Third Floor Consulting™“Started from the bottom now we’re here”

Background Established 2001

Based in San Francisco

Seven offices nationwide

Purpose Provide full analysis of your company’s problems

Downward & upward communication Emotional intelligence

Offer viable solutions Suggest options for implementation

Downward Communication

Problems CEO’s company

vision not communicated

Absence of direction

Missing clear expectations

Downward Communication Solutions

Face-to-face meetings Written memos, emails, messages Explain your company’s overall goal

Downward Communication Purpose

Develop shared sense of destiny (Kouzes, 1995)

Healthy employee-boss relationship

Upward Communication Problems

No sense of worth/importance

Lack of creativity Employees feel

they are not listened to

Upward Communication Solutions

Open door policy Encourage feedback (Harvard Business

Review, 2001) Regular meetings

Upward Communication Purpose

Increased employee self-esteem (Kouzes, 1995)

Strong work relationships Mutual trust

Communicating Safety Resources

Problems Increasing number

of injuries Unaware of

dangerous work-related practices

Communicating Safety Resources Solutions

Implement OSHA standards Safety training Emphasize company safety goal

Communicating Safety Resources Purpose

Mitigate safety injuries Increase employees safety awareness Decrease worker’s compensation

Emotional Intelligence Problems

Low employee morale

Unaware of the effects on coworkers

Lack of job satisfaction

Emotional Intelligence Solutions

Effective listening (Hamilton, 2008) Leadership training Self-awareness (Goleman, 2001)

Emotional Intelligence Purpose

Creates sharing and trusting atmosphere (Goleman, 2001)

Stimulates empathetic behaviors Positive motivation

Lateral Communication in Teams

Problems Lack of team work No interpersonal

relationships Disjointed

communication

Lateral Communication in Teams Solutions

Team building exercises/ work retreats Encourage diversification (Robbins, 2013) Avoid micromanagement (Hamilton, 2008) Develop interpersonal relationships between

employees

Lateral Communication in Teams Purpose

Increases trust Positive synergy Empowering team members to tap into their

personal strength and contribute their absolute best

Team Building

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Third Floor Consulting™ is the optimum choice

for you!