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The Value of Talent Management Integration
Cal Link – Technical Director
Oracle Consulting, Talent Management Practice
Agenda
• Talent Management Revolution
• The Importance of Integration
• Advantages and Tangible Benefits of an Integrated Solution
What Is Talent Management?
Talent Management is a strategic set of integrated business
processes that manage the planning, acquisition, development,
retention, and advancement of talent in order to achieve business
goals and optimize performance.
Workforce Demographics
• Reduced workforce
• Multi-generational workforce
• Baby Boomers, Gen X, Gen Y
• Increase of women in the workforce
• Rise in the contingent workforce
• 50% of workforce “minority” by 2050
• Global, mobile, virtual worker
• Dominant language in next 50 years –
Chinese?
Future World of Work
• What will your workforce look like?
• Where will the talent come from?
• Who owns the talent pool and the
company culture?
• How are you preparing for these
changes?
• Who are our top performers?
• How can we hire and develop more
people like them?
Organizational Performance-
based Recruiting
Hire Cost to Performance Ratio
Performance and Career-based
Succession Planning
Organizational
Compliance Tracking
Proactive Training
Pay for Performance
Time to Productivity
Strategic and Visionary
Evolution from Tactical HR to
Strategic Talent Management
Replacement Recruiting
Cost Per New Hire
Reactive Promotions
Certification Tracking
Reactive Training
Pay for Tenure
Time to Hire
Tactical
Comply Automate
Measure
Align
Talent Management’s Evolution
Comply
Do the Basics
• Core Data
• Management
• Payroll, Benefits, Comp, Recruit
• Regulatory Compliance
• Workforce Governance
• Risk Management
Align
Increase Workforce Value
• Goal Communication
• Performance Management
• Talent Management
• Career Development
• Training
• Rewards Delivery
Measure
Value HCM Investments
• Information Distribution
• Metrics Delivery
• Enable Contextual Analytics
• Enable Correlation / Predictive
Modeling
Automate
Save Cost and Time
• Employee Self-Service
• Manager Self-Service
• Benefits Administration
• Stock Administration
• Move to Shared Services
• Discrete Outsourcing
1 2
3
4
Talent Management Evolution
Organizations Learn Like People Do
Level 4 – Results-Oriented
Effect on Business
• Business Analytics
• Individual Performance Metrics
• Average Competency Level by Role/Org
Level 3 – Behavior Based
Measurements of Sustained Behavioral Change
• Increased Proficiency in Related Competencies
• Performance Rating
• 360 Degree Feedback
Level 2 – Basics
• Basic Talent Management – Automated processes in place to
streamline silo’d initiatives
Level 1 – Reaction
• Transactional HR, Legislation and Regulations
Vision
Effort to Obtain
Workforce
Planning
Web Presentation/Portal/Self-Service/Mgmt. Reporting
Business Process Mgmt.
Content Management
Knowledge Management
Competency Management
Workforce
Acquisition
Perform
ance
Management
Career Development
Succession
Planning
Learning
Management
Compensation
Management
Integration Broker
ERP/HRMS/External Sources
TalentManagementApplications
Presentation
DataSources
Gartner’s Talent Management
Source: Gartner, May 2005
Workforce
Planning
Web Presentation/Portal/Self-Service/Mgmt. Reporting
Business Process Mgmt.
Content Management
Knowledge Management
Competency Management
Workforce
Acquisition
Perform
ance
Management
Career Development
Succession
Planning
Learning
Management
Compensation
Management
Integration Broker
ERP/HRMS/External Sources
TalentManagementApplications
Presentation
DataSources
Workforce
Planning
HRMS Portal, Portal Pack, Web-based self-service applications
Business Process Modeler
User Productivity Kit
User Productivity Kit
Competency Management, eDevelopment
Talent Acquisition
Manager
ePerform
ance
Career Planning
Succession
Planning
Enterprise Learning
Management
eCompensation,
eComp Mgr Desktop
Integration Broker
Core HRMS
TalentManagementApplications
Presentation
DataSources
Talent Management Suite
PeopleSoft Enterprise
Source: Gartner, May 2005
Workforce
Planning
Web Presentation/Portal/Self-Service/Mgmt. Reporting
Business Process Mgmt.
Content Management
Knowledge Management
Competency Management
Workforce
Acquisition
Perform
ance
Management
Career Development
Succession
Planning
Learning
Management
Compensation
Management
Integration Broker
ERP/HRMS/External Sources
TalentManagementApplications
Presentation
DataSources
HR Intelligence DBI
Web Portal, Self-Service Applications, HR Intelligence (DBI)
Business Process Manager
Collaboration Suite
Oracle Tutor / UPK
Competency Management – Core HRMS & Self-Service HR
iRecruitment
Perform
ance Mgmt.
Self-Service HR
Career Development
Self-Service HR
Succession Planning
Self-Service HR
Oracle Learning
Management
Compensation
Workbench –SSHR
Application Program Interfaces
Oracle HRMS
TalentManagementApplications
Presentation
DataSources
Talent Management Suite
Oracle EBS
Source: Gartner, May 2005
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
• Out-of-the-Box Packaged Integration
Oracle Supported Integration Points
1606108TOTALS
1396Human ResourcesRecruiting
381Human ResourcesEmployee Performance
16313Succession PlanningHuman Resources
13910Employee DevelopmentHuman Resources
22611CompensationHuman Resources
1579Employee PerformanceHuman Resources
28218Learning ManagementHuman Resources
19311RecruitingHuman Resources
12518Learning ManagementFinancials
92Human ResourcesLearning Management
643FinancialsLearning Management
716Human ResourcesEmployee Development
Data ElementsTablesSubscriptionSource
Packaged Integration Example
Financial Industry Customer
This newly formed company needed to build their own HCM
infrastructure. They sought to provide not only superior HR
transactional services with best of breed products, but to create an
employee-centered culture where technology and leading edge
applications would advance both employee and corporate goals.
Financial Customer – If They Chose Niche
1233 Data Elements1233 Data Elements1233 Data Elements1233 Data Elements
Maintained and SupportedMaintained and SupportedMaintained and SupportedMaintained and Supported
by Oracleby Oracleby Oracleby Oracle
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
Niche-Based Architecture =
Loss of Functionality
• Robust Global Functionality
• Persons of Interest Included in Enterprise
• Non-Employees
• Contingent Workforce
• Contractors
• Vendors
• Customers
• Multiple Job Support
• Job and Person Profiles – More Than Just Competencies
• Unified Workflow and Approvals Engine
• Unified Security
• Consistent HR data
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
User Experience – Key to Adoption
Common User Experience
Improves Efficiency
• Reduced training costs
• Improved use and acceptance
• Improved application security
Common User Experience
Improves Efficiency
• Reduced training costs
• Improved use and acceptance
• Improved application security
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
10 Web Servers
9 App Servers
7 Databases
…and it’s still not an integrated
Talent Management Solution!
10 Web Servers
9 App Servers
7 Databases
…and it’s still not an integrated
Talent Management Solution!
Sample Architecture Requirements –
Non-Integrated
Total Cost of Ownership
• Faster implementation of strategic initiatives due to elimination of
redundant work
• SME and Tech Resources – working on interface maintenance
and testing…or strategic business initiatives?
• Version changes/upgrades…when and how?
• Training across the enterprise
• Cost savings in up-front software cost is lost in operational
inefficiencies
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
Enterprise Security is Critical
• Over 50 Roles Across Talent Management Business Processes
• Security Model Impacts Approvals and Workflow
• Consistent Row-level Security
• SOX Security Audit Reports
• True Single Sign-On
Advantages of an Integrated Solution
• Out-of-the-Box Packaged Integration
• Consistent Technical Architecture
• Universal Look-and-Feel
• Lowest Total Cost of Ownership
• Common Security Model
• Single Vendor Accountability
Single Vendor Accountability
• Certified and Supportable Solutions with Integration Included
• Common Technology Platform
• Consistent Hardware Requirements
• Alignment with Large, Active User Groups
• Internal Staff Free to Work on Strategic Initiatives
Integrated Talent Management
Is Business Critical
• Talent Management is a process that thrives on seamless data
sharing – and the current and future workforces are demanding it
• Only the integrated approach delivers seamless processes
• Talent Management Solutions should be a natural extension of
HCM solutions to deliver maximum value – silos don’t work!
• Niche Solutions as part of a Talent Management Strategy are
cumbersome to maintain, offer limited functionality, and more
expensive in the long term
For More Information
If you have any questions regarding this presentation or how
Oracle Consulting can support your initiatives please e-mail us at