WIDEX UNIQUE

USER INSTRUCTIONSTHE WIDEX UNIQUE™ FAMILY

U-PA modelReceiver-in-canal

Your Widex® hearing aid

(To be filled out by the hearing care professional)

Your hearing aid series:

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PROGRAM

Universal Audibility Extender

Quiet Audibility Extender

Transport Audibility Extender

Urban Audibility Extender

Party Audibility Extender

Music Audibility Extender

SPECIAL PROGRAMS

Zen Audibility Extender

Phone Audibility Extender

SMARTTOGGLE PROGRAMS

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PROGRAM

Zen+ Audibility Extender

NOTERead this booklet and the booklet "Ear-sets for Widex hearing aids"carefully before your start using your hearing aid.

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CONTENTS

YOUR WIDEX HEARING AID....................................................................7Welcome to Widex.......................................................................................... 7Important safety information.........................................................................9

THE HEARING AID................................................................................. 14Indications for use.......................................................................................... 14Intended use................................................................................................... 15The battery...................................................................................................... 15Sound signals.................................................................................................. 21How to tell right from left............................................................................. 23Turning the hearing aid on and off..............................................................24Putting on and removing your hearing aid................................................26Sound adjustment......................................................................................... 28Programs......................................................................................................... 31Using a phone with hearing aids................................................................. 34

CLEANING.............................................................................................35Tools................................................................................................................ 35

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Cleaning the hearing aid...............................................................................35ACCESSORIES....................................................................................... 38TROUBLESHOOTING.............................................................................40REGULATORY INFORMATION............................................................... 44

EC directives...................................................................................................44FCC and IC statements..................................................................................46

SYMBOLS..............................................................................................52

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Your Widex Hearing Aid

Welcome to WidexCongratulations on your new hearing aid.

Use your hearing aid regularly, even if it takes some time gettingused to it. Infrequent users don’t usually get the full benefit of ahearing aid.

NOTEYour hearing aid and its accessories may not look exactly as illustra-ted in this booklet. We also reserve the right to make any changeswe consider necessary.

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Your hearing aid at a glanceThe illustration shows your hearing aid without the ear-set. Forfurther information on the ear-set, see the ear-set manual. Theear-set consists of an earwire and an ear-tip, and it is the part ofyour hearing aid that you wear inside your ear.

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1. Microphone openings

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2. Battery drawer (on/off function)3. Nail grip

Important safety informationRead these pages carefully before you begin using your hearingaid.

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Hearing aids and batteries can be dangerous if swallowed orused improperly. Swallowing or improper use can result in se-vere injury or even fatalities. In case of ingestion, contact adoctor immediately.

Take your hearing aids out when you are not using them. Thiswill help to ventilate the ear canal and prevent ear infections.

Contact your doctor or hearing care professional immediately ifyou suspect you may have an ear infection.

Remove your hearing aids before showering, swimming or us-ing a hair dryer.

Do not wear your hearing aids when applying perfume, spray,gels, lotion or cream.

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Do not dry your hearing aid in a microwave oven - this will ruinit.

Never use other people’s hearing aids and never allow othersto use yours, as this could damage your hearing.

Never use your hearing aids in environments where there maybe explosive gases, such as in mines, etc.

Keep hearing aids, their parts, accessories and batteries awayfrom children.

Never try to open or repair the hearing aid yourself. Contactyour hearing care professional if you need to have your hear-ing aid repaired.

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Your hearing aids contain radio communication technology. Al-ways observe the environment in which you are using them. Ifany restrictions apply, you must take precautions to complywith these.

Do not expose your hearing aids to extreme temperatures orhigh humidity, and dry them quickly if they get wet, or if youperspire heavily.

Your hearing aids should be stored and transported within the tem-perature and humidity ranges of -18°C to +40°C (-0,4°F to 104°F) and10%-95% rH.

Storage and transportation up to 60°C (140°F) with 10%-95% rH canbe accepted in shorter periods (duration of max. of 2 weeks).

Your hearing aids are designed to operate from 0°C (32°F) to 50°C(122°F).

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For more information about your hearing aids, visit: www.widex.com.

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The hearing aid

Indications for useThe hearing aids are indicated for individuals with a range ofhearing loss from slight (16 dB HL) to moderately severe (up to 85dB HL) and all hearing loss configurations.

They are to be programmed be licensed hearing care professio-nals (audiologists, hearing aid specialists, otolanryngologists)who are trained in hearing (re)habilitation.

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Intended useThe hearing aids are intended as air conduction amplification de-vices to be used in everyday listening environments. The hearingaids may be equipped with the Zen program intended to providea relaxing sound background (i.e. music/noise source) for adultswho desire to listen to such a background in quiet.

The batteryUse a type 10 zinc-air battery for your hearing aid.

Always use a fresh, new battery that is precisely the kind recom-mended by your hearing care professional.

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NOTECheck that the battery is completely clean and free of any residuebefore inserting it in the hearing aid. Otherwise your hearing aidmay not function as expected.

Never attempt to recharge your hearing aid batteries, as theycould explode.

Never leave a flat battery in the hearing aids while storingthem. It could leak and ruin your hearing aid.

Dispose of used batteries as indicated on the packaging andtake note of the expiry date.

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Low battery indicationWhen the battery is flat, a sound signal will play. If the batterydrains suddenly there may however be no warning. We recom-mend carrying a spare battery with you wherever you go.

Changing the batteryTo change the battery, do as follows:

Use the nail grip to gently swingthe battery door open and re-move the old battery.

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Take the adhesive tab off thenew battery and make surethere is no sticky substance lefton it. Let it "breathe" for 60 sec-onds.

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Now place the new battery in the drawer as shown.

Close the drawer. If it doesn't close easily, the battery is notplaced correctly.

If you are not using the hearing aid for a few days, remove thebattery.

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NOTEAvoid dropping your hearing aid - hold the hearing aid above a softsurface while changing the battery.

Tamper-resistant battery drawerIf the hearing aid is going to be used by a child, you can ask yourhearing care professional to provide it with a tamper-resistantbattery drawer.

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To open battery drawer, use thespecial tool you've received, anddo as illustrated.

Sound signalsYour hearing aid plays sounds to inform you that certain featureshave been activated or that you have changed programs. Thesesounds may be spoken messages or tones, depending on yourneeds and preferences.

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Program 1 Message/one short beep

Program 2 Message/two short beeps

Program 3 Message or three short beeps

Program 4 Message/one short and one long beep

Program 5 Message/one long beep and two short beeps

Zen+ Message/tone

Ask your hearing care professional to turn these sounds signalsoff if you don't need them.

Lost partner(Only available in wireless 440-series)

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Your hearing care professional can turn on a feature in your hear-ing aid that warns you whenever it loses contact with the hearingaid in the opposite ear. You will hear a spoken message in yourear.

How to tell right from leftThe hearing aid for your right ear has a red mark. The hearing aidfor your left ear has a blue mark.

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Turning the hearing aid on and offTo turn the hearing aid on, close the battery lid. The hearing aidwill play a sound signal to indicate that it is on, unless your hear-ing care professional has deactivated this function.

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To turn off the hearing aid, push the battery lid downwards.

NOTEYou can also cup the hearing aid in your hand to verify that it isturned on. If it's on, it will whistle.

Don't forget to turn off the hearing aid when it is not in use.

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Putting on and removing your hearing aidInsert the ear-set in the ear while holding the lower part of thetube. Pulling the outer ear upwards and backwards at the sametime can be helpful.

Then place the hearing aid behind the ear. The hearing aid shouldrest comfortably on the ear, close to your head.

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Your hearing aid can be fitted using different types of ear-sets.See the separate ear-set manual for more information about yourear-set.

NOTEIf the hearing aid doesn't feel comfortable, or if it doesn't fit proper-ly, causing irritation, redness or the like, contact your hearing careprofessional.

Removing the hearing aidStart by removing the hearing aid from behind the ear.

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Then take the ear-set carefully out of the ear canal while you holdthe lower part of the tube.

Sound adjustmentYour hearing aid adjusts the sound automatically according toyour sound environment.

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If you have a remote control, you can also adjust the sound man-ually to achieve more comfort or more audibility, depending onyour needs and preferences. For more information on how thisworks, consult your hearing care professional.

Depending on the hearing aid settings and features, any soundadjustment you make will affect both hearing aids.

Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated thisfunction. When you reach the maximum or minimum setting, youwill hear a steady tone.

To mute your hearing aid do as follows:● Keep pressing the lower part of the volume key on the remote

control until you can hear the steady sound

To turn the sound on again:

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● Press the upper part of the volume key or● Change program

Any adjustment of the volume will be cancelled when you turn offyour hearing aid or if you change program.

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Programs

PROGRAM USE

Universal For everyday use

Quiet Special program for listening in quiet en-vironments

Transport For listening in situations with noise fromcars, trains, etc.

Urban For listening in situations with changingsound levels (in supermarkets, noisyworkplaces or similar)

Party For listening in situations with manypeople talking at the same time

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PROGRAM USE

Music For listening to music

SPECIAL PRO-GRAMS

Zen Plays tones or noise for a relaxing soundbackground

Phone This program is designed for listening tophone conversations

Zen+ This program is similar to Zen but allowsyou to listen to different types of tonesor noise

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Depending on your hearing loss, your hearing care professionalcan activate the Audibility Extender feature. Ask your hearingcare professional if you could benefit from this.

If your needs and preferences change over time, your hearingcare professional can easily change your program selection

Changing programsTo change programs, simply push the program key on your re-mote control.

Zen+

To access this program, press and hold the program key for morethan one second. A quicker press then allows you to cyclethrough the available Zen styles. To exit the program, press andhold down the program key for more than one second.

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Using a phone with hearing aids

When you use a phone, hold it against yourhead at an angle above your ear, ratherthan directly against the ear.

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Cleaning

ToolsYou will receive the following cleaning tools with your hearingaid.

3.2.1. 4. 5.

1. Cloth2. Brush3. Long wax removing tool4. Short wax removing tool5. Battery magnet

Cleaning the hearing aidCleaning your hearing aid every day will make it more efficientand more comfortable to wear.

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Wipe the hearing aid with a softcloth (for example the cloth youreceived from your hearing careprofessional).

If the microphone openings arestill blocked, contact your hear-ing care professional.

Dry your hearing aid quickly if it gets wet, or if you perspire heav-ily. Some people use a special dehumidifier like Widex Dry-Go tohelp keep their hearing aids dry and clean. Ask your hearing careprofessional if this is right for you.

Leave the battery compartment open to ventilate the hearing aid.

For information on how to clean your ear-set, see the ear-setmanual.

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Do not use any kind of liquid or disinfectant to clean your hear-ing aid.

Clean and inspect your hearing aid every day after use to checkthat it is not broken. If the hearing aid breaks while you arewearing it, leaving small fragments in your ear canal, contactyour doctor. Never try to take out the fragments yourself.

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Accessories

You can use a variety of accessories with your hearing aid. To seewhether you could benefit from using these accessories, ask yourhearing care professional.

Name Use

RC-DEX remote control

TV-DEX for listening to TV and audio

PHONE-DEX* for easy landline use

FM+DEX for streaming audio and FM signals

UNI-DEX for connecting hearing aids to mobile phones

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Name Use

CALL-DEX for easy wireless connection to mobilephones

COM-DEX for wireless connection to mobile phones andother devices via bluetooth

*Available in some countries only.

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Troubleshooting

These pages contain advice on what to do if your hearing aidstops working or if it doesn't work as expected. If the problempersists, contact your hearing care professional.

Problem Possible cause Solution

The hearing aid iscompletely silent

It is not turned on Make sure the bat-tery drawer iscompletely closed

The battery doesnot work

Insert a new bat-tery

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Problem Possible cause Solution

The hearing aidvolume is not pow-erful enough

Your ear is blockedby earwax

Contact your doc-tor

Your hearing mayhave changed

Contact your hear-ing care professio-nal/doctor

The hearing aidwhistles continu-ously

Your ear is blockedby earwax

Contact your doc-tor

Your two hearingaids are not work-ing in synchrony

The connection be-tween the hearingaids is lost

Turn them off andon again

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Problem Possible cause Solution

The hearing aids donot respond with acorrespondingchange in volumeor program to thecontrol device

a. The device is usedbeyond the trans-mission range

b. Strong electro-magnetic interfer-ence in the vicinity

c. The device andthe hearing aids arenot matched

a. Move the devicecloser to the hear-ing aids.b. Move away fromknown source ofEM interference

c. Check with yourhearing care pro-fessional to makesure the device ismatched withhearing aids

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Problem Possible cause Solution

You hear “interrup-ted” speech (onand off) from thehearing aids or nospeech (muted)from the transmit-ting hearing aid.

a. The battery in oneof the hearing aidshas expired

b. Strong electro-magnetic interfer-ence in the vicinity

a. Replace batteryin one or bothhearing aids

b. Move away fromknown sources ofinterference

NOTEThis information covers only the hearing aid. See the “Ear-sets forWidex hearing aids” user manual for information specific to yourear-set. If the problems persist, contact your hearing care professio-nal for assistance.

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Regulatory information

EC directivesDirective 1999/5/ECHereby, Widex A/S declares that this U-PA is in compliance withthe essential requirements and other relevant provisions of Direc-tive 1999/5/EC.

A copy of the Declaration of Conformity according to 1999/5/ECcan be found at:

http://widex.com/doc

N26346

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Information regarding disposal

Electrical and electronic equipment (EEE)contains materials, components and substances that can be haz-ardous and present a risk to human health and the environmentwhen waste electrical and electronic equipment (WEEE) is nothandled correctly.

Do not dispose of hearing aids, hearing aid accessories and bat-teries with ordinary household waste. (Continues on next page).

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(Continued) Hearing aids, batteries and hearing aid accessoriesshould be disposed of at sites intended for waste electrical andelectronic equipment, or given to your hearing care professionalfor safe disposal. Proper disposal helps to protect human healthand the environment.

FCC and IC statementsFCC ID: TTY-UPA

IC: 5676B-UPA

Federal Communications Commission Statement

This device complies with part 15 of the FCC Rules. Operation issubject to the following two conditions:

(1) This device may not cause harmful interference, and

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(2) this device must accept any interference received, includinginterference that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency ener-gy and, if not installed and used in accordance with the instruc-tions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur ina particular installation. If this equipment does cause harmful in-terference to radio or television reception, which can be deter-

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mined by turning the equipment off and on, the user is encour-aged to try to correct the interference by one or more of the fol-lowing measures:

— Reorient or relocate the receiving antenna.

— Increase the separation between the equipment and receiver.

— Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.

— Consult the dealer or an experienced radio/TV technician forhelp.

NOTE:

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This equipment complies with FCC radiation exposure limits setforth for an uncontrolled environment. This transmitter must notbe co-located or operating in conjunction with any other antennaor transmitter.

Changes or modifications to the equipment not expressly ap-proved by Widex could void the user’s authority to operate theequipment.

Industry Canada Statement / Déclaration d’industrie Canada

Under Industry Canada regulations, this radio transmitter may on-ly operate using an antenna of a type and maximum (or lesser)gain approved for the transmitter by Industry Canada.

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To reduce potential radio interference to other users, the antennatype and its gain should be so chosen that the equivalent isotrop-ically radiated power (e.i.r.p.) is not more than that necessary forsuccessful communication.

This device complies with Industry Canada licence-exempt RSSstandard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interfer-ence that may cause undesired operation of the device.

Conformément à la réglementation d’Industrie Canada, le présentémetteur radio peut fonctionner avec une antenne d’un type etd’un gain maximal (ou inférieur) approuvé pour l’émetteur par In-dustrie Canada.

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Dans le but de réduire les risques de brouillage radioélectrique àl’intention des autres utilisateurs, il faut choisir le type d’antenneet son gain de sorte que la puissance isotrope rayonnée équiva-lente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établisse-ment d’une communication satisfaisante.

Le présent appareil est conforme aux CNR d’Industrie Canada ap-plicables aux appareils radio exempts de licence. L’exploitationest autorisée aux deux conditions suivantes :

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioé-lectrique subi, même si le brouillage est susceptible d’en compro-mettre le fonctionnement.

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Symbols

Symbols commonly used by Widex A/S in medical device label-ling (labels/IFU/etc.)

Symbol Title/Description

Manufacturer

The product is produced by the manufacturer whosename and address are stated next to the symbol. Ifappropriate, the date of manufacture may also bestated.

Catalogue number

The product’s catalogue (item) number.

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Symbol Title/Description

Consult instructions for use

The user instructions contain important cautionaryinformation (warnings/precautions) and must beread before using the product.

Warning

Text marked with a warning symbol must be readbefore using the product.

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Symbol Title/Description

WEEE mark

“Not for general waste”

When a product is to be discarded, it must be sent toa designated collection point for recycling and re-covering to prevent the risk of harm to the environ-ment or human health as a result of the presence ofhazardous substances.

CE mark

The product is in conformity with the requirementsset out in European CE marking directives.

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Symbol Title/Description

RCM mark

The product complies with electrical safety, EMC andradio spectrum regulatory requirements for productssupplied to the Australian or New Zealand market.

Interference

Electromagnetic interference may occur in the vicini-ty of the product.

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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmarkwww.widex.com

Manual no.:9 514 0318 001 #01Issue:2015-09 9 514 0318 001 #01