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    Chapter 1

    THE PROBLEM AND ITS BACKGROUND

    Introduction

    Barangay justice system has its roots during the time where the barangay

    was ruled by a Datu as he acted as the judge that renders decision when there is

    a dispute between and among the inhabitants of the barangay. As civilization

    developed, comes the establishment of formal government which is divided it into

    three divisions namely the Executive, the Legislative and the Judiciary. The

    judiciary dispenses the justice through the application and interpretation of

    applicable laws, which,because of some technicalities were not decided

    immediately. As a result, the dockets of our courts are clogged with pending

    cases.

    The Barangay Justice System or the KatarungangPambarangaywas

    established through the enactment of Presidential Decree No. 1508, aims to de-

    clogged the judiciary from cases that may be subject to amicable settlement. It is

    a barangay justice system which offers accessible, fast and inexpensive way of

    settling disputes.By the passage of the Local Government Code of 1991, the

    KatarungangPambarangay law was strengthened and institutionalized in the

    barangay through its provision.

    As the smallest political unit, the barangay is in the frontline of the

    government in terms of providing services, including among others, the access to

    dispute resolution through the KatarungangPambarangay.All barangays in every

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    municipality in the country has its own KatarungangPambarangay. All barangays

    in every municipality that implement the KatarungangPambarangay in their own

    locality. It is an interesting subject of study how the KatarungangPambarangay in

    is being implemented by the different barangays in selected towns of the fourt

    distric of Laguna

    Background of the Study

    The administration of justice is one of the basic services of the

    government for its constituents. It must be accessible to everyone seeking for it.

    As the most basic political unit, the barangay is the first in the hierarchy in the

    administration of justice. The establishment of KatarungangPambarangay

    System fulfills this function.

    The LupongTagapamayapais the main implementors the

    KatarungangPambarangay through the leadership of the Barangay Chairman.

    The Local Government Code of 1991 provides:

    Section 399.LupongTagapamayapa. -(a) There is hereby created in each barangay a lupongtagapamayapa,hereinafter referred to as the lupon, composed of the punongbarangay, as chairman and ten (10) to twenty (20) members. The luponshall be constituted every three (3) years in the manner providedherein.

    The functions of the LupongTagapamayapa are provided in Section 402 of

    the same act:

    The lupon shall:(a) Exercise administrative supervision over the conciliation panelsprovided herein;(b) Meet regularly once a month to provide a forum for exchange ofideas among its members and the public on matters relevant to theamicable settlement of disputes, and to enable various conciliationpanel members to share with one another their observations andexperiences in effecting speedy resolution of disputes; and

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    (c) Exercise such other powers and perform such other duties andfunctions as may be prescribed by law or ordinance.

    The law now mandates the municipality for the effective and efficient

    implementation of the KatarungangPambarangay by providing trainings for the

    development and enhancement of skills of the KatarungangPambarangay

    members in settling disputes as well as financial assistance for the administration

    of the barangay justice system.

    It is interesting to undertake a study on how effective the implementorsof

    the KatarungangPambarangay carry out their functions and at the same time

    carry out their main function as provided for by law.

    By the passage of Republic Act 7160 otherwise known as The Local

    Government Code of the Philippines, the KatarungangPambarangay was given

    a new mandate and has expanded the cases it covers.

    The law provides in Section 412. Conciliation:

    (a) Pre-condition to Filing of Complaint in Court. - No complaint,

    petition, action, or proceeding involving any matter within the authorityof the lupon shall be filed or instituted directly in court or any othergovernment office for adjudication, unless there has been aconfrontation between the parties before the lupon chairman or thepangkat, and that no conciliation or settlement has been reached ascertified by the lupon secretary or pangkat secretary as attested to bythe lupon or pangkat chairman or unless the settlement has beenrepudiated by the parties thereto.

    All cases covered by the KatarungangPambarangay must be brought first

    to the Barangay concerned and must undergo conciliation proceedings before it

    can prosper into a full blown case in court.

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    The assessment of the performance of the KatarungangPambarangay is

    necessary in order to provide inputs for the government process and policy

    improvement.

    This study is undertaken to assess the KatarungangPambarangay System

    as implemented in the municipalities of Lumban, Pangil, Siniloan, Famy, Mabitac

    and Santa Maria all in the fourth district of Laguna so as to provide inputs for

    policy enhancement.

    Theoretical framework

    Procedural justice refers to the idea of fairness in the processes that

    resolves disputes and allocates resources. One aspect of procedural justice is

    related to discussions of the administration of justice and legal proceedings. This

    sense of procedural justice is connected to due process (U.S.), fundamental

    justice (Canada), procedural fairness (Australia), and natural justice (other

    Common law jurisdictions), but the idea of procedural justice can also be applied

    to non-legal contexts in which some process is employed to resolve conflict or

    divide benefits or burdens.( http://en.wikipedia.org/wiki/Procedural_justice)

    The researcher holds the view that the KatarungangPambarangay is

    widely adhered and attended to by the people as this effectively facilitates

    settlement of disputes among barangay residents because to them it is easier to

    achieve justice and resolve conflict through the KatarungangPambarangay.

    The Law of Composition as cited by Escoses(2012) calls for the amicable

    settlement between parties and pacific settlement of disputes which the

    KatarungangPambarangaySystem is patterned from. The

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    KatarungangPambarangayencourages the peaceful settlement of disputes in the

    barangay level.

    Conceptual Framework

    The demographic profile of Lupon members and compliance to the

    procedures in settling disputes as provided for by law affects the performance of

    the Katarungang Pambarangay and will result to the effective administration of

    justice in the barangay level specifically the settlement of disputes and

    satisfaction of clients with less cases to be indorsed to the regular courts.

    The conceptual framework of the study is depicted in the following

    paradigm.

    IV DV

    Level of Performance of

    KatarungangPambarangay

    Effective Settlement of

    Disputes

    Satisfaction of

    Complainant and

    Respondents

    Indorsement of Unsettled

    Cases to regular Courts

    Implementation of KatarungangPambarangay

    Demographic Profile

    o Age

    o Gendero Educational Attainment

    o Seminar/Training of KP

    Member Attended

    o Length of Service

    Compliance to procedures

    o Receiving of Complaints

    o Issuance of summons

    o Conciliation

    o Settlement and Awards

    o Execution

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    Statement of the Problem

    The study aims to make an assessment ofthe performance of

    KatarungangPambarangay in the Municipality of Siniloan, Laguna, year 2012.

    Specifically, it seeks to answer the following questions:

    1. What is the demographic profile of the members of the

    LupongTagapamayapa in terms of:

    1.1. Age

    1.2. Gender

    1.3. Educational Attainment

    1.4. Seminar/Trainings Attended

    1.5. Years of Service?

    2. What is the level of compliance to procedure of the

    KatarungangPambarangay in terms of:

    2.1. Receiving Complaints

    2.2. Issuance of Summons

    2.3. Conduct of Conciliation

    2.4. Settlement and Awards

    2.5. Execution?

    3. What is the level of performance level of KatarungangPambarangay as

    to:

    3.1. Effective Settlement of Disputes

    3.2. Satisfaction of Clients

    3.3. Indorsement of Unsettled Cases to Courts?

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    4. Do the implementation of KatarungangPambarangay in terms of

    demographic profile affects the performance of the members of the

    LupongTagapamayapa as to:

    4.1. Effective Settlement of Disputes

    4.2. Satisfaction of Clients

    4.3. Indorsement of Unsettled Cases to Courts?

    5. Is the compliance to procedure of the LupongTagapamayapa has a

    significant effect on the performance of the KatarungangPambarangay

    as to:

    5.1. Effective Settlement of Disputes

    5.2. Satisfaction of Clients

    5.3. Indorsement of Unsettled Cases to Courts?

    Definition of Terms.

    The following terms are defined operationally in order to give the readers a

    clearer understanding of this research:

    Compliance to Procedures. The observance of procedures in settling

    disputes as stated in the Implementing Rules of KatarungangPambarangay

    Clients. Complainants or respondents in a dispute brought in the

    KatarungangPambarangay.

    Effective Settlement of Disputes. The successful settlement of

    controversies brought to the KatarungangPambarangay.

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    Indorsement of Unsettled Cases to regular Courts.The issuance of

    authority to file action to the appropriate court issued by the LuponTagapamaya

    after the mediation and conciliation failed.

    Satisfaction of Complainant and Respondents.The level of satisfaction

    or contentment of clients of the KatarungangPambarangay regarding the

    adherence to procedure and effective settlement of disputes.

    Training of KP Member.Seminars/training attended by the

    LupongTagapamayapa members.

    Receiving of Complaints and Issuance of summons.The act ofreceiving complaints from clientsand notifying theotherparty of the complaint

    against him.

    Conciliation/Mediation/Arbitration.The act of settling controversies or

    complaints in theKatarungangPambarangay.

    Settlement and Awards.The agreement reached between the parties

    with the view of ending the conflicts.

    Execution.The act of carrying out or putting into effect what is agreed

    upon.

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    Chapter 2

    REVIEW OF RELATED LITERATURE

    This chapter presents the studies and works that are related to the present

    study.

    Performance of the KatarungangPambarangay

    Effective Settlement of Disputes

    Effective settlement of disputes is one of the main reasons why residents

    bring their disputes in the KatarungangPambarangay where it can be given

    immediate action and result. The amicable settlement and arbitration awards in

    the KatarungangPambarangay has the following effect:

    Effect of Amicable Settlement and Arbitration Award. - The amicablesettlement and arbitration award shall have the force and effect of afinal judgment of a court upon the expiration of ten (10) days from thedate thereof, unless repudiation of the settlement has been made or apetition to nullify the award has been filed before the proper city or

    municipal court.(Section -__, Local Government Code of 1991)

    Watts (2001) pointed out to be made in any such development in relation

    to international judicial procedures are essentially a matter of the international

    community wanting to demontsrate a real commitment to make international

    judicial dispute settlement procedure effective. If they really want the result, there

    are ways and means by which they can achieve it. If they do not, and if

    international judicial; settlement remains largey an add-on extra to the main

    structures of the international community, then those procedures will never,

    overall, be as effective ads a communiuty dedicated to the rule of law desires or

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    deserves. It is true that in an organization, members commitment to its

    obligations is a ways and means to settle disputes in peaceful manner.

    Alangwai (1996) found out that the number of disputes amicably settled

    was affected by the knowledge of Lupon members of the Barangay Justice Law

    Strategies, and the availability of time of lupon members as well as the logistics

    and technical support from the national and local governments.

    The study of Miguel revealed the same finding that the

    KatarungangPambarangay, though not amply provided with administrative

    support from the municipal level, was effectively carried out in the barangays of

    Monte Vista.

    According to Reyes (1995) regardless of the services rendered and the

    language used during conciliation, amicable settlement of disputes is always

    possible where the places of hearing is accessible to the parties, the schedule is

    convenient, the punong barangay/ pangkat are accorded with respect, and

    immediate action on the disputes is made.

    Reyes (1995) further stated that, mistrust, failure to study issues, delay in

    setting cases for hearing and failure to make speedy settlement of cases are

    generally considered as obstructive factors, but the respondents considered

    those factors are seldom obstructive. Thus, the presence of those factors would

    not deter the amicable settlement of disputes.

    In addition to the above factors that affect immediate resolution of

    disputes, Nacionales (1989) concluded that the socio-economic status of the

    disputants affect the settlement of disputes.

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    De Jesus (2011) found that the prompt settlement of disputes is relative to

    the type of case at hand. According to the Barangay Secretary of Bahay Toro,

    cases involve both civil and criminal, and the process of settlement is dependent

    on the gravity of the case and the willingness of the disputants to concile.

    Therefore, acquired learning and skills from the training does not guarantee

    expediting of resolution of disputes.

    Satisfaction of Complainant and Respondents

    The main tool in determining if the KatarungangPambarangayserves its

    purpose is to determine the satisfaction level of clients. A survey conducted in

    the municipality of Barobo, Surigao Del Sur reveals that litigants' (both

    complainants and accused) satisfaction rate on 3 significant indicators. The

    respondents are satisfied with the result of settlement because according to

    them, they came up with an amicable settlement based on the consensus of both

    parties. 98% are satisfied by the assistance provided by Lupon members. They

    noted that they were even offered free ride through the barangay vehicle. The

    Lupon members were also polite in serving the invitation for the settlement. As of

    Lupon's fairness in handling the case, 98% of the respondents were satisfied.

    Even the respondents who were accused said that they were well represented by

    a lupon member who served as their adviser. Advisers from both parties led them

    into fair decisions. Most of the dissatisfied respondents were those from cases

    who were not settled amicably and forwarded to higher court..

    (http://www.mysmartschools.ph/web/lupongtagapamayapa/focus5/f5.htm)

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    Miguel (2004) found out that the clients of KP in the municipality of Monte

    Vista, Compostela Valley were satisfied with the way their complaints were

    disposed of.

    During the 1999 survey as cited by Barraca, et al (2009), greater

    satisfaction was observed among complainants belonging to the poorest class

    compared to those from the higher economic classes. This particularly confirms

    the importance of the system to vulnerable groups. Most of those who are

    satisfied with the system indicated case settlement as their primary reason.

    In contrast to the general public, lawyers are less satisfied with the KP

    based on SWS survey results in 1995-1996. For instance, net satisfaction ratings

    from lawyers is -16 in National Capital Region, -23 in Pangasinan, -5 in Cebu and

    +12 in Davao. During the same survey, net satisfaction rating from judges is even

    lower, i.e., -53. Results of SWS surveys in subsequent years, however, showed

    that net satisfaction ratings from judges have gradually improved.

    In the same study byNacionales (1989) cited earlier, he also concluded

    that there was a strong preference among residents to settle their disputes

    informally through arbitration.

    The different studies cited were reflection of the varied level of satisfaction

    of clients KatarungangPambarangay of different places. It is relevant to the

    present study for purposes of comparing the satisfaction level of the clients of

    katarungangPambarangay ofselected municipalities of the fourth district of

    Laguna.

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    Indorsement of Unsettled Cases to Regular Courts

    The 2009 national summary report from the DILG Bureau of Local

    Government Supervision as cited by Barraca, et al (2009) shows that out of the

    total 6,187,681 reported cases filed before the Lupons all over the country from

    1980-2008, 79% or 4,873,311 cases were settled at the barangay level. Only 6%

    of the total or 369,108 cases were certified for filing before judicial courts. The

    remaining 15% of the cases were dismissed, repudiated, or remained pending.

    The members of the Barangay believe that the Barangay Justice System

    has the capability of resolving conflicts and is effective, thus discouraging them

    from bringing their cases to the judiciary.(Bonifacio, et al, 2008)

    Likewise the Local Government Code of 1991 provides:

    Section 412.Conciliation. -(a) Pre-condition to Filing of Complaint in Court. - No complaint,

    petition, action, or proceeding involving any matter within theauthority of the lupon shall be filed or instituted directly in court orany other government office for adjudication, unless there has beena confrontation between the parties before the lupon chairman orthe pangkat, and that no conciliation or settlement has been

    reached as certified by the lupon secretary or pangkat secretary asattested to by the lupon or pangkat chairman or unless thesettlement has been repudiated by the parties thereto.

    It is clear in the provision of the law that it is mandatory for the

    complainant and respondent to appear before the Lupon Chairman for mediation

    and that no conciliation was reached.

    The abo-cited literatures are relevant to the present study as it present the

    procedure before a complainant may go to court for those cases covered by the

    KatarungangPambarangay.

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    Demographic Profile

    Age

    Several studies have been conducted to determine the relation of age with

    job performance, competence and decision making.

    Uri as cited by Isles(2003) considers that the older the teacher and the

    longer her experience the greater the probability of improving her competence

    and greater degree of morale as her positive response to the productive

    leadership of the Administration.

    The study of Mendinueto as cited by Luna (2004) had the same findings

    as that of Uri where it revealed that the older the administrator, the more likely his

    decision be in accordance with established rules, regulations and policies.

    Bautista as cited by Luna (2004) found that age is a significant

    determinant of faculty performance in extension services.

    Likewise, Calaramo(2003),found out that as a person grows in age, his

    physical health deteriorates. But as a person grows older his experiences also

    increases. A middle-aged teacher may lack physical stamina and energy of a

    young teacher but because of his accumulated knowledge and tested experience

    he is in a better position to guide, enlighten and lead the learners.

    In contrast with the studies of Calaramo and Mendenueto, Miller as cited

    by Luna (2004) observed that the younger the principal, the greater is his score

    in Executive Professional Leadership. Younger administrator tends to be more

    innovative, action prone, committed to citizen participation in decision making

    and locally oriented.

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    In a study in Misamis University that looked into the relation of personality

    traits of teachers and their level of environmental concerns revealed that age

    teachers cannot be considered significant aspects of the teachers different levels

    of personality traits; nor this variable was a predictor of the teachers level of

    awareness on environmental concerns.

    (http://www.thesisabstracts.com/ThesisAbstract_494_Personality-Traits-Of-

    Teachers-And-Level--Of-Environmental-Concerns--.html)

    The cited literatures have bearings in the present study in the sense that

    the members of the LupongTagapamayapa of different

    KAtarungangPambarangay in Siniloan belong to different age group.

    Gender

    Gender is a range of characteristics of femininity and masculinity.

    Depending on the context, the term may refer to such concepts as sex (as in the

    general state of being male or female), social roles (as in gender roles) or gender

    identity. (http://en.wikipedia.org/wiki/Gender)

    A research in Misamis University cited earlier revealed that sex of

    teachers cannot be considered significant aspects of the teachers different levels

    of personality traits; nor these variables were predictors of the teachers level of

    awareness on environmental concerns.

    (http://www.thesisabstracts.com/ThesisAbstract_494_Personality-Traits-Of-

    Teachers-And-Level--Of-Environmental-Concerns--.html)

    In a study that aims to investigate the relationship of experience,

    qualifications and gender with professional attitudes and performance of

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    Directors of Physical Education working in government colleges of North West

    Frontier Pakistan it was found out that no significant relationships exist between

    performance (Professional and Personal Qualities) aspects of Directors of

    Physical Education with their experience, qualifications, and gender.

    (http://www.thesisabstracts.com/ThesisAbstract_373_Relationship-among-

    Qualifications-Experience-Gender-Professional-Attitudes-and-Performance-of-

    Directors-of-Physical-Education-in-Administration-of-Sports-Activities-in-

    Government-Colleges.html)

    Hutauruk (2007) in his study of the relation administrator and teachers

    relationship in teachers performance it revealed that gender significantly

    contribute to knowledge of subject matter and teaching performance.

    Rosales-Maniago(2004) found out that gender of the principal is one of the

    variables to predict the extent of planning and is a positive determinants of the

    planning process.

    The study conducted by Ester as cited by Luna (2004) explores the

    differences and similarities on how women and men administrators view

    competency demands of their jobs. While most differences were statistically

    insignificant, women demonstrated higher perceived competency demands

    across administrative roles. Also women scored significantly higher on people-

    related and cognitive competencies and attributes, while the few areas which

    men were higher are related to thing and conflict.

    The cited literatures and study is related to the present undertaking as it

    explores the differences in planning, administration and problem solving abilities

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    of men and women managers and teachers. The members of

    LupongTagapamayapa and PangkatnaTagapagkasundoperformsomewhat

    related functions as they administer the barangay justice system in their

    respective barangays.

    Educational Attainment

    According to Resuelo(2002), educational attainment refers to the degree

    of a course completed by the respondents whether bachelors degree, with

    masters units, with masters degree, with doctorate units, or doctoral degree.

    De Leon as cited by Capuno (2004), stated that most of the writers

    revealed that the educational attainment and supervisory experience have a

    significant influence on the performance of the administrative leadership and

    personnel management.

    Sison cited by Paguyo (2003) found the positive effect of educational

    attainment on performance.

    The educational attainment of the secular group greatly affected the

    teaching competencies of Arabic teachers such as: classroom management,

    lesson planning and personal and professional characteristics.(Endrez 2005)

    Findings also revealed that there is no significant relationship

    betweenleadership effectiveness along decision making and educational

    attainment andprofessional experience while the qualification on length of service

    yields a significantrelationship. With regards to the relationship between

    leadership effectiveness and theirskills in evaluation and feedback, educational

    attainment and professional experience wasweak and not significant.

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    Labawig concluded that educational attainment and professional

    experience had little effect on the leadership effectiveness of barangay captains

    along communication, coordinating and support, decision making and evaluation

    of performance and feedback. The three attributes of qualifications namely

    educational attainment, professional experience and length of service do not

    influence the degree of seriousness of problems encountered by barangay

    captains along project implementation.

    (http://www.eisrjc.com/documents/College_Of_Teacher_Education_1325748358.

    pdf).

    Seminar/Trainings Attended

    The members of LupongTagapamayapamust be given trainings to

    develop and enhance such skills in order to carry out their duties and functions to

    meet the demands of administering justice. The National Government through

    the DILG and the Local Government endeavors to provide the necessary training

    for the Lupon members as the Local Government Code stated in in Section 421.

    Administration; Rules and Regulations. - The city or municipal mayor,as the case may be, shall see to the efficient and effectiveimplementation and administration of the katarungangpambarangay.The Secretary of Justice shall promulgate the rules and regulationsnecessary to implement this Chapter.

    The DILG provides the technical assistance for the

    KatarungangPambarangay training, but the schedule and venue is determined

    by the conducting Barangay. The training is commonly conducted in two days,

    consisting of lecture-discussions, open forums, and role-playing for dispute

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    mediations. The Punong Barangay is the one requesting to hold the training, as

    per the need of the barangay and availability of budget. (Codamon, 2011).

    The same study revealed that KatarungangPambarangayTraining had

    helped the Lupon in increasing the proportion of resolved cases in the

    barangays. This is because of the knowledge the respondents have learned from

    the training, along with the skills they have acquired and eventually developed,

    and the attitudes they have gained.(Codamon, 2011).

    A study by Barraca, et al (2009) of UP College of Law Students has the

    same findings as that of the above and revealed that attendance and

    participation in government-provided and NGO-organized trainings, seminars,

    and workshops are strongly encouraged in the members of the Lupon.

    However, in a study of conducted by the Gerry Roxas Foundation(2006)

    several training programs were recommended by the Lupon Chairman, Lupon

    Members, and Lupon Secretaryrespondents:

    (a) Procedures of settlement of barangay cases

    (b) Mediation/Conciliation/Arbitration procedures

    (c) KP Laws

    (d) Administrative requirements of the KP Law

    (e) Current updates of human right violation

    (f) Classification of cases

    (g) Procedure in organizing LT/Duties and Function of

    LuponChairman/Member/Secretary.

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    Other training areas outside of KP system were also identified by

    theimplementors.A number of respondents put high priority on Barangay

    Administration & Governance.Additional training identified by the implementors

    based on their needs are:

    (a) Operations and Management -

    (b) Rental Law

    (c) Public Administration

    (d) Human Relations

    (e) Childrens Rights

    (f) Gender/Womens Rights

    (g) New Family Code

    Length of Service

    Beal and Bohler as cited by Juacalla claimed that the expertise of an

    individual is also of great importance in determining how one respond to any

    situation. An experienced person is more likely to achieve higher problem solving

    capabilities than the less experienced one.

    The study by Shanker, as cited by Juacalla (2007) revealed that the length

    of service is assumed to influence ones performance in his work. There are

    cases wherein if the individual stays longer in the service, the more he becomes

    motivated to work,; however, some workers feel the opposite.

    Compliance to procedures

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    The administration of justice is consist of substantive and procedural law.

    In order to give meaning to the substance of the law, proper procedures must be

    followed by the one administering it.

    The Local Government Code of 1991 provides for the procedures in

    settling disputes in KatarungangPambarangay:

    Section 410.Procedure for Amicable Settlement. -(a) Who may initiate proceeding - Upon payment of the

    appropriate filing fee, any individual who has a cause of action againstanother individual involving any matter within the authority of the luponmay complain, orally or in writing, to the lupon chairman of thebarangay.

    (b) Mediation by lupon chairman - Upon receipt of thecomplaint, the lupon chairman shall within the next working daysummon the respondent(s), with notice to the complainant(s) for themand their witnesses to appear before him for a mediation of theirconflicting interests. If he fails in his mediation effort within fifteen (15)days from the first meeting of the parties before him, he shall forthwithset a date for the constitution of the pangkat in accordance with theprovisions of this Chapter.

    (c) Suspension of prescriptive period of offenses - While thedispute is under mediation, conciliation, or arbitration, the prescriptiveperiods for offenses and cause of action under existing laws shall be

    interrupted upon filing the complaint with the punong barangay. Theprescriptive periods shall resume upon receipt by the complainant ofthe complainant or the certificate of repudiation or of the certification tofile action issued by the lupon or pangkat secretary: Provided, however,That such interruption shall not exceed sixty (60) days from the filing ofthe complaint with the punong barangay.

    (d) Issuance of summons; hearing; grounds for disqualification- The pangkat shall convene not later than three (3) days from itsconstitution, on the day and hour set by the lupon chairman, to hearboth parties and their witnesses, simplify issues, and explore allpossibilities for amicable settlement. For this purpose, the pangkat mayissue summons for the personal appearance of parties and witnessesbefore it. In the event that a party moves to disqualify any member ofthe pangkat by reason of relationship, bias, interest, or any othersimilar grounds discovered after the constitution of the pangkat, thematter shall be resolved by the affirmative vote of the majority of thepangkat whose decision shall be final. Should disqualification bedecided upon, the resulting vacancy shall be filled as herein providedfor.

    (e) Period to arrive at a settlement - The pangkat shall arrive ata settlement or resolution of the dispute within fifteen (15) days from

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    the day it convenes in accordance with this section. This period shall,at the discretion of the pangkat, be extendible for another period whichshall not exceed fifteen (15) days, except in clearly meritorious cases.

    Receiving of Complaints and Issuance of Summons

    Section 409 of the Local Government Code provides ofr the venue where

    complaints may be received and given due course to wit:

    Disputes between persons actually residing in the same barangayshall be brought for amicable settlement before the Lupon of saidbarangay. Those involving actual residents of different barangays within thesame city or municipality shall be brought in the barangay where therespondent or any of the respondents actually resides, at the electionof the complaint.

    All disputes involving real property or any interest therein shall bebrought in the barangay where the real properly or the larger portionthereof is situated. Those arising at the workplace where the contending parties areemployed or at the institution where such parties are enrolled for study,shall be brought in the barangay where such workplace or institution islocated.

    In one case where a Lupon Chairman issued summons to respondent and

    respondent failed to appear in the conciliation hearing, the Supreme Court

    allowed the complainant to raise his case in the proper court and ruled that he

    has complied with the procedure of the KatarungangPambarangay. (AlinsugInay

    v. Cagampang, G.R. No.L 69334)

    In another case where the respondent failed to appear before the

    KatarungangPambarangay after the Lupon Chairman has validly issued a

    summon, the Supreme Court ruled that the Lupon Chairman may issue a

    certification to file action.( Empamaydo v. CA, G.R. No. 91606)

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    Alangwai(1996) found out that the lupon members knowledge of the

    Barangay Justice Law procedures and technique and cooperation did not affect

    the number of disputes amicably settled by the lupon.

    However, according to a study conducted in 2006 on the Efficacy and

    Efficiency of the Barangay Justice System, barangay officials lack awareness of

    their roles and duties and also lack of knowledge in implementing the Barangay

    Justice Law.

    The findings of Miguel in his study of the implementation of

    KatarungangPambarangay in Monte Vista, Compostela Valley contradicted the

    findings of Gerry Roxas Foundation. It revealed that members of

    LupongTagapamayapa of Montevista are aware of the procedures and adhered

    to the same in settling disputes.

    The Supreme Court of the Philippines in a decision declared what may be

    considered as compliance to procedure and stated:

    We held that notwithstanding the mandate in Section 410(b) of R.A. No.7160 that the Barangay Chairman shall constitute a Pangkat if he fails in hismediation efforts, the same Section 410(b) should be construed togetherwith Section 412(a) of the same law (quoted earlier), as well as thecircumstances obtaining in and peculiar to the case. Here, while the Pangkatwas not constituted, however, the parties met nine (9) times at the Office ofthe Barangay Chairman for conciliation wherein not only the issue of waterinstallation was discussed but also petitioners violation of the lease contract.It is thus manifest that there was substantial compliance with the law whichdoes not require strict adherence thereto.

    Conciliation/Mediation

    The Local Government Code provides for the procedure of reconciliationin

    the KatarungangPambarangay. It states:

    Section 410.Procedure for Amicable Settlement. -

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    (a) Who may initiate proceeding - Upon payment of the appropriatefiling fee, any individual who has a cause of action against anotherindividual involving any matter within the authority of the lupon maycomplain, orally or in writing, to the lupon chairman of the barangay.

    (b) Mediation by lupon chairman - Upon receipt of the complaint, thelupon chairman shall within the next working day summon therespondent(s), with notice to the complainant(s) for them and theirwitnesses to appear before him for a mediation of their conflictinginterests. If he fails in his mediation effort within fifteen (15) days fromthe first meeting of the parties before him, he shall forthwith set a datefor the constitution of the pangkat in accordance with the provisions ofthis Chapter.

    (c) Suspension of prescriptive period of offenses - While the dispute isunder mediation, conciliation, or arbitration, the prescriptive periods foroffenses and cause of action under existing laws shall be interruptedupon filing the complaint with the punong barangay. The prescriptiveperiods shall resume upon receipt by the complainant of the

    complainant or the certificate of repudiation or of the certification to fileaction issued by the lupon or pangkat secretary: Provided, however,That such interruption shall not exceed sixty (60) days from the filing ofthe complaint with the punong barangay.

    (d) Issuance of summons; hearing; grounds for disqualification - Thepangkat shall convene not later than three (3) days from itsconstitution, on the day and hour set by the lupon chairman, to hearboth parties and their witnesses, simplify issues, and explore allpossibilities for amicable settlement. For this purpose, the pangkat mayissue summons for the personal appearance of parties and witnessesbefore it. In the event that a party moves to disqualify any member ofthe pangkat by reason of relationship, bias, interest, or any other

    similar grounds discovered after the constitution of the pangkat, thematter shall be resolved by the affirmative vote of the majority of thepangkat whose decision shall be final. Should disqualification bedecided upon, the resulting vacancy shall be filled as herein providedfor.

    (e) Period to arrive at a settlement - The pangkat shall arrive at asettlement or resolution of the dispute within fifteen (15) days from theday it convenes in accordance with this section. This period shall, atthe discretion of the pangkat, be extendible for another period whichshall not exceed fifteen (15) days, except in clearly meritorious cases

    Section 415 of the Local Government Code provides thatin all

    Katarungang Pambarangay proceedings, the parties must appear in person

    without the assistance of counsel or representative, except for minors and

    incompetents who may be assisted by their next-of-kin who are not lawyers. It is

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    expressly prohibited the appearance of a lawyer for a complainant or respondent.

    A lawyer however may appear in KatarungangPambarangay if he is one of the

    parties in the dispute.

    The conduct of hearing is informal but orderly. Rule VI, Sec.5 of the

    Implementing Rules of the KatarunagngPambarangay states:

    The Punong Barangay and the Pangkat shall proceed to hear thematter in dispute in an informal but orderly manner, without regard totechnical rules of evidence, and as is best calculated to effect a fairsettlement of the dispute and bring about a harmonious relationship ofthe parties.

    Proceedings before the Punong Barangay shall be recorded bythe Lupon Secretary while those before the Pangkat shall be recordedby the Pangkat Secretary. The record shall note the date and time of

    hearing, appearance of parties, names of witnesses and substance oftheir testimonies, objections and resolutions, and such other matters aswill be helpful to a full understanding of the case.

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    Chapter 3

    RESEARCH METHODOLOGY

    This chapter presents the research methodology and instruments that will

    be employed by the researchers in data gatherings and statistical treatment to be

    used in the interpretation and in arriving at a conclusion and recommendation.

    Research Design

    Descriptive method of research will be employed by the researchers.

    Descriptive method is designed for the investigator to gather information about

    present existing condition.(Sevilla, et al.1992). The principal aims in employing

    this method are to describe the nature and situation as it exists at the time of the

    study and to explore the causes of particular phenomena (Travers, 1978). The

    researchers will employ the survey questionnaire in order to obtain information

    regarding the present situation of the KatarungangPambarangay in Siniloan,

    Laguna.Specifically, survey of intangible as explained by Sevillaet.al.,1992) will

    be used in the level of satisfaction of the clients of KatarungangPambarangay of

    the different barangays of selected municipalities of the fourth district of Laguna..

    Documentary analysis will also be used in this study to analyze the reports

    of the differentLupongTagapamaya of the KatarungangPambarangays.

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    Population and Sampling

    The information will be gathered through surveys and interviews of

    Barangay officials, members of the LupongTagapamayapa of different

    KatarungangPambarangays of the selected municipalities of the fourth district of

    Laguna well as the clients of the different KatarungangPambarangays.

    The researchers will employ the unrestricted sampling technique as

    explained by Calmorin (2003) primarily because no restriction is imposed, and

    every member of the population has an equal chance of inclusion in the sample.

    It is also the aim of the researchers to reach all or almost all of the members of

    the LupongTagapamayapa as well as their clients in the year 2012.

    The following will be the respondents of this study:

    1. LupongTragapamayapa(Chairmen, members, secretaries)

    2. Clients (Complainants and Respondents)

    Research Instrument

    Survey questionnaires will be used as the primary data gathering

    instrument. There are two sets survey questionnaires. One for the members of

    LupongTagamapayapa and one for the clients.

    The first set of questionnaires is composed of two (2) parts.

    First part of set 1 is for the demographic profile of the members of the

    LupongTagapamayapato identify and determine profile of respondents in terms

    of age, sex, educational attainment and trainings attended.

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    Second part of the questionnaire covers compliance to procedures as

    provided for in the implementing rules of the KatarungangPambarangay and the

    Local Government Code of 1991.

    The second set of questionnaires which is divided into three parts will be

    administered to the clients of the LupongTagapamaya.

    First part of set 1 is for the demographic profile of the clients of the

    KatarungangPambarangay to identify and determine profile of respondents in

    terms of age, sex and educational attainment.

    Second part of the questionnaire covers the perception of clients in

    regards to the compliance of the procedures by the LupongTagapamayapa and

    Pangkat ng Tagapagkasundo.

    The third part of the questionnaire will cover the perception of the clients

    on the effectiveness of the KatarungangPambarangay in settling disputes and

    their level of satisfaction.

    The number of settled complaints and number of complaints which were

    given endorsement by the LupongTagapamayapa will be analyzed and evaluated

    from the report of the barangay secretary or the report submitted to the Municipal

    Local Government Operations. The appropriation of the Municipal Government

    for each KatarungangPambarangay or KatarungangPambarangay Program will

    also be analyzed and evaluated.

    The Likerts Scale model will be used to measure numerically the verbal

    response of the respondents:

    Numerical Equivalent and Range of Verbal Description or Rating.

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    NumericalEquivalent andRange

    Compliancetoprocedures

    Perception ofClients onEffectiveness

    Satisfactionof Clients

    5(4.45 5.0)

    All the Time VeryEffective

    VerySatisfied

    4(3.45 4.44) Most of theTime Effective Satisfied

    3(2.45 3.44)

    Sometime ModeratelyEffective

    ModeratelySatisfied

    2(1.45 2.44)

    Rarely Ineffective Dissatisfied

    1(1.0 1.44)

    Not at all VeryIneffective

    VeryDissatisfied

    Research Procedure

    In order to facilitate data gathering, the researchers will seek the

    permission of the different barangay chairmen of the different barangays of the

    selected municipalities of the fourth district of Laguna.

    The data gathering will be done personally by the researchers with the

    help and assistance of the different barangay councils of the Siniloan, Laguna.

    The researchers will seek the help of the professors of Laguna State

    Polytechnic University especially Dr. LucitaSubillaga and the thesis advisers for

    comments and suggestions for improvement. Once corrections and revisions of

    the questionnaires are done, it will be subject to pre-testing before it will be used

    for the actual data gathering.

    Statistical Treatment

    The data to be gathered will be tabulated and will be analyzed. The

    percentage, frequency counts, ranking and the mean shall be determined. T-test

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    will be used to determine the difference in perception of clients and

    KatarungangPambarangay members in regards to their performance.

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    Chapter 4

    RESULTS AND DISCUSSION

    This Chapter presents the tabulated data with statistical analysis of data

    gathered with the corresponding interpretation of results based in the order in the

    statement of the problem.

    The presentation of the findings follow the sequence of the major topics

    set in the problems of the study namely: Demographic profile of the members of

    the Lupong Tagapamaya in terms of age, gender, educational attainment,

    seminars and trainings attended and years in service; next by the level of

    compliance to procedures of the Katarungang Pambarangay in terms of receiving

    complaints, issuance of summons, conciliation, settlement and awards and

    execution, followed by the level of performance of the Katarungang ambarangay

    in terms of effective settlement of disputes, satiosfaction of complainants and

    respondents and level of performance in the indorsement of unsettled cases to

    the regualr courts.

    To include, the effect of the implementation of Katarungang Pambarangay

    in terms of demographic profile on the performance of the Lupong

    Tagapamayapa.

    In addition also, the significanyt effect of compliance to procedure of the

    Lupong Tagapamayapa on the performance of the Kataraungang Pambarangay.

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    Demographic Profile of the Members of the Lupong Tagapamayapa

    in Terms of Age

    Figure 2 presents the Demographic Profile of the Members of the Lupong

    Tagapamayapa in terms of age.

    Figure 2 . A Pie-Graph Showing the Pie Graph of the DemographicProfile of the Members of the Lupong Tagapamayapa in terms ofAge

    As seen from figure 2, out of 85 members of Lupong Tagamapaya, 39 or

    46 percent of them are 51-60 years old, 32 or 38 percent 41-50 years old, the

    age group from 31-40 years old is 9 or 10 percent while only 5 or 6 percent of the

    members are below 30 years old.

    Based on the data analyzed, it revealed that most of the members of the

    lupong tagapamaya belong to 51-60 years old with the frequency of 39 or 46

    percent.

    39, 46%

    32, 38%

    9, 10%5, 6%

    51- 60 yrs old

    41- 50 yrs old

    31- 40 yrs old

    below 30 year old

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    Demographic Profile of the Members of the Lupong Tagapamayapa in

    Terms of Gender

    Figure 3 presents the Demographic Profile of the Members of the Lupong

    Tagapamayapa in terms of gender.

    Figure 3 . Pie Graph Shoing The Demographic Profile of theMembers of the Lupong Tagapamayapa in terms of Gender

    It can be gleaned from the figure below that more than 2/3 or 69.64 % of

    the members of the Lupong Tagamapaya are male, while 39.36% are female.

    This shows that more than two third of the members of the Lupong Tagapamaya

    are male. The administration of the Katarungang Pambarangay is dominated by

    male with 69 or 64 percent.

    39, 36%

    69, 64%Female

    Male

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    Demographic Profile of the Members of the Lupong Tagapamayapa

    in Terms of Educational Attainment

    Figure 4 presents the Demographic Profile of the Members of the Lupong

    Tagapamayapa in terms of Educational Attainment.

    Figure 4 . Showing the Pie Graph of the Demographic Profile of theMembers of the Lupong Tagapamayapa in terms ofEducational Attainment

    Based on Figure 4, 44 or 45.53 % of the members of the Lupong

    Tagamapayapa have reached college but are undergraduate, 21 or 25% have

    finished high school, 11 or 13 % have finished college and 8 or 9% reached and

    finished elementary level. The data revealed that most members of the Lupong

    Tagapamaya are undergraduate.

    8, 9%

    21, 25%

    45, 53%

    11, 13%

    Elementary

    Secondary

    Undergraduate

    Graduate

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    Demographic Profile of the Members of the Lupong Tagapamayapa

    in Terms of Seminar/Trainings Attended

    Figure 5 presents the Demographic Profile of the Members of the Lupong

    Tagapamayapa in terms of seminars/Trainings attended.

    Figure 5 . A Pie Graph Showing the Demographic Profile of the

    Members of the Lupong Tagapamayapa in terms ofSeminars/Training Attended

    It can be seen from the figure that 34 or 40% of the members of the

    Lupong Tagapamayapa have attended at least one training or seminar regarding

    the Katarungang Pambarangay Law, 29 or 34% have attended two training while

    only 22 or 26 % of them have attended more than two trainings.

    The findings revealed tha most of the members of the Lupong

    Tagapamayapa have attended at least one training or seminar regarding the

    Katarungang Pmabarangay Law.

    29, 34%

    22, 26%

    34, 40%More than two Trainings

    Two Trainings

    One Training

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    Demographic Profile of the Members of the Lupong Tagapamayapa

    in Terms of Years in Service

    Figure 6 presents the Demographic Profile of the Members of the Lupong

    Tagapamayapa in terms of Years in Service.

    Figure 5. Pie Graph Showing the Demographic Profile of theMembers of the Lupong Tagapamayapa in terms of Yearsin Service

    Based on the figure 38 or 45 % of the members of the Lupong

    Tagapamayapa have less than 5 years of experience in serving as member of

    the Lupon, 32 or 38% have five (5) to nine (9) years of experience while only 15

    or 17% have ten years or more experience.

    Based on the analysis, most of the members of the Lupong

    Tagapamayapa have less than 5 years experience in serving as members of the

    Lupon.

    15, 17%

    32, 38%

    38, 45%Ten years to 15 years

    Five years to 9 years

    Less than 5 years

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    Level of Compliance to Procedure of the Katarungang Pambarangayin Terms of Receiving Complaints

    Table 1 presents the level of Compliance to produce of the Katarungang

    Pambarangay in Terms ofreceiving complaints.

    It can be gleaned from Table 1 that the Lupong Tagapamayapa complied with

    procedure in terms of Receiving of Complaints and received an average mean of

    4.22 and falls within the range of Most of the Time.

    Table 1

    Level of Compliance to procedure of the Katarungang Pambarangay in

    Terms of Receiving Complaints

    Receiving Complaints x SD Remarks

    1. The Lupong Tagapamaya receives the complaints in writing

    or orally from individual who has a cause of action against

    another individual in accordance with the Katarungang

    Pambarangay Law.

    4.27 .70 Most of the Time

    2. The Lupong Tagapamayapa receives complaint from any

    individual who has a cause of action against anotherindividual upon payment of appropriate fee.

    3.99 .73 Most of the Time

    3. The Lupong Tagapamayapa receives only complaints

    cognizable by the Lupon based on RA 7160.

    4.21 .73 Most of the Time

    4. The Lupong Tagamapayapa sees to it that the complaint is

    within its area of jurisdiction.

    4.2 .69 Most of the Time

    5. The Lupong Tagapmayapa sees to it that the complaint is

    covered by the KP Law.

    4.41 .68 Most of the Time

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    Ave. mean = 4.22 SD= .15 Most of the time

    Level of Compliance to produce of the Katarungang Pambarangay in Termsof Issuance of Summons

    Table 2 presents the level of Compliance to produce of the Katarungang

    Pambarangay in Terms of Issuance of Summons. It discloses that most of the

    time the Lupong Tagapamayapa complied to procedure in the issuance of

    summons and the questions received an average mean of 4.22 with a verbal

    equivalent of Most of the Time.

    Table 2

    Level of Compliance to Procedure of the Katarungang Pambarangay in

    Terms of Issuance of Summons

    Issuance of Summons x SD Remarks

    1. The Lupon issues summons in accordance with KP rules 4.29 .69 Most of the Time

    2. The Lupon Chairman issues summons to the respondent

    one day after proper receipt of complaint to appear before

    him for a mediation of their conflicting interests.

    4.07 .70 Most of the Time

    3. The Lupon Chairman issues notice to the complainant and

    his/her witnesses one day after proper receipt of complaint

    to appear before him for a mediation of their conflicting

    interests..

    4.09 .74 Most of the Time

    4. The Pangkat ng Tagapagkasundo issues summons to the

    respondent one day after proper receipt of complaint to

    appear before him for a conciliation of their conflicting

    interests.

    4.22 .71 Most of the Time

    5. The Pangkat ng Tagapagkasundo issues notice to the

    complainant and his/her witnesses one day after proper

    receipt of complaint to appear before him for a conciliation

    of their conflicting interests..

    4.42 .70 Most of the Time

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    Ave. Mean = 4.22 SD = .14 Most of the Time

    Level of Compliance to procedure of the Katarungang Pambarangay inTerms of Conciliation

    Table 3 presents the level of Compliance to procedure of the Katarungang

    Pambarangay in Terms of Conciliation. The table shows that all questions

    regarding compliance to procedure in terms of conciliation hacve an average

    mean of 4.16 with a adjectival equivalent of Most of the time.

    Table 3

    Level of Compliance to Procedure of the Katarungang Pambarangay in

    Terms of Conciliation

    Concillation x SD Remarks

    1. The Lupon Chairman exerts all effort to conciliate the

    opposing parties.

    4.38 .72 Most of the Time

    2. The Lupon Chairman constitutes the Pangkat ngTagapagkasundo if he/she failed in his conciliation

    efforts.

    3.6 1.35 Most of the Time

    3. The Pangkat ng Tagapagkasundo hears both parties and

    their witnesses, simplify issues, and explore all

    possibilities for amicable settlement

    4.16 .86 Most of the Time

    4. The Pangkat arrives at a settlement or resolution of the

    dispute within fifteen (15) days from the day it

    convenes in accordance with KP law.

    4.25 .58 Most of the Time

    5. All proceedings for settlement are open to the public

    and informal

    4.4 .74 Most of the Time

    Ave. mean = 4.16 SD= .33 Most of the Time

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    Level of Compliance to produce of the Katarungang Pambarangay in Termsof Settlement and Awards

    Table 4 presents the level of Compliance to produce of the Katarungang

    Pambarangay in Terms of receiving complaints. The table below shows that

    most of the time the Katarungang Pambarangay complied to procedure in terms

    of Settlement and Awards as it received an average mean of 4.34 with an

    equivalent verbal rating of Most of the Time.

    Table 4

    Level of Compliance to procedure of the Katarungang Pambarangay in

    Terms of Settlement and Awards

    Settlement and Awards x SD Remarks

    1. All settlement and awards of Katarungang Pambarangay are

    in writing.

    4.33 .59 Most of the Time

    2. The settlement and awards are written in language known to

    both parties.

    4.35 .67 Most of the Time

    3. All parties to a dispute sign the settlement and awards. 4.32 .64 Most of the Time

    4. All settlement and awards are attested to by the Lupon

    Chairman.

    4.28 .57 Most of the Time

    5. The amicable settlement and arbitration award have the

    force and effect of a final judgment of a court upon theexpiration of ten (10) days from the date thereof

    4.42 .68 Most of the Time

    Ave. Mean = 4.34 SD= . 40 Most of the Time

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    Level of Compliance to produce of the Katarungang Pambarangay in Termsof Execution

    Table5 presents the level of Compliance to produce of the Katarungang

    Pambarangay in Terms of Execution. It shows that most of the time the

    Katarungang Pambarangay complied with the procedure in terms of execution of

    the awards or settlement as the questions relating thereto received an average

    mean of 4.30 with an equivalent verbal rating of Most of the Time.

    Table 5

    Level of Compliance to produce of the Katarungang Pambarangay in

    Terms of Execution

    Execution x SD Remarks

    1. To execute the settlement awards of the disputants first file

    for motion for execution with the Barangay Chairman.

    4.38 .58 Most of the

    Time

    2. The Barangay Chairman conducts hearing on the date

    assigned by the movant which shall be not later than 5 days

    from filing of motion.

    4.31 .60 Most of the

    Time

    3. The Barangay Chairman ascertains the facts for non-

    compliance of settlement and strongly encourages the

    party obliged to comply with the settlement.

    4.26 .62 Most of the

    Time

    4. The Barangay Chairman issues Notice of Execution after the

    lapse of five (5) days with no voluntary compliance.

    4.2 .63 Most of the

    Time

    5. After the lapse of such time, the settlement may be

    enforced by action in the appropriate city or municipal

    court.

    4.38 .76 Most of the

    Time

    Ave. Mean = 4.30 SD= .08 Most of the Time

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    Level of Performance Katarungang Pambarangay in Terms ofEffective Settlement of Disputes

    Table 6 presents the level of Compliance to produce of the Katarungang

    Pambarangay in Terms of Effective Settlement of Disputes. It discloses that the

    level of performance of katarungang pambarangay in terms of effective

    settlement of disputes is moderately effective in all the five areas and it received

    an average mean of 4.09 with an equivalent verabal rating of Moderately

    Effectuive.

    Table 6

    Level of Performance Katarungang Pambarangay in

    Terms of Effective Settlement of Disputes

    Effective Settlement of Disputes x SD Remarks

    1. The summons of the Katarungang Pambarangay is

    effective in ensuring that complainants and respondents

    appear in the conciliation proceedings

    4.15 .71 Moderately

    Effective

    2. The Lupong Tagapamaya Chairman is effective in

    conciliating the conflicts between complainant and

    respondent.

    3.98 .68 Moderately

    Effective

    3. The Pangkat ng Tagapagkasundo effective in conciliating

    the issues whenever the Lupong Chairman fails in his

    mediation efforts.

    4.09 .75 Moderately

    Effective

    4. The Katarungang Pambarangay is effective in executing

    its settlement or arbitration award within six months.

    4.06 .66 Moderately

    Effective

    5. The Katarungang Pambarangay is an effective way of

    settling disputes involving cases under it coverage.

    4.16 .77 Moderately

    Effective

    Ave. Mean = 4.09 SD= .04 Moderately Effective

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    Level of Performance Katarungang Pambarangay in Terms ofSatisfaction of Complainant and Respondents

    Table 7 presents the level of performance Katarungang Pambarangay in

    terms of satisfaction of complainant and respondents. It discloses that

    complainants and respondents are moderately satisfied on the performance of

    katarungang pambarangay and the questions in all the aspects relating thereto

    received an average mean of 4.15 with an equivalent verbal rating of Moderately

    Satisfied.

    Satisfaction of Complainant and Respondents

    Table 7

    Level of Performance Katarungang Pambarangay in

    Terms of Satisfaction of Complainant and Respondents

    Satisfaction of Complainant and Respondents x SD Remarks

    1. The level of satisfaction of clients in the way the

    Katarungang Pambarangay receives complaints and

    issues summons to its clients.

    4.06 .77 Moderately

    Satisfied

    2. The Level of satisfaction of clients in the issuance of

    summons and notices by the Lupong Tagapamayapa

    and Pangkat ng Tagapagkasundo.

    4.15 .70 Moderately

    Satisfied

    3. The Level of satisfaction in the conduct of conciliation

    by the Lupon Chairman and the Pangkat ng

    Tagapagkasundo

    4.13 .67 Moderately

    Satisfied

    4. The Level of satisfaction in the settlement and award

    in a dispute filed in the Katarungang Pambarangay.

    4.10 .61 Moderately

    Satisfied

    5. The level of satisfaction in the execution of the

    settlement or arbitration awards by the Katarungang

    4.32 .71 Moderately

    Satisfied

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    Pambarangay.

    Ave. Mean = 4.15 SD= .10 Moderately Effective

    Level of Satisfaction of Katarungang Pambarangay on the Endorsement ofUnsettled Cases to regular Courts

    Figure 6 presents the Level of Satisfaction of Katarungang Pambarangay on

    the Endorsement of Unsettled Cases to regular courts . It can be gleaned from

    the figure below that out of 341 cases or complaints filed in the Katarungang

    Pambarangay, 306 cases were resolved and only were indorsed to the court.

    Figure 6. Level of Satisfaction of Katarungang Pambarangay on theEndorsement of Unsettled Cases to regular Courts

    341, 50%307, 45%

    34, 5%

    No. of Cases Filed

    Resolved/Settled

    Endorsed to Court

    Total = 341 Cases

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    Significant Effect of Implementation of Katarungang Pambarangay in

    Terms of Demographic Profile on the Performance of the Members of the

    Lupong Tagapamayapa.

    Table 8 Significant Effect of Implementation of Katarungang

    Pambarangay in Terms of Demographic Profile on the Performance of the

    Members of the Lupong Tagapamayapa.

    Table 8.Significant Effect of Implementation of Katarungang Pambarangay inTerms of Demographic Profile on the Performance of the Members of theLupong Tagapamayapa.

    PerformannceofKatarungangPambarangay

    Demographic Profi;eAge Gender

    Educl

    AttainmentSeminarsAttended

    Years of Service

    Comp.t-value

    p-valuep

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    However, in terms of indorsement of unsettled cases to court, age has a

    significant effect. The table shows that the computed t vali\ue = 3.54 is higher

    that the probability value of ,024.

    Gender and Performance of Katarungang Pambarangay

    The results suggest that gender has significant effect on the level of

    performance of Katarungang Pambarangay in terms of Effective Settlement of

    Disputes. The tabl;e shows that the computed t value = -38.53 is lower than the

    probability value of 0.000 with 163 degrees of freedom at .05 level of

    significance.

    In terms of satisfaction of clients, gender has significant effect. As can be

    gleaned from the table above, the computed t-value of -40.25 is lower than the

    probability value of 0.000.

    However, in terms of indorsement of unsettled cases to court, gender has

    no a significant effect. The table shows that the computed t vali\ue = -2.37 is

    lower than the probability value of 0.077.

    Educational Attainment and Performance of Katarungang Pambarangay

    As reflected on Table __, educational attainment has significant effect on

    the level of performance of Katarungang Pambarangay in terms of Effective

    Settlement of Disputes. The tabl;e shows that the computed t value = -12.88 is

    lower than the probability value of 0.000 with 163 degrees of freedom at .05

    level of significance.

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    In terms of satisfaction of clients, educational attainment has significant

    effect. As can be gleaned from the table above, the computed t-value of -13.67 is

    lower than the probability value of 0.000.

    While, in terms of indorsement of unsettled cases to court, educational

    attainment has no a significant effect. The table shows that the computed t

    vali\ue = 0.57 is lower than the probability value of 0.600.

    Seminars / Trainings and Performance of Katarungang Pambarangay

    As reflected on Table __,seminar and trainings of KP members has

    significant effect on the level of performance of Katarungang Pambarangay in

    terms of Effective Settlement of Disputes. The table shows that the computed t

    value = -12.89 is lower than the probability value of 0.000 with 163 degrees of

    freedom at .05 level of significance.

    With regards to satisfaction of clients, it also has significant effect. As can

    be gleaned from the table above, the computed t-value of -13.44 is lower than

    the probability value of 0.000.

    While, in terms of indorsement of unsettled cases to court, it has no a

    significant effect. The table showsthat the computed t valiue = -.38 is lower than

    the probability value of 0.724.

    Years of Service and Performance of Katarungang Pambarangay

    As reflected on Table __, years of service has significant effect on the

    level of performance of Katarungang Pambarangay in terms of Effective

    Settlement of Disputes. The tabl;e shows that the computed t value = -23.12 is

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    lower than the probability value of 0.000 with 163 degrees of freedom at .05

    level of significance.

    In terms of satisfaction of clients, it also has significant effect. As can be

    gleaned from the table above, the computed t-value of -24.07 is lower than the

    probability value of 0.000.

    While, in terms of indorsement of unsettled cases to court, it has no a

    significant effect. The table shows that the computed t valiue = -1.30 is lower

    than the probability value of 0.264.

    Significant Effect of Compliance to the Procedure of the Lupong

    Tagapamayapa on the Performance of the Members Katarungang

    Pambarangay

    Table 9 Significant Effect of Compliance to the Procedure of the Lupong

    Tagapamayapa on the Performance of the Members Katarungang

    Pambarangay.

    Table 9Significant Effect of Compliance to the Procedure of the Lupong

    Tagapamayapa on thePerformance of the Members KatarungangPambarangay

    PerformannceofKatarungangPambarangay

    Compliance to procedureReceiving ofCOmplaints

    Issuance ofSummons

    Conciliation Settlement andAwards

    Execution

    Comp.t-value

    p-value

    p

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    Receiving Complaints and Performance of Katarungang Pambarangay

    As reflected on Table __, receiving complaints has no significant effect on

    the level of performance of Katarungang Pambarangay in terms of Effective

    Settlement of Disputes. The table shows that the computed t value = 1.56 is

    higher than the probability value of 0.121with 163 degrees of freedom at .05

    level of significance.

    In terms of satisfaction of clients, receivining of complaints has no

    significant effect. As can be gleaned from the table above, the computed t-value

    of 0.71 is higher than the probability value of .478.

    While, in terms of indorsement of unsettled cases to court, it has a

    significant effect. The table shows that the computed t vali\ue = 3.54 is higher

    than the probability value of 0.024.

    Issuance of Summons and Pereformance of Katarungang Pambarangay

    As reflected on Table __, issuance of summons has no significant effect

    on the level of performance of Katarungang Pambarangay in terms of Effective

    Settlement of Disputes. The table shows that the computed t value = 1.58 is

    higher than the probability value of 0.116 with 163 degrees of freedom at .05

    level of significance.

    With regards to satisfaction of clients, it also has no significant effect. As

    can be gleaned from the table above, the computed t-value of 0.75 is higher than

    the probability value of .453.

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    However, in terms of indorsement of unsettled cases to court, it has a

    significant effect. The table shows that the computed t vali\ue = 3.55 is higher

    than the probability value of 0.024.

    Conciliation and Pereformance of Katarungang Pambarangay

    The table shows that, conciliation has no significant effect on the level of

    performance of Katarungang Pambarangay in terms of Effective Settlement of

    Disputes. The table shows that the computed t value = 0.83 is higher than the

    probability value of 0.1408 with 163 degrees of freedom at .05 level of

    significance.

    In terms of satisfaction of clients, it also has no significant effect. As can

    be seen from the table above, the computed t-value of 0.000 is lower than the

    probability value of .996.

    While, in terms of indorsement of unsettled cases to court, it has a

    significant effect. The table shows that the computed t vali\ue = 3.42 is higher

    than the probability value of 0.027.

    Settlement and Awrads and Performance of Katarungang Pambarangay

    The results show that, settlement and awards has significant effect on the

    level of performance of Katarungang Pambarangay in terms of Effective

    Settlement of Disputes. The table shows that the computed t value = 3.38 is

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    higher than the probability value of 0..001 with 163 degrees of freedom at .05

    level of significance.

    With regards to satisfaction of clients, it also has significant effect. As can

    be gleaned from the table above, the computed t-value of 2.47 is higher than the

    probability value of .015.

    And in terms of indorsement of unsettled cases to court, it has a significant

    effect. The table shows that the computed t vali\ue = 3.79 is higher than the

    probability value of 0.019.

    Execution and Performance of Katarungang Pambarangay

    As reflected on Table9, execution has significant effect on the level of

    performance of Katarungang Pambarangay in terms of Effective Settlement of

    Disputes. The table shows that the computed t value = 2.81 is higher than the

    probability value of 0.006 with 163 degrees of freedom at .05 level of

    significance.

    With regards to satisfaction of clients, it has no significant effect. As can

    be gleaned from the table above, the computed t-value of 1.92 is higher than the

    probability value of .057.

    And in terms of indorsement of unsettled cases to court, it has a significant

    effect. The table shows that the computed t vali\ue = 3.72 is higher than the

    probability value of 0.021.

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    Chapter 5

    SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

    This chapter presents the summary, findings, conclusions on the bais of

    the hypothesis and the corrfesonding recommendations.

    Summary

    This study aimed to to make an assessment of the performance of

    Katarungang Pambarangay in the selected municipalities of the fourth district of

    Laguna year 2012.

    Specifically, it seeks to answer the following questions:

    1. What is the demographic profile of the members of the

    LupongTagapamayapa in terms of:

    1.1. Age

    1.2. Gender

    1.3. Educational Attainment

    1.4. Seminar/Trainings Attended

    1.5. Years of Service

    2. What is the level of compliance to procedure of the

    KatarungangPambarangay in terms of:

    2.1. Receiving Complaints

    2.2. Issuance of Summons

    2.3. Conduct of Conciliation

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    2.4. Settlement and Awards

    2.5. Execution

    3. What is the level of performance level of KatarungangPambarangay as

    to:

    3.1. Effective Settlement of Disputes

    3.2. Satisfaction of Clients

    3.3. Indorsement of Unsettled Cases to Courts

    4. Do the implementation of KatarungangPambarangay in terms of

    demographic profile affects the performance of the members of the

    LupongTagapamayapa as to:

    4.1. Effective Settlement of Disputes

    4.2. Satisfaction of Clients

    4.3. Indorsement of Unsettled Cases to Courts

    5. Is the compliance to procedure of the LupongTagapamayapa has a

    significant effect on the performance of the KatarungangPambarangay

    as to:

    5.1. Effective Settlement of Disputes

    5.2. Satisfaction of Clients

    5.3. Indorsement of Unsettled Cases to Courts

    In conducting this study the descriptive method of research was used

    which involved collection of data in order to come up with the answers to the

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    specific questions. The statistical treatment emplyed in this study consiust of

    ferquency count, standard deviation, average mean. T-test.

    The information in the related literature and studies were gathered to

    formulate the conceptual framework presented in a paradigm and the definition of

    terms. These literatures and studies were researches and publications as well as

    related laws to the subject matter.

    The resaerchers used the survey questionnaire as the main tool in data

    gathering The first set of questionnaires is composed of two (2) sets.

    First part of set 1 is for the demographic profile of the members of the

    LupongTagapamayapato identify and determine profile of respondents in terms

    of age, sex, educational attainment and trainings attended.

    Second part of the questionnaire covers compliance to procedures as

    provided for in the implementing rules of the KatarungangPambarangay and the

    Local Government Code of 1991.

    The second set of questionnaires which is divided into three parts will be

    administered to the clients of the LupongTagapamaya.

    First part of set 1 is for the demographic profile of the clients of the

    KatarungangPambarangay to identify and determine profile of respondents in

    terms of age, sex and educational attainment.

    Second part of the questionnaire covers the perception of clients in

    regards to the compliance of the procedures by the LupongTagapamayapa and

    Pangkat ng Tagapagkasundo.

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    The third part of the questionnaire will cover the perception of the clients

    on the effectiveness of the KatarungangPambarangay in settling disputes and

    their level of satisfaction.

    The number of settled complaints and number of complaints which were

    given endorsement by the LupongTagapamayapa will be analyzed and evaluated

    from the report of the barangay secretary or the report submitted to the Municipal

    Local Government Operations.

    The study was conducted in the municipalities of Lumban, Pangil,

    Siniloan, Famy, Mabitac and Santa Maria, all in the fourt district of Laguna.

    Conclusions

    The findings of the study yielded the following conclusions:

    1. The Lupong Tagapamayapa most of the time complied with the procedure of

    the Katarungang Pambarangay in terms of receiving complaints, issuance of

    summons, conciliation, settlement and awards and execution as these

    parameters received an average mean ranging from 4.16 to 4.30.This shows

    that the members of the Lupong Tagapamaya are compliant to the

    procedures.

    2. The Katarungang Pambarangay is moderately effective in settling disputes

    and the clients are moderately satisfied with the way the Lupong

    tagamapayapa handles their complaint and there are only few unsettled

    complaints that were indorsed to the court.

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    3. Age has is a significant effect on the implementation of Katarungang

    Pambarangay in terms of effective settlement of disputes and indorsement of

    unsettled cases to the courts while gender, educational attainment

    seminar/training attended and years in service have no significant effect.

    However, age has no significant effect on the performance of katarungang

    pambarangay in terms of satisfaction of clients while gender, educational

    attainment seminar/training attended and years in service have significant

    effect.

    4. The compliance to procedure in terms of receiving of complaints, issuance of

    summons and mediation.conciliation/arbitration have no significant effect on

    the performance of katarungang pambarangay in terms of effective settlement

    of disputes while settlement/awards and execution have significant effect on

    the performance of katarungang pambarangay in terms of effective settlement

    of disputes.

    5. Settlement /awards has significant effect on the performance of katarungang

    pambarangay in terms of satisfaction of clients while receiving of complaints,

    issuance of summons and mediation.conciliation/arbitration, and execution

    have no significant effect.

    6. Receiving of complaints, issuance of summons and mediation,

    conciliation/arbitration, settlement /awards and execution have significant

    effect on the performance of katarungang pambarangay in terms of

    indorsement of unsettled cases to the courts.effect on the performance of

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    katarungang pambarangay in terms of indorsement of unsettled cases to the

    courts.

    Recommendations

    The findings and conclusions of the study resulted to the following

    recommendations.

    1. Since the Barangay Chairman has the appointing power for the members of

    Lupong Tagapamaya he should consider the demohgraphic characteristics in

    appointing members of the Lupong Tagamapayapa.

    2. The procedures of the Katarungang Pambarangay should be followed strictly

    and the members of the Lupong Tagapamayapa must attend trainings and

    seminars regarding this.