think you know kofax
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Think you know Kofax? Think again!
David Wright
Solution Enablement Specialist
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Kofax Vision: To make the First MileTM of business smarter.
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Kofax Vision: To make the First MileTM of business smarter.
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System of Engagement
Building a Smart Process Application
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System of Record
POP
MFP
FAX
SMS
Lotus/Exchange
Webservice
Folder
API
EDI
one way
two way
custom
Information flow
Scanner
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System of Engagement
Building a Smart Process Application
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System of Record
one way
two way
custom
Information flow
POP
FAX
Scanner
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System of Engagement
Connecting an MFP
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System of Record
MFP
Folderone waytwo waycustom
Information flow
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System of Engagement
Small Office Archive Solution
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System of Record
one waytwo waycustom
Information flow
Scanner
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System of Engagement
Agile Mobile Capture Solution
1010
System of Record
eMAIL
SMS
one waytwo waycustom
Information flow
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Kofax Vision: To make the First MileTM of business smarter.
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Kofax Capture Options
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A-Z
0$
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Kofax Transformation Options
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Work together with your Kofax Sales Engineer
Kofax Sales Engineers are in constant contact with eachother
They help each other with designing complex solutions.
They have access to many years of experience, demos
and designs.
Self-diagnosis and self-cure are usually not the best way.
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Customer Qualification
Vision why the company exists, purpose, mission
Simplify, best in field, best services, innovate
What is the corporate vision on the website?
Goals - what they want to do
Improving speed, quality, service, growth, efficiency, market position, trust
Automate, transparency, customer satisfaction, prioritize Save money, create value
Needs - what they need to do to achieve a goal
Comply, digitize, migrate, simplify, integrate, secure, retrieve, track, streamline,touchless, measure , keep employees happy and content, failure is not an
option.Pains - prevents them from reaching a goal.
What happens if we do nothing at all?
Slow, intransparent, lost, wrong, complaints, increasing costs, complex, wasteful,no resources
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Customer Qualification - East Coast USA DMV
Vision
is a model state agency delivering exceptional customer serviceand promoting effective and efficient business processes,professional employees, innovative technology and strategicpartnerships.
Values
Competent, Committed, Courteous
Goals
Administer the State's motor vehicle licensing and titling laws by
maintaining strict controls to deliver secure and valid identification, licenses,
property records
accurately account for the receipt and timely distribution of all revenuecollected
provide the best customer service for serve our citizens.
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East Coast USA DMV
Needs
Reduce the time of the front counter experience for customers;
Improve customer service response time;
Implement and administer Legislative mandates for Records Retention policies;
Provide platform for long-term scalable and sustainable growth.
Pains Security
Document transportation from remote site for imaging;
Internal data access.
Legal action (audit compliance, records retention).
Status quo
Enterprise IT initiatives
System consolidation and integration (reduce redundancies, islands)
Platform upgrades
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Customer Qualification South Asia
Vision
To be the nations most preferred General Insurance Company.
Goals
To create unmatched value for our customers, employees, businesspartners and shareholders by delivering remarkable service that is
consistent, fair and transparent. Prioritize Customers
Needs
Customer Satisfaction
Increase Number of documents processes per dayPains
Document storage
Transport Document from remote sites for Verification
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Customer Qualification - Insurance company
Vision
Close and humanistic, honest and direct, realistic and practical,collaborative
Goals
Prioritize claims
Improve customer experienceNeeds
Innovation, response to customer, proactivity
get away from personal bottleneck and reduce processing time
Pains Misclassification of documents
missed deadlines
poor customer retention
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Logistics South East Europe
Vision
Logistic leading company, innovative, creative and smart, wants to have the latesttechnologies in order to Do More with Less
Goals
Get the data into their systems in order to get their money quicker
Example: proof of delivering the goods (CMR) scanned by the drivers when they arrive at the
final destination
Needs
Digitize all transport related papers in 3 countries
Use existing data to help the users to be more efficient
Relate each document to which goods it belongs to
Pains
Complex documents
Little experience with scanning/extracting data
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!!!These needs do
not relate to thecore goals of a
logistics company
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Land Registry Office - Central Europe
Vision
To make property transactions secure, integrated, accessible and easier for all.
To become an efficiently operating and successful institution, which guaranteesgeo-referenced real property related rights for facilitating secure propertytransactions and providing an infrastructure and services for economic,environmental and social purposes.
Goals Create a profitable value added service (via selling the data researched,
analyzed, statistical, etc.)
Needs
A system can turn existing paper documents into valueable, structured database(and images)
Pains
Not able to execute the EU funds, project fails (heads fall) wrong supplier/solutionchoosen
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Document Scanner vs Smartphone
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8.4 - 8.7Megapixels
5-8 Megapixels, 2012
300 dpi (US Letter or A4) 12 Megapixels, 2013
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Topology of Kofax Products
Pipe FlowHub Graph