the vdidealist: how complexity killed the vdi - ep.3 - 10x it productivity series
DESCRIPTION
Why do 50% of VDI projects stall or fail? The problem stems from IT’s taking away too many of the liberties from the users in the pursuit of business gains, such as reduced storage costs, increased efficiency and security, etc. When the user is made to sacrifice, they will abandon the corporate desktops and vote with their credit cards, purchasing their own devices and software to get their jobs done. What if you could achieve your business goals while allowing your users to keep their personalization and automatically provision them with the requested IT Services? Learn how a workspace virtualization solution separates user persistence from the VDI image, so that users can be consistently productive while still preserving single image management and its corresponding cost benefits. To watch this free webinar, click here: http://bit.ly/18n8PbK Or check out the blog: http://bit.ly/1bJVxrk Visit us at www.ressoftware.com Follow us @ressoftware Read more at blog.ressoftware.comTRANSCRIPT
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Copyright © 2013, RES Software. All rights reserved. 0113 Copyright © 2013, RES Software. All rights reserved. 0113
The VDIdealist - How Complexity Kills VDI
Enterprise scale with SMB Simplicity
10X IT Productivity Webinar Series, Ep. 3
Arghya Bhattacharya
End User Transformation Services
Sean Donahue
Chief Evangelist at RES Software
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Today’s Topics
• Why did we fall in love with VDI?
• The Story of Dave
• In the beginning life was simple
• Scale and diversity beget complexity
• From the trenches – A Case Study
#10xIT Ask your questions on Twitter for
your chance to win a
$10 Amazon Gift Card!
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When I was Young …
My Ideals:
1. Simplify Management
2. Save on Desktop Devices
3. Updates
4. Every User / Every Use Case
5. I didn’t know…
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Leading a Simple Life
1. Single Vendor
2. One Throat to Choke
3. FREE
What did I get?
User Environment Virtualization (with roaming profiles)
Microsoft RDS (Remote Desktop Services)
Microsoft App-V (Application Virtualization)
Microsoft Windows 7 Operating System
Group Policies / Scripting
Microsoft SCVMM (System Center Virtual Machine Manager)
Microsoft Hyper-V (Hypervisor)
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PoC Test Deploy
• Worked fine in my PoC
• Subset of Users with
• Roaming Profile
• Folder Redirection
• Test saw some fractures
• Started to scale wider
• Profile corruption
• Longer Login Times
• Deploy
• Delayed
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The Results?
• Lost Productivity
• Low User Sat
• Increased Help Desk Tickets
• My Team was Distracted
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The Worst Part
The cute admin on the 13th floor had a voodoo doll ... OF ME!!
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Not so Simple After All
• I had varied end points
• Complex application delivery
• App-V
• MSI
• XenApp
• RDS
• Reverse Seamless?
• My users were unstable
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I Was In Deep Man … Real Deep
• 1 Image to every user
• Separate Management
• Update Nightmare
… I want my Mommy!!
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The Power of Two
• I was double teamed by MSFT & CTXS
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Scalability Begets Complexity
So, I turned to an enterprise VDI model
• Mixed Platform
• Storage Too?
• ménage a trois of technical bells and whistles
Web Access
Gateway
XenApp App-V Citrix XenApp, VMware ???, or Microsoft App-V
SCCM 2012 Microsoft System Center Configuration
Manager
Virtual Desktop Technology Citrix XenDesktop, VMware Horizon View
Hypervisor VMware ESX or Microsoft Hyper-V
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Back to the drawing board?
• Increased Costs
• What about user settings?
• Users are not confined any longer
• GPO + Folder Redir + Roaming Profile
= User Profile Bloat
• Impact to productivity
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Complexity With Simplicity?
• Decoupling the User
• User Agnosticism
• Go Anywhere, Anytime, Any Device
RES Workspace Virtualization
Web Access
Gateway
XenApp App-V Citrix XenApp, VMware ???, or Microsoft App-V
SCCM 2012 Microsoft System Center Configuration
Manager
Virtual Desktop Technology Citrix XenDesktop, VMware Horizon View
Hypervisor VMware ESX or Microsoft Hyper-V
The solution is simple. RES
Software offers technology that
virtualizes the workspace,
separating the user’s environment
from the underlying infrastructure.
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Context Awareness
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Location and Device Awareness
Examples:
• Network location
• OS type
• Application version
• USB storage
• Hardware spec
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Simplicity Is Heavenly
• Single management console
• Lightweight architecture
• Just a few clicks away
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Is it Just about Happy Users?
• Consistency is key to happy users
• Faster access is also key
• IT needs compliance and control
• Nirvana is providing the right IT services to the right
users in the right situation
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Happy Ending
And that cute admin on 13? We’re LinkedIn together now.
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A Health Care Case Study
Client Overview
• 3rd largest healthcare insurance worldwide
• 2nd largest in the US
• 45,000 employees
• Greater than 40 countries
• 47% Teleworkers
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The Challenges
Growing Concerns
• Security & Compliance
• Complexity of management
• Decreased Productivity
• Rising Total Cost of Ownership
• Lower Return on Investment
• Hardware Refresh
• Lack of Device Freedom
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Solution Snapshot
• 22,800 users to scale to 34,000
• Start to Finish = 12 Months
• Single tenant, private cloud based Opex model
• Reduced upfront investments
• Tiered Service model
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WaaS vs Traditional: TCO/ROI?
ROI
ROI +ve in Year 1
TCO
10%-40% TCO reduction over 5 years
Managed Services
Hardware
Software
Indirect Costs
30%-40%
10%-20%
100%-120%
60%-80%
45%
30%
15%
10%
TCO Savings
C
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m
p
o
n
e
n
t
s
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Why did
you fall in
love with
VDI?
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Don’t hesitate to reach out :
Stay tuned for the next episode of the
IT Productivity Webinar Series:
7 Ways to Make Your IT 10X Better in 2014
http://www3.ressoftware.com/10xIT4.html
More Resources You’ll Receive Today:
1. RES Article: The Reality of VDI
2. Blog: The VDIdealist - Is Your Solution More Complex Than Your
Problem?
3. IDC Whitepaper: The Business Impact of Workspace Virtualization
Arghya Bhattacharya End User Transformation Services [email protected] @ArghyaBhatta
Sean Donahue Chief Evangelist
@SeanDo40
Questions? Comments? Concerns?
Thank you
for attending!
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