they're here! ar, vr & ai are revolutionizing the customer experience

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They're Here! AR, VR & AI are Revolu5onizing the Customer Experience Beck Besecker CEO Marxent Presented: September 28, 2016 at Retail’s Digital Summit Neil Pa5l, President, SoSware Group – Fluid, Inc Kimberly Grabel SVP, Marke5ng Soma In5mates

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Page 1: They're Here! AR, VR & AI are Revolutionizing the Customer Experience

They'reHere!AR,VR&AIareRevolu5onizingtheCustomerExperience

BeckBesecker CEO

Marxent

Presented:September28,2016atRetail’sDigitalSummit

NeilPa5l,President,SoSwareGroup–Fluid,Inc

KimberlyGrabelSVP,Marke5ngSomaIn5mates

Page 2: They're Here! AR, VR & AI are Revolutionizing the Customer Experience

15 years experience in commerce & retail

Based in NY & SF with 150 staff

Mission: make shopping more personal & profitable

Offer customer experience services & software

Select clients:

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RESULTS

75-80% Would use it again

2.3-2.5 out of 3 Experience Rating

5-6 Questions answered

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RESULTS

Average 2 Minute Session Time

65-70% Clickthrough

More Products Viewed

Lower Cart Abandonment

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AR, VR & The Customer Experience

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Why VisualCommerce™ 23

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Augmented & Virtual Reality are revolutionizing how & where high-end, configurable products are sold.

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AR EXPERIENCE

FINAL INSTALLED DECK

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BEFORE AFTER

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Three Cs – Airport Experience

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35,000 times the power at 1/80th the cost

1.3 million times the power at 1/50th the cost

Phone-Based AR/VR PC-Based VR

…compared with the best VR system of 1993

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Kimberly Grabel, SVP Marketing, Soma IntimatesNeil Patil, President, Software Products Group, Fluid Beck Besecker, CEO, Marxent

Let’s Talk!