The WHY of DevOpsDevOpsGuys – Arrows Group – DevOps Enthusiast Meetup

June 2014

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DevOpsGuys provide web application management for customers, giving them access to the expertise necessary for migrating, launching, maintaining and optimizing applications, allowing them to accelerate time-to-market and to focus on

adding value for their business.

DevOpsGuys – The Application Management Company 2

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“It's a movement of people who think it's time for change in the IT industry - time to

stop wasting money, time to start delivering great software, and building systems that

scale and last.”

- Patrick Debois (@patrickdebois)

A little bit of DevOps WHAT, first 3

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DevOps is an alternative model for the creation of business value from the software

development life-cycle that encompasses a product-centric view across the entire

product life-cycle (from inception to retirement) and recognises the value in close collaboration,

experimentation and rapid feedback.”- http://blog.devopsguys.com/2014/04/16/devops-organic-versus-transformational-devops/

Our version of “What is DevOps?”

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Why do we need to change?

Question 5

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Why is DevOps (part of) the

answer?

Question

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WhyWhatHow

Why is WHY important?

http://www.amazon.co.uk/Start-With-Why-Leaders-Everyone/dp/0241958229

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8Powered by WHY…

Kotter’sChangeModel

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“We realized that we had to fix our technical debt, and that we couldn’t

keep living in a sea of engineering filth”- Michael Rembetsy, Etsy

Why = Emotional Needs

http://itrevolution.com/one-of-the-best-devops-talks-on-it-transformation-continuously-deploying-culture-by-rembetsy-and-mcdonnell-velocity-london-2012/

Emotive language powered by WHY…

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Why do we need to change?

Question

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“The hierarchical structures and organizational processes we have used for decades to run and improve our enterprises are no longer up to the task of winning in this faster-moving world”

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http://www.stratabridge.com/2012/01/the-growth-control-paradox/rate-of-change-jack-welch/

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13Rates of Software Deployments

300 Deployments / Year

50-60 Deployments / Day

10+ Deployments / Day

Every 11.6 seconds

http://www.slideshare.net/grabnerandi/london-web-perfugperformancefocuseddevopsfeb2014

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14A lot’s happened in the IT world…

2001

AgileManifest

o1989

PRINCE &

ITIL2006 2007 2014

IBM/HP/CA/ “invent” DevOps

2009

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15Moore’s Law* since 1989…

212.5 = 5,792 x* The generic “bang for your buck every 2 years” version

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16#1: Agile

Photo Credit:  Foter

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17Development has changed

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http://pipelineconf.files.wordpress.com/2014/04/davefarley-rationaleforcontinuousdelivery.pdf

Agile works better

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19Agile success = pressure on Ops

42% vs 14% = 3x

* The generic “bang for your buck every 2 years” version

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20#2: Cloud

Photo Credit:  Foter

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21Cloud Sprawl

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22#3: Infrastructure as Code

Photo Credit:  Foter

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23#4: The rise of Shadow IT

Photo Credit: Source: TJJohn12, Flickr

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“Gartner predicts that in less than three years, 35% of

enterprise IT expenditures will happen outside of the

corporate IT budget.”

Shadow IT #1 24

http://www.computerworld.com/s/article/9226415/The_Upside_of_Shadow_IT?pageNumber=1

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“Results of PricewaterhouseCoopers' Digital IQ Survey indicate that at 100

of the companies PwC ranks as "top performers," IT controls less than 50% of corporate technology

expenditures.”

Shadow IT #2 25

http://www.computerworld.com/s/article/9226415/The_Upside_of_Shadow_IT?pageNumber=1

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Photo Credit: RealAlexJones via Compfight cc

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27So WHY DevOps then?OK, things are screwed but why is DevOps the answer

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28Quantifiable Benefits I

http://visual.ly/what-smart-businesses-need-know-about-devops

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29Quantifiable Benefits II

http://www.cioinsight.com/it-strategy/application-development/slideshows/devops-produces-major-enterprise-impact.html

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30ING Retail NL – More Change…

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31ING Retail NL – Less Incidents

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• The Business and Technical environment has changed• Time-to-Market is a key competitive advantage• We need new IT models to react to these changes

DevOps offers a new way of delivering business value across the product

lifecycle

In Summary…

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The DevOps Model

Culture •Hearts & Minds•Embrace Change

Automation •CI/CD/•“Infrastructure as Code”

Lean •Focus on producing value for the end-user•Small batch sizes

Metrics •Measure everything•Show the improvement

Sharing •Open information sharing•Collaboration

http://potus98.wdfiles.com/local--files/wiki:devopsdays2012/DevOpsDays-BluesBrothers-F.jpg

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Thank You

That’s all folks 35

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Our service portfolio

Application Management

24 x 7 Managed Web Operations

Application Delivery

Deployment AutomationInfrastructure Automation

Application Performance

Web Performance ConsultingManaged Load Testing

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• James Smith (@TheDevMgr) • Steve Thair (@TheOpsMgr)

About the Co-Founders

• 16 years of software delivery experience.

• Proven track record• Pizza Hut• KFC• Dell• RAC• Aviva• Fujitsu Siemens• Whitbread

• 25 years of IT Operations experience.

• Proven track record• Vodafone• Credit Suisse Group• IBM• BNP Paribas• Zurich Financial Services• Totaljobs Group• TSL Education

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Visit us at www.devopsguys.com

Call our team on 0800 368 7378

Email our team at team@devopsguys.com

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