Occupation

Address: City State Zip Code





Tear this page out and keep it in your portfolio.


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7

SKILLS IDENTIFICATION

A skill is anything you can do well right now. Most people are not good at recognizing andpresenting the skills they have. Because of this, they have a difficult time explaining their value.

In order to get the job you want, you must let a prospective employer know exactly what you cando. Employers want to know not only what you have done, but what can you do for them. Most

people have many skills that they can sell. These skills may have come to you in a variety ofways. They may have come from jobs youve had, hobbies or from life experiences.

I have interviewed hundreds of people with various skills and skill levels. Very few of them were

able to tell me quickly what they were good at. Being able to identify and describe your skills will

give you a huge advantage. You will be able to match your skills to jobs and present yourselfbetter in interviews. Knowing exactly what you are good at will allow you to write a resume,

complete applications and answer interview questions. Being able to do these three things well is

the key to effectively selling yourself.

There are three types of skills you are selling. Work related skills, transferable skills, and self-

management skills.

Work Related Skills

These are the particular mastery of a tool or technique that is related to specific occupations oractivities. Driving, cooking, operating a cash register, and reading instruments are all types of

work related skills. You may have acquired these skills from formal training, working at a job or

from a hobby, volunteer work, or other activity. When we use the term Work Related Skills,dont just think of them as skills you have used at work, but skills that you have acquired

throughout your life. We will call them I know how to skills. Whenever we describe these

skills, we will use the words I know how to

Use the worksheet on the following page to list your work related skills.


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Work Related Skills List

I Know how to Tools I Used

Compose documents, file, type personal computer, automated business

equipment

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Transferable Skills

The second set of skills, are your transferable skills. They are abilities that can be used in a

variety of jobs. They may have been useful in performing one type of work but are also useful inperforming other types of jobs. We will call them I can skills. Whenever we describe these

skills, we will use the words I can Put a check next to the things you can do.

Persuade others Accept and learn from constructive criticism

Practice ethical behavior in difficult situations Accept others' opinions

Prioritize tasks Anticipate problems before they occur

Recognize numbers and perform calculations Budget

Respond appropriately to feedback Speak more than one language

Set priorities Define the problems and identify causes

Set realistic goals Effectively utilize resources

Speak effectively Follow through with a plan or decision

Take initiative Give constructive feedback

Take responsibility for decisions Handle several problems at one time

Use effective coaching skills Implement sound decisions

Utilize technology (Computer, typewriter, fax) Keep accurate and complete records

Work effectively under pressure Listen carefully

Work effectively with others Manage stress effectively

Manage time effectively Work well alone or as part of a team

Motivate others Creative, Artistic

List your top ten transferable skills below

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Self-Management Skills

Self-management skills are parts of your basic personality that help you get through life. To

many employers, these skills are just as or more important than work related skills. They aregood indicators of how successful a prospective employee will be on the job. We will call

them I am skills. Whenever we describe these skills, we will use the words I am

Adaptable

Articulate

Artistic

Assertive

Businesslike*

Compassionate

Composed under pressure

Confident

Cooperative*

Courteous*

Creative

10

Dedicated

Detail oriented

Determined

Diligent

Efficient

Energetic

Enthusiastic

Flexible*

Friendly

Hard-working*

Honest*

Loyal

Mature

Meticulous

Organized

Outgoing

Patient

Persistent

Personable

Punctual*

Quick Learner*

Reliable/Dependable*

Responsible*

Self-confident

Self-Disciplined

Self-motivated

Sincere*

Tactful

Team-player*

Trustworthy

Well groomed

*Skills Employers Look For Most

List your top five Self-management skills in the first column and your second five in the secondcolumn. The first five will be your personal strengths.


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From the previous worksheets, list your skills

Work Related Skills

(I know how to)

Transferable Skills

(I can)

Self-Management Skills

(I am)

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12

RESUMES

If your skills and work ethic is your product, then the resume is your sales brochure. Theresume is a very powerful self-marketing tool that is designed to present your skills and

qualifications in one neat package. An effective resume will give you an advantage over your

competition in getting an interview where you can sell yourself.

Your resume should be a one page summary of your skills, experience, and training.

There are many ways to put a resume together. If you dont have much experience writing a

resume, you may want to get help from someone that has experience doing this.

A well prepared resume will contain certain elements:

Contact Information

Name (no nicknames)

Address

Telephone number (or message number)

If you are using a cell phone number, make sure your greeting is mature and professional.

E-mail address (if you have one)

If you are using an e-mail address, be sure it is tasteful and appropriate.

Objective

Briefly state what you hope to accomplish with the resume.

Experience

Experience is any activity (paid or volunteer) which allowed you to learn or use a skill. Thiswould include any community service, after school or summer jobs, or internships. You will

need the title of position, name of organization, location of work (town, state), dates of

employment. Describe your work responsibilities and specific skills used. This Informationshould be on your personal data sheet.

Activities

List any activities you have participated in for your own enjoyment such as clubs or sports.

Education and Training

If you are in college, list the name of the institution, city, state, and degree you are pursuing

and your projected graduation year. If you are still in high school, list the name of your high

school, city, state, and your projected graduation year. Also list any special areas of study

such as college preparatory or trade. If you have a GED, list the name of the school where itwas earned


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13

Skills and Strengths

List your outstanding strengths and skills from your skill set on page 11.

References

References are people who would say something positive about you as a person. A referencecan be a teacher, a former employer, a coach or a group leader. Before using someone as a

reference, I suggest you ask their permission in advance. You should be able to provide a fullname, address, and telephone number for each one. I suggest you have at least three good

references. References are only provided upon request

Use the sample resume on the following page as a guide.


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Kelly Baker1226 Hanover Dr. Arlington, VA 22210

[email protected](703) 555-1000

OBJECTIVE: To obtain a position within a company that will benefit from myinitiative, excellent interpersonal and organizational skills

EXPERIENCE

2005-06 Crazy Cream (seasonal) Arlington, VA

Cashier/ Counterperson

Served patrons

Performed cashier duties

Kept service area clean

2005-06 Thomas Jefferson High School Guidance Office Arlington, VAOffice Assistant (volunteer)

Provided clerical support

Experienced in the use of automated business equipment

ACTIVITIES

Pep Band Varsity Softball Science Club

COMPUTERORIENTATION

MS Word MS Excel MS PowerPoint

EDUCATION

Thomas Jefferson High School Arlington, VACandidate for Diploma June 2007

STRENGTHS

o Hard-Working

o Reliable

o Organized

o Team-Oriented

14

References References Furnished upon Request


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I have received hundreds and hundreds of resumes so I can tell you from experience that

most of them end up in the trash. From one newspaper want-ad, an employer may receive

over 200 resumes. Out of that 200 perhaps 15 result in interviews.

Below is a list of dos and donts to help make your resume more effective.

Do

Emphasize your skills

Use simple statements

Make it brief (1 page)

Be honest

Use statements with action verbs (list of action verbs can be found on page 17)

Make it easy to read and understand (many employers may spend less than a minute

reviewing a resume)

Use high quality white or ivory paper

Have someone else proofread for grammatical and spelling errors

Save your resume on a high quality diskette for easy use and keep it in a safe place

DontUse loud color paper

Use the words I or my

Include names of references

List reasons for leaving other jobs

Include salary requirements

Use a photograph or cutesy graphics

List religious or political affiliations

Include social security number


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SuppliedSupportedTargetedTaughtTestedTotaledTrackedTradedTrainedTranscribedTransformedTransmittedTranslated

TraveledUpdatedUpgradedUsedUtilizedValidatedVerifiedVolunteeredWorkedWrote


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EMPLOYMENT GOALS

When I advise job seekers on employment goals, I encourage them to look for a job that theywould enjoy and one that would suit their natural abilities. You look for a job that will not

only hold your interest but offer the opportunity to learn new skills which will be useful later.

The important thing is to select a job that you will enjoy and perform at a high level

To get a clear understanding, go back to your skills assessment on page 12. Refer to your

Transferable (I can) skills and your Self-Management skills. Look for jobs that will allow

you to use these skills. Take into consideration your motivation to get a job. Is a job just away for you to earn money or maybe you need a job that looks good on your resume? Also

consider your personal likes and dislikes. If you dislike children, then a daycare center may

not be the best choice for you. If you like working with the public, you may consider acustomer service or retail sales job. Many teens like clothes and working in a retail clothing

store would allow them to be around fashions all day and perhaps have the opportunity to

purchase clothes at a discount. Do you like animals? Maybe an animal shelter or a

veterinarians office would be perfect. Whatever you choose, your suitability and enjoymentwould help you to be successful and may even be a great career path.

Some typical jobs for teens are:

Amusement park Attendant

Camp Counselor

Cashier

Child Care Assistant

Delivery person

Fast food or restaurant

Grocery Stocker

Hotels

Landscape Worker

Lawn/yard maintenance

Lifeguard

Local Government Summer Programs

Maintenance Helper

Messenger

Movie Theater Attendant

Office Assistant

Parking Lot Attendant

Plant/Nursery Assistant

Retail Salesperson

Waitress Hostess


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BUSINESS FOR TEENS

Maybe you are too young to get a job or you simply like being your own boss. Starting a business

may be the perfect choice to earn some money. With a little creativity and hard work, you canstart your own business. There are many ways aggressive young people can get started in the

business world. Here are a few ideas:

A Painting Service

Painting is a messy job, so if you have some experience and some friends there are surely some

people who would pay you to do it. Be sure you can offer professional results at a lower cost than

a professional company would charge.

Selling Drinks or Bottled Water

During the hot summer months, an ice cold drink at a good price would be a welcomed thing at a

park, playground, or anywhere there is activity. You could purchase drinks at a wholesale price,

chill them and they would sell like crazy.

A Cleaning Service

People who dont have time to clean their homes or small businesses would gladly pay someone todo it for them. Yard or basement cleaning could be a real money maker too.

Car Washing Service

People who dont have time to wash their own cars would really welcome a door-to-door car

washing service. This type of business is very easy to get started and you could set up

appointments at the car owners location.

Dog Walking Service

Busy people and homebound people would gladly pay someone to exercise their pets. You could

get regular customers or even take care of pets while the owner is away.

Yard Service

A nice looking yard is nice but not everyone has the time or the energy to do it and would gladly

pay someone. Cutting grass, weeding, planting flowers, and raking leaves could have you rakingin bucks in the summer.

Computer Technology Service

Are you good with computer programs or setting up websites? There are people who would pay

for your help designing websites, burning CDs or DVDs. You could charge to convert old VHS

tapes to DVD. There even people who would pay you to teach them how to use a computer orsoftware.


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Starting your own business will be a lot of work. You have to be prepared to work long hours

finding and promoting your business. Handing out flyers, knocking on doors, and getting referrals

is hard work that could pay off in a big way.

Knockout the competition with your personal business card! Have your own

business card handy when making contacts. List your name, business and contact information.Your local printer can help you set it up and they are inexpensive. You can usually get 500 forless than ten dollars. Leave all of your contacts with a professional impression! See the sample

below.

Have flyers made up and hand them out all over town. Place them on bulletin boards

in supermarkets, barber shops, beauty salons car windshields and anywhere people are. Theydont cost much and they are a great way to get out and meet people who can use your service.

See the sample flyer on the following page.

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Convenient easy tear off telephone numbers

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FINDING JOB OPENINGS

Finding a job is a numbers game. The more job leads you find, the more interviews you will get.The more interviews you get, the more offers you will receive. The challenge is to get as many

quality job leads as possible.

I surveyed 100 employed people. I asked how they learned about their current positions. Their

responses were as follows:

From personal contacts 38

Applied directly to employer 36

Newspaper want ads 19

Employment agencies 7

There is no perfect job search method, but some methods yield more leads than others. Lets look

at some and determine which are best.

Personal Contacts

Many people got their job leads from people they know. This is callednetworking. Networkingis the most effective method of finding employment leads. Most jobs are never advertised because

they are usually filled by personal contacts. In fact, employers would rather hire someone referred

to them by people they know rather than to painfully sort through resumes and applications.

How many people do you know? Each one of them is a potential lead for a job.

Friends Relatives Neighbors Guidance Counselors Coaches and group leaders Members of your religious group (especially ministers, priests, imams, etc.) Teachers Former co- workers Former employers Classmates

Casual acquaintances People you do business with (Hairstylists, barbers, doctors)

Look at the list above. In each group, list five people that you can contact. That is at least 60people that could help you in your job search. Let each person know that you are looking for a job

and that any information they have for you would be helpful. Have copies of your resume handy

for your contacts to give to other people.

Get in the habit of striking up a conversation with people youve never met. I encourage everyone

who is looking for a job to employ the Three Feet Rule. Start a conversation with anyone who


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comes within three feet of you. Talk about anything. Talk about the weather, the news, etc.

Sometime during the conversation, introduce yourself and briefly mention that you are looking for

a job. This approach may be uncomfortable at first, but the more you do it, the easier it will

become. You just never know where your next opportunity will come from.

Never ask for a job. Only ask for information about job leads or for advice. The more people you

are able to contact, the more leads you will get. Remember, this is a numbers game. If you are

fortunate to get a referral, always ask the referring person if you can use his or her name whenfollowing up. Follow up immediately with a telephone call.

Your call may sound like this:

Kelly : Good morning, my name is Kelly Baker and I am calling for Mr. Johnson.

Receptionist: One moment. Ill see if he is available

Kelly : Thank you.

Kelly : Good morning Mr. Johnson, My name is Kelly Baker. I was referred to you by Mr. JohnJones. He informed me that you may be looking for hard working people.

Mr. Johnson: Im always looking for good help.

Kelly : Thats great! When would be a good time to meet with you in person?

Mr. Johnson: How about Tuesday at 10:00?

Kelly : That will be fine. Ill see you then! Thank you very much Mr. Johnson.

Use theJob Leads Log on the next page to track your contacts when following up on leads. Makecopies as needed.


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Apply Directly to Employers

Another effective strategy for finding job openings is to apply to employers directly. Once you

have a general idea of the type of work you would like to do, the next step is to identify employersthat could possibly use your services. The owners or managers of smaller companies usually

make the hiring decisions. Make a list of employers in your chosen field. Contact each one of

them to see if there are positions available and how to apply.

The best resource to find potential employers is right at your fingertips. It is theYellow Pages! Just make a list of the businesses in the field you would like to enter. Let your

fingers do the walking to your next job.

You can cover far more ground using the telephone than in person. Make a telephone call to

gather information or even schedule an interview. Your call may sound like this.

Receptionist: Thank you for calling XYZ Maintenance Company. How may I help you?

Kelly: Hello. My name is Kelly Baker. I am looking for employment. Could I please have the

name and title of the person responsible for hiring?

Receptionist: Yes, that would be Jim Johnson.

Kelly: May I speak with him please?

Receptionist: He is not available right now.

Kelly: Could you tell me when a good time would be to reach him?

Receptionist: Hell be in tomorrow morning.

Kelly: Thank you, I will call back then.

Even though Kelly was not able to reach the decision maker himself, she was able to get

information for her next call to XYZ. If she is unable to get an interview after several calls, she

has all the information she needs to send her resume later. (See the section on correspondence forinformation about sending resumes)

Sometimes it is not easy to get through the receptionist or secretary. Often the

receptionist will ask if you would like to leave a message. Never leave one. Ask if there's a moreconvenient time to call back. Always be polite. Most people with the power to make decisions do

not keep 9-5 hours. If you are having trouble reaching the person in charge of hiring, try calling at

8:30 am or 5:30 pm. Chances are he will answer himself.

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Newspaper Want Ads

For some, the newspaper help wanted ads are the first choice of many job seekers for finding job

leads. Even though there may be many listings there, the odds of finding your next job this wayare against you.

Consider this:

A newspaper want ad will draw between 200 and 500 responses. The competition for theadvertised job will be intense.

Advertised jobs account for less than 10% of all available jobs.

Some advertised jobs dont exist. In some cases, the opening may have already been filled butthe company must advertise it because of some requirement.

The advertised job may be so bad or pay so poorly that the employer may have trouble keepingemployees.

Want ads are not a waste of time. There are advantages to using the want ads to get a job.

Want ads are fast. Respond to an ad today, and you could be hired within weeks or even days.

For many, responding to want ads is less stressful than asking people for help finding a job.

Want ads will easily let you know what the employer is looking for. The job requirements areright there in the ad, so you can tailor your resume, cover letter and interview to the employer's

needs.

Look for entry-level positions. Entry-level jobs generally dont pay much but offer theopportunity to build your work history and gain valuable experience that can help you get to the

next level.

Even though the odds are against you, a little hard work will increase your chances of getting a job

this way

Apply for an advertised job if you have at least 75% of the qualifications in the ad.

Employment ads are paid for by the line. In order to save as much money as possible, many

abbreviations are used. Because of this, those unfamiliar with abbreviations may find employment

ads difficult to understand.

On the following page are some common abbreviations used in classified employment ads.


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admin.

agcy.

a.m.

appt.

asst.bkgd.

bldg.

bus.

clk.

co.

coll.

comm.

corp.

data pro.

dept.dir.

div.

EOE

eqpt.

etc.

eves.

exc.

exp.

ext.

gd. at fig

gen.,

gen. fac.

gen. off.

grad.

hosp.

hqtrs.

hr.

hrly.

H.S.immed.

incl.

administrative

agency

morning

appointment

assistantbackground

building

business

clerk

company

college

commission

corporation

data processing

departmentdirector

division

equal opportunity employer

equipment

and so on

evenings

excellent

experience

extension

good at figures

general

general factory

general office

graduate

hospital

headquarters

hour

hourly

high schoolimmediate

including

ind.

inexp

jr.

lt.

mach.mfg.

mech.

mgr.

M-F

mo.

nec.

op.,oper.

oppty.

ot

own trans.pd.

perm.

p.m.

pref.

PT

refs.

rel.

req.

sal.

secty.sr.

stdnt.

steno.

swbd.

tech.

tel.

temp.

trnee.

typ.

wk.wpm

yr.

industrial

inexperienced

junior

light

machinemanufacturing

mechanic

manager

Monday-Friday

month

necessary

operator

opportunity

overtime

transportationpaid

permanent

afternoon

preferences

part time

references

reliable

required

salary

secretarysenior

student

stenographer

switchboard

technical

telephone

temporary

trainee

typing/typist

week/workwords per minute

year

Once you have decided which ads you would like to answer, identify which ads ask that you senda resume, which ask that apply in person, and which have a number to call.

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Misleading Help-Wanted Ads

Some ads appear to offer attractive positions but are really come-ons for sales jobs, pitches for

training or multi-level marketing schemes that require you pay money to get started. These adsare often worded in clever ways. If you think the job is too good to be true, it usually is. If there

is a telephone number, call and ask questions about the position. One question you may ask is Is

this a sales position? You may ask Is this an actual position? You may even ask what the day-

to-day duties are.

Beware of ads you see all of the time. These may be ads for jobs that have terrible workingconditions or such low pay that no one will stay. The important thing is to find out as much about

the position before you invest valuable time and energy.

Responding by telephone

Call as quickly as you can in response to a want ad. Have your resume ready to answer questions

about your qualifications. Also have a notepad to write down important information such asmeeting time, address, and name of the person you are going to meet or when to fill out an

application. Employers may use the telephone to prescreen applicants. Be prepared to brieflystate your qualifications. Dont try to sell over the phone. The important thing is to get aninterview.

Your call may sound like this:

"Hello. My name is Kelly Baker. Im calling in response to your ad in Sundays Journal for an

office assistant. Is it still open?

"I would like to arrange an interview for this position."

Set a date to meet with the employer. Be sure you have the correct spelling and pronunciation ofthe persons name you are meeting with. Be sure you have the date and time of the meeting as

well as the correct address and directions if needed. Repeat all information to be certain that it iscorrect. Always thank the person for the interview and express your anticipation of the meeting

like this:

"Thank you. I look forward to meeting you."

Tips for Using the Telephone in Your Job Search

Contacting employers on the telephone can be an intimidating experience. Continued practice and

using proper techniques will give you confidence. Sounding confident will make this task easier,more enjoyable and lead to job search success. Follow these tips to add power to your telephonecontacts.

Set a schedule for making calls and stick to it.

Have a pen and pad handy to take notes.

Keep a copy of your resume handy that list your skills.


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Keep background noise to a minimum. Radios, televisions, barking dogs, and crying childrenare distracting to the person you are speaking to and yourself.

Always know what you are going to say before you call. Give your name and the reason youare calling. Use a script until you feel comfortable. Practice with friends or family membersor in front of a mirror. Write down the questions you want to ask.

Sound professional at all times. Use proper grammar and diction. Avoid the use of slang.People will judge your professionalism and decide whether to call you back based on it.

Always smile while using the phone. It will make you sound pleasant.

Always speak slowly when leaving your name, address, or telephone number. If your messageis not understood, it was wasted.

Stand up when you use the phone. Your voice will sound stronger.

When leaving a voice mail message, be sure to make it short and clear. Practice a script forleaving a voicemail. Notice that I saidpractice a script. Never read from one or it will sound

like you are reading from a script. Practice until it sounds natural.

Use the newspaper but not the want ads! Check the business section or the localnews section. You will find information about new businesses opening up in your area or ones

that are expanding. Dont wait for the want ads. Follow-up on these leads right away!

Temporary Agencies

Consider working as a temporary as a way of getting a permanent job. Temporary agencies are a

great way to quickly get into the working world. Many employers use agencies to try out newemployees before hiring them. Good workers are hard to find. If an employer sees that you are

hard working, punctual and fit in well, he may offer the job permanently. Some other advantages

to using a temporary employment service:

You can try different types of work and develop new skills which can be used later.

You can make new contacts.

Build a work history.

Earn a wage until you can find permanent employment.

Make a list of temporary agencies in your area. Call each one to find out what types of jobs they

have available. Apply just as you would any other employer.

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30

Job Fairs

Job fairs are usually a gathering of many employers at a centralized location. Employers use job

fairs to promote their companies, and quickly fill entry level positions. They are a good way tomeet, pre-screen, and interview eligible applicants. Usually, job fairs are highly publicized with

the roster of participating companies advertised. Because they are publicized so well, they attract

a large number of job seekers. Being prepared is the best way to get the most out of a job fair.

Here are some tips to give you an edge at the next job fair you attend.

Be professional at all times. You never know who is watching.

To save time, have a list of employers you are most interested in. You can get a list ofparticipating employers from the job fair advertisement. Select the companies you are

interested in and get some basic information on them.

Approach job fairs like interviews (see the sections on interviewing.) Dress appropriately.Have your tools ready (data sheet, plenty of resumes, pens, etc.)

Speak to as many employers as possible to practice your interview skills.

You may have to wait in line to speak with an employer. Pay close attention to the personahead of you as he is being interviewed. Listen to the questions being asked.

Always ask for a business card so you can follow up later.

One-Stop Career Centers

Each state has a network of centers that offer a variety of free services that can get you ready for

work and assist you in finding employment. In addition, these centers offer training programs that

may prepare you for a career. Some services available are:

Career planning and counseling

Workshops (Resume Writing,

Interviewing Skills, and related topics.)

Computers with internet access and word

processing

Daily access to thousands of job listings

Job-related magazines and local

newspapers

Job postings and referrals

Printers, fax machines, phones, and

copiers for job search use

You can find the nearest location of the One Stop Career Center in your local phone book or onthe web at: www.servicelocator.org


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NOTES


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CORRESPONDENCE IN YOUR JOB SEARCH

Written communication is a very important part of a successful job search. Effectivelycommunicating by mail may be the difference in being hired or not being hired. Getting your

resume into the hands of someone who can hire you will give you a tremendous advantage.

We will look at how using the mail will give your job search a boost.

Cover Letters

Cover letters should be personalized introductions outlining your skills and qualifications.

They are used whenever you choose to mail your resume. The cover letter introduces you and

states exactly why the resume is being sent. The cover letter will also basically give yourqualifications and ask for an interview. Writing an effective cover letter is just as important as

having a good resume. An employer may not even consider your resume if it is poorly written,

unorganized or difficult to understand

The three basic types of cover letters are:

Advertised Job Letter : This letter is used when responding to an advertisement in a newspaper or

other publication that ask that a resume be sent. There is a sampleAdvertised Job Letteron page

34.

Referral Letter: This letter is used to introduce yourself and your resume to someone you have

been referred to by someone else. It should name the person who referred you and give the

prospective employer an outline of your qualifications as well as request an interview. There is asampleReferral Letteron page 35.

Cold Call Letter: This letter is used when you send your resume to employers you have not met.

The letter should outline your qualifications and ask that you be considered for any current orfuture opening that would be a good fit. It should also ask for a meeting to discuss possible

opportunities. There is a sample Cold Call Letteron page36.

Composing your cover letter

Your cover letter is a method of formal communication and should be composed in the samemanner as any other business letter. Use the sample on the next page as a guide to set up a cover

letter.

Give yourself another way to communicate with prospective employers. Everyday,

more people are becoming connected to the internet. Use the internet to your advantage. Set upan e-mail account with an address that can be used to reach employers and they can reach you.

Yahoo and Hotmail are sites that offer free e-mail accounts that can use online mailboxes that can

be accessed from any computer that has internet access.

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Your NameYour AddressCity, State Zip

Your Phone Number

33

Date of Letter

Hiring Persons NameHiring Person's Title

Name of Company

Company Address

Always direct your letter to the person that can

make a hiring decision. Never address to the

Hiring Manager or To whom it may

concern. Always get this information. Thebest way to do this is over the phone. Simply

ask Who is in charge of hiring? May I have

the correct spelling and pronunciation of his

name? May I also have his title?City, State Zip

Salutation: Use the hiring persons last nameEx. Dear Mr. Jones

Opening Paragraph: State the reason you are sending the resume. Specify the position whichyou are applying. Indicate which publication you learned of the opening.

Middle Paragraph(s): In this paragraph you want to highlight some of your skills and how they

relate to the type of work you are looking for and how they would be of value to the organization.

Closing Paragraph: In this paragraph you have enclosed a copy of your resume and would like to

schedule a meeting to discuss opportunities for employment. Do not forget to list your telephonenumber. Thank the prospective employer for his/her consideration and express your desire to hear

from him.

Sincerely,

Allow space for your signature

Your full name

Enclosure


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Sample Advertised Job Letter

Kelly J. Baker321 North Drive

Arlington, VA 22210

(703) 555-1000

July 11, 2005

Mr. Frederick J. Diggets

General Manager

XYZ Company

505 Kravitz Ave.

Arlington, VA 22210

Dear Mr. Diggets:

This letter is written in response to your recent advertisement in theArlington Cash Gazette for anOffice Assistant.

I believe I am qualified for the position that you are advertising. In addition I pride myself inbeing a hard-working, dependable, and responsible person.

I would appreciate the opportunity to schedule an appointment at your convenience to discuss theposition with you in detail. Enclosed is a copy of my resume. Hopefully it will be helpful in

further establishing my qualifications. I can be reached at (703) 555-1000. I am looking forwardto meeting you.

Sincerely,

Kelly J. Baker

Kelly J. Baker

Enclosure


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Sample Referral Letter


Arlington, VA 22210

(703) 555-1000

July 11, 2005


General Manager

XYZ Company

505 Kravitz Ave.

Arlington, VA 22210

Dear Mr. Diggets:

My name is Kelly Baker. Mr. James Ditts suggested that I contact you concerning possibleemployment opportunities with your company

I have experience in but not limited to clerical work. I have a reputation for being hard-working,honest, and dependable.

I would appreciate the opportunity to schedule an appointment at your convenience to discussemployment possibilities with you. Enclosed is a copy of my resume. Hopefully it will be helpful

in further establishing my qualifications. I can be reached at (703) 555-1000. I am lookingforward to meeting you.

Sincerely,

Kelly J. Baker

Kelly J. Baker

Enclosure


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Sample Cold Call Letter


Arlington, VA 22210

(703) 555-1000

July 11, 2005


General Manager

XYZ Company

505 Kravitz Ave.

Arlington, VA 22210

Dear Mr. Diggets:

My name is Kelly Baker. I am interested in a position as an Office Assistant.

I feel confident that my skills and work ethic would make me a valuable employee. I am hard

working, honest and I have a strong sense of pride in my work

I would appreciate the opportunity to schedule an appointment at your convenience to discuss

employment possibilities with you. Enclosed is a copy of my resume. Hopefully it will be helpfulin further establishing my qualifications. I can be reached at (703) 555-1000. I am looking

forward to meeting you.

Sincerely,

Kelly J. Baker

Kelly J. Baker

Enclosure


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Tips for Sending your Cover Letters and Resumes

The cover letter should be customized to each company and or position. You must

research the company and position description to write a strong cover letter.

Address the letter to a specific person. Call the company or organization to obtain a name,

position, and address of the person that is in charge of hiring.

Type each letter individually on good quality paper. This paper should be the same as you

use for your resume.

Get someone to proofread to avoid errors.

Remember to sign the letter.

Never fold your resume and cover letter. Use a paper clip to attach the letter to the resume

and send it in an 8.5X11 in. envelope.

Time the arrival of your letter. Mondays and Fridays are very hectic in most offices andare worst days for someone to receive your resume.

Mark your job search log and follow up at a later date to be sure your resume was received.


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APPLICATIONS

Your first direct contact with an employer may involve completing an employment application.

An employer may use applications as a method to gather information to decide who to interviewand who not to interview. Employers use applications not only to look at experience, training, and

work history, the application can be used to judge an applicants ability to follow directions,

honesty and attention to detail.

To have the best opportunity of getting an interview, you must understand employment

applications. Here are tips to completing employment applications.

Application Basics

Follow directions. Always read the entire application before you begin. If there is anything you

do not understand, ask someone to explain it to you.

Be neat. Print very clearly using blue or black ink only. If you do not print very well, ask if youmay take it home and bring it back. Get someone who prints well to help you. If possible ask for

an extra application just in case. Remember neatness counts. Never use white out. White out willnullify some forms of applications. Never crumple or fold the application.

Answer all questions. If there are questions that do not apply to you, use the notation N/A

meaning not applicable. This will let the employer know that you did not miss the question. Itdid not apply to you. Completeness counts. If you have a resume, you may attach it to the

application. Do not attempt to use the resume in place of a completed application.

Be honest. Providing false information may be grounds for dismissal.

Most of the information you will need can be found on your personal data sheet.

Name

Use your legal name. No nicknames or aliases.

Social Security Number

If you do not know your social security number, or dont have the card itself, go to your local

Social Security Administration office. It is listed in the blue pages of your local telephonedirectory. You will definitely need this card when you get a job offer.

Address

Use your current address. Some may ask for a previous address. If you do not have a permanent

address, ask to use an address of a friend or relative.

Telephone Number

You must have a telephone number on the application. If you use your cell phone, be sure yourmessage is mature and professional.


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How Did You Hear About The Company?

The employer may want to know how you found out about the company or the opening. Typical

responses are:

Newspaper Ad

Referred by someone (give the persons name.)

Walk-In

Position Applied For

Be specific about the job you are applying for. Have a particular job in mind when you apply. If

you are unsure, contact the company to inquire about exactly which positions are available.

Date You Can Start

Never reply immediately or ASAP. The employer may need a point in time. If you areavailable today, use todays date or a date that you will be available.

Salary Desired

Never list a dollar figure. You may use a figure that is too high and may not be considered

because you are asking for more than the employer is willing to pay. You may use a figure that is

too low and undervalue yourself. To be safe, use the term negotiable. This implies that youwill discuss salary when an offer is made.

Education

This information should come directly from your personal data sheet. Beginning with your most

recent training, list any courses, workshops, seminars, or employment training.

General Information/Special Skills

In this section, list any special skills you have that will be of use to an employer. Include skills

you have listed on page 12, especially your self-management skills. If you have computer skills,

list the types of software you are familiar with.

Employment History

Once again, this information should come directly from your personal data sheet. List your pastjobs in order beginning with the most recent. Use the month and year that the job began for you,

and the month and year the job ended for you. If you are unsure of employers and dates, you can

contact your local Social Security Administration office. If your past jobs were on the record, theSocial Security Administration should have this information. You will also need the former

employers address, telephone number, and supervisors name. Often the application will ask for

the name of the position and your pay rate for each job.


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This section will also ask for you to describe your duties, and reason for leaving. Accepted

reasons for leaving are:

Left for better position

Promoted

Layoff

Resigned

Business closed

Seasonal position

Temporary position

Never used the terms fired or terminated if you left a job unfavorably. It would be better touse the terms, released, involuntary separation. If you have never had a job, write No Work

History in the first space.

References

Employment applications often will ask for references. Refer to your reference sheet.

Dos and Donts of Applications

Do

When applying for employment, always

dress as if you are going to an interview.You never know who you are going to meet.

You may be asked to interview on the spot.

(See section onDress for Success)

Be sure to have your personal data sheet andplenty of resumes with you.

Read the entire application before beginning.

If there is anything you do not understand,ask for clarification.

Use a black or blue pen only.

Be sure that your application is neat,

complete, and legible. If possible take it

home.

Always be honest.

Have the application proofread if possible.

Attach a copy of your resume.

Dont

Take anyone with you.

Use white out.

Fold or crumple the application.

Leave blank spaces. Use the notation N/A

for items that do not apply to you.

Get food or other types of stains on the

application.

Forget to sign and date the application.

Bring food or drinks.

On the following two pages is a sample application. Make copies, and practice completing

them properly. The more you practice, the better you will be when the time comes for thereal thing.


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Application for Employment

PERSONAL INFORMATION DATE _______________________________

Name (Last name first) Social Security Number

Present Address City and State Zip Code

Permanent Address (if different) City and State Zip Code

Phone Number Are you 18 or older? How did you hear about this company?

[ ] Yes [ ] No

EMPLOYMENT DESIRED

Position(s) Date you can start Salary Desired

Are you employed? [ ] Yes [ ] No If so, may we contact your presentemployer? [ ] Yes [ ] No

Have you worked for this company before? [ ] Yes [ ] No When? What position?

EDUCATION

Name & Location of School Years Attended Did you graduate? Subjects Studied

High School

College

Trade, Business or other

school

GENERAL INFORMATION Subjects of special study / Work or special training / Skills

Work Experience (List below the last four employers, starting with the last one first)

Month and Year Name & Address of Employer Salary Position Reason for Leaving

From

To

From

To

From

To

From

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REFERENCES Give the names of three persons not related to you.

Reference

Name Address Telephone Number

Years

Known

SERVICE RECORD

Branch of

Service Discharge Date / Rank

Have you ever been convicted of a crime other than a minor traffic violation? ( ) Yes ( ) No

*Have you been arrested for and charged with a crime for which you are currently

out on bail or on your own recognizance pending trial?( ) Yes ( ) No

If yes, explain. (Will not necessarily exclude you from consideration)

AUTHORIZATIONI hereby affirm that the information on this application (and accompanying documents, if any) is true and complete to the best of my knowledge. Ialso agree that any misstatement, falsified information, or omission deemed significant may disqualify me from further consideration for

employment and/or may be considered justification for discharge if discovered after an offer of employment has been extended to me

I authorize all persons, schools, companies, corporations and organizations named in this applications (and accompanying documents, if any), to

release any information concerning my background, and I hereby release them from any and all claims of liability in law and in equity that mayarise out of the release and attainment of such information

Applicants Signature: Date:

page 2 of 2

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PREPARING FOR THE INTERVIEW

If all has gone well, you are beginning to get interviews. The interview is an opportunity foryou and the employer to get to know each other and to decide if there is a match.

I have stated before that finding a job is a marketing campaign aimed at finding buyers foryour product. Of course your product is your set of skills and your work ethic. Theinterview is the time where your product is matched with the employers wants. To get the

job, you will have to sell yourself. You effectively sell yourself by the way you look, the

way you act and present your qualifications.

DRESS FOR SUCCESS

I cannot overstate the power of making a positive first impression. Looking the part of a

professional is just as important as what you say. What works for your favorite rapper or

entertainer will not work for an interview. Remember, the interview is a business meeting.

People will make assumptions about your professionalism and potential performance basedupon your appearance. Your appearance should say Im the person for this job.

Men

The ideal dress is a navy blue or dark suit or sport jacket with a long sleeved, light colored

shirt and a color-coordinated tie. Be sure to wear a belt that matches your shoes. For some,this may not be possible. At the very least, a white shirt (you can never go wrong with a

white shirt) with dark slacks.

The rule about shoes is If you cant shine them, dont wear them. Boots or sneakers are

unacceptable. Black shoes are best.

The hair and nails should be neat and trimmed. I suggest no facial hair. I have never seenanyone turned down for a job for being clean shaven. No earrings, facial piercings or tongue

ornaments, and only one ring per hand.

The wrong way to dress for

an interview

The correct way to dress for

an interview

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Women

Wear a classic skirted suit with a light colored blouse or a simple dress that does not rise

above the knee. Do not wear anything too tight or too revealing. Be sure to wearcoordinated pumps that are neat and clean. The pantyhose should be a light, natural color

with no pattern.

Hair should be neat and of natural color. Short hair is best, but neatly done longer hair is

fine. The nails should be neatly trimmed with tasteful polish. The make-up should be

natural looking with no bright colors. One set of earrings (no larger than a quarter) no facial

piercings or tongue ornaments, one ring per hand and no more than one bracelet per wrist.

For both men and women, avoid the use of colognes, perfumes, or oils. Some people may be

allergic. Bathing with quality soap will leave a light scent that is enough.

These are general guidelines that are strongly recommended to make a positive first

impression. The right clothing will help you get the job you want. Take a look at the Figuresbelow

The wrong way to dress for

an interview

The correct way to dress for

an interview

Do you wear braids, cornrows or a beard? Forms of personal expression likebraids and beards are your right, but they may limit your chances of getting a job. Image is

everything on the job search. You are subject to the likes and dislikes of the interviewer. If

he doesnt like beards, you wont be hired. If he doesnt like braids or other forms of longhair, you wont be hired. You must be willing to give up your self-expression for the

opportunity to get a job.

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Know Yourself

Know the information on both your resume and your personal data sheet. Many of the

questions on your interview will come directly from information you have provided on yourresume and application.

Know About the Job You Are Applying For

The next thing on your preparation list is to understand the job you are applying for. Be able

to relate your skills to the position. If you have to, ask for a written description of the job and

the duties involved. The more you know about the job, the better prepared you will appear.

UNDERSTANDING WHAT EMPLOYERS ARE LOOKING FOR

The person who can best convince the employer that he can fill his wants will get the job.

The first step in this process is to understand exactly what the employer wants. From

experience, I can tell you that aside from the skills to get the job done he is looking for:

Communication Skills

The ability to get ideas across both verbally and in writing in a way that is easy to understand

Honesty/Integrity

The refusal to lie, steal or deceive regardless of circumstance

Strong work ethic

To be conscientious about doing a good job because you take pride in what you do

Teamwork skills

The ability to work well as part of a team to achieve a common goal

Interpersonal skills

The ability to understand and interact well with others

Self-motivation/initiative

A personal desire to set and achieve goals

Flexibility/Adaptability

The ability to adjust to change, think creatively and solve problems effectively and quickly.It also is the ability to work well with those who are different from you.

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ANSWERS TO THE TOUGHEST INTERVIEW QUESTIONS

Q: Tell me about yourself...

This in many cases is the first and most difficult question of the entire interview. It is

difficult because many people are unsure how to answer it. Let me make it easy for you. Heis not interested in your favorite music, your family, or other personal information. Theemployer is trying to find out something about you that is going to work for him. The

answer is in the five strengths you listed as part of your Self-management skills. You already

know what employers are looking for so tailor your answers accordingly.

A: I am known as a very hard working person. I am proud of my reputation for

being hard working and reliable. When I commit to doing something, it will get done, and on

time."

A: I have a real team attitude. I like working with other people to get things done.

A: I am really proud of my work. I put my heart into everything I do.

Q: What do you know about our company?

You will appear to be enthusiastic just by doing some research. Some things you should

know:

How long the company has been in business.

Number of locations

Number of employees

What the company does (service or products)

Who is the competition?

If you are interviewing with a large company, you may find this information on the internet

or the library. If you are interviewing with a smaller company, employees may give you this

information if you call.

Q: Why do you want to work here?

The employer wants to know why you chose the company.

A: This would be a good opportunity to use my skills I have and to learn some new ones.

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Q: Im concerned that you dont have as much experience as wed like.

If the interviewers only objection to you is your lack of experience you are in good shape. If

you dont have much experience, offer something you have that may be just as or even morevaluable.

A: I dont have much experience, but Im a hard worker and I learn very quickly! If you

show me what to do, I know I can pick it up.

Q: What are your greatest strengths?

Once again, the interviewer is looking for something you can tell about yourself that will

work for him. Go back to your self-management skills that match employer wants.

A: One of my biggest strengths is that I am selfmotivated. I do what has to be done

when it needs to be done.

A: I have a personal commitment to be excellent. It is important for me to give 100%.

Q: What is your greatest weakness?

This question is tricky and is used to eliminate applicants. We all have weaknesses, but the

interview is a time to sell. Do not tell the interviewer anything that can be used against you.

You have two choices. You can present a strength you have as a weakness or you can offer atechnical weakness as long as it has nothing to do with the job.

A: I am really hard on myself when I dont finish things on time.

A: Sometime I try to do too many things at once. Im learning how to set priorities so I

can do what is important first.

A: I know its none of my business, but I find myself getting annoyed at other people

when they dont work as hard as I do.

A: I wish I had more computer training. Understanding computers is really important. I

plan to take a course soon.

Q: Why did you leave your last job?

Whatever the reason, never say anything negative. The biggest sign of a troublemaker is

when someone trashes his or her former boss or company during an interview. Never use

words like fired or quit. Especially avoid words like personality clash, didn't get along,personal problems or anything that would lead one to believe you have attitude or integrity

issues.

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A: The job wasn't working out so my boss and I agreed that it was time for me to move

on. There are no hard feelings. It gave us both the opportunity to find a better fit.

A: Looking back, there are situations that I could have handled differently. Im going to

consider them learning experiences. Some things you just have to learn the hard way.

Q: Why should I hire you?

This is another question that most applicants are unprepared for. Never say Because I need

a job. You know what his needs are so let him know how you can meet them. Think of

yourself as the product. Convince him to buy.

A: The main reasons you should hire me are, Ill be here everyday, on time, ready to

give 110%.

Q: What do you like to do in your spare time?

The interviewer is trying to understand something about your personality. You want to givethe impression that you have stability or you are always trying to improve yourself.

A: I love spending time with my family.

A: I read a lot. The world is full of what I dont know.

A: I like to workout. Being healthy is very important to me.

Q: Tell me about a situation when your work was criticized

The interviewer wants to know how you handle criticism which relates to authority.

A: When anyone gives me honest criticism about my work, I dont take it personal.

Sometimes others see things that I dont. I take it as an opportunity to improve.

Q: What makes you angry?

The interviewer is trying to find out how you handle difficult people or situations.

A: Im a laid back person. I try not to be controlled by my emotions. When I find myself

getting angry or frustrated, I step back and wait before I do anything.

Q: Tell me about the worst job youve ever had.

Remember, never say anything negative about anyone or anything. Interviews are aboutpositives!

A: I had some jobs that I enjoyed more than others. I always took the opportunity tolearn something from every job.

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Q: How much money are you looking for?

Be careful. This question is used to weed out candidates. The rule is never mention a dollar

figure. You may mention a rate that is too low and undervalue yourself, or mention a ratethat is too high and price yourself right out.

A: Money is not the main reason Im here. Im looking for a job that feels good to me

and I enjoy coming to everyday. If Im successful, it works for you and it works for me. Im

sure you will make me a fair offer.

A: I want tobe paid fairly for what I do but mainly Im looking for a job that will allow

me to learn and get ahead.

(If these answers are not enough for him, give him the answer below)

A: I want as much as you can afford to pay me.

Q: Do you have any questions for me?

Here is an opportunity to show just how interested you are. Most applicants answer no to

this question. Remember the interviewer is interviewing you and you are interviewing him.Get the edge by asking some questions that will give him the impression that you are

enthusiastic about the interview.

Make your interview easier by asking a question near the beginning of the

interview. Simply askWhat are you looking for in the person you hire for this position?

The interviewer will give the answers for the rest of the interview.

How long have you been working here?

What do you like most about working here?

What are the day to day duties of this position?

What are some of the more difficult problems one would have to face in this position?

What advancement opportunities are available for the person who is successful in this

position?

Never ask questions about salary, overtime, or other benefits. Questions like that leave a

negative impression. These things will likely be discussed when an offer is made.

These questions are presented only as interviewing guidelines. They are meant to help you

prepare for the interview.

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VERBAL COMMUNICATION

Employers are generally impressed by people who speak well. If you want to leave a

professional impression, pay close attention to the way you speak. Do you pronounce wordsproperly? Do you use slang? Do you pronounce the ings at the end of your words?

Speaking in a professional way will give the interviewer the impression you are a qualityperson and you will have an edge over the competition.

BODY LANGUAGE

Interviewing is not just about answering questions. Even if you say all the right things, youstill may not be hired. The interviewers primary responsibility is finding the best person for

the job. Just by giving you an interview someone believes from your resume or application

you have the basic skills to do the job. The interview is the opportunity for the employer tomeet the person behind the resume.

The best person may not have the best qualifications or the most experience. The person thatshows that he not only has the skills to get the job done, but can fit in with the people that are

already there and presents a positive attitude will get the job. You must understand that

companies do not hire people. People hire people. The person that hires you must like you

as a person. Im not saying that if the interviewer likes you, you will get the job. I am sayingif he doesnt like you, you have no chance. You must be confident, friendly, and likeable to

get the job.

Your answers to questions are only part of what the interviewer is paying attention to. Your

body language will tell more about you than what you say. Pay attention to the message thatyour body is sending.

Smile

Smiling is your most powerful body language tool. Some believe that smiling or other forms

of kindness are signs of weakness. You must get rid of that attitude if you are serious aboutfinding a job. A bright smile will open doors for you. When we smile at others it sends a

message of trust and sincerity. Others feel safe and relax around those whose smiles are

warm and genuine. If you do not smile easily, I suggest you practice until it comes naturally

to you.

Posture

Your posture will make you look confident and professional. When you stand and walk,

make sure that your back is straight, your shoulders are back, and your chin is up. When

sitting, make sure your feet are flat on the floor, your back is straight, and your hands are onyour lap. If you have a portfolio or notepad, hold it on your lap. Never fold your arms

across your chest. It sends a message that you are defensive. Keeping your hands on your

lap will keep you from doing annoying things with your hands. When the interviewerspeaks, lean forward occasionally to show that you are interested.

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Eye Contact

Maintaining positive eye contact is important if you want to send a message that you are

honest and sincere. Those who have difficulty making eye contact when speaking or whenspoken to make people uncomfortable and appear untrustworthy.

If you have trouble looking people in the eye, try looking at the bridge of the other personsnose. It will have the same effect. Eye contact is very important in establishing trust, but do

not stare. It is o.k. to occasionally look away, just be sure that you have that all important

eye contact when either one of you are speaking.

Handshake

An interviewer's first impression of you is often formed when you shake hands. A firmhandshake communicates self confidence so you always want to offer your hand when

meeting people. This applies to men and women. Always wait for the interviewer to offer

his or her hand first.

When shaking hands, be sure to meet the interviewer with a firm grip. A grip that is limp or

weak leaves an impression of a weak character. A grip that is too strong says that the person

is insecure and has something to prove. If your palms sweat, wipe them off before shakinghands.

PRACTICE,PRACTICE,PRACTICE

Your success on your interview will depend on how well you prepare. Prepare well and youwill be successful. Prepare poorly and your interviews will have poor results. Successful

interviewing will depend on how well you use both verbal and body language.

You will find that the more you practice, the better you get. Practice your body language in

front of a mirror. Get feedback on your body language. Practice answering questions until

they sound natural and convincing. Do not try to memorize your answers. Use your ownwords.

Get a friend or family member to help you by pretending to be the interviewer. Set up

practice interviews that will allow you to rehearse your body language and answers to toughquestions. Go through an entire interview from first meeting, to answering and asking

questions to closing the interview. If possible, tape record your practice interviews so you

can judge your responses to questions and your use of grammar and diction.

On the following page is a sample practice interview evaluation. Make copies of it. Give it

to the person you are practicing with so that he or she can evaluate your interviewperformance. An honest evaluation will help you identify your weak spots so you may

improve on them. Remember, the more you practice, the better you will get.

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Practice Interview Evaluation

(Ratings: 5=Outstanding, 4=Above Average, 3=Acceptable, 2=Limited, 1=Not Acceptable)

PERSONAL APPEARANCE

_ Grooming

_ Professional Dress

_ Neatness

VERBAL COMMUNICATION

_ Loud and Clear

_

No Slang

_ Avoided filler words such as "uh" , "you know", "um"

CONTENT OF ANSWERS/QUESTIONS

_ Complete answers with specific examples for support

_ Highlighted abilities well

_ Questions to interviewer were logical

PERSONALITY/ETIQUETTE

_ Enthusiastic and interested

_ Motivated

_ Good manners

BODY LANGUAGE

_ Firm Handshake

_ Good Posture

_ Good Eye Contact

OTHER COMMENTS? ( strong points, weak areas, hints, advice, problems, personal hints)

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FINAL INTERVIEW PREPARATION

Preparation is the key to a successful interview. Plan all of the steps leading up to the time

the interview begins.

You must know the company name, where it is located, and the interview time. Plan toarrive at least 15 minutes early. This will allow you to relax and make any last minuteadjustments. If possible, make a trip to the interview location the day before to see exactly

how long it takes to get there. There is no excuse for being late to an interview.

Know the name of the person interviewing you so that you can ask for him or her by namewhen you arrive. Call the company and get the correct spelling and pronunciation.

Know and understand the position you are applying for. Get as much information as youcan. Call or visit the company. Get a written description if possible.

Have all of your documentation ready. Have your Social Security card, birth certificate,drivers license and any diplomas, certifications, awards or letters of recommendation.

Get a professional looking portfolio with a notepad to carry your documents and resume

copies.

Always carry two pens just in case one fails to work.

Have at least 5 copies of your resume. You may be interviewed by more than one person.

Have a copy of your personal data sheet. You may have to complete an application.

Have a list of relevant questions to ask the interviewer. Type them up so they are easy toread.

Have the company information on hand.

Have a typed list of your references in case the interviewer asks for them.

Study your resume personal data sheet. Many of your interview questions will be related toeither the resume or the application. Know your skills.

Be sure that your clothes are neat, clean and in good condition.

Dont forget the shoes. They should be clean and shined.

Do yourself a favor. Dont wait until the last minute to get everything ready. Have

everything you need the night before the interview. Use thePre-Interview Checklist on the

next page to help you. Make copies, and use one for every interview you have.

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PRE-INTERVIEW CHECKLIST DATE:

The company I am interviewing with is:

The address is:

The interview time is:

It will take me hrs. and mins. to get there.

The person I am interviewing with is:

The position I am applying for is:

I have all of my documents (S.S., birth certificate, drivers license, diplomas,

certifications, awards, letters of recommendation)

I have my portfolio

I have two pens

I have 5 copies of my resume

I have a copy of my personal data sheet.

I have my personal business cards

I know the questions I will ask the interviewer

I have researched the company

I have a list of my references

I know my resume inside and out

I know my skills

I have practiced interviewing

My clothes are neat and pressed.

My shoes are shined.

Get a good night sleep the night before. Get up earlier than you normally do so you can relaxand mentally prepare.

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THE INTERVIEW

This is the day when all of your hard work pays off. For many people interviewing isstressful. It doesnt have to be. The interview is the time to show just how professional you

are and that you are the right person for the job.

Arrive at least 15 minutes early

Arriving early gives you the opportunity for some last minute preparation. Go to the

restroom and wash your hands and face. Make sure you look your best. Turn off your cellphone!

Your interview begins before you walk into the door. Are you excited to be there? Youshould be. Greet everyone you meet with a bright smile and a friendly greeting. Pretend that

everyone there has the power to hire you. Offer your name first, and tell who you are

mee