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THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Audience for this webinar
Organisations and individuals promoting products and
services associated with Business & Property
Protection and Resilience building
• Fire
• Flood
• Weather
• Security / Theft
• Vandalism
• Cyber
• War / Terrorism
• etc.
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Building Credibility in Promoting Resilience
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
In a nutshell
On behalf of UK insurers we have developed a ‘remote-
surveying’ tool to assist with convincing businesses of
their need for resilience measures and to deliver
targeted assistance
…….. uptake is good
…….. it could be beneficial to the supply chain also
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Supply chain
The UK has unparalleled capability to support and
deliver Business Resilience to the enlightened:
• Insurers
• Fire & Rescue Services
• Membership organisations
• Service providers
• Product suppliers
• Standards Organisations
• Certification bodies
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
But ….. the ‘system’ is broken!
Even the basics are not being done
• Few businesses have even a Business Continuity Plan
• Effort generally stops at mandated life-safety requirement
• Those in positions to make change do not
• Initiatives to demonstrate benefit fail
• Even inherent in-built material resilience can be
‘engineered out’ in pursuit of cost savings
• Where adopted quality can be variable
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Impact
• Good ‘life-safety’ performance
• Poor Business Resilience / Property / Heritage protection
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Who can help / enforce?
• The last mandated requirements for
Property protection stopped with the
removal of the ‘Local Acts’ in April 2015
• Insurers, through Competition Law and
‘soft markets’ have limited influence –
ask for too much and they risk losing
their customers
• CEOs and Managing Directors –
Resilience is in their job description –
but many act as though they do not
know it!
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
The role of the Managing Director?
• 80% of businesses affected by a major incident close
within 18 months (ref: London Prepared)
Or – using more harsh wording (of my own)
• 80% of business affected by a major incident show
themselves to have been incompetently managed
within 18 months of the event!
Resilience is in the Job Specification of every Managing
Director in the UK – but it’s by and large ignored!
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Engaging Managing Directors
The Business and Property Protection Portal
• Powered by big-data
• Intelligent
• Backed by trusted independent organisations
• Accessible
• Simple
• Instantly recognisable benefit
• Transportable output
• Maintained with ‘best athlete’ guidance
The better the data, the less that needs delivering.
Build a case with the same rigour that would support
any other business decision – success will follow.
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Risk Analysis Engine
Large-Loss Database
Business Sector Risk Review Reports
INFORMER Database
Fire & Rescue Service Response Model
(a) Company name (b) Business Type(c) Postcode(d) Construction Issues(e) Heritage Issues
Delivery Engine
Risk Control Guides
Security Guides
Suppression Guides
Training Suggestions
Software ToolkitsROBUST etc.
Business Continuity Guides
Other sources not covered by
RISCAuthority
Report Designer
(PDF Generator)
Report Server(Distribution to web)
Sources of Data Sources of Guidance
INPUTS
OUTPUTSHow it works
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Infinite front ends with optional library additions
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Data sources – Geographical & Business risks
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Resource triggers
Business triggers
• Business SIC
• Lack of water
• Acetylene
• Time of day
• FRS Access
• Arson
• Financials
Geographical Triggers
• F&RS Response time
• F&RS AFA Policy
• Criminal Damage
• Theft & Robbery
• Flood
• Environmental
• Protected water
Over-riders
• Construction
• Void buildings
• Heritage
• Suppression
• Tall Buildings
• Server/EDP rooms
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
What can resources be?
Anything that can be addressed via hyperlink
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Library Management
TRIGGERS
RSA Library
Universal Library
Universal Library
Report generation
Resource Impairment
Module
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment19
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
The benefit to you
• Present your guidance, membership, products, or services within
the framework of a trusted universal and unbiased dataset
• Provide a service to your customers that is wider than the
constraints of your own business
• Be a part of the bigger resilience picture
• Lead generation
• Increased web traffic
• Improved distribution and customer engagement
• Break down the GRUDGE PURCHASE element of resilience
promotion
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
One-to-one
Interactive
Tele-contact
Mail-outs
Website
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Still a little work to do ….
• A new FPA Document Series NtK Guides
• Refining / Completion of the Universal Library
• Tuning of the Resource Triggering Systems
• Complete user data collection back-end MI
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Campaign promotion & engagement
Hot-linked
Campaign
image
space
Contact NWFRS Please Contact me
Hot-linked
‘Contact us’ /
‘Contact me’
provision
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Management Information return
• Aggregated and micro-site statistics
• Identify top Business Type interest statistics
• Identify top Critical Risk and Challenge statistics
• Gauge impact / raised awareness
• Rank all accessed resources
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Launch Process
• Pantone
• Logo (PNG)
Send your corporate coloursand logo to FPA
• Fully functioning
• Immediately available
FPA creates launch Portal delivering universal dataset • FPA Uploads resource hot-
links to portal
• Meeting arranged to assign triggers to you own resources
• Resources assigned (1/2 day)
Send your resources hotlink
suite to FPA
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Distribution & Pricing
• FREE to RISCAuthority (Insurer) Membership
• FREE to Local Resilience Forums and some NFP agencies
• Priced to cover operational costs only with a view to
significantly assisting UK resilience uptake to others
• Benefit of ‘Wider Market’ FPA Membership level
• 50% 1st year discount
• Try for as little as £1,500 to £5,380 (turnover dependant)
• Separate pricing structure for Fire Services and Police
THE UK’s NATIONAL FIRE SAFETY ORGANISATION
Protecting people, property, business and the environment
Thank you
Q&A
For further information on the Business & Property Protection
Portal please contact:
[email protected] asking for James Morelli-Green
Have a play RISCAuthority.BPPP.RISCAuthority.co.uk
FPA.BPPP.RISCAuthority.co.ukWebinar and slides will be downloadable from www.theFPA.co.uk shortly.
Dr Jim GlocklingDirector, Technical Director
Fire Protection Association