the triple ‘e’ edit reports, exception reports, and extraordinary results laura mckenzie and...

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NWEUG 2015 THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00 – 9:50 Business Intelligence Track Coeur d’Alene, Idaho

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Page 1: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

THE TRIPLE ‘E’EDIT REPORTS, EXCEPTION

REPORTS, AND EXTRAORDINARY RESULTS

Laura McKenzie and Lisa Lewis-Mangum

Idaho State University

July 31, 2015 9:00 – 9:50Business Intelligence Track

Coeur d’Alene, Idaho

Page 2: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

SESSION RULES OF ETIQUETTE

Please turn off you cell phone/pager

If you must leave the session early, please do so as discreetly as possible

Please avoid side conversation during the session

Thank you for your cooperation!

Coeur d’Alene, Idaho

Page 3: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

INTRODUCTION Idaho State University

Banner Admissions October of 2009

Full cutover from legacy system to Banner August 2010

~14,000 Students

We will walk through the process for creating an edit or exception report and how we utilize them in our daily processing.

We will also outline the edit and exception reports Idaho State University uses in their student module.

Coeur d’Alene, Idaho

Page 4: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

SESSION AGENDA

1. What are Edit and Exception Reports?

2. How we know when to build a report or a “one-time” cleanup.

3. To Schedule or Not to Schedule?

4. A sampling of what we currently have

5. Where we want to go

Coeur d’Alene, Idaho

Page 5: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

WHAT ARE EDIT & EXCEPTION REPORTS?

Coeur d’Alene, Idaho

Page 6: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

EDIT AND EXCEPTION REPORTS DEFINED AT IDAHO STATE: Exception Report – focuses on inconsistencies in the data based

upon the business processes that exist for Idaho State University. Examples:

Post Bachelorette (PB) students that don’t have a bachelors degree on record

Athletes in SGASPRT that do not have an active Student record.

Athletes missing an NCAA ID in SPAIDEN

Edit Report – Data that appears to be incorrect or missing after normal processing has run in Banner.

Examples: Missing academic standing for PB students after Academic Standing Jobs.

Max hours greater than standard after end of term.

Coeur d’Alene, Idaho

Page 7: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

WHEN TO BUILD A REPORT VS. A ONE TIME CLEANUP Report requests are usually born out of necessity or experience

with “bad” data.

Once a problem is discovered: Is it a business process/BIC error

Can the process be changed to fix the problem from recurring?

Create an Exception report that focuses on the data inconsistency.

Is it a system or processing error Is there a solution (patch or workaround available).

If yes – apply patches or workaround and do a one time cleanup

If no – create an edit report to be run together with the processing (example would be end of term)

Coeur d’Alene, Idaho

Page 8: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

TO SCHEDULE OR NOT? We have set up a “Student Exception” group account

All scheduled exception reports are sent to this account.

This allows multiple individuals to see the email without worrying about having to update this is in the schedule process.

While scheduling reports to run regularly can be helpful it can sometimes lead to complacency in the cleanup efforts.

You may find that the schedule should be scaled back or stepped up based upon the response and the amount of exception data.

Scheduling doesn’t always make sense. In this case – we make the report available to run on demand.

Coeur d’Alene, Idaho

Page 9: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

REPORTS WE CURRENTLY HAVE SCHEDULED:

Athletes Reports missing a minimum credit amount on SFAREGS

registered in less than 12 credits

Incorrect Suffix Report

Holds and Overrides that have been deleted by a user

Students with invalid curricula

Veteran Reports Students with a Veteran marked on SPAIDEN but nothing in Veteran tab of

SGASTDN

Students with a Veteran classification in SGASTDN but nothing in SPAIDEN

Coeur d’Alene, Idaho

Page 10: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

REPORTS WE CURRENTLY HAVE SCHEDULED:

Degree Works Reports Major exceptions that were entered into SPACMNT that need to be

entered into Degree Works

Students with a AA, BA, or BS that don’t have the corresponding attribute

New Degree Works students with historical coursework that may need course attributes added

** we also send the log files from the nightly process to this account so the functional office can do first level testing when issues arise

pertaining to data ***

Coeur d’Alene, Idaho

Page 11: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

EXAMPLES OF EXCEPTION REPORTS

Active SIAINST record with an inactive employee status

Course records with a SMAAREA and with a null pre- requsite indicator

Athletes without an NCAA ID

Students without a state ID number

Coeur d’Alene, Idaho

Page 12: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

EXAMPLES OF EDIT REPORTS

Enrolled students without an active SGASTDN record

Students with good academic standing with a max hour less than 18

Sections over capacity

Deceased students with enrollment and/or active registration

Students over the credit limit

Coeur d’Alene, Idaho

Page 13: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

WHERE WE WANT TO GO The end goal would be to have no “bad” data. We want to evolve as business processes change and

have our edit and exception reporting change with it. This means :

adding new reports, altering reports based upon business process

changes decommissioning reports as problems that used to

exist go away.

Coeur d’Alene, Idaho

Page 14: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

SESSION SUMMARY

Edit and Exception reports are very personalized to the institution or organization

The important piece of the puzzle is to have functional and technical work together to solve the problem.

These reports are meant to change and evolve as your systems and processes evolve.

Coeur d’Alene, Idaho

Page 15: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

QUESTIONS & ANSWERS

Coeur d’Alene, Idaho

Page 16: THE TRIPLE ‘E’ EDIT REPORTS, EXCEPTION REPORTS, AND EXTRAORDINARY RESULTS Laura McKenzie and Lisa Lewis-Mangum Idaho State University July 31, 2015 9:00

NWEUG2015

THANK YOU!Laura Mckenzie – University Registrar – [email protected]

Lisa Lewis-Mangum –Computer Analyst Sr. – [email protected]

Coeur d’Alene, Idaho