the ux disciplines

Download The UX Disciplines

Post on 19-Aug-2014

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A short presentation on the disciplines of UX that I gave for Samantha Starmer's class at UW.

TRANSCRIPT

  • The User Experience Disciplines
  • Overview
    User-Centered Design (UCD)
    User Experience (UX)
    Disciplines of UX
    Core Tools & Skills
  • User-Centered Design
  • What is User-Centered Design?
    User-Centered Design is a process that brings the users needs into consideration from the beginning of the project.
    While projects inherently take into consideration a set of defined business objectives and technical requirements, they often fail to consider the users needs.
    • Business Objectives e.g. What can be financially viable?
    • Technical Requirements e.g. What is technically and organizationally feasible?
    User Needs
    Technical Requirements
    Business Objectives
    User Needs e.g. What do users need for a good experience?
    Adapted from Human-Centered Design by IDEO
  • User Experience
  • What is the User Experience?
    User Experience (UX) is about how a person feels about using a system or device.
    Useful
    Desirable
    Usable
    It is:
    • Designed for
    • Subjective
    • Philosophical
    • Dynamic
    It is not:
    • Designed
    • Objective
    • Procedural
    • Static
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Useful As practitioners, we can't be content to paint within the lines drawn by managers. We must have the courage and creativity to ask whether our products and systems are useful, and to apply our deep knowledge of craft and medium to define innovative solutions that are more useful.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Desirable Our quest for efficiency must be tempered by an appreciation for the power and value of image, identity, brand, and other elements of emotional design.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Accessible Just as our buildings have elevators and ramps, our web sites should be accessible to people with disabilities (more than 10% of the population). Today, it's good business and the ethical thing to do. Eventually, it will become the law.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Credible Thanks to the Web Credibility Project, we're beginning to understand the design elements that influence whether users trust and believe what we tell them.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Findable We must strive to design navigable web sites and locatable objects, so users can find what they need.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Usable Ease of use remains vital, and yet the interface-centered methods and perspectives of human-computer interaction do not address all dimensions of web design. In short, usability is necessary but not sufficient.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • What is the User Experience?
    Valuable Our sites must deliver value to our sponsors. For non-profits, the user experience must advance the mission. With for-profits, it must contribute to the bottom line and improve customer satisfaction.
    Useful
    Desirable
    Usable
    Valuable
    Accessible
    Findable
    Credible
    The User Experience Honeycomb" by Peter Morville
  • Disciplines
  • The Six Core Disciplines of User Experience
    Identifying and organizing information within a product or system in a purposeful & meaningful way.
    Planning for the creation, delivery, and governance of useful, usable content.
    Understanding the people who use a product or system through observations.
    Information Architecture
    Content Strategy
    User Research
    Designing the interactive behaviors of a product or system with a specific focus on their use.
    Designing the visual qualities of a product or system in an aesthetically pleasing way.
    Measuring the quality of a users experience when interacting with a product or system.
    Interaction Design
    Usability Evaluation
    Visual
    Design
  • Identifying and organizing information within a product or system in a purposeful & meaningful way.
    The Six Core Disciplines of User Experience
    Planning for the creation, delivery, and governance of useful, usable content.
    Understanding the people who use a product or system through observations.
    Search
    Taxonomy
    Findability
    Information Architecture
    Information Architecture
    Content Strategy
    User Research
    Information Analysis
    Library Science
    Information Architecture
    Designing the interactive behaviors of a product or system with a specific focus on their use.
    Designing the visual qualities of a product or system in an aesthetically pleasing way.
    Measuring the quality of a users experience when interacting with a product or system.
    Interaction Design
    Usability Evaluation
    Visual
    Design
    Information Design
    Information Strategy
    Wayfinding
  • The Six Core Disciplines of User Experience
    Identifying and organizing information within a product or system in a purposeful & meaningful way.
    Planning for the creation, delivery, and governance of useful, usable content.
    Understanding the people who use a product or system through observations.
    Information Architecture
    Content Strategy
    User Research
    Designing the interactive behaviors of a product or system with a specific focus on their use.
    Designing the visual qualities of a product or system in an aesthetically pleasing way.
    Measuring the quality of a users experience when interacting with a product or system.
    Interaction Design
    Usability Evaluation
    Visual
    Design
  • Identifying and organizing information within a product or system in a purposeful & meaningful way.
    Information Architecture
    The Six Core Disciplines of User Experience
    Planning for the creation, delivery, and governance of useful, usable content.
    Understanding the people who use a product or system through observations.
    UX Design
    Content Strategy
    User Research
    Designing the interactive behaviors of a product or system with a specific focus on their use.
    Designing the visual qualities of a product or system in an aesthetically pleasing way.
    Measuring the quality of a users experience when interacting with a product or system.
    Interaction Design
    Usability Evaluation
    Visual
    Design
  • Career Progression
    Director
    Manager
    Lead IA / Team Lead
    Intern
    Information Architect
    (junior, mid-level, Senior)
  • Core tools & skills
  • Resume & references
  • Online presence & portfolio
  • Presentation skills
  • Interviewing
  • Not everyones boss is Michael Scott
  • They are more like David Wallace.
  • Thank You
  • Questions
  • Follow-up questions
    Consulting: BlinkInteractive.com
    Personal: NickFinck.com
    Email: nick@blinkinteractive.com
    Twitter: @nickf