the value of business information march 2010

The Value of Business InformationGary Smith and Anthony Charman23rd March 2010 www.nexusos.co.uk

Leading Business Solutions



9:45 Introduction and Nexus Overview10:00 The Value of Business Information10:15 Exit Planning and Strategy - Bishop Fleming11:00 Refreshments11:15 Managing your Business Information

- MiCore Portal Engine Demonstration - Questions and Answers Session

12:15 Lunch

AGENDA


Network & Business Integration

Principal Activities• Computer Systems• Voice and Data Networks• Consultancy and Analysis• Support and Maintenance• ICT Training Services



Mission Statement

“To supply and maintain the most appropriate and cost efficient technology solutions without

compromising performance and reliability.”



• ICT & Business Solutions

SYSTEMS • Computers • Networks • Virtualisation• Software • Unified Communication• Audio Visual • Printing & Imaging • Management & Security • Financial Systems

SERVICES • Consultancy & Analysis• Audit & Health Checks• Systems Design• Project Management• Systems Migration• Installation & Configuration• Office Moves & Logistics• Systems Management• Support & Maintenance



• Key Industry Accreditations

• Microsoft Gold Certified Partner• VMware Enterprise Partner• Dell Certified Partner• HP Preferred Partner• IBM Business Partner• Lenovo Business Partner

• Nortel Networks Solutions Partner• Avaya Business Partner• Cisco SMB Select Partner• 3COM Silver Partner• Sophos Gold Partner• Double-Take Software Partner



• ICT Training Services

• ICT Training for End Users and Technical Personnel • Personalised and Tailored Courses • On-site at Nexus ICT Training Suite, Exeter • Bespoke Course Development• Official Microsoft Learning Product (OMLP) courses • VMware Certified Courses• PRINCE2 and ITIL Training

Free Learning Assessment & Training Needs Analysis


Leading Software Development

Principal Activities• Website Development• E-Commerce Solutions• Software Development• Software Products• Graphic Design



• Software Development• Bespoke Software Application Development• Business Analysis & Software Specification • Database Development & Interface Design• Deployment & Business Integration• Support & Maintenance



• Nexus Software Products

Instant Intranet, Extranet or Community Website

Incident Logging & Tracking System

Customer Relationship Management & Marketing Software

Enterprise Performance Management Software



• Website Development• Website Design & Build• Inbuilt Content Management (CMS)• E-Commerce Solutions• Internet Marketing (SEO/PPC)• Graphic Design, Copy Writing & Photography


• Nexus Customer Case Studies General Industry

http://www.vapormatic.com/


• Nexus Customer Case Studies Professional Services

http://www.tltsolicitors.co.uk/

http://www.aab.co.uk/aab/web/

http://www.crosse.co.uk/

http://www.kitsons.law.co.uk/index.html


• Nexus Customer Case Studies Healthcare & Public Sector

http://www.exeter.gov.uk/index.html

http://www.caradon.gov.uk/index.cfm?articleid=2724



The Value of Business Information

By

Gary Smith


What is information?

“Knowledge communicated concerning a particular fact or circumstance”


• Examples:• Newspaper Article• Web Content• Telephone Call• Email Correspondence• Directions• Procedures

• Sales Report• Purchase order/Invoice• Financial report• Absence request Form• Installation Instructions• Company Policy


Why is information important?

• Information is essential to guide your business• Loss of information can have serious consequences• Informed workforce improve Efficiencies• Essential in a Knowledge Business• Cost of reprocessing information



Problems with information within a business

• Information Overload• Email Anarchy• Lack of Collaboration• Information Silos• Loss of Information – multiple formats• Accessibility of Information• Compliance• Accuracy, Timely, Relevant ...



Benefit from Information Management

• Disseminate Financial Information • Reduce Cost of Processing Information• Reduce duplication of Information• Unlock Key Business Data• Speed up Information Retrieval• Create a SHARED Information Environment• Improve Employee Experience and Morale• Improve Customer Service



Exit Planning and Strategy

By

James Finnegan



Develop an Online Information and Knowledge Management Strategy

• Targeted information sharing• Centralised search and productivity tools• Workflow automation and business systems integration• Compliance using document management and version

control• Consolidating KPIs and information centrally



What people have said about MiCore Portal Engine


"A whole day in which to tap out my feelings about our new Web Portal would not be sufficient to convey my satisfaction! So I'll just say thank you. I'm very pleased!“Phil HusbandsInformation ManagerFLYBE

“MiCore is now firmly established as a primary business tool and is a key part of our long term IT strategy." Simon ClarkeI.T Manager Michelmores Solicitors

“MiCore resolves the problems we face as a multi-location operation and gives us a centralised and consistent method of communicating and sharing information." Dave Palmer Director of IT Bray Leino

“MiCore provides our users with enhanced productivity through tight integration with our central practice management system.”Phil MortimerHead of I.TFrancis Clark Chartered Accountants


Refreshment Break




MiCore – Overview• What is MiCore Portal Engine?

The software meets the needs of many diverse communication and collaboration scenarios

Deliver information and applications to users in a web browser, anywhere in the world

A dynamic, self service Web Portal for groups,employees, customers and partners


Leading Software Solutions

MiCore – Features

Workflow Tools Online data forms Intranet/Extranet and Web Portal

Knowledge Management Powerful search capabilities Integrated user directories Intelligent auditing Dynamic homepages and feeds Online help manuals

Business Systems Integration Customisable menus Third party application integration Role based custom dashboards Email integration

Powerful Communication Tool Permissions based access to content User driven content with authorisation

workflow Content tracking with ‘Read and Sign’ Manage images, multimedia and file

uploads Content categorisation Email Alerts

Group collaboration Content archiving and version control Consolidated content feedback Forums and Polls Holiday, absence and resource planner



Nexus Services and Solutions

• Deployment Services• Infrastructure Deployment• Organisational Branding• Training• Report Generation• Application Development• Business Systems Integration


Develop an Online Information and Knowledge Management Strategy

Targeted information sharing Centralised search and productivity tools Workflow automation and business systems integration Compliance using document management and version

control Consolidating KPIs and information centrally



Next Steps

• Complete Feedback Form• Arrange Viability Study (FOC)• Install MiCore 1-9 User Pilot• Establish a Business Information Strategy



Lunch and Networking

Thank you for your time!


the value of business information march 2010

Documents

exit planning

value ofbusiness information10

nexus overview10

answers session12

strategy bishop fleming11

data networks

ict training services