thinking gamification for product managers

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THINKING GAMIFICATION FOR PRODUCT MANAGERS - BY HRISHIKESH KUNTE, MBA UCBERKELEY, GAP, CPM, GAMIFICATION EXPERT E:[email protected] COPYRIGHTS HRISHIKESH ANIL KUNTE

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Page 1: Thinking Gamification for Product Managers

THINKING

GAMIFICATION

FOR PRODUCT

MANAGERS

- BY HRISHIKESH KUNTE, MBA UCBERKELEY, GAP, CPM, GAMIFICATION EXPERT

E:[email protected] HRISHIKESH ANIL KUNTE

Page 2: Thinking Gamification for Product Managers

WHAT EXACTLY IS GAMIFICATION?

A BUZZ WORD?

JUST ANOTHER NEW TERM?

A FAD?

MAGIC WAND WHICH ADDS FUN?

OR IS IT CREATING A GAME?

COPYRIGHTS HRISHIKESH ANIL KUNTE

Page 3: Thinking Gamification for Product Managers

SCIENTIFICALLY

GAMIFICATION IS THE USE OF GAME

THINKING AND GAME MECHANICS IN A

NON-GAME CONTEXT TO ENGAGE USERS

AND SOLVE PROBLEMS

COPYRIGHTS HRISHIKESH ANIL KUNTE

Page 4: Thinking Gamification for Product Managers

SCIENTIFICALLY

GAMIFICATION IS THE USE OF GAME

THINKING AND GAME MECHANICS IN A

NON-GAME CONTEXT TO ENGAGE USERS

AND SOLVE PROBLEMS

COPYRIGHTS HRISHIKESH ANIL KUNTE

Page 5: Thinking Gamification for Product Managers

SCIENTIFICALLY

GAMIFICATION IS THE USE OF GAME

THINKING AND GAME MECHANICS IN A

NON-GAME CONTEXT TO ENGAGE USERS

AND SOLVE PROBLEMS

COPYRIGHTS HRISHIKESH ANIL KUNTE

Page 6: Thinking Gamification for Product Managers

GAME DESIGN ELEMENTS

GAME MECHANICS

Drive, measure, & reward high value behaviors

with smart gamification

POINTS

LEVELS

100 PTS

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Page 7: Thinking Gamification for Product Managers

GAME DESIGN ELEMENTS

REPUTATION MECHANICS

Elevate user status across all your communities

of engagement BADGES

LEADERBOARDS

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Page 8: Thinking Gamification for Product Managers

GAME DESIGN ELEMENTS

SOCIAL MECHANICS

Socialize, recommend, and notify users about

contextually rich behaviors

FEEDBACK

CHALLENGES

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Page 9: Thinking Gamification for Product Managers

LEADS TO SAPS

STATUSACCESS

POWER

STUFF

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Page 10: Thinking Gamification for Product Managers

GETTING STARTED

1. PROVIDE REWARDS

2. IMPLEMENT PROGRESS BAR

3. USE VIRTUAL CURRENCY

4. PIT THE PLAYERS AGAINST EACH OTHER

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Page 11: Thinking Gamification for Product Managers

CORE GAME ENGAGEMENT

LOOP

MOTIVATION

ENGAGEMENT

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Page 12: Thinking Gamification for Product Managers

GAMES

PLAY

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Page 13: Thinking Gamification for Product Managers

SIMPLY PUT

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Page 14: Thinking Gamification for Product Managers

GAME = STORY

START

INTERMISSION

END

FILM STORY

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Page 15: Thinking Gamification for Product Managers

PRODUCT = STORY

BECAUSE :

GAME = STORY

GAME = PRODUCT

PRODUCT = STORY

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Page 16: Thinking Gamification for Product Managers

PRODUCT MANAGER = STORY TELLER

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Page 17: Thinking Gamification for Product Managers

WHERE PRODUCT LACK ?

PLAYER

GAME PRODUCT

ACTIONS

RULES

PERFORMANCE

GOALS

SKILLS -> TIME

USERS

ACTIONS

PERFORMANCE

GOALS

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Page 18: Thinking Gamification for Product Managers

WHAT IF?

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Page 19: Thinking Gamification for Product Managers

8 CORE GAME PRINCIPLES A PRODUCT

MANAGER SHOULD

CONSIDER

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Page 20: Thinking Gamification for Product Managers

1.KNOW YOUR TARGET AUDIENCECOPYRIGHTS HRISHIKESH ANIL KUNTE

Page 21: Thinking Gamification for Product Managers

PLAYER TYPES

KILLERS''Defined'by:'A"focus"on"winning,"rank"and"direct"P2P"compe77on."''

Engaged'by:'Leaderboards,"Ranking,"Compe77on,"Power"

ACHIEVERS))Defined)by:)A""focus"on"a*aining"status"and"achieving"preset"goals"quickly"and/or"preset"goals.")Engaged)by:)Achievements,"Pursuit"of"Excellence"

SOCIALITES)!Defined)by:)A!focus!on!socializing!and!a!drive!to!develop!a!network!of!friends!and!contacts.!!Engaged)by:))Info8feeds,!Friends,!Chat,!Rela>onships!

EXPLORERS((Defined(by:(A"focus"on"exploring"and"a"drive"to"discover"the"unknown."(Engaged(by:(Discovery,"Obtaining"Knowledge""

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Page 22: Thinking Gamification for Product Managers

2.EASY TO ONBOARD,HARDER TO MASTERCOPYRIGHTS HRISHIKESH ANIL KUNTE

Page 23: Thinking Gamification for Product Managers

3.BREAK MONOTONYCOPYRIGHTS HRISHIKESH ANIL KUNTE

Page 24: Thinking Gamification for Product Managers

4.DESIGN FOR 3 STAGES OF USER LIFE CYCLES

INTERMEDIATE

NEWBIE

PRO

ON-BOARDING

HABIT-BUILDING

MASTERY

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Page 25: Thinking Gamification for Product Managers

5.DESIGN FOR PERSONAL + SOCIAL NEEDS

BUILD FUN IN THE CORE ACTIVITY LOOP

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Page 26: Thinking Gamification for Product Managers

6.FEEDBACK N PROGRESSIVE GOALSCOPYRIGHTS HRISHIKESH ANIL KUNTE

POSITIVE EMOTIONS RELATIONSHIP MEANING ACCOMPLISHMENT

Page 27: Thinking Gamification for Product Managers

7.DESIGN FOR ENGAGEMENT/FLOW

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Page 28: Thinking Gamification for Product Managers

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THE FLOW

Page 29: Thinking Gamification for Product Managers

HUMAN TEMPERAMENTS

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Page 30: Thinking Gamification for Product Managers

8.INTRINSIC VS EXTRINSIC MOTIVATION

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Page 31: Thinking Gamification for Product Managers

THANK YOU

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P.S. GAMIFICATION IS GOOD ONLY IF ITS A SUSTAINED EFFORT IN ORDER TO

SOLVE A PROBLEM

E:[email protected] KUNTE