thinking differently about enterprise architecture 2017

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Thinking differently about Enterprise Architecture Dr. Mikkel H Brahm, Head of Architecture, Nordea Digital Banking Slides available at https://www.slideshare.net/mikkelbrahm/ thinking-differently-about-enterprise- architecture-2017

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Page 1: Thinking differently about enterprise architecture 2017

Thinking differently about Enterprise

ArchitectureDr. Mikkel H Brahm, Head of Architecture, Nordea Digital Banking

Slides available athttps://www.slideshare.net/mikkelbrahm/

thinking-differently-about-enterprise-architecture-2017

Page 2: Thinking differently about enterprise architecture 2017

Agenda

• Orthodox thought style and taken-for-granted assumptions

• Complexity thought style and taken-for-granted assumptions

• Practical implications of adopting a different thought style

• Summary

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Orthodox EAWhat characterizes this thought style?

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1 Orthodox EA presumes autonomy (and rationality)Individual is primary and apart from other individuals

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2 Orthodox EA presumes determinacySpontaneity and improvisation is absent or insignificant

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3 Orthodox EA presumes opennessEverything can (and should) be shared and modelled

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4 Orthodox EA presumes enterprise intentionalityEnterprise treated as Entity with own strategy and goals

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5 Orthodox EA presumes agreement(Not aligned) Individual goals are illegitimate / selfish

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Assumptions that characterise orthodox EA

1. Autonomy

2. Determinacy

3. Openness

4. Intentionality

5. Agreement

• The individual is primary, makes meaning of experiences,and makes rational decisions about which course of action to take

• Knowable set of stimuli-response; If we know what factors into a situation,then we can predict what will happen in that situation

• Information is assumed to be shared openly / freely available,so that everything can (and should) be modelled/documented

• The Enterprise is treated as an entity with intentionality,and conflicting individual intentionality is made illegitimate

• People are assumed to agree on goals and means,or at least architecture cannot begin until agreement is reached

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ComplexityWhat characterizes this thought style?

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people have function for each otherwe are born into relationships to people upon whom we depend

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1 Interdependence enable and constrain our actionsSocially unacceptable behavior can damage relationships

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Norms what it is normal to do aka customs

+ Values how we make value judgements

culture eats strategy for breakfast

Peter Drucker

Culture the way of life / living / organizing

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2 We often act habitually / acceptably to garner support. Provocative actions can lead to renegotiation of norms.

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Phronesis = wisdom / practical judgmentKnowing what it is right to do = being a virtuous person

Techne = technical knowledge / knowhowCraftsmanship that can be taught

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3 Power dynamics enable and constrain what it is prudent to say both for subordinates and for the power holders

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4 Power is never equally distributed. Any leverage can be used to further one’s interests in any other area.

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Linear causality Culture forms Behaviour OR Behaviour forms Culture

Circular or Transformative causality Culture forms Behaviour AND Behaviour forms Culture

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5 Collaborative innovation hinges on mutual trustthat others can contribute what we ourselves cannot

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Radically different assumptions

1. Autonomy

2. Determinacy

3. Openness

4. Intentionality

5. Agreement

1. Mutual interdependence

2. Self-disciplining and Spontaneity

3. Hidden Transcript and Public Transcript

4. Figuration of relationships with power-differentials

5. Web of Intentionality - Collaboration and Competition

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Practical implications

What difference does it make how I think?

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Practical examples of Orthodoxy

Outcome

Mean /Objective

Mean /Objective

Mean Mean MeanMean

LinearCausality

=>Predictable

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Practical examples of Orthodoxy

Mean Mean

Mean

Mean

Outcome

Organisation / needs in t0 = organisation / needs in t1

i.e. we control when the organization does and does not change

t0 t1

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Practical examples of Orthodoxy

Idealization of stable statesSplitting thought from action as a means to control

Analyze Design Execute

Unfreeze Change Freeze

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Technology and Mechanisms

1. Autonomy

2. Determinacy

3. Openness

4. Intentionality

5. Agreement

1. Interdependence

2. Self-disciplining

3. Hidden Transcript

4. Power Figuration

5. Collaborate/compete

1. Transcription

2. Turing machines

3. Knowable but complicated

4. Scripted action & prescription

5. No responsiveness

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What difference does Complexity make?

Intentionality in aWeb of Intentionality

Someone’s intention

Other people’s intentions

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What difference does Complexity make?

Mean Mean

Mean

Mean

Outcome

Organisation / needs in t0 ≠ organisation / needs in t1

i.e. we have to continuously validate, learn, replan, refactor and sometimes pivot

t0 t1

Good enough to take 1 step

Step 2+ subject to change

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What difference does Complexity make?

Acceptance of emergence and lack of controlLeader strategizes and influences

Analyze Design Execute

Unfreeze Change Freeze

Organization is not fozen

Organization cannot be fozen

Cross-functional groups with trustful relationshipsSynergy, Learning, Innovation, Production

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SummaryTwo different ways of thinking about change

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Orthodox EA(eg TOGAF/ADM)

Organization = SystemUniversal goal Linear causality

Organizational knowledgeUnfreeze > Change > Freeze

Resistance to changeAnalyze > Architect/Design > Realize

My emerging view(Complexity)

Organizing = Enabling/constrainingWeb of intentionality

Transformative causalityKnowledge withheld or shared

Influence Ongoing ChangesDomination and Resistance

Piecemeal Growth

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ENTERPRISEIntentional process (of doing business)

emerging from enabling/constraining figurations of relationships always in flux

ARCHITECTUREOrganisation of structuring structures

including, but not limited to, materiality and mechanisms

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Stacey, Ralph D. and Mowles, Chris (2016).Strategic management and Organisational Dynamics: The Challenge of Complexity to Ways of Thinking About Organisations. 7th ed. United Kingdom: Pearson Education.

Stacey, Ralph D (2012).Tools & Techniquesof Leadership and Management.Routledge.

Jackall, Robert (2010).Moral Mazes –The World of Corporate Managers.Oxford University Press.

Scott, John C (1990).Domination and the Arts of Resistance - Hidden transcripts.Yale University Press.

Elias, Norbert (1978).What is Sociology?Columbia University Press.

Elias, Norbert (1991).The Society of Individuals.Basil Blackwell.

Latour, Bruno (2005).Reassembling the Social – An introduction to Actor-Network-Theory.Oxford University Press.

Mead, George Herbert (1934).Mind, Self, & Society.The University of Chicago Press.

Bourdieu, Pierre (1977)Outline of a Theory of Practice.Cambridge University Press

Scott, John C (1998).Seeing like a State – How Certain Schemes to Improve the Human Condition Have Failed.Yale University Press.

Guenther, Milan (2013).Intersection – How Enterprise Design bridges the gap between Business, technology and People. Elsevier.

Ries, Eric (2013).The Lean Startup – How today’s Entrepreneurs use Continuous Innovation to create radically successful Businesses.Crown Business.